Horrible service please avoid. I went to get an inspection and owner was rude and wanted to ruin my tint

I really wish I could read the bad reviews here before visiting this repair shop. Yesterday I passed by this shop and I wanted to fix the problem of my car. The fans has a strange sound and the front hood not closing properly. Later I was robbed by this shop owner. He looked at my car first and told me that the car needed to replace the fan motor and a cooling fan. He gave me a very high quote, which surprised me. So I hoped that he could also fix the problem of the front hood which is not closing properly . He said he wouldn't do it. So I said the price was too high and I couldn't fix the car here. So he started to be tough and forced me to pay a $50 consultation fee. I was forced to pay this money. I am a single mother and this is my only car. It is a very old 2011 car and it is not worth $1,000. And I just had a car accident few months ago.And a friend of mine helped me repair the front part of the car. And this shop's owner named GARY actually asked me for nearly $800 to repair the car, which of course I can't afford. Yesterday, this man named GARY he robbed me. He took away my $50 which I worked so hard everyday earned to feed my child. My car's problems are still there. I will never forget that he forced me to hand over my credit card, and he even forbid me to touch my car before I pay him .I will never forget the ugly face of this man named GARY. Don't go to this store, especially you are a women! read more

Captan Auto has been servicing my families vehicles for years. Fair pricing, honesty, and quality work is three of the most import traits required in your mechanic. Captan Auto checks off all three. Always willing to go the extra mile to get the job done right. Thank you Captan. Keep up the good work. read more

Just tried to make an appointment for an inspection and the guy on the phone wouldn't even let me make an appointment. Just said he's back up for two weeks...I can't do nuthin for two weeks. read more

Went the for a routine assessment for my insurance. They did what needed to be done. The owner was cordial.

Gary has worked on my family's autos for over 20 years and, in addition to being an excellent and fair mechanic, he'll provide advice on how to keep your vehicle running great! No nonsense, thoroughly explains his process and always delivers on expectations! read more

Very responsible! I do not have an appointment, made a call just to see if they are available. Then just walked in and got everything fixed in a short time. Highly recommended. read more

I've been going to Captan for as long as I've had a car. Now I take my kids care there. Always fast and honest.

Save yourself the money go else where never in my life have I seen such a mechanic that's a complete hack and a complete rip-off $500 for repairs you never did your a rip off Gary. read more

Gary is the best mechanic in the area. He's very fair and honest. He takes pride in his work and is a man of his word. Thanks Gary!

Gary is great. Always honest and fair, taking the worry away when it comes to my daughter's car. He's so well respected that we now bring our cars to him when we visit from Maryland. read more

Was a pleasure bringing my Mustang in to get some performance parts installed. Honest guys who take the time to walk you through what went on with the installation. Will be sure to work with them again in the future and would highly recommend their services read more

Amazing service by a group of honest guys. I blew a trailer wheel bearing on my way from VT to VA and these guys took care of me. They showed me how to get the bearing off so I could have them re-pack it and get it back over to the shop for a full fix. All this while every bay in the garage was filled with cars. I wouldn't have made it to VA without them. Thanks again! read more

Honest, reliable mechanic I highly recommend their work. I've brought my car there for years. Most small repairs are done immediately for little or no charge. Mechanics like this are hard to find!!! read more

Great honest guys, if you're looking for a good mechanic in the Garfield, lodi, saddle Brook area, look no further. Honest, knowledgeable, keeps customers updated on the status. Try them, you won't be disappointed. read more

Worst repair shop ever. Charged me $800 to fix some part of the car. Car still wouldnt turn on. Attempted to fix other parts of the car for another 2 weeks and while billing me an extra $650 because he kept buying different parts because he "thought thats what was wrong with the car". Car still does not turn on. This place is a scam, whatever you do don't go here. read more

These guys are great! Gary has been taking care of my old car and now my new one, and he is excellent when it comes to find out what's wrong with them. I had a few "urgent" calls and he was always available to help out. Their prices are fair and this gang is super friendly. Lodi is lucky to have them around! read more

Gary and his workers are extremely helpful and honest! They didn't talk down to me just because I'm a woman. Thy were quick and efficient and their prices are reasonable! I would travel to their location just to be treated fairly! read more

Have been coming there for over a year. Own a Jeep and always have upgrades that need to be done on it. Both of the guys there definitely know their wayh around off road vehicles as well as all others. Always willing to help no matter how busy they are. When other shops made mistakes oor did not know how to handle my vehicle, these guys always fixed it. I would definitely recommend this place to everyone. read more

We met Gary 10 year ago, he is honest and know what he is doing, My husband and I wont trust any other mechanic but Gary and his brother.

I have always had a great experience with Captan. They have always treated me with respect, and level with me....tell me what needs to be done with the car, how much it'll cost me and if its necessary or if it can wait. I love that it is always ready when they say it will be, and I haven't had a problem with going in for 1 thing and ending up being billed for 30 like I have at the dealership. I really like these guys; its very much a local, good auto shop. As far as the other poster about inspection is concerned, inspection is free in the state of NJ at the MVC...it never takes more then 45 minutes EVEN with lines so why would you pay for inspection? If the car won't pass at the MVC its not going to pass anywhere else....just saying. read more

This is the worst repair shop in New Jersey. You might as well let a monkey work on your car. They somewhat guess as to what is wrong and then they just start changing parts and billing you. After they worked on my car the initial problem was still there. I then took it to another mechanic and he showed me exactly what was wrong and fixed it. Avoid this place at all costs. read more

This guy is horrible!!!! I had my brakes done here and amount two weeks later while driving my brakes completely disappeared. I took my car to a different mechanic today and he asked me if the person who did my brakes was trying to kill me. The rear brakes were installed wrong and both sides were leaking fluid causing air to get into the line. I almost could not stop trying to get to work this morning. Do not trust this guy at all and don't let him touch your car. read more

I had to get my new car inspected for the insurance company I chose. I was given a number to a place, which happens to be here, called immediately & was able to be taken that very same day! Extremely convenient. I'm still learning the area where I live & told the gentleman on the phone. He kindly investigated where I lived & what was near by to give me the easiest directions there. Was super nice & helpful! Once I arrived, I was in & out. I didn't know much about my new car simply because my boyfriend handled getting it with me. The man who helped me wasn't getting annoyed with me, which was awesome. I'm sure it's frustrating when a customer can't properly answer questions about their own car. Overall, great experience & customer service. Highly recommended. read more

Captan Auto Repairs is a top quality service shop. I had multiple work done on my car that was done in a timely fashion and the work was explained to me so that I had an understanding of what was to be done. I was also shown the old part vs the new part which shows respect for the customer. Great work Gary... :0) read more

I went to have the tires replaced on a 4x4 SUV; I stopped to ask if they have time to work on my car since they where busy; they told me to call within an hour and also explained the process and estimated time before start working on my car; effectively they started working on it when they said they would and at very reasonable time I had all tires replaced. Superb customer service, knowledgeable and friendly guys. Highly recommended. read more