I don't know why it got only 3 1/2 stars. The food was terrific. I've all around this country RV'ing and can't say I've had any better.

Being of Mexican descent, I can say that this food isn't very good. The only flavor you taste is salt. Where's all the spices!? The beans tasted like can beans as well. Yuck! The customer service and atmosphere is good. I will give them credit for that, but come up with some new recipes please. read more

Their website has an order online function, which I have used in the past, but now they said it does not work. They wanted me to order again in person and pay a second time, then request a refund from the bank. I pulled up the website and confirmed with the staff that it is indeed their website, showed the "order online" option on the website, and they said they don't receive the orders placed online. I guess those orders and the money goes into an abyss. They need to remove this from their website. read more

the food gave me food poising. woke up feeling nauseous, threw up. started feeling better. my stomach started hurting, got some relief and it starts hurting again... good but not worth this misery read more

Not as fond of Hacienda as I used to be now that I've visited Mexican restaurants in other states. Alaska doesn't seem to have any outstanding Mexican restaurants that I know of. They now add a 3.85% extra charge if you pay with a card instead of cash. If you often don't carry cash as I don't, this is inconvenient, but at least they have a sign on the door and on the menu telling you ahead of time. This place is already over priced in my opinion so I recommend coming with cash. Food and margaritas are just okay. I had a mushroom quesadilla with guacamole and the dinner combination with one beef, chicken, and cheese enchilada. The guacamole is basically mashed avocado which is disappointing. The enchiladas are still pretty bland as I mentioned in my previous review. I ordered a coconut margarita and it was too sweet. I subsequently ordered the house margarita on the rocks with salt and it was better, but I've had much better margaritas elsewhere. On the bright side, food and drinks arrived quickly and the restaurant was clean. Not worth going out of your way to come here, but not a bad option if you're in the area. read more

The people at Hacienda's are always pleasant and attentive. It's one of our anytime go-to local eatery because we are comfortable there. It's a 4 only because of my personal preference, I would like more fresh choices, like maybe more choices of entree salads. read more

Good service if you go in or get takeout! Very delicious food and small little restaurant.

Thought we'd give them a second try since we had a coupon. Big mistake. We noticed they raised their prices (understandable) , but that wasn't all. It was very cold outside, but even more cold inside! They decided to dump septic tanks in middle of day and door was left open for a good 45 minutes! Everyone was complaining and putting jackets on. I looked over at a poor elder Veteren cold as can be, pretty sad. No apology from wait staff, just "oh, they're working in bathroom". Another complaint is I just order rice for side with combo, and my spouse ordered beans. We had same meal except the beans, but not long after my spouse got terrible stomach ache and diarrhea. I'm pretty sure it was the beans. Thought we'd give them second chance, but sorry sticking to Xalos or if anyone else recommends good authentic real Mexican food? read more

This is one of the better Mexican restaurants I've been to in Anchorage. Slightly confused by the low rating, but seems like most of the reviews are older so maybe things have changed. The service was amazing here. Super quick, friendly and efficient. It's not a very big restaurant so I can see it getting very crowded if it's a busy night. We were promptly seated, and given water, chips & salsa. There was a mild & hot salsa. The hot wasn't super spicy, but it had good flavor. The menu isn't super extensive, but it has all the basics. Only thing missing is tortas, which I've only found at Serrano's so far. They don't have a drink menu, but have a pretty good selection of flavored margaritas. I thought the margaritas were very good, and decently priced. The flavored ones are more expensive, but larger than the standard lime flavor. I ordered the carne asada dinner, and my husband got a carne asada burrito. It was ala carte, but he added rice & beans for an additional $3.50. Little steep in my opinion since the burrito on its own was almost $16. My carne asada dinner was $20, and I thought the was decently priced. I received a nice piece of steak, and a cheese enchilada along with the standard accompaniments. The steak was juicy, tender and extremely flavorful. My husband enjoyed his burrito and said the meat on his burrito was the exact same as my carne asada, which sometimes is not the case. Kudos to them for consistent product. The burrito was a good size as well. My favorite hot sauce was readily available on the table along with Tabasco. I should've asked if they had other options, but I was happy to see one Mexican option. I thought the food here was good, decent portion sizes, complimentary chips & salsa and the service was excellent. Prices on some items are a little expensive, but it seems to balance out depending on what you order. I think this is one of the better Mexican restaurants I've been to in Anchorage! read more

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We LOVE Hacienda! It has become a family favorite over the years, frequented by everyone who comes to town. The service is impeccable! The food is great, the margaritas are top notch!! We come in with my father in a wheel chair and the staff always bends over backwards to help us get settled and make sure we are comfortable. This family owned restaurant is a must visit in the east side!! read more

The food is amazing and it comes super quick and amazing customer service. Me and my family and I go there go quite often and we just realized they start giving out queso with your chips and salsa please keep doing that from now on the queso was amazing. I've never been there and had bad food. read more

I've been coming here for years and I'll continue to come here. I love the family run business. The food is fast and delicious and I like the half off coupon they have at Carrs read more

They treated me poorly and are racist! During the heavy snowfall, I was running to get my shovel because I got my sedan stuck in the road, I slip and face planted giving me a scratched up face and bruises.. because I looked like I got beat up or something and said we cannot help you here to eat. Wtf I'm dressed in all my expensive travel cloths. Don't ever eat there they're sketchy af! read more

I've never had a bad meal at Hacienda and I've been eating there since it first opened. You are guaranteed to have a hot, flavorful, and delicious meal every time. read more

My daughter is a routine customer of theirs and loves their service. They treat you like family. Always remember who you are. Their food is very good. They do not disappoint. Love the beans. Amazing. If you like spicy, the havanero sauce is the way to go. Yes, love the cute bar. Bar tender is very attentive. All the servers are constantly making surenyou are well taken care of. read more

Food was good but not great, for the most part the flavors were there but not an explotion. The atmosphere was food and everybody seamed to be enjoying themselves. Overall a food restaurant with good pricing read more

I've been wanting to check this Mexican place out, and glad I finally did! My main complaint is the parking lot. It's very tight so just be a little careful. It shares parking with a small strip mall with a lot of random shops. Haciendo is a very cozy and intimate restaurant. I was actually pretty caught off guard when I walked in and saw how small it was. The staff couldn't be any friendlier! When we walked in we were instantly greeted and asked if we'd prefer a table or booth. We ended up just sitting at the bar as we knew we weren't super hungry. The bar only has 6 stools which made it an even more amazing experience. The bartender took his time to get to know us and ask where we were from. He overheard me mentioning I wanted a burrito and recommend two different ones on the menu. We were instantly served with water and chips and salsa. We both ended up getting the al la carte taquitos as neither of us were super hungry. They were delicious! You can get two without beans and rice or get the combo plate of two or three that comes with beans and rice. I couldn't have felt more welcomed at this restaurant and cannot wait to come back again. What a little gem hidden on the east side of anchorage! read more

Hacienda Mexican Restaurant - Mexican Near Me - Anchorage, Alaska

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I'd say five stars for the service and speed of the kitchen here are the first thing to note. They are exemplary. We couldn't believe how fast the order was up. Id day three stars for the food. I wasn't super impressed with anything else. The hard shell tacos were a little larger than the hard shell tacos I get at most "authentic" Mexican restaurants. The meat didn't seem to have much of a flavor and they loaded the shell with about equal parts lettuce and meat. The cheese and pico was scarce. Their enchiladas were portioned well and covered with an enchilada style sauce. The rice and beans were of the typical style you'd expect. Their chips were just a tad over cooked and the hot salsa wasn't really that different from the mild salsa. But the service was solid and the food was out fast and it tasted fine. They immediate refilled our chips when the bin ran out. That was nice. I would try them again earlier in the day. And I would ask if they have any spicier salsa hanging out somewhere. read more

This place is amazing! The food and service is outstanding. The chips are okay but the salsa is amazing, the hot salsa is actually spicy enough. The tacos and everything else are always amazing. Can never go wrong with driving all this way for some great food. read more

Hacienda Mexican Restaurant - Salsa - Mexican Near Me - Anchorage, Alaska

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Fajita tacos are to die for. Ask for the jalapeño margarita, best in town. It's not on the menu. read more

Hacienda Mexican Restaurant - Fajita taco's to die for and the best margarita's in town. It's not on the menu. But ask for the jalapeño margarita on the rocks. - Mexican Near Me - Anchorage, Alaska

Had such a great meal here! My husband and I usually go to the same place but we had a friend recommend this place to us. The enchiladas were huge and stuffed full. The beans and rice were great as well, more authentic than most places. This is our new favorite Mexican restaurant in anchorage. read more

Hacienda Mexican Restaurant - Enchiladas; 1 cheese, 1 chicken - Mexican Near Me - Anchorage, Alaska

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Yummy Margaritas!! I had two of the Cadillac margaritas and it gave me a pretty good buzz. Chips & salsa are complimentary which is pretty standard, but awesome! It comes with three types of salsa: mild, medium and hot. I didn't partake in ordering any food since I was only really there for margaritas for cinco de mayo. But the food portions looked ginormous. The plates were served piping hot like it was baked in the oven with the food. We came in at about 940pm and they closed at 10pm. But at 1015pm, we asked the bartender if we could order another drink and she was kind enough to allow us to! :) Overall, I had a great experience and will definitely be back again! read more

Hacienda Mexican Restaurant - Bulldog - Mexican Near Me - Anchorage, Alaska

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Had lunch here yesterday and Hacienda now charges 3.85% more if you use a credit card. While this is a new thing in Anchorage, this is the highest % I've seen. Even worse, their arithmetic is wrong and they are charging everyone more than 3.85% !!! When I questioned the manager about the overcharge, she said "no one else has complained about it.". And said the computer register is programmed by someone else, and "I don't know how to change it.". She didn't say anything like "I'll get it fixed. " I had to insist she void my charge and run the correct amount or I was going to walk out without paying. Finally she ran the correct amount. They're a low integrity restaurant. On the plus side, service was ok and food arrived fast and was hot. read more

I ordered the taco salad and I got nachos, it was chicken with very little cheese, with tortilla chips on the and they were stale chips. I added sour cream. When I called the manager said that it was a taco salad and I said not according to your website that has a picture right next to it on the menu and then he said o do t got in the website, I said you are a manager and you don't use the website? then I just hung up on him because he kept trying to feed me more bullshit read more

Hacienda Mexican Restaurant - a salad in a styrofoam container - Mexican Near Me - Anchorage, Alaska

Got robbed at LA hacienda My order steak fajitas, combo fajitas, nachos, 2 chili Redlands to go. Missing nachos and Chile Redlands. Called manager total $70 wow not refund wanted me to drive back across town to pick up nachos no Chile Redlands. No refund. Open containers half the good from 3 months ago very rude manager food was not cooked. Vegetables were raw in fajitas. No condensation in Styrofoam container means food was packaged cold, tortillas were in usable and fro. Time we left with order to opening was 6 minutes food was close to room temperature. LOST THIS CUSTOMER AND FRIENDS UNT YOU CLOSE DOWN. I CAN AT LEAST GET SOMETHING FROM TACO BELL AND ITS WARM TO HOT. YHANKS FOR RUDE POOR CUSTOMER SERVICE AND STEALING MY MONEY!!!!!! read more

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My favorite restaurant in Anchorage. The food is always great and the staff is very nice.

Absolutely the worst Mexican food I've had in Anchorage in 40 years. Service was OK but I would recommend going to Taco Bell instead read more

Love this place! Didn't expect to find good Mexican food here but it was fantastic! The margaritas were great, food was great and the service was fast and fun. read more

The food is very good, especially the rice and beans. The portions are good sized, and the service is good. We will definitely eat there again. The only downside is that they're only open until 9pm, even on the weekends. Other than that, dinner was very enjoyable. read more

Most of the food was great! Though the service... not so awesome. I get it, Covid-19 is hard for everyone, but you know what they say about assumptions. Assuming that a caller is just calling in for chips (unless they end their order after just saying chips) is super rude, and a terrible way to start a conversation. Also, interrupting someone trying to give their order because when they were trying to say they wanted mild salsa (as opposed to medium/hot) because you assume they're not getting anything but chips... no. Here's the thing, I get the costumer service thing, some customers are truly crappy, but don't treat every customer who asks a question, like the one I asked "does the to go meal come with a basket of chips like you would get in dine-in?", like they must be one. The food however. Everything was amazing except the so called sopapillas. The chicken enchilada was superb. Perfect seasoning. Perfect cook. Just amazing. I ordered extra guacamole and beans so I could use the chips, beans, guacamole, and salsa to make some speck nachos too. The Chile relleno was hidden under the beans and I didn't think it was there at first, but once I found it? Awesome! Oh I also 100% recommend the mushroom quesadilla and the spinach enchiladas. The sopapillas I mentioned earlier.... if you have ever had authentic sopapillas (and I have) just don't order these. Real sopapillas are light airy beautiful pastry with a crisp golden crust. These...? Close textured, heavy, soft crusted, abominations. The only thing I appreciated was that they put the honey, cream, and chocolate on the side so these awful things weren't soggy as well. As a side also, they really need to consider taking payment over the phone. These are dangerous times and a lot of people are at-risk. Thank you all for appearing to wear masks, at least in front of customers. read more

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This is without a doubt our favorite "Mexican" food in town! Always a great date night meal! Their servings are HUGE and so are their margaritas! The staff is quick, friendly and understanding of special considerations. I have never had a bad meal at hacienda, and never a bad experience. read more

I went to have nachos and a drink, the nachos back back burnt and the cheese was not really melted. I asked if they can remake it and the owner, (the lady) came over and it seem like she had an attitude with me. She came back with a new plate and nachos and she threw the f****** plate on the table. Do yourself a favour and go somewhere else to get Mexican food! read more

The queso was tasty but overpriced, $11.70. Our food was extremely dry. For example, I ordered flautas with shredded chicken and the chicken literally thickened (rehydrated from stealing my saliva) in my mouth while trying to chew it. I drank five glasses of water. The waitress was really nice and on point. The ambiance was nice but crowded. Overall it was an overpriced Mexican restaurant with nice people. read more

I came here for lunch with my mother while running errands around town. Hacienda is located on Debarr and Beaver St. across from a church. Getting in here is tricky if you're approaching the restaurant from Debarr going east-bound. There are two sets of traffic lights in front of the restaurant. There is no access to a left turn to the parking lot from the second light. You have to make a left turn at the first set of lights and come in from a rear entrance to the parking lot where the laundromat is located. The restaurant itself is located in a small strip mall next to Mom and Pops Convenience Store. The interior of the restaurant is small and cozy, more suited for intimate dining rather than a sports bar vibe like Gallo's or La Mex. Upon entering, we were greeted right away by a friendly lady at the bar and seated at a comfortable booth with a close view of the passing cars on Debarr Rd. The chairs and booths are closely grouped together that it could feel cramped when it gets crowded but there were only a few customers for lunch when we got there. Our server gave us a basket of tortilla chips right out of the oven (the best way to start off a meal at a Mexican restaurant) along with two cups of salsa: the white cup mild, the dark cup hot (just the right amount of spice not blazing hot like Chinese mustard which sets your nostrils on fire and clears the sinuses). My mother decided to go with the cheese enchilada lunch combo with rice and beans while I decided to go with the flauta lunch combo which was two deep-fried flour tortillas filled with shredded beef and topped off with sour cream and guacamole with a side of rice and beans. The food arrived at our table piping hot in less than ten minutes. Everything was delicious and fresh from the grill. The rice and beans were very hot with lots of melted cheese which is a big plus because a lot of other Mexican restaurants I've been to serve this side lukewarm. The rice also came out well-prepared. It was soft and full of flavor rather than hard from excessive cooking times by some other places. We enjoyed our meal and I saw some other items on their menu that I would like to try in future visits. Some of these include the Chili Colorado with top round beef smothered in red sauce served with hot tortillas and sour cream, the Mushroom Quesadilla with guacamole, the Halibut Ceviche Bowl which is marinated in lemon and served with pico de gallo, and the Camarones Rancheros which are jumbo prawns cooked in garlic butter, green peppers, tomato sauce, onions, and several spices. Service was quick and friendly, cozy atmosphere, and a welcome addition to the restaurant scene on the east side of town. read more

The margarita was good, so that's always a bonus. My biggest issue - I ordered a taco salad because it sounded so good, but it came with just a giant plate of lettuce and 3 tortilla chips. The best part of ordering a Taco salad is to feel like you're ordering something healthy but really you're going to just eat the amazing fried taco shell bowl that is what makes a taco salad! I kind of felt like my hopes and dreams were shattered for a minute, or that it was some sick joke to make me eat a salad. Bummer. read more

After a rough start to the week in which I knew Monday was mocking me, I decided to take myself out to dinner to celebrate National Margarita Day. Knowing that most Mexican restaurants would be busier as the night went on while others partook in this "holiday", I decided to stop by my local watering hole on the way home. After all, Haciendas is just down the street from me as a 15-20 minute walk. From the Gallo family (owners of many restaurants in town), Haciendas has long been known for their margaritas when I have asked friends where the best in town was. Hacienda's is almost always mentioned. Located in a strip mall off of Debarr Road and the intersection of Beaver it is often a place that can be considered out of the way too many. Unless you live or work on this side of town that is. I used to lunch here all the time when I did. The food would be considered your Americanized version of Mexican like many of the other restaurants in Anchorage. But I have always had pretty decent meals here. Not mind blowing but solid. And I noted last time I went in they had redone the interior with new coverings on the booths, etc. I arrived shortly before 5:00 to find several people already in the restaurant. I was told to go ahead and sit anywhere I want and settled in a booth along the far wall. Since I was there specifically for a top shelf margarita I ordered that and a chicken quesadilla. No sooner had I ordered when I heard the whirring of the blender and my margarita was placed in front of me. While the name of it escapes me it is considered their specialty and is actually one of the better margaritas I have had in a while. It was definitely smooth and one I plan on sticking to in the future. The chicken quesadilla was good. And I always enjoy their chips and salsa which they definitely do not scrimp on when it comes to the serving size. By the time I had finished my meal the place was actually quite filled. Again Hacienda's may not be the best or the most elaborate restaurant in town, but it's close to home for a good solid meal. It rates "a-ok" in my book. read more

Hacienda Mexican Restaurant - Margarita and chips and salsa - Mexican Near Me - Anchorage, Alaska

This is my favorite Mexican food restaurant in town, the food is delicious, comes out fast everytime and the service is great everytime. Love this place read more

Hacienda Mexican Restaurant - Cheese enchiladas and cheese and beef enchiladas - Mexican Near Me - Anchorage, Alaska

Two stars for tonight's service and new policy to charge and extra 3.85% on credit card payments. There were three employees and barely anyone in the restaurant. Took an extra amount of time to get some attention, once I did get and order in, crickets. The food came out after about 20 mins, which seemed like an inordinate amount of time for lack of other customers. Once bill did come, they had already applied the up charge for credit card. I had already known I was going to pay cash, as they had a sign on the door alerting of the new policy. Which I do commend them on. Unfortunately, this new trend of up-charging for credit card use at restaurants has really started to weigh on my choice to eat out as much. Besides all this, the food wasn't all that great. Maybe one day I'll try again, but it won't be anytime soon. read more

We used to go here all the time, only stopped bcuz we moved away. Luckily we got to swing by again, nothing has changed, food is yummy as ever. Only complaint is a waitress who had waaayyy too much perfume on, otherwise, the great Mexican restaurant we remember. read more

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Fast, tasty food and margaritas with a kick! I've been coming here for 10 years and love it. The staff turnover is practically non existent so they know us by name and they make us feel like family! read more