Repeated Poor Staff Behavior - Buyer Beware
I visited the Habitat for Humanity Restore on Sunday, March 15th, for my third visit to the store. On my first visit, I was assisted by a gentleman whose attitude I would describe as inconsistent (nice/nasty)--both nice and dismissive at the same time. I purchased several items that day, and he helped load them into my vehicle. I decided to overlook the attitude because I was happy with my purchases.
On my third visit, I unfortunately encountered the same individual. Once again, he displayed the same inconsistent nice/nasty attitude. While loading a large purchase into my vehicle, I suggested a different way to place an item so it would fit more easily. He followed my suggestion, and the item fit perfectly--but he seemed visibly upset and brusque afterward.
As I stepped back to take one last look around, I overheard him making unprofessional comments about me to two other staff members. When I approached the staff area to address this, he claimed I was unappreciative, which is not true, and added that he didn't work for another store, seemingly implying I was unreasonable. Two other staff members were clearly embarrassed by his behavior, but nothing was done to remedy the situation.
While the store offers great deals, repeated disrespect from the same staff member on multiple visits is unacceptable. I cannot recommend this store based on my experience. Buyer beware. read more