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Montclair, NJ

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Urban Outfitters

3.6 (39 reviews)

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Emma M.

I just happened to be in the area, and I came here because I was impressed by the large selection of records that they have for sale. When I came into the store, I was instantly greeted by the person behind the cash register. Whenever I saw any of the employees, they were kind and greeted me, and even answered any questions that I had. I did notice something interesting about my experience at this particular location. The records and available merchandise are more expensive than any of the other stores that I've been to. The price range for their records go from $25-$40, which is a lot compared to what I'm used to seeing from Urban Outfitters. I've been informed that they have records on sale in the back, but those were records that were either damaged or made by artists that no one had ever heard of. I immediately noped that and went to look at all the other merchandise which also seemed to be overpriced. They sell candy on the first floor too. An example of how everything is overpriced is by comparing the price of the Haribo gummy bears at this Urban Outfitters to the Haribo gummy bears that I got back at my local bodega. The Urban Outfitters gummy bears were around $5 and the gummy bears from the bodega were around $2. That's a huge difference, especially since Urban Outfitters can afford to lower the price of their candy in comparison to a small business. The woman who helped me find the body cream I was looking for though was really nice. Her name is Sarah and she lead me to the cream that was on sale for about $2. I love anything that smells like Mango and I was even looking for soap or lotion with that scent so it worked out perfectly. I don't think I'll be back, but I appreciated how nice everyone was.

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10 months ago

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10 months ago

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1 year ago

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4 years ago

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5 years ago

Cool store, didn't have much for me in terms of vinyls. But some cool vintage record players and a cool clear cassette player.

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4 years ago

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4 years ago

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11 years ago

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12 years ago

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19 years ago

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15 years ago

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16 years ago

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15 years ago

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15 years ago

the only store anyone ever needs. funny shit, cool shit, all kinds of in-between-shit. this is all i want for Christmas.

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18 years ago

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14 years ago

I like their clothes but they are not good quality... All of the stuff I got there broke in some way

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13 years ago

Best jeans in town hands down. Got myself 3 new pairs. Next time shopping for some summer shirts.

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Urban Natural Home

Urban Natural Home

4.2(30 reviews)
0.4 mi
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A friend recommended Urban Natural to us. In need of a couch, we found the perfect size, color and…read morecomfort level in a beautiful floor model priced for their moving sale. Sales assistant was super helpful, low-key, no high-pressure. A store full of great-looking, made in US quality products. We were so glad we went. Delivery was also seamless, the two gentlemen who brought the couch were on time and careful. Overall a positive experience.

I purchased a Loloi Dominic runner from Urban Natural on November 26, 2025 for over $1,000. About…read moreeight months later, a bright pink line began appearing down the center of the rug. It originated on the underside and slowly bled through to the face. It's a manufacturing defect-: stencil/guide-line ink migration. I contacted Urban Natural on September 6, 2026, with photos. I explained clearly that the defect emerged over time. Their team said they'd review it with the workshop. Then they went silent for a month. I had to follow up on October 6 just to get an answer. Their response: denied, citing Loloi's 7-day claim window for defects. That window applies to damage visible at delivery. It cannot apply to a progressive defect that takes months to appear. A 7-day window is meaningless for a latent manufacturing flaw. I sent a detailed escalation email that same day, explaining the defect, why the 7-day policy doesn't apply, and requesting replacement or refund. Amanda responded: "Email has been received. I will send this to the appropriate parties." That was it. No substantive response. No follow-up. Nothing. This is not how a retailer should stand behind the products it sells. The rug has a known manufacturing defect. The policy they're hiding behind is being misapplied. And the communication has been dismissive at every turn. If you're considering buying a high-end rug from this store, be aware that if something goes wrong months later, you may be on your own.

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Urban Natural Home
Urban Natural Home
Urban Natural Home

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Urban Outfitters - womenscloth - Updated October 2026

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