This shop is full of luxury brand products like apparel, shoes, bags, purses, but of course all are second hand. It is mostly organized, but apparel and shoes have many aisles, so takes a while to go through them. Bags and other accessories are behind glass cabinets, easy to see the models and prices. The store seemed popular overall. Many customers were in the store when we went there around Sunday noon. Several staff members were at the store, very friendly, helping customers with products and checkouts. read more

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This place never fails to amaze me. You guys literally suck. Your customer service is TRASH and your blacks think they're white. The process took 4 hours plus only allowing one bag per person. When you walk in the store no one is working everyone is staring at the door to see if you are giving them more work by bringing items in or coming into make their low shitty sales go up. This is my second time here and the same experience received. Also, Morgan be yourself learn your role and what it entails and leave the smart remarks at home. Provided new and some old items and they offered $158 .. a joke literally KICK ROCKS read more

I really wanted to like this place and use it as a source to sell some of my and my clients designer items. BUT unfortunately there policies are outlandish and they basically pay a penny on the dollar for items they then sell for an over price. I wouldn't suggest this place but if you're looking to earn 10 cents for 4 pair of designer of shoes this is the place to go. read more

Came here for the first time before our dinner reservations and I'll definitely be back! I think most of their designers are priced fairly and their other non designer items were priced really well. I didn't have much time to look at the racks but I'll be back to do so! read more

They literally buy clothes for 10 cents that they'll sell for $50. This seems like a scam of a place!!

The store operates much like any other consignment shop--some days are great, others not so much. Pricing is highly inconsistent and should be more closely monitored for fairness and transparency. Customer service is noticeably lacking. This isn't a reflection of staff age, but rather of management standards. Training and expectations clearly need improvement. Communication--especially regarding consignments and payouts--could use significant work. To the staff: please remember you're representing the store, not the designers. Professionalism, kindness, and clear communication go a long way. Policies should be easy to find and clearly outlined on your website and social media. When accepting consignment items, be upfront with clients. If there's a daily limit on how many consignors you can accommodate, communicate that clearly--something as simple as, "After the 10th consignor, we won't be able to process any more items today," would go a long way. Rather than saying we may get to it - time is precious and time is money!!! Or better yet, consider switching to an appointment-based system. Transparency builds trust. I dropped off a bag containing Chanel, Balenciaga, and several pairs of unworn sneakers--only to be told, five hours later, that no one had gotten around to reviewing them. Then I saw YELP and GOOGLE about lowball offers and rude staff, and unfortunately, I started to understand why. With 30 years of experience in fashion and resale, I can say this business has potential, but the current approach is frustrating. Please improve your process and stop undervaluing consignors' items--it's disheartening and comes off as disrespectful. You can--and should--do better. read more

Fabulous employees!!! Absolutely love the selection they have in store! I will almost always walk out with a new piece to add to my collection. Super reasonable payouts and prices on their items! Love second street!! read more

Love that 2nd Street USA has finally made it to New Jersey! Have been to all their shops in Manhattan and Brooklyn. You can score some great finds on authentic second hand items. This time I picked up a Burberry trench for $229. Do yourself a favor and check them out! Staff is helpful and friendly and the store is clean and fully stocked! read more

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I've been a consistent customer of 2nd Street all over the US and I found this one to be one of my likable experiences. When it comes to inventory they have a wide variety of designer and non-designer with solid customer service. Selling clothes is also worth it if you're looking to let go of a few pieces that have some value . 4/5 would shop/sell here again! read more

2nd Street - Montclair - Men's Clothing Near Me - Montclair, New Jersey

Amazing service and great finds always! Griffin was cool and helpful! Snagged my an All Saints wrap dress for $50, SCORE!!

this is not a business model you need to follow. the audacity of the amount they offer for your clothing is insane!!! this isnt salvation army! and i have shopped their items as a customer and the prices arent cheap- so they rip off the sellers! $4 for a designer piece! GTFO! never again will i frequent this place- and customers shouldnt either- they are making a 90%+ profit- again GTFO read more

There are a ton of employees working in this huge store with one person on the cash register, taking an hour. Don't come if you have somewhere to be. I've been in line for 20 mins and there are three people in front of me. read more

This is basically a vintage / thrift store place. I've never been to one so fancy. The quality of clothes is incredible for the most part & a wide range of prices. Some really inexpensive stuff $10 or so & up to a few hundred. Worth checking out. read more

Poor service , if you want to sell , don't go here. They will "take a look at your items" but then give you a call right before closing to pick up your stuff they never looked at , but you can't respond or ask a question over the phone call because "the phones broken" . or else it's getting "donated" ya ok . read more

Great staff, options and the store is super clean! A must if you're in the area. great brands! read more

Worst location! I was told 2 hrs wait time. 2 1/2 hrs later store manager tells me nope not ready. I told him cant wait for I live far.. Dismisses me and blames me for leaving my stuff. Unprofessional pieces of s**t read more

Loved the spot! They had an amazing men's selection but the women's selection could use some work. Great prices for the clothing. Things are priced fairly read more

Not impressed if your a seller... I had name brand Gucci, LV bag, vintage street clothes. I dropped off a bag where the gentlemen said it would be an hour. I waited 2 hours for him to tell me they didn't buy women shoes size 7 and under?! Really Im a size 6 and my daughters are a 7. They would't buy AIR JORDANS, GUCCI , NIKE, etc... because they were size 6 & 7 women. So if you are these sizes don't bother shopping here. Also, you didn't feel a need to mention that before I waited 2 hours. I did have a pair of Nike Air Force, new, size 9 they offered my $8.00 I also had a pair of Disney limited converse size 7 1/2 they offered me $10.00 Then proceeded to tell me they would give me 1 cent, yes a penny for anything I wanted to leave! Don't waste your time telling here, unless your completely desperate read more

Selection sucks. I've called before asking about products I have to see if they would take them. They fronted as if they're very selective. I went in person today and there's overpriced items and cheap items. Not to mention, I came in today to see how much they would offer for my Kobe Grinch 2020 shoes. I got to the store around 12:20 as I live an hour away. I asked whomever was at the front desk if they are interested in purchasing my Kobe Grinch shoes. They told me it's first come first serve and I should have been there earlier if I was only bringing one thing. Nonetheless I still left the shoes with them to look at. They told me it would be 2.5-3 hours until they got back to me. I looked around their store. I left around 1:30 and drove to another location that is 30 mins away. Fast forward, to 3:48 pm, I drove 1.5 hrs back home... as soon as i get off the highway I receive a call saying my items are ready to be picked up. I then receive a call at 5:23 pm again leaving a voicemail stating my items are ready to be picked up and I have until 7:45 or else it would be donated. I called back and overheard someone behind the counter saying they were going to take the shoes. Around 7pm I receive another call from them and I let them know I was 10 mins away from their location. I get to the store and they show me the offer for my Kobe Grinch sneakers......... they offered me $55. Their website has sold 2 other pairs of Kobe grinches. One for $400 and the other for $500. Moral of the story, don't trust this location to offer you a fair price for your items. If you know Kobe Grinches... they're worth far more than $55. They couldn't even offer me retail read more

I arrived at 11:20 and was greeted at the counter by the most uninvolved and uninterested person that I've ever met in my life. I handed my bags of merchandise that I wanted to sell and after some paperwork and instruction from,what I guessed was the person in charge, I was told it would be a 35 to 40 min process as there was one person in front of me. 40 min later after I'd walked and shopped I returned and none of my merchandise had been processed. I asked why the delay and I was given the standard riff by the " manager" that he was busy handling other patrons and other work and that slowed the process down and it would be ANOTHER 40 min and if I wanted to wait then do so if not then don't. It is now 12:57 and I haven't been notified of anything! There are at least 4 employees in this store, 2 are on their phones and no one seems to be interested in doing their job. The attitude if these people are egregious and sad in a retail environment. A,very very very bad experience and I do not recommend any of their stores and the guy at the front with the braids and the pants sagging off his behind is disgusting. read more

I took designer pieces that were like new that costed in the thousands and they low balled with their offer. Items are pricey for purchase but they offer 5% to buy from you and mark up 100%. Staff was rude, unprofessional and disrespectful and need training on how to interact with the public. Some of the designer small leather items weren't in the best shape. read more

Selling to 2nd street is a complete waste of time. i brought in 2 bags great stuff. cool designer shit that was in great condition.(i'm a clothing designer) a pair of cole hahn suede loafers never worn / a couple of Psycho Bunny polos brand new never worn which i paid like 60-80$. some 80's "just do it"Nike gear.....they offered me 11$. they dont itemize anything and their logic when i asked for an explanation was some silly "fast fashion" or what is the value online crap. this is straight up robbery. i just literally walked out of there feeling like I was mugged. 11$ didn't even cover my gas cost to drive thier at 11am ......they told me they would call me later in the day around 4-5pm when the estimate was ready. i drove home 45minutes and thy called me as i was pulling in my driveway. really? they could have said yes we will do your estimate as soon a you walk out the store. unprofessional. run by straight up thugs.DO NOT waste your time selling to them. read more

Large mix of mall and high end brands. Snagged some amazing finds from Away, Coach, Max Mara, and Tory Burch. Staff was just helpful enough and not hanging over your shoulder. I would def go back again. read more

This "thrift store" was great. It was well-organized and had a great selection of clothes. I came home with cool pieces, like a pair of Zara pants and some cargo pants that didn't have a brand name. However, I was a bit disappointed to find Shein joggers and some brands that you could find at Target for a jacked up price - ironic. Overall, I would go again but with an open mind read more

No one cares, no one knows, no one's friendly. Clueless on fashion turn off as a customer turn off as a seller a little training an expertise would help people skills are very important. In this kind of business you need to get them style would help you choose what you're going to sell, how do you turn away high-end shoes just because you never heard of the brand that's sold at Bergdoff Goodman and Neiman Marcus. No shoulder pads turn on the television they're all about shoulder pads 2023. I think I could run that store better. I realize you don't take certain brands And I get it but I don't get you not knowing all the high-end brands that are out there just because they're not what you think your customer wants. Give your customer a little credit looking up on your phone on Google to determine price can be done by anyone with an 80 IQ read more

I ordered something off their app and called about a week later for the shipping because it still wasn't showing as shipped. They assured me they would ship it that night. I even offered to come pick it up that day because I didn't want to wait any longer for shipping. This wasn't allowed by them as part of their policy. I called the next day at noon just to make sure they shipped as I still didn't see the tracking information. After waiting a good 10 minutes to get any information, it was confirmed that my package did not ship and it wasn't going to be able to ship until the following day. I work within supply chain and logistics, and this is super frustrating. As if there's a label created this can easily be dropped off at a UPS location or as mentioned, I could've picked this up. It was a $300 purchase and I wasn't offered any comp for shipping even after reminding them to ship this twice. I'm sure the store is great, I just would not recommend ordering off their app. Seems a bit lackadaisical. read more

The store has a nice mix of clothing and options. You can get some good deals on usually high-priced items and there are some quality finds. Unfortunately, they have an extremely unprofessional manager named John. The rest of the staff is very pleasant staff and they are engaging, very helpful, and give off positive energy. I have been in the store several times and the staff has been a pleasure (Adam, Nasir, and Paola - a different manager). Buying items is not a problem. Besides my own experiences, coupled with a few friends of mine, we have not had a good experience with selling items. The main constant in that equation is one of their managers, John. John's demeanor, dismissive nature, and lack of interpersonal skills is troubling. The quotes are subject to change and estimates of timing can be off. John is not approachable and gives an air of not wanting to be bothered when dealing with customers overall, which includes when people approach him with items to be reviewed for selling. Interactions that I have experienced, and that I have witnessed with John, have been unpleasant. He's been very rude with his words, actions, and leaves a customer feeling as you are bothering him and he has better things to do. This is not a case of catching someone in a bad moment or having a bad day - it's every single time. Customer service is nonexistent. I would have given more stars for 2nd Street and their staff but the manager, John, can make going there less than desirable. Hopefully, you can enjoy your shopping experience and be aware and possibly wary of John.. read more

had good clothes and stuff and staff was very helpful and whatever and had cheap clothes it was nixe