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Montclair, NJ

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Urban Outfitters

3.6 (39 reviews)

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Emma M.

I just happened to be in the area, and I came here because I was impressed by the large selection of records that they have for sale. When I came into the store, I was instantly greeted by the person behind the cash register. Whenever I saw any of the employees, they were kind and greeted me, and even answered any questions that I had. I did notice something interesting about my experience at this particular location. The records and available merchandise are more expensive than any of the other stores that I've been to. The price range for their records go from $25-$40, which is a lot compared to what I'm used to seeing from Urban Outfitters. I've been informed that they have records on sale in the back, but those were records that were either damaged or made by artists that no one had ever heard of. I immediately noped that and went to look at all the other merchandise which also seemed to be overpriced. They sell candy on the first floor too. An example of how everything is overpriced is by comparing the price of the Haribo gummy bears at this Urban Outfitters to the Haribo gummy bears that I got back at my local bodega. The Urban Outfitters gummy bears were around $5 and the gummy bears from the bodega were around $2. That's a huge difference, especially since Urban Outfitters can afford to lower the price of their candy in comparison to a small business. The woman who helped me find the body cream I was looking for though was really nice. Her name is Sarah and she lead me to the cream that was on sale for about $2. I love anything that smells like Mango and I was even looking for soap or lotion with that scent so it worked out perfectly. I don't think I'll be back, but I appreciated how nice everyone was.

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10 months ago

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10 months ago

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1 year ago

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4 years ago

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5 years ago

Cool store, didn't have much for me in terms of vinyls. But some cool vintage record players and a cool clear cassette player.

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4 years ago

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4 years ago

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11 years ago

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12 years ago

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14 years ago

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19 years ago

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15 years ago

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17 years ago

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14 years ago

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11 years ago

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13 years ago

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16 years ago

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6 years ago

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12 years ago

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8 years ago

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15 years ago

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15 years ago

the only store anyone ever needs. funny shit, cool shit, all kinds of in-between-shit. this is all i want for Christmas.

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18 years ago

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14 years ago

I like their clothes but they are not good quality... All of the stuff I got there broke in some way

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13 years ago

Best jeans in town hands down. Got myself 3 new pairs. Next time shopping for some summer shirts.

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Easy Pickins

Easy Pickins

1.5(6 reviews)
1.9 mi

I purchased a pair of shoes Friday. I was concerned about the shoe's Velcro strap. I tried the…read moreshoes on in the store and they felt fine to walk in. They were comfortable and all. Here's where it goes downhill. The manager was the cashier, I didn't know she was the manager at the time. I asked her before paying what their return policy was because I wanted to make sure when I wear the shoes I don't fall. She said she understood and that if I bring them back with the receipt, original box and packaging in 10 days I'd get a full refund. I wore the shoes for 20 minutes on Saturday. Getting out of the car the Velcro strap came undone and I fell. Monday I head into the store to return them and a different employee tells me I cannot return them because they're worn. I explain all that I told the first girl and she says come back tomorrow after seeing that it's the manager that rung me up. TODAY I revisit the store. The manager recognizes me and remembers our conversation. What she miraculously doesn't remember is that she didn't tell me I could not return the shoes if they're worn. I would feel better about all this if I was aware that purchasing the shoes meant I couldn't return them, whether I fell or not. It's just dishonest of the manager to scam someone into a sale. Terrible customer service and a scam return policy.

First off when shopping in places like this I do not go in with high expectations. These stores…read moretend to be cluttered with rude young kids working. This store is different. The windows are always decorated beautifully. The store is not hard to shop through like some other ones. The sales girl Stephanie has been helping me for over 5 years now. I see little turn over there. The place it kept clean. The deals are great. I realize its not top quality but I have my sandals and my daughter has her bebe sweats for 2 years now. T-shirts and sweaters run a but on small side. My daughter has ro tey everything in for that reason. My only issue is the fitting room. I do not care for a shared open fitting room.

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Urban Outfitters - womenscloth - Updated October 2026

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