Where do I even begin with BB Couture? This place is a disaster from start to finish. I was lured…read morein by their pretty dresses, but what I got was a nightmare. Blair, the owner, is not just unhelpful; she's downright rude and dismissive. It's clear that she has no respect or care for her customers. My order was delayed for weeks, and never received the dress. Then Blair the owner ghosted Ruined my daughters sweet 16 I've never encountered such blatant disregard for customers. If you're thinking about shopping here, do yourself a favor and run the other way. BB Couture is a prime example of how not to run a business, and I can't believe they're still in operation. Save your money and sanity for a boutique that actually values its customers!

I have been attempting to contact this location for over two weeks, leaving multiple messages…read morewithout receiving a response since I was in the area and their website indicated that they were open. I visited in person however, upon arrival, I noticed that the elevator service only the first floor and no one responding to the bell in the lobby, however shortly after leaving I receive the text message that an appointment is required, which was an unexpected given the fact that I have been calling and leaving multiple messages along with my callback number and purpose of my visit. I am disappointed with the experience and would have appreciated the opportunity to view the collection as a result I will be exploring the other options. Best of luck BB Couture, I hope future clients have a better experience

After a long search for the perfect prom dress for my daughter we visited Shelly Glam…read more I was highly impressed with her knowledge, charisma and selection of dresses. Shelly and her team are the best in this business. My daughter was able to wear her dream dress to prom. I cannot thank this establishment enough for all their dedication to make my daughters prom dress and night unforgettable. Thank you.

Buyer Beware! Believe the bad reviews here and know that there are more. I heard terrible stories,…read morebut thought Shelly wouldn't run a business so dishonestly. We purchased a prom dress in March and was told it would be ordered new and in by May 7th. It was not and when I asked for tracking information she said she didn't have it. When the dress finally "arrived" in mid-May, it was stained, had no tags and had pulls in the fabric. I asked if it was the sample. Shelly said no, but could not show us the sample bc 'they got rid of it.' With less than a month to go, we moved forward with alterations and a promise that it would cleaned and fitted. Ultimately, I picked up the dress less than a week before prom. It was still stained. Never sent to the dry cleaner, even after Shelly told me that she sent it to NYC for a special cleaning and I should be thankful. The alterations she did make were sloppy and the dress was poorly fitted. We took it to another tailor who could only make slight alterations to her sloppy work. He showed us how she only took-in one side of the dress!! Unfortunately that meant that the dress would be off-centered. I reached out to Shelly to express our disappointment and she didn't respond. Save yourself the potential for such aggravation!!!

This thrift store is such a wonderful find. I have purchased items here twice and the owner is…read morealways so welcoming and helpful. I was able to try on anything I wanted and was given great feedback and advice. I'm going on vacation and this is the first stop I made looking for some casual and dressy outfits. The prices are reasonable and there is great selection. Highly recommend.

Googled thrift stores this one was in walking distance from where I was staying. It's definitely a…read morecute little corner store.. clean small/compact. Owner was friendly. Items were reasonably priced. A lot of them items were reminded me of pieces older ladies might wear, didn't see too many things I felt were trendy. Owner did advise they get new items in often, definitely gotta pop back when I'm in town again & give it another try.

I LOVE this place. The associates are always helpful! They will call to remind you about the haute…read morecash and will put your number on a list. They will also call you when your online order has arrived. I have been shopping here for years and I do not intend on going anywhere else. I'll be back!

Have been shopping here at this location for about a year. I love it, everyone is usually friendly…read moreand welcoming. But on my last visit recently I was not welcomed or given any kind of friendly greeting. The person who was workings name was Lu. She had a bad attitude but as I was leaving she was laughing and joking with the UPS person who frequently gives them their packages.

Came in to pick up an online order. Checked in before l walked through the doors. Extremely slow at…read morethe register, the store wasn't busy at this time. Two cashiers, three customers ahead of me. How about have the third associate jump on register three?! I'm sure she can move around. She wasn't in the front of the store when l walked in. I have no problem waiting, this was just unnecessary. Could only imagine how slow it is when it's actually busy. I'll stick to shopping online.

I came here on my day off, I needed some more summery clothes. The place is big has 2 floors and a…read morewide selection of clothing from sleep wear to evening dresses. It is organized very well and there is a huge sale room with large discounts . In addition to clothing they also have makeup, jewelry, and household accessories . I ended up trying on a few dresses and shirts the associate helping me named Jessica was super helpful and attentive . Although the store does not have shoes she helped me order some online . I ended up buying a dress and a shirt both are good quality and the material is cotton which I love. The price really reflected how well made the items are and how good they look! I really believe you get what you pay for here they are always changing up their displays and have so much to offer ! Really great place to go shopping , I highly recommend!

I don't recommend this store. It has a bunch of different types of women's clothing however they…read moredon't allow you use their restrooms? After spending lots of time on trying clothes for the Eid of myself, my mom and my daughter, we have asked to go to the nearest restaurant while raining for using the restroom. Really? If they don't care their customers, why we would go there to shop? We will never go there again.

From the owner: modest first and best turkish fashion cloting brandread more

What a weird experience. I called ahead to see if they carried size 1x in the store and they said…read moreyes. When I showed up, though, I could not have felt less welcome. From what I could see on the first floor, there were four sales associates with no other customers. I was never offered a showing of anything on other floors (they have several, i believe?) One person appeared to be assigned to help me, but she kept saying "no, we don't have anything like that" when I was asking for basic work wear. If you're in the market for a pink ballgown or a logo t shirt, this may be the place for you. But you have to enjoy feeling like you're bothering the sales staff by merely being there. Too bad - honestly I was ready to drop some dough, but they weren't interested. I should go back and do the Pretty Woman "big mistake. Huge" thing, but it's not worth my time.

First off, this store isn't there anymore. There's a website , google hours etc. I was in town…read morevisiting NYC and I walked over from my hotel and it was nothing but a deserted, empty building. I checked and double checked that I had the right address and was at the correct place and I was.. nothing there! Extremely disappointed as clearly no information has been updated. I was so excited to check this place out and it was a complete waste of my time. Update your page!!!!!!!!!!

Went in to see if they had a jacket I was looking for online. I ended up needing to order it online…read morebut was able to do so in the store. The employee Emmie was so helpful and sweet. She helped me pick out some other clothing some of which I was able to order in my size to have it shipped home. With the sale I was able to get a great deal. I had never shopped there before but had a first great experience.

Most cloths wrinkle, to the point that you don't want to wear them…read more Sales people that I encountered have been wonderful., Very helpful.