A friend recommended Urban Natural to us. In need of a couch, we found the perfect size, color and…read morecomfort level in a beautiful floor model priced for their moving sale. Sales assistant was super helpful, low-key, no high-pressure. A store full of great-looking, made in US quality products. We were so glad we went. Delivery was also seamless, the two gentlemen who brought the couch were on time and careful. Overall a positive experience.

1. Bed: The gaines comfort sleeper bed seems fine although I got the upgraded mattress (Queen…read moreMattress Type × 1) but some guests still require a mattress topper. 2. Seat: the seat sags at the edge of both arm rests because the retractable bed does not expand out to the edges. I told Urban Natural about this and that the only solution i have found so far is to stuff a sheet into the gap where the sofa cushion is sagging as it meets the arm rest. 3. Service: fairly good response from Urban Natural but the moving team damaged two door frames when moving this sofa in and more than a month after alerting Urban Natural there is still no plan for compensation and repair.

Horrendous experience. DO NOT SHOP HERE!…read more I'm honestly furious and incredibly disappointed with this store. Buying furniture should be an exciting experience, but this place managed to turn it into a stressful and frustrating nightmare. From the moment we walked in, the staff acted like helping customers was a burden. The attitude was cold, dismissive, and at times outright rude. The furniture looks nice in the showroom, but once it's delivered you quickly realize the quality doesn't match the price at all. It feels cheaply made and nowhere near what you'd expect after paying so much. What upset me the most was how the store responded when I tried to address the problems. Instead of taking responsibility or even showing basic concern, they were dismissive and unhelpful. It honestly felt like once they had the money, they simply didn't care anymore. After numerous phone calls and the games they played, I finally spoke to manager Spiro who blamed a leather couch falling apart after 3 months on me. Please look at the shocking pictures below that were sent to them and they didn't care. I regret spending my money here. This experience was frustrating, exhausting, and completely avoidable if the store actually valued its customers. I would strongly warn anyone thinking about buying furniture here to think twice and look somewhere else.

Came in for a night table and possibly a matress. Manager told me he had an unbelievable high end…read morepurple matress for a great deal, which goes for almost 7k new. After taking a look the sales guy comes back and says they can do it for 1500. Wow what an awesome deal I thought... ill take it. So I pay and upon looking at the receipt a different model purple matress is listed I go back in to ask why a diffent model is listed. After some back and forth they claim the wrong label was on the matttess and they could never sell this mattees for that low. Kind of felt like a bait and switch show the fancy mattress and deliver a cheaper version. Maybe it was an honest mistake but I thougnt I was getting an amazing mattress at a great deal and instead left disappointed and annoyed. Wont be buying my mattress here thats for sure

I bought a cool nightstand from him a few years back. He does awesome upcycling to old furniture,…read moreand the guy is really nice and cool. Highly recommend checking it out

Such a cool, interesting store. The pieces and beautiful and so reasonably priced. It's a little…read morehard to find, but definitely worth the trip!

Horrible service, support and dishonest - ordered furniture for my college student and the online…read moreportal won't let you close out the order unless accepting only postal delivery (even though 3 options including scheduled delivery and white glover setup). Called that night to address the delivery and the online sales rep strong armed us into ordering (or prices go up) and to call back the following day to resolve shipping. Next day find out the order shipped and derives with out anyone there. Ashley showed not accountability, responsibility nor interest I. Addressing their faux pas. Will never order from them again - nor should you

Quality sofa BUT don't get the warranty it is a MAJOR SCAM. The salesman pitched it to us like it…read morewas the the best things since sliced bread, but a major process to get stains cleaned to the point it doesn't make you want to continue with the process anymore. They make you jump through hoops. Save your money, as it's a big false advertising scam!!

Three purchases and I think it's about time I gave a review for Derbyshire…read more.. When we started searching for furniture for our new house a few years ago Derbyshire popped up on just about every list I checked and had plenty of great reviews. Now that we've made a few of our own purchases I totally understand the praise this small business gets. The shop is small but mighty and packed with so many good pieces. If your style leans traditional - they've got it. If your style leans more contemporary/modern - they've got it. Plus a few things in between that could go in either direction and work with just about any style or decor. Everything is solid wood and totally customizable. You can pick your stain or paint plus your hardware (should you order something with hardware, of course). The couple that owns the shop have always been very kind and very patient, answering all the questions... especially when I was coming in every other week for too many weeks to look at dressers before I finally made up my mind. Lead time was accurate, delivery days/times were accommodating and the guys that arrived to place our items were totally courteous. For our last order/delivery the guys didn't leave until they leveled our dressers perfectly. I didn't even have to ask.. they just did it and that's how a good delivery and install team should operate. Truly, I only have good things to say about Derbyshire. Next piece of wood furniture that we need I will definitely be stopping in Derbyshire first to check things out.

do you buy an extendable wooden dining table The top are…read morethree parts (4'-6" x 1'-6") 4'-6" W x (4'-6" or3'-0") L x 3"-0" high with 4 chairs The quality of the table is incredible! It's well built, heavy etc if you are interesting, please, email me at bassem413@aol.com the price is t's ONLY for $190

Genrietta is amazing! Super patient with me when we were looking for getting a reclining sofa set…read moreright before store close for the day. She didn't rush me at all and patiently compare each option with me, truly appreciate her patience and dedication for this!

Great customer service, great furniture and prices were reasonable. Better yet, there was a sale.read more

I want to thank all of our customers that gave us the opportunity to complete your home…read more Please visit us in Woodbridge,Paramus,Princeton or Rockaway. Our East Hanover Store is now Thank you

My girlfriend took me to meet Michael at White House Designs - and what a worthwhile trip it was!…read more The knowledge of the products, the relationships with the vendors, they pure joy of conversations, Michaels was all mine for an afternoon and what a home it created!! He used the CAD system to make sure everything fit properly, and to help visualize creative ideas. My home is truly beautiful empty, I was afraid nothing could add to it's beauty, but somehow, White House Designs made it happen for me. I'm very happy with my entire experience from shopping to delivery. No hesitation, 5 star!

Ordered window treatments after moving into the area based on a previous positive experience with…read moreHunter Douglas elsewhere. Would recommend avoiding this specific location. It took around a full year to receive and have the products installed. The installation technician had to come out 4 times because each time there were items missing that precluded him from finishing the job. When contacting the store about these issues they either were non-responsive or sometimes provided bizarre and unprofessional responses including suggesting I go to Target to see if they would have any of the missing hardware. Another time it was suggested I pick up the products from their internal workroom to expedite the process. Ultimately this was a very frustrating and expensive experience in which the service provided was completely unacceptable.

JM came to upcycle a breakfront and NAILED my vision. I couldn't be happier with her work and was…read moreso fast and neat! I highly recommend her.

This place is amazing. A total find…read more My wife and I were looking for a dresser for our toddler's room. We didn't want something generic from pottery barn/ikea/etc. but were also discouraged to find that any vintage-style dresser of any decent quality was outrageously expensive. Lo and behold, my wife stumbled upon a posting for Vintage Lane on our neighborhood blog and we decided to check it out. We were so thankful we did! Not only does Carrie and her partner, who own the store, have great pieces, they are remarkably affordable. We found the perfect-sized dresser for our toddler's room and Carrie painted it for us for an extremely reasonable price (she also had to spend a lot of time getting the stain just right on top, so it was no small job). The piece came out looking fantastic. If you like vintage-style furniture (e.g. annie sloan /distressed/Brooklyn flea mkt/etc.), this place is for you. You'll find beautiful dressers/sideboards/cupboards/mirrors/etc. that are far more affordable than comparable items you'll find in any other stores/fleas. Also, the folks who run the store are exceedingly friendly and willing to work with you to make sure you find exactly what you are looking for. We will definitely be coming back.

If there were a lower rating than 1, HK would not even deserve that!!! I ordered my furniture July…read more7th and I have not yet received it. I have been lied to multiple times of where it is. I received a call today telling me I won't receive now due to delivery times until December 3rd after being told I would have it by Oct., then November 7th, and now Dec. time to start calling better business bureau, corporate and my credit card company. They suck!!!!

Trust all the bad reviews you read about this place. The salesperson I dealt with lied about every…read morepiece of information that came out of his mouth. The prices will seem too good to be true because they are. BEWARE. Lying sales persons name was Ricky