Excellent service very good reliable people , i was there to get a part for my passat, thank alot for great customer service read more

Hackensack Auto Wreckers - Hackensack Auto wrecks and repairs - Auto Repair Near Me - Hackensack, New Jersey

I am updating my review. I received my entire amount of money for the towing transaction. I had to contact Consumer Affairs. I see other Yelpers are having issues with bounced checks also. Do your due diligence. My husband and I are whole now. read more

DO NOT DO BUSINESS WITH THEM. HISTORY OF FRAUD. The business purchased my deceased father's SUV. Provided me with $100 cash and the remaining $328 a post dated check so I had to wait for the following day to deposit. Like numerous other reviews their check bounced. Sally their owner gave me a song and dance about being in the hospital with her father. This excuse was also given to other customers. She said she will CashApp me the money. She hasn't sent the payment and stopped taking my calls. I will proceed with legal remedies. And reporting to their county prosecutor for history of bad checks. read more

Hackensack Auto Wreckers - Auto Repair Near Me - Hackensack, New Jersey

thieves....do not sell your car to them. they will give you 100 $ cash and the remainder in check then stop payment on the check. total scumbags. they wont answer the phone either. file a police report for theft. **************************** update....this company finally paid me. thank you. would recommend a cash payout. unfortunate that the check they wrote had insufficient funds. in this day and age, it's buyer (seller) beware read more

Ive been coming to this mechanic for years and Chip has always been straight forward about what needs to be done to my cars. This is a family owned business and most importantly he and his staff are respectful. I trust them with my car and the cars of my family. Pricing is fare. read more

Got the parts I needed plus more for a great price. Oscar hooked me up. Great guy 10/10 would recommend. Parts fit perfectly. Thank you brother read more

Liars and Fraud! I also sold my old car to them on June 18, 2025 and was promised $385. I received $100 in cash and a check for $285. The check bounced. I called to get this resolved and the manager is conveniently never in the office. Avoid at all costs. If you are a victim of their fraudulent practices, please press charges. In NJ, a bounced check over $200 is a felony. read more

ZERO STARS...AVOID DOING BUSINESS WITH THEM AT ALL COSTS!!! Sold them our car for parts and like the others, the check bounced. Complete trash...cannot possibly recommend them any less!!! read more

0 star. We sold our car for parts in October and they gave me cash and business check. I deposited the check in October and it was returned with no funds. They told me to redeposit it which I did the same day. My bank returned it for the second time this month with reason stop payment. Went back to the shop and demanded to give me cash. Beware of doing transactions with this shop. If need to get paid demand cash or cashier's check as payment. read more

I wish there was an option for zero stars. Bought a transmission from us on March 31 and gave us a check.....wait for it that was NO GOOD! I know this is a shocker for a business that has been doing this to people for years. STAY FAR FAR AWAY! They have every excuse in the book (it's in the mail, Kat claims owner Sally Locicero isn't in and she's in the hospital, not sure what you're talking about etc etc) Bottom line if you want to be paid STAY AWAY or you will be filing with authorities and taking them to court. Based on the current reviews, this appears to be standard disgusting business practices so hopefully we can all get together, file and finally get justice. read more

BOUNCED CHECK. 0 STARS!!!!!! I was recently made aware of a check that i cashed back in may of this year, when i recently went back to the check cashing place. when i contacted sally, the owner, who was extremely disrespectful. yelling and hanging up on me multiple times as if it was my fault that BOTH checks that she issued bounced. than she told the check cashing place owner that she would zelle her the money and more than 24 hours later nothing. each time i call her to check and see if she paid her debt I'm placed on hold, she sound as if she's annoyed and dismissive for having to correct a problem that she created. STILL NO PAYMENT HAS BEEN MADE AND ZELLE IS A LESS THAN 2 MINUTE PROCESS, read more

They picked up my car and gave me a bad check and 100 cash. After many attempts to resolve and a bunch of promises and excuses I am finally going to make sure no one else goes through this. Read reviews. Everyone has received a check that has bounced. I am giving this company 3 days before I go to authorities and I will not stop at anything to make sure no one else gets scammed. Disappointed work this dishonest company. Crooks! Look at reviews. All with same news. Scammed with a check that bounces. It is going to be interesting to watch how this plays out. Sally you have 3 days to give me the money you owe me before I go to the authorities. 0 stars for crooks read more

We filled out online form to have a car junked on the CashforCars website. They in turn used a middle man that turns it over to a tow company for pick up. After some mix ups by CarsforCash, I decided to cancel the transaction altogether. After 9000 transfers, I finally got the phone number of "Hackensack Auto Mechanic, LLC," (they also go under Hackensack Auto Wreckers) and called them to cancel everything. I got this rude, obnoxious person (Neal), who after I said it's 2006 Ford, said OK (w/o even confirming who I was or address) hung up the phone. Called him back and in short he was a real wiseass, rude, and unprofessional. If that's the attitude for picking up a junked car, God knows what other nightmares exist here. read more

If every company was like Hackensack Auto Wreckers the world would be a better place!! I found this company by a third-party company. I needed to junk a car that i purchased from a repair shop. That car broke down on route 80 and died in the middle lane. Six weeks after i purchased it I have been arguing with the place, where i purchased the car. I had the car towed back to them."So they would fix it for free" a lie, they just boxed the car between two other cars and the owner would not get on the phone with me. Just told someone there to tell me the engine is dead. Now comes the feel-good part of this review. Mike the gent who tows the cars, picked the car up and dropped the plates to my home. Great guy. I found the two brothers ,i am sorry i did not remember their names. Are really nice and honest folks. I even purchased a cheap car from them, I am very happy with the car. I like to give Sally a special shout out. She 100% went out of her way to help me.I told her a story about having trouble with the paperwork in the MV the last time i went. She filled out the paperwork for me and had the young lady who works there, make an appt for me with MV. Then printed out the Appt paper i needed. Sally really has a great heart. She really cares and treated me like family! BTW: This is a family run business, that has been open for decades. I hope i don't need their services for a long time, but when i do. That is where i am going. I RECOMMEND HACKENSACK AUTO WRECKERS...1000% I like to thank everyone there, especially Sally! read more

They did an excellent job on my car. I had been having a problem with my drivers side door for about a month. They diagnosed the problem and fixed it within 30 minutes. I also had an issue with me going from park to drive. That was also addressed and fixed in the same one visit. I have found someplace close to home and efficient! read more

We arranged for the to pick up my son's old Cadillac. I had two texts and an email confirming it would be $305. Fifteen minutes before they are going to pick it up, I get a call and they say the most they can give is $250!!! We had to get rid of the car to make room on the driveway, so we had to take it. Seriously!!! You have to steal $55 from a 17-year-old? What a bunch of scumbags read more

Have known Chip and family for years and they always provide great service at great prices. Thank you!

Rebecca! Rebecca! I want to write a song about you That's how much I appreciate your help with finding a part for my car. Just by chance, I contacted HAW because the brake lights went out on my Mazda. And you saved me! I can't thank Hackensack Auto Makers enough! Customer service is A+. You all are a true hidden gem read more

Came in to fix a broken headlight. The idiot broke the harness and tried to charge me 200.00. Terrible place. Check the reviews. Be smart like I was NOT go elsewhere. They cannot even switch a lightbulb. read more

I have a 2001 Honda prelude, long story short, no one makes my parts anymore. I rear ended someone on 4/29/2017. I needed a new fender, headlight and hood. They ladies in the office are the best!! They're so sweet and genuinely care about their customers. Anyway, they had my headlight and fender the next day, which is awesome!!! Then I tried to look for a cheaper hood, but to no avail. Finally got a hood through auto wreckers... the one deliever was dented. But I was really appreciative that they cared enough not to give me a messed up part. Lastly, got the brand new hood and the men in the shop help me out to my boyfriends truck with the hood ( my mistake of picking it up by myself lol) Mind you I had my car quoted for insurance and it was over 1200 for body work alone... thanks to auto wreckers I spent a whopping 575 on parts!!! Totally saved my bank account! Will definitely recommend Hackensack auto wreclers to EVERYONE! Thanks for saving my most prized posession guys!! read more

I've been coming here since I was 16-17 and they're always so nice and actually help. I've never had a bad experience. Customer service is always great. I come here for tires when one is bad or if I get a flat or anything. They get me in and out. read more

ZERO STARS!!! Do not use this company for selling your car to! They picked up the car and gave a check to pay for it and the check bounced! They then promised to send cash so that we could have the money in hand and then sent ANOTHER check- went directly to the bank to cash it and the bank said they could not cash it! after several calls to fix the issue and a LOT of lies from the people who work there, as well as 3 trips to the bank the company finally "transferred" money into the bank account so they check could be cashed. They lied several times and were not friendly about their mistake. They also tried to say it was not their fault that the check bounced and that it was the fault of their other customers not paying them. VERY DISAPPOINTED! read more

Workers are friendly but very unprofessional and rude owner.

Last week I had the pleasure of working with Hackensack Auto Wreckers to pick up my dead car. I'm lucky that the national Junk Car Solutions uses them for Haverstraw. They were extremely professional. Best people on phone, tow driver and customer service I've EVER experienced! Rebecca, Gary & Tom treated me with the utmost patience & respect, from my 1st call about pickup order & scheduling, through the driver Tom's calls to update me on his arrival, which was 15 min. early!!! Truly exceptional customer service! read more

Very clearly made an appointment to have a truck scrapped. We set a date, they said sure, and they said they would call on the day of to let us know when they would come. No call came. They simply never came. Is it hard keeping appointments when that's literally half of what you do as a business? Is this place run by children who forget to do their homework? I called to confirm, and the person gave an extremely unpleasant and unprofessional amount of attitude for absolutely no reason. This place is, objectively and sincerely, an utter joke. read more

I guess they have a really messed up accounting dept.My check got bounced too, they said their bank account got "hacked" which I believed.then after calling them atleast 10 times they sent me another one which apparently got "lost".then after calling another 10 times they sent it using fedex and gave me a tracking no,next day when i tracked it says its in FL. still waiting for my check! Patience is key. PS they probably got hacked by a customer who got really pissed at asking then decided to steal read more

I needed my truck towed and Salvaged. Gary! You are horrible on the phone. Because of your shitty phone service I chose not to do business with you. If I could leave a negative, I would. Our conversation lasted 2 minutes. read more

My father used to bring his car here for many years, and was always happy with the service. After he passed away, my mother started bringing her car to be serviced here. Chip (the owner) and his staff are always very friendly, helpful and honest, and our car always runs smoothly afterwards. As long as they're in business, we'll bring our cars there, and recommend them to whoever needs a good, competent mechanic. read more

I needed an alternator for my girlfriend's ford Taurus was directed upstairs,The girl(didn't get her name)could not have been nicer and more professional,even asked me for the VIN# so she could give the the right part the first time ,her assistant went down and had it for me minutes later Fantastic customer service from both of them.I will be sure to go here for parts,oil changes and anything I need,no oversell NO BS HERE looked me in the eyes Honest good people !You can"t be in business as long as they have not doing it perfect!Don"t get robbed with the Fire****** shops,S***S all these commission shops(they might have a name,you are much better here)can"t wait to see them again Chris C Maywood NJ read more

ZERO STARS!!!!! Just like everyone else here I also received a check that bounced. Stay as far away from these people. If you have to do business with them, cash only. Will never, ever, ever in my life do business here! read more

ZERO stars. I do not recommend dealing with this business at all, but if you decide to junk your car with them, my advice is *only accept cash*. I was initially given a check was post-dated, a detail which I did not notice at first. So I waited to deposit the check until the next day--the check bounced. Then, it took me two weeks of persistent calling to get my money. Though they did reimburse my bank fees as well, I finally had to collect the cash at their office. A real hassle and a waste of my time. read more

Don't let them take your car for donation. They didn't call to set up a time as promised (I should have known then), when I called them they set up a time and I said that date was the only date I could have the car towed as we were moving. They didn't show up on that day. They said they were short one guy. We had to leave and left the car for them to pick up the next day. They came two days later. They took the car and never sent the check. I have called and called and every time they say it will be in the mail that same day. This is now 2 months since they towed my car and I don't have the check. DON'T USE THIS COMPANY! read more

BEWARE THIS PLACE IS NOT FOR YOU!!!!, I needed a local scrapyard to junk some old cars and after finding them on the internet I gave them 5 cars for scrap with the titles and after almost 2 months!! and numerous phone calls to Oscar and Sally I have never received payment from them. They will tell you any story to get you off the phone when you call for $$$$. I will have to serve them with legal papers and take them to court to get paid. If you use them go directly to them and get paid in cash!! read more

I haven't had occasion to use any auto repair shop for a couple years, but as I need one now I looked them up to see how they're doing. I've been very happy with their auto repair service and ecstatic with their prices, including reasonable labor charges and excellent part prices, Yes, the parts are used, but nothing wrong with them. I needed a catalytic converter replaced, and they charged me hundreds less than an estimate I received from another repair shop. read more