First time here. Food was amazing. Got the spicy hot pot. It's to die for. Service was also spectacular. Andy, what's the higher beer was good to read more

Came for the lunch special so yummy ! Would come here again 10/10 service was great as well

Good quality with nice service Good quality with nice service Good quality with nice service

Such comforting food! Great options from all different price ranges :) The staff is super kind and the service is top notch. They give you aprons so that your clothes don't get dirty. The music they play here is always fire! read more

I really could eat this for the rest of my life and be okay. They still have great quality meat and vegetables. I don't like the seafood much cause it's kinda flavorless frozen seafood, and aside from the shrimp, every time I order some form of seafood I regret it. Kitty is a fantastic server, very attentive and helpful, and she was working her tail off yesterday. The service is generally good but the kitchen has been rough the last couple of times. We had missing items this last time, and we legitimately waited almost 50 minutes for the majority of our dishes the time before that. This was around 3:30pm on a weekday so maybe only one person was working or something. read more

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I rate 4/5 stars only because of price point, being in this area there is incredible food options all throughout the region and I feel that despite it being very delicious I'm not eager to seek out this option give the price point. I'd also add there are things that could be included in a package or amenity as it relates to the food bars and appetizers. Clearer package pricing or grouped in values would be nice and allow for better price point transparency especially for larger groups. The ambience is lovely, the space and setting are very nice and top notch. This was my favorite part. The staff was informative and engaging, no complaints. read more

I usually go to the Hai Di Lao in City of Industry, and I came here instead. I love their free snack station. They had a delicious porridge that is great. This one also has a dessert bar. I came here late enough for the 3.99 meat special. Zhi was really great and friendly. read more

Eileen has been so great, super attentive, really loved this spot! The meat is so fresh read more

Haidilao Hotpot Arcadia - Wagyu buy 1 get 1 free day - Chinese Near Me - Arcadia, California

The food is amazing. Ordering is a bit of a learning curve so I recommend you visit with a group to be able to try multiple soup bases and accompaniments. The servers are super helpful and very patient with our multitude of questions. I recommend the mushroom soup base, tom yum soup base, with the premium golden fish maw chicken soup base as the go-to. Don't miss ordering the Dancing Noodles as they are both inexpensive, entertaining, and freshly pulled at the table. I also ordered the combo for kid to get a small portion of noodles and some veggies. Also make sure to visit the nice dessert bar at the end. Finally, check for coupon and secret codes for added bonuses. read more

Haidilao Hotpot Arcadia - A5 Wagyu Chuck Roll - Chinese Near Me - Arcadia, California

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The ingredients are incredibly fresh, so I feel totally safe letting my kid eat here. The meat quality is excellent! We happened to be celebrating my child's birthday, and they even decorated our table and sang the birthday song for us for free--it made the experience so warm and full of joy. The service is also incredibly attentive: staff helped us mix dipping sauces and cleared our table promptly. Highly recommend this place to everyone! read more

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Amazing food and service is so nice!!! My kids love being here, especially at birthdays! read more

Haidilao Hotpot Arcadia - atmosphere - Chinese Near Me - Arcadia, California

The staff is so nice and kind!! The food is superb as always!! Love this place so so much!! read more

Haidilao Hotpot Arcadia - Chinese Near Me - Arcadia, California

the service and food went beyond my expectations!! every person of the staff would check in on us and our water was always filled! the tomato base soup and the wagyu was sooo yummy :3 i also really loved the rice cake read more

Haidilao Hotpot Arcadia - Chinese Near Me - Arcadia, California

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Taking our friends out for their very first hotpot experience and of course we had to take them to Hai Di Lao! As always, exceptional service and hospitality paired with delicious food. The only bummer is that they didn't have a staff to do the dancing noodle. read more

Haidilao Hotpot Arcadia - Chinese Near Me - Arcadia, California

Perfect location, excellent service, and plenty of seating options that make every visit comfortable and enjoyable. We ordered the tomato and tom yum broths, and honestly, I'd always lean toward tomato at Haidilao; richer, cozier, and just hits better Also, if you're dining now, Haidilao has a Zootopia set where you can get free chopsticks or a super cute keychain read more

Haidilao Hotpot Arcadia - Tomato Broth + Egg drop - Chinese Near Me - Arcadia, California

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Been coming here since they opened this location. It's much more lively and well decorated than the city of industry location, giving an energetic vibe. Service has always been top notch over the years here. Food is consistent. I like the fish maw chicken soup and tomato soup bases. You can also order those to go for hot pot at home . The meat is high quality & fresh. I like the changes they have in the apps/dessert bars as well as beverages too. read more

Good meat and vegetables, Great place to eat , will be back , love it Good meat and vegetables, Great place to eat , will be back , love it read more

Haidilao Hotpot Arcadia - Snack bar - Chinese Near Me - Arcadia, California

Came on a Monday night (holiday season) and the wait was 30 minutes around 8pm. We were seated at 8:30pm and got started on ordering! This location does individual pots for the soup with MANY options! Prices are high but the quality is good, we spent around $50 per person with 1 meat, 1 fish ball order, 1 dumpling order, 2 veggies and 1 noodle. I would probably only come here for special occasions. Highlights - Golden Fish Maw Chicken Soup - wow this soup base was delicious! - Lamb - incredibly soft, high quality lamb that absorbed all the flavors of the soup base Overall the ingredient variety, sauce bar and experience are top tier. I will definitely be returning to Haidilao. read more

Haidilao Hotpot Arcadia - Chinese Near Me - Arcadia, California

This is the first ever Haidilao Hotpot location I've ever been to that has AYCE! The Arcadia spot is tucked in a large indoor mall that isn't very lively besides the Round One or theater there, but trust me: Haidilao is structured similarly to many of the other locations with the standard booths, sauce stations, dancing noodle performances, and robot servers with waters. I came with some friends for a birthday celebration and they treated us stupendously. We got LOTS of food (mostly red meats, vegetables, noodles, and appetizers) in broth--the tastiest and most filling meal for a party of four. The sweetest part was them singing Happy Birthday to me and giving us a coconut cake on the house. It was very sweet and soft, though it tasted like it had been refrigerated or thawed out from the freezer for a while. Other than that, it was a fabulous meal and experience, especially with larger parties! read more

Haidilao Hotpot Arcadia - Coconut cake for my birthday - Chinese Near Me - Arcadia, California

The staff were super helpful on this recent visit. They are generally nice but today's visit we were checked on multiple times and offered the kids toys with a brief mention of the secret codes. As always, there were plenty of snacks and things to nibble on at the sauce bar. The food maintains its quality and sets a classic standard for hot pot. The soups seem to be less salty than years before and I mean that in a good way. Overall a 4/5 experience, especially if you bring the kids. read more

Haidilao Hotpot Arcadia - Chips and kids mat - Chinese Near Me - Arcadia, California

An à la carte hotpot experience in the SGV. It is on the more expensive side, but you'll be fine. The soup base options are decent, I always struggle with picking up the best stupid baits. But I do enjoy the beef quite a lot. The ordering process is fairly straightforward. I would pass on the seafood platter if I could, and the highlights of this place, is being able to make a match your own sauce at the bar, or picking out some random snacks they have laid out. They are not the healthiest, so be careful. Otherwise, the service was pretty decent, the food and order came out fairly quick, and the ambience of the restaurant can be fairly allowed, especially with how close everyone is as far as table placement goes. read more

It was late and we were hungry but this restaurant unfortunately did not hit the spot for any of us. It's a lovely spacious restaurant with lots of seating located in the open outdoor area of the mall. We had great expectations based on reviews but the wait was miserably long and deceiving on their app. And the broth flavors were just ok and all ingredients were overpriced. Once seated, service was good and they offered us 3 free beverages for the long wait. But our experience with the food was pretty disappointing. read more

Haidilao Hotpot Arcadia - Tomato Broth - Chinese Near Me - Arcadia, California

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Had an amazing first experience at Haidilao Hot Pot! I've heard so many great things about this place, and it definitely lived up to the hype. I brought my family with me, and everyone absolutely loved it. The presentation was incredible--from the way the ingredients were served to the overall dining experience, everything felt so thoughtful and elevated. The seafood options were fresh and plentiful, and the beef was super tender and high quality. Our server was also amazing--very kind, attentive, and extremely helpful throughout the entire meal. We felt really well taken care of from start to finish. Thank you for such a great experience--we'll definitely be coming back! read more

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Best hotpot! Authentic flavors... reminds me of growing up best staff and beautiful vibes!!! my favorite hot pot in LA so far. Love the spicy beef tallow and there is unlimited sauce bar and snacks also full bar. So amazing! Lamb shoulder and enoki mushrooms are my favs read more

Haidilao Hotpot Arcadia - Chinese Near Me - Arcadia, California

Nice environment,nice people,nice food.Always come back here.Amazing ,you will like it here for sure read more

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If you're looking for the ultimate hot pot experience, Haidilao is truly on another level. From the moment we walked in, the service was absolutely impeccable. The staff is attentive without being overbearing -- constantly checking in, refilling broth, swapping out plates, and making sure everything is perfect. They anticipate your needs before you even have to ask. It honestly feels like five-star hospitality in a hot pot setting. The food quality is just as impressive. The broths are rich and flavorful (highly recommend the spicy mala if you love heat), and the ingredients are incredibly fresh -- from the thinly sliced beef to the handmade noodles. Watching the noodle dance performance is always a fun bonus! What really sets Haidilao apart is the details: complimentary snacks while you wait, sauces customized exactly how you like them, aprons and phone covers to keep you clean, and even hair ties if you need one. It's clear they care deeply about the guest experience. Yes, there might be a wait -- but it is 100% worth it. If you want amazing food paired with next-level service, Haidilao never disappoints. Will absolutely keep coming back! read more

Haidilao Hotpot Arcadia - Chinese Near Me - Arcadia, California

1o.1o.2o25 Casual hot pot lunch on a Friday. That was my first here at Haidilao. The server was attentive and would ask if we're doing ok from time to time. I got the pork stomach and chicken soup base while my husband got one of the spicy ones and it was very freaking spicy. The assorted meatball was good. Don't get the fish maw, nothing special and doesn't taste real. I liked the mint they gave us at the end. It has different flavors and very interesting flavor for a mint. I would like to go back and get the seafood platter! It looked very good. I was also surprised to see a lot of kids there...I guess they already had a short break even though school started less than 2 months ago. I was glad my kid didn't have that short break. Lol read more

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Food was amazing and had really good flavor too I would recommend eating here ! It's very delicious!! read more

Haidilao Hotpot Arcadia - Hotpot sauce bar - Chinese Near Me - Arcadia, California

The service here is impeccable! They were so attentive, food came out quickly and I ate here with my friend and her kiddo and they gave them free food, free toys and free snacks! The lunch special ($24.99) comes with soup base, protein, veggies and a soda. Not bad! Would come again read more

Haidilao continues to set the bar for an interactive dining experience that is as much about the hospitality as it is about the hot pot. From the moment you sit down, the service is incredibly attentive--bordering on pampering--with staff providing everything from hair ties to proactive refills, ensuring you never have to lift a finger except to cook. The food quality remains top-tier, highlighted by beautifully marbled beef, fresh bok choy, and springy fish balls that pair perfectly with their signature savory tomato or numbing spicy broths. The ambiance is vibrant and energetic, making it the ideal spot for a lively group dinner where the communal nature of the meal and the occasional "noodle dance" performance keep the atmosphere festive and fun. read more

Haidilao Hotpot Arcadia - Chinese Near Me - Arcadia, California

Had a great experience at Haidilao Arcadia. The service is honestly what stands out the most, staff were extremely attentive without being overbearing, constantly checking in, refilling broth, and helping with anything we needed right away. The food was fresh and high quality across the board. The meats were well-cut, the broth options were flavorful, and everything came out quickly. You can tell they're consistent with their standards. Ambiance was clean, lively, and well-organized even when busy. It still felt comfortable and not chaotic, which is rare for a popular hot pot spot. Overall, it's one of those places where you're paying for both the food and the experience. They deliver on both. Definitely worth coming back. read more

We came to try the meat o'clock special today and it was amazing. You can order the meat on the iPad and it was delivered quite swiftly. I also ordered the shrimp paste and fresh duck blood - which was so unique and delicious. I really enjoyed the restaurant, spacious and clean. The service is always top notch here. read more

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Great food with great dining environment! Kids friendly place as well! Recommended to all hot pot lovers!

I came on a weekday for lunch so didn't have to wait. The staff are so nice. So welcoming and kind. They got us the booth seat which helped since we had our dog. Absolutely delicious hot pot broth, meats, sides, veggies, everything! My favorite part was the dessert area. You can scoop the tofu and put your toppings on. I love it!! Wonderful experience all around! read more

Haidilao Hotpot Arcadia - Dessert (make yourself from dessert bar) - Chinese Near Me - Arcadia, California

Service is really great , clean ad food is fresh and yummy . Like Jinny every much , she had big smile and great attitude to service customer. Nice place for kids , free kids meal and fruits and cookie . read more

The service at Haidilao is truly impeccable -- incredibly kid-friendly, and the little ones absolutely love coming here

This place is def confusing if it's your first time here. So basically you're paying per plate and every add on. Sooo first you choose your base, then the amount of protein you want (sometimes they have deals on this), and then veggies. If you want sauces at the sauce bar or dessert at the dessert bar then that's extra. Once all this is established. You get to cook and eat. The service is on point as they are helpful while you are trying to navigate your meal. It's different than your local AYCE hot pot place. The service is amazing. They have a bib, hair ties, and hand wipes. Definitely worth a try read more

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I used to come here on special occasions, but the $24.99 Angus fatty beef brisket at Meat O'Clock had way too much fat. The tomato soup base was probably the best part. The sauce bar costs an extra $3.99, and the kids' meal wasn't great--my kids didn't eat it. The dessert was actually nice, maybe because it was light and not easy to eat any other place. You have to pay extra for the broth since the deal's just for the meat, but honestly, the all-you-can-eat Korean shabu-shabu is way better overall! read more

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The food and service are top notch! Everything was fresh and super tasty, the handmade noodle is a must when visiting. A happy experience for sure. Every single person who helped us, especially our waitress Mai who was attentive at every turn. Will be back! read more

I love been to other Haidilao locations and generally I am a fan of the business. I suggested coming to Haidilao Arcadia when my niece wanted something healthy for dinner. We arrived around 5:30pm on a Friday evening and we were able to be seated immediately. Come early to avoid a wait, because as we were leaving there were hoards of people waiting in the front. Compared to the Irvine location, the interior was huge and it looked more elegant. There were individual pots at each seat, instead of the 4-square spots where we mix and match if we share. I can't find my itemized receipt but I received 83 points from their membership so $83 before tax and tip for 1 miso pot, 1 tomato pot, 2 sauce bars, 1 angus beef, 1 assorted tofu platter, and 1 assorted vegetable platter. Definitely on the pricey side for a hot pot experience, but the quality is there. One thing to call out, they no longer had chicken as an option for slice meats... which was a concern since my niece was looking for a healthy protein. We settled for a lean beef but would have much preferred having chicken. Service was really nice, as is with most Haidilao experiences. We received hair ties, glass cleaners, hand wipes, and an apron. Staff checked on us occasionally and made sure our soup bases and waters were full, all much appreciated. My niece and I had a tasty meal and we would definitely come back. read more

Haidilao Hotpot Arcadia - Chinese Near Me - Arcadia, California