Great food and Chris was a great server, everything was really fresh and savory, service was even better

The hospitality from Chris was amazing! Very helping and accommodating every step of the way. Nicest waitress I have ever encountered. Also the steam bun was delicious :D read more

We've enjoyed several all-you-can-eat Korean hot pot restaurants over the years, and this one offered a slightly different experience. The highlight of our visit was our server, Ryan, who was absolutely incredible. He went above and beyond to make sure we had a great experience, and we would definitely return mainly just because of his outstanding service. Now, coming to the food -- The broth selection was enjoyable. My favorites were the tom yum and tomato broths, while the chicken broth was flavorful and comforting. The Szechuan broth, however, was extremely spicy, so it's best suited for those who really enjoy heat. The food overall was good, though not the best hot pot we've had. One small drawback was that the tables felt a bit cramped, especially when all the ingredients and cookware were on the table. What truly made the evening memorable was the cultural dance performance at the end. It added a unique and festive touch to the experience, making the night feel extra special. read more

$39.99 per person hot pot. This place makes me see the hype of hot pot. The meat, veggies, etc absorbed the broth better than other hot pot places. They also charge $3.99 per person to access their sauce bar, dessert, and some appetizers. I thought it was very interesting that the sauce bar was a separate cost from the hot pot price. Ordered: - Tom Yum and Sukiyaki broths were yummy. - Beef Tallow was very spicy. - Golden broth was very light. Unrelated to food... but we got a whole theatrical magician/dancer show during dinner which was cool. Honestly it's worth the drive to Katy from Houston, if you're craving hot pot. read more

Haidilao Hot Pot Katy - Broths - Seafood Near Me - Katy, Texas

They served snacks and drinks at the waiting area outside the restaurant, which was a nice touch while waiting. We had the Saba fish fillet, and it was really nice, the fish meat was smooth, and fresh. For soup base, we had the tomato, Tom Yum, and pork broth, and all three were good. The beef brisket and pork belly were also great. As always, I enjoyed the self-serve snacks, sauces, and desserts. There's a good variety. Halfway through our meal, there was a "change face" show. It was very loud and honestly gave us a headache. We had to take turns stepping outside the restaurant for some quiet before coming back in. The birthday special was a tiramisu cake, and that was awesome. read more

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Introducing to my American to eat hotpot and they love it. They haven't had Asian hotpot before and they live by Katy area. Food was good as usual but the prices did go up a lot. Overall we like it read more

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I had seen so these reels pop up and gift packs for your visit to haidilao. You must get the dancing noodles. It's a whole production and definitely worth the cost. The food and pork was good. The fish balls and shrimp balls were definitely fun with a burst of flavor. Though watch out because to does get very hot and you can easily burn your tongue. read more

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Came here for a birthday celebration and they did such a cute job with the decoration and accommodations!! Thank you Chris for being an amazing waitress read more

Haidilao Hot Pot Katy - Hot pot!! - Seafood Near Me - Katy, Texas

My waiter is name Chris and she is amazing! She made sure to check up on me at all times. She's so nice! I would definitely come back just to see her again! read more

I'm uncertain how to rate my experience, because we left feeling bamboozled. When we entered the host asked us what menu we wanted. We explained it was our first time in and he nodded and seated us. Our waitress came over with an iPad and hurried away and said she'd be back. It took a while so we went ahead and ordered the base soups from the iPad, but when the waitress came back she explained how the order was already in and can't be canceled so we couldn't order the deluxe set menu. Which was disappointing, because the cost has now increased significantly. Then she talked us into the dancing noodles, which we agreed on because it was our birthday dinner. Unfortunately, she came back to say it wasn't available because the chef was not working. At this point we should have just left. We ordered lamb, meat, tofu, fish balls, beef tendon balls, assorted vegetables and mushrooms as well as the sauce bar. Food was great, a fun experience with the robot and cooking at the table. Everything was fresh and well organized. I just wish that we were informed of the deluxe menu vs the pick and choose. We left there paying about $150 with tip for 2 people. Tried to email the management as offered, but the email address does not appear to exist as I got a Failure Notice immediately. read more

Haidilao Hot Pot Katy - Tom yum soup base and spicy tallow (ridiculously spicy and oily) - Seafood Near Me - Katy, Texas

Whenever I'm craving hot pot in Katy, Haidilao is the place I go to. It's usually busy, but I've never had to wait more than 30 minutes for a table. The inside of the restaurant is brightly lit, and the mix of music and chatter creates an inviting atmosphere. The staff is friendly and attentive! They provide aprons, wet wipes, and even hair ties for guests with long hair. They also offer complimentary snacks and appetizers to start your hot pot journey off right. Throughout the meal, they come by often to clear empty plates, which I really appreciate. One thing I love most about Haidilao is their extensive menu. There is so much to choose from! You place your orders on the iPad provided, which is super convenient. Their portions are generous, and I like that some menu items come in a half portion. It makes it easier to try more dishes without committing to a full serving. I highly recommend their spicy pork soup base. I get it every time I'm there! It has the perfect level of spice that stimulates your appetite. I also love their dynamite lobster balls. They have a sweet filling that pairs well with the savory hot pot ingredients. Haidilao also offers a great sauce bar where you can create your own dipping sauce. And don't forget to end your dinner on a sweet note with vanilla and/or chocolate ice cream from the ice cream machine! Although Haidilao is on the pricier side for hot pot, the delicious food, the wonderful service, and the overall experience make it absolutely worth it. read more

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General: A Chinese Hotpot located in Katy Asia Town. À la carte style, not AYCE. Good: - Clean - Friendly staff - Has private rooms. (requires minimum order amount) - Menu offers a variety of items including pork brain and duck blood. (not sure if I would order that again but I like to try everything once) - You can create your own sauce at the bar with different bases. Bad - Parking is a hassle during busy times. Side note: - Reservation is recommended during peak times. - Chinese hotpot is different than Japanese style shabu shabu. Not really my style of hotpot but I would go again. read more

Haidilao Hot Pot Katy - Pork Brain - Seafood Near Me - Katy, Texas

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Everything was amazing! I brought my sister for her fort time trying hotpot and we had Kai as our server. Kai did an amazing job making sure we had everything we needed to enjoy the ambiance and the food. read more

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Amazing food with a huge variety of options, it was so hard to choose that we ended up ordering a little of everything, and it was all delicious. The service was outstanding; the staff went above and beyond to explain the menu and suggest great pairings. They were especially kind and patient with our kids, which we truly appreciated. The restaurant has a very modern vibe and honestly feels like stepping into China. Everything was clean, including the bathrooms. If you're looking for a fun, family‑friendly dining experience, this is definitely the place. We'll absolutely be back! read more

Haidilao Hot Pot Katy - Center table cooker - Seafood Near Me - Katy, Texas

Service is top notch! My in laws and I came on a Sunday afternoon around 3p. It wasn't too busy, so we were able to get a table with room for a stroller for a baby! The servers made the experience so comfortable! We picked two broths and a selections of meats, mushrooms, and veggies. You must get the sauce bar to make your sauces and have snacks/fruit. They brought a little rattle for my son and a bag for our diaper bag. The dancing noodle guy was also incredible as always. Overall a great place for a solid lunch. read more

It was very good and the staff were nice. But it's a couple dollars extra to get to use the sauce bar. The meat was good, but they didn't have many vegetable options. The inside was nice but it was rather loud at times. It's probably a good place to bring your children along with you read more

Haidilao Hot Pot Katy - Seafood Near Me - Katy, Texas

Chris was super lovely and made our experience here amazing!! All the food was great and yummy!! Would come here again

Great food, amazing service, and Chris is the best! I've been here a couple of times but this is the first time the service was this good.

Really solid hot spot with great customer service. They have a sauce bar, which is extra, that allows you to create custom dipping sauces. The sauce bar also holds decent sides such as edamame and chicken. I definitely recommend you get any version of their Tom Yum hotpots. Be aware some of their spicy hotpots are mouth-numbingly spicy. Be sure to ask before ordering. Their ordering is done thru their tablets and makes your experience so much easier. I'll definitely be back in the future. read more

Haidilao Hot Pot Katy - Seafood Near Me - Katy, Texas

Haidilao exceeded all of my expectations. It was such a fun and memorable dining experience! It's easily one of the best hot pot restaurants I've been to. They offer tea and snacks while you wait which was a nice touch. The decor is playful and cute. There are secret phrases you can say to get little freebies. It added to fun. Service was super attentive and friendly. The menu and ordering is on an iPad. You can get up to 4 different broths. We got the spicy pork bone broth, tom yum, tomato and golden. The spicy pork bone broth and tom yum were my favorites. They were so rich and flavorful. After cooking all of the meat and veggies in the broth, it becomes even more delicious. The tomato was also good but not spicy. The golden broth was very plain so I probably wouldn't order that one again. The noodle dance is a must order! it's both entertaining and delicious. The sauce bar was a little overwhelming at first, but you can customize your sauce any way you like. They also had edamame, fruit and some other side dishes at the sauce bar. The soft serve ice cream at the end was way better than I expected with plenty of toppings to add. There's plenty of free parking. Highly recommend if you're looking for a fun and interactive dining experience. I will definitely be back! read more

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I enjoyed my experience at this location!! Chris is an amazing server she made me feel right at home :) I'll definitely be returning again!!! read more

My favorite hot pot, the food is always delicious and service is great too. My kids love the kids meal and toys.

Haidilao is a great hot pot spot, lots of broths to choose from and plenty of meats as well. The sauce bar has a ton of ingredients and I love the dancing noodles. Not just fun but the thick cut noodles are super good! read more

Haidilao Hot Pot Katy - Hot Pot Spread - Seafood Near Me - Katy, Texas

Seen this world famous hotpot chain around the country. Finally decided to give this one on Katy/Houston area a try. Came on a Friday at lunch time and somehow got in with a minimal wait, but the restaurant was packed! All ordering is done on a tablet. Quite honestly, it can be confusing if you are coming for the first time. You basically order everything a la carte... the base soup (plain hot water, or a variety of soup bases like Tom yum, pork bone broth, etc), your veggies, proteins, noodles, and so on with individual prices for everything. Oh, and there's a per person charge for the Appetizer/Sauces/Dessert Bar as well. They had some combo and all you can eat specials advertised, but we were told they were out of most specials except for an all you can eat (protein) lunch combo for $19.99 per head which included fatty beef, chicken, fish, tofu and shrimp paste. Everyone in your party has to participate of any one person wants the unlimited special. I was told the "unlimited" special actually means up to 10 of any one item for our group of 4 that we ordered within 2 hours of being seated. The fatty beef that came with the special was REALLY fatty. The chicken, fish, tofu and shrimp paste were good. Each person picked their own soup bases so we tried plain (water with some dates and gojo berry), Tom yum, mushroom, and pork bone broth. The flavor soup bases tasted fine, but the server did say they all contained msg (and we were all pretty thirsty afterwards). The robots bringing food to your table is a bit gimmicky... and hard to navigate the crowded restaurant with narrow walkways. The table across from us order their "Dancing Noodle" so we were also entertained by someone juggling and pulling noodles in the walkway. Our server was great... very patiently explained the order process, helped prep the shrimp paste for our hotpots, etc. Food was just ok, and the bill adds up fast with all the a la carte orders. Gave them 4 Yelps for the overall experience and great server, but otherwise the food is a 3.5 Yelp at best. Definitely had better all you can eat hotpot deals with decent food in the Houston area, so not sure we'll be back. read more

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5 stars without a single complaint! Unmatched service, fresh high-quality hot pot ingredients, rich broths, massive sauce bar. Free snacks, noodle show, Clean space, fast robot delivery. The ultimate hot pot spot in Houston Katy area, highly recommend everyone to try it. read more

Haidilao Hot Pot Katy - Seafood Near Me - Katy, Texas

Best service ever. We celebrated my daughter's birthday at Haidilao, everyone was very accommodating and kind. They prepared the birthday decor before our arrival, with song, gifts and delicious slice of cake. We all had great time. Thank you to everyone in Haidilao went above and beyond to make the day special. read more

The best hotpot in the Houston area! Always a go to when craving delicious soup and wonderful meat. Their selection of meats and soup are amazing! The staff is so friendly, going above and beyond, and will answer any questions. The noodle show is an absolute must! Chris our server was amazing! read more

Haidilao Hot Pot Katy - Hot pot - Seafood Near Me - Katy, Texas

My favorite place to get hot pot! I love how clean and neat this place is and one of my favorite things about this hot pot franchise is the service! There's so many cool little things that mean a lot! I love the huge menu and especially their new promotion of meat o'clock which definitely gets me full! I highly recommend and would come back read more

Haidilao Hot Pot Katy - Seafood Near Me - Katy, Texas

This was my daughter's first time here. Chris made my daughter feel so special. I would definitely recommend. read more

Haidilao Hot Pot Katy - Seafood Near Me - Katy, Texas

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Kai made our night! It was my gf's birthday, and she was very happy with her dinner. We got a slice of tiramisu and a song from the crew. The atmosphere here is always homey and welcoming. read more

Delicious. The best hotpot restaurant in Houston by quality. They have specials on certain days, particularly AYCE during lunch on weekdays that you should definitely aim for if you eat here, as it can get pretty expensive. My friend and I usually eat a lot and we were stuffed by 5 meat plates. The only thing I wouldn't recommend is the Tom Yum broth, but all other broths are amazing. Tomato broth is especially great here and different than other places. Haidilao prides themselves on their service and nice amenities, which they did not disappoint with at the Katy location. Remember that you paid for everything so you can take things to-go, and also that there's special phrases you can say to your server to get free stuff like soup broths, fruit, toys, etc.! read more

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Kai was amazing and great service Love coming here!! Their tom yum flavor is unmatched read more

I had Chris as my waitress and she was amazing. She was polite and very knowledgeable of the menu options. The ambiance was also very nice. read more

Haidilao Hot Pot Katy - Amazing experience with delicious food and excellent service. - Seafood Near Me - Katy, Texas

Worst service ever. We know how hot pot works, but we had a lot of questions about the menu and the meaning of the food names. Instead of helping us, they laughed at us. The water they served came warm from the faucet, and we had to chase the server every time we needed something. He left dirty dishes on the table, and even though there were many servers and managers around, no one offered to help. Very unprofessional -- we will never go back. read more

Haidilao Hot Pot Katy - this the info for our visit - Seafood Near Me - Katy, Texas

The food was good, but it's a bit overwhelming. The first waitress we had didn't do a very good job with explaining things. I've been to hot pot places before but not ones that are a la carte. I got the curry broth and it was really good. My biggest issue was feeling rushed. They only give you an hour and half to eat, which is a good amount of time if you know what you're doing. If you've never done hot pot before, I don't recommend this as your first try. The place is clean, restrooms are nicely stocked with items for hygiene. I think it's a nice place, but just overwhelming. read more

Great food that never disappoints! Service is always top notch and all the employees are very friendly! We love here and go here often! We love this restaurant! read more

Haidilao is a great hotpot place to check out but with so many great ones at a cheaper price point I don't know if it's worth it. If you are going for service, this is definitely the spot to be but other hotpot places have better sauce bars and hotpot ingredient options. I would recommend making a reservation because even though we went for an early dinner at 5pm, it was pretty much packed inside already. read more

Haidilao Hot Pot Katy - Seafood Near Me - Katy, Texas

Absolutely love coming here! This is my household's happy place, and Roxy always makes sure we are taken care of. A majority of the staff are so great here, we have only had a bad waiter a few times, but it doesn't keep us from coming back. The food is really top notch, and they have items here that we simply can't find anywhere else. My personal favorite is the duck intestines, I do wish they had half orders of more items. The restaurant staff are pretty good at upkeep, and the sauce bar is usually well stocked, and bathrooms clean. We come here for almost every big occasion, and then every once in a while just because. My biggest wish is that they bring back the green tea ice cream in the soft serve machine. The last 3 or 4 times I've gone, they haven't had it and it has put a small dampener on our trip. All in all, a great place to burn a hole in your wallet! read more

Food is good, but don't get the" All you can eat", we did last night and after our FIRST refills, the server took our ordering tablet, like you would a kid who is past his/ her online time. He just walked in and demanded we hand over the tablet, closed the bill, put away the tablet out of our reach. And this is still within the allotted time of 90 minutes, we were 30 minutes in when we ordered more "All YOU CAN EAT" meat. Seriously! Don't they know what All you can eat means?? And still waay within the 90 minutes limit. DONT OPT FOR THE FAKE ALL YOU CAN EAT!!! It's another version of scam. read more

I went here after the 40th anniversary showing of Labyrinth at Katy Mills AMC because my kids like Hot Pot. It was very good but I realized I'm just not a Hot Pot fan. You spend over $120. for 3 people, you have to cook everything yourself and make your own combinations. Also, you have to buy it all separately. There aren't any platters that combine a protein, vegetable and noodle. It's a chore, and I have decided I'm never doing Hot Pot again. read more