A friend recommended Urban Natural to us. In need of a couch, we found the perfect size, color and…read morecomfort level in a beautiful floor model priced for their moving sale. Sales assistant was super helpful, low-key, no high-pressure. A store full of great-looking, made in US quality products. We were so glad we went. Delivery was also seamless, the two gentlemen who brought the couch were on time and careful. Overall a positive experience.

I purchased a Loloi Dominic runner from Urban Natural on November 26, 2025 for over $1,000. About…read moreeight months later, a bright pink line began appearing down the center of the rug. It originated on the underside and slowly bled through to the face. It's a manufacturing defect-: stencil/guide-line ink migration. I contacted Urban Natural on September 6, 2026, with photos. I explained clearly that the defect emerged over time. Their team said they'd review it with the workshop. Then they went silent for a month. I had to follow up on October 6 just to get an answer. Their response: denied, citing Loloi's 7-day claim window for defects. That window applies to damage visible at delivery. It cannot apply to a progressive defect that takes months to appear. A 7-day window is meaningless for a latent manufacturing flaw. I sent a detailed escalation email that same day, explaining the defect, why the 7-day policy doesn't apply, and requesting replacement or refund. Amanda responded: "Email has been received. I will send this to the appropriate parties." That was it. No substantive response. No follow-up. Nothing. This is not how a retailer should stand behind the products it sells. The rug has a known manufacturing defect. The policy they're hiding behind is being misapplied. And the communication has been dismissive at every turn. If you're considering buying a high-end rug from this store, be aware that if something goes wrong months later, you may be on your own.

I was really impressed with this store! Miles of chairs, couches, couches with electric reclining…read moreseats, love seats, coffee tables, the list goes on and on. I was impressed with the selections. The store associate Tavian greeted us at the door and was wonderfully helpful! There was an electric reclining couch that we wanted to check out in the middle of the store and not near an outlet, and he ran over with a little power box so that we could plug it in and get the full experience and see how the electric recliners worked. I highly recommend this store if you're looking for good furniture-- the sale prices were impressive! We ended up buying a loveseat next-door at the regular Raymour and Flanagan, but it was nice to come into this outlet location to see what other options were available at a discount. Grateful for the wide selection and great customer service today.

Horrendous experience. DO NOT SHOP HERE!…read more I'm honestly furious and incredibly disappointed with this store. Buying furniture should be an exciting experience, but this place managed to turn it into a stressful and frustrating nightmare. From the moment we walked in, the staff acted like helping customers was a burden. The attitude was cold, dismissive, and at times outright rude. The furniture looks nice in the showroom, but once it's delivered you quickly realize the quality doesn't match the price at all. It feels cheaply made and nowhere near what you'd expect after paying so much. What upset me the most was how the store responded when I tried to address the problems. Instead of taking responsibility or even showing basic concern, they were dismissive and unhelpful. It honestly felt like once they had the money, they simply didn't care anymore. After numerous phone calls and the games they played, I finally spoke to manager Spiro who blamed a leather couch falling apart after 3 months on me. Please look at the shocking pictures below that were sent to them and they didn't care. I regret spending my money here. This experience was frustrating, exhausting, and completely avoidable if the store actually valued its customers. I would strongly warn anyone thinking about buying furniture here to think twice and look somewhere else.

I bought a cool nightstand from him a few years back. He does awesome upcycling to old furniture,…read moreand the guy is really nice and cool. Highly recommend checking it out

Such a cool, interesting store. The pieces and beautiful and so reasonably priced. It's a little…read morehard to find, but definitely worth the trip!

This store has a large selection of furniture in its showroom. I found the staff to be helpful and…read morepolite. Prices were competitive. It is worth checking this store out if you are shopping for quality furniture.

I have had nothing but headaches in purchasing my bedroom furniture and basement furniture. Sales…read moreperson and corporate person both have no idea when an item can be received and always something is on back order.

Three purchases and I think it's about time I gave a review for Derbyshire…read more.. When we started searching for furniture for our new house a few years ago Derbyshire popped up on just about every list I checked and had plenty of great reviews. Now that we've made a few of our own purchases I totally understand the praise this small business gets. The shop is small but mighty and packed with so many good pieces. If your style leans traditional - they've got it. If your style leans more contemporary/modern - they've got it. Plus a few things in between that could go in either direction and work with just about any style or decor. Everything is solid wood and totally customizable. You can pick your stain or paint plus your hardware (should you order something with hardware, of course). The couple that owns the shop have always been very kind and very patient, answering all the questions... especially when I was coming in every other week for too many weeks to look at dressers before I finally made up my mind. Lead time was accurate, delivery days/times were accommodating and the guys that arrived to place our items were totally courteous. For our last order/delivery the guys didn't leave until they leveled our dressers perfectly. I didn't even have to ask.. they just did it and that's how a good delivery and install team should operate. Truly, I only have good things to say about Derbyshire. Next piece of wood furniture that we need I will definitely be stopping in Derbyshire first to check things out.

do you buy an extendable wooden dining table The top are…read morethree parts (4'-6" x 1'-6") 4'-6" W x (4'-6" or3'-0") L x 3"-0" high with 4 chairs The quality of the table is incredible! It's well built, heavy etc if you are interesting, please, email me at bassem413@aol.com the price is t's ONLY for $190

Great service, worked with Max, got a good deal on furniture for living room and bedroom. Thank You…read moreCreative! I got a modern leather sectional and a bedroom set with a mattress. Everything was delivered on time.

Genrietta is amazing! Super patient with me when we were looking for getting a reclining sofa set…read moreright before store close for the day. She didn't rush me at all and patiently compare each option with me, truly appreciate her patience and dedication for this!

I want to thank all of our customers that gave us the opportunity to complete your home…read more Please visit us in Woodbridge,Paramus,Princeton or Rockaway. Our East Hanover Store is now Thank you

"Let's ask Sue" is our new mantra for all of our decorating needs. I'm being total honest. We…read morerecently went shopping for new master bedroom furniture and décor and my wife and I got totally overwhelmed with the myriad of choices available. Dazed and confused from a long day of wondering around all the big box stores and being stalked, we finally stopped in White House Living. We walked into an amazing showroom that had unique pieces throughout. We stopped in the doorway not knowing if we should go inside (and be overwhelmed, again) or run! Then Sue greeted us. Having told her about our day, she reassuringly sat us at her desk and talked to us, not at us. She asked about style, color, functionality, and budget. Her repour eased and focused us. With her many years of design experience, Sue is very efficient in her approach to the process. Her advice and guidance were invaluable. She met with us for the afternoon and helped select furniture and accessories for our bedroom. "Let's call Sue" We had such a pleasant experience we decided to meet with Sue for our living room and dining room remodel. We built-up such a nice relationship with Sue that this time went smoothly. We had paint color anxiety and Sue said: "well you have a beautiful grey in your bedroom, how about this color? It's called Griege." Perfect match to our new floor. On to the furniture. Easy-peasy! All the designers at White House Living are pleasant and approachable. You can tell they truly love designing. As they walked by they would stop and discuss our selections and give their advice and speak honestly. "Shopping" at WHL made us feel like part of a design team that collaborated to make our decisions easy. No more big box stores for us. We will always go back to White "Home" Living and Sue!

My girlfriend took me to meet Michael at White House Designs - and what a worthwhile trip it was!…read more The knowledge of the products, the relationships with the vendors, they pure joy of conversations, Michaels was all mine for an afternoon and what a home it created!! He used the CAD system to make sure everything fit properly, and to help visualize creative ideas. My home is truly beautiful empty, I was afraid nothing could add to it's beauty, but somehow, White House Designs made it happen for me. I'm very happy with my entire experience from shopping to delivery. No hesitation, 5 star!

This place is amazing. A total find…read more My wife and I were looking for a dresser for our toddler's room. We didn't want something generic from pottery barn/ikea/etc. but were also discouraged to find that any vintage-style dresser of any decent quality was outrageously expensive. Lo and behold, my wife stumbled upon a posting for Vintage Lane on our neighborhood blog and we decided to check it out. We were so thankful we did! Not only does Carrie and her partner, who own the store, have great pieces, they are remarkably affordable. We found the perfect-sized dresser for our toddler's room and Carrie painted it for us for an extremely reasonable price (she also had to spend a lot of time getting the stain just right on top, so it was no small job). The piece came out looking fantastic. If you like vintage-style furniture (e.g. annie sloan /distressed/Brooklyn flea mkt/etc.), this place is for you. You'll find beautiful dressers/sideboards/cupboards/mirrors/etc. that are far more affordable than comparable items you'll find in any other stores/fleas. Also, the folks who run the store are exceedingly friendly and willing to work with you to make sure you find exactly what you are looking for. We will definitely be coming back.

JM came to upcycle a breakfront and NAILED my vision. I couldn't be happier with her work and was…read moreso fast and neat! I highly recommend her.

*** Update 09/23/16 Although we had quite a bit of frustration, we finally got the last piece of…read morethe furniture today as promised. Alreema Vining was VERY helpful throughout the process and my items actually came on the dates she told me they would. We were frustrated with all the back and forth as I did have to write multiple emails and make various phone calls to follow up, but once Alreema got involved- everything was taken care of just like she said. Also-The delivery men that came earlier today were very professional and wore gloves + bootie covers. I'm just happy I got all my items as promised & I'm really loving my furniture!! **Update 09/16/16 Alreema contacted me and kindly arranged for the delivery of my sofas and bed to be delivered tomorrow on the 17th as promised. There is one piece missing (the mirror) and I was told that would be delivered on the 23rd. I was/still am afraid to accept a partial delivery after reading reviews about how others did not get all their items, but Alreema has promised me she will take care of it. Will update again on when the mirror actually comes! *** Update 09/15/16- Got a call from the store today. Apparently my furniture did not get on the truck from North Carolina so it cannot be delivered on the promised delivery date of the 17th. To be honest- not really surprised. New "delivery date" is set for next week on Friday, the 23rd. Asked the lady if it's actually going to come and she was getting defensive on why I would think it would not come....I assume she has not read the various reviews about furniture never arriving. Regardless- I told her to schedule me for the 23rd & make sure all the pieces are delivered at one time because I refuse to sign for a partial delivery. I'll give an updated review afterwards and see if ALL of my furniture actually comes next week. Original post: Purchased a bedroom set & sofas from the Fairfield NJ store. The delivery date is for September 17th. I gave 3 stars for now since I have actually not had a real issue with Huffman Koos yet. The main sales associate who helped us in the store was helpful & knowledgeable, but lets see if I even actually get the items I paid for on time. I called the store to confirm the delivery date for the 17th since their customer service number never seems to go through to an actual person and keeps asking me to leave a voicemail. They told me everything is in stock and it will be delivered on the 17th. Looking at yelp and other sites- it looks like many people have been having issues with getting their furniture... HOWEVER- I do think it's more common for people to write their opinions when their items don't come verses when they actually arrive on time. Let's see if all my items actually come on the 17th as promised. Kind of frightened by all of the negative reviews but will definitely give an updated review on what happens!!

If there were a lower rating than 1, HK would not even deserve that!!! I ordered my furniture July…read more7th and I have not yet received it. I have been lied to multiple times of where it is. I received a call today telling me I won't receive now due to delivery times until December 3rd after being told I would have it by Oct., then November 7th, and now Dec. time to start calling better business bureau, corporate and my credit card company. They suck!!!!