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    Neiman Marcus

    3.1 (94 reviews)
    Ultra High-EndDepartment Stores
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    Reviews With Photos

    Chanel J12
    Aurora C.

    I wanted to purchase the Chanel J12 and was helped by a very helpful SA in the fine jewelry department at this Neiman location. I had trouble knowing which size I wanted (33 mm or 38 mm) and although they only had one of the white ceramic diamond 38 mm in stock, she helped me get a better idea of sizing using a Chopard piece. I ended up getting the 38 mm, and her help made for a very quick and effective trip, which I always appreciate. I will return to her for my fine jewelry again.

    Chicken Bistro Sandwich is definitely recommended :)
    Diane C.

    Last time, I've been to the Neiman Marcus café was in my pre-yelp days. Totally enjoyed my lunch today. I dined alone and was never ignored. I was escorted to my table. The server Juan pulled out my chair. Juan provided excellent service throughout the meal. For starters, the complementary fresh monkey bread with luscious strawberry butter and consommé was served. Next, I had a delicious peach lemonade ($5.00) which was super refreshing on today's warm day. Ordered the Neiman Marcus Special Chicken bistro sandwich ($17.00). The delicious sandwich consisted of grilled chicken, garlic alioli, yellow peppers and greens on super fresh focaccia bread. All the flavors complemented each other beautifully. Definitely recommend the sandwich. The café has other entrées consisting of meat and seafood. Other items include wine, cappuccino and desserts. The food and service was wonderful in my pre-yelp days and continues to be excellent.

    Esme H.

    Not bad I had Giovanni in shoes talk me into a pair of $2499.00 pair of Louboutin shoes. I originally went in for a new pair of beige pumps. Got great service from him. My husband insisted i wait until Valentines Day To make sure i loved these particular crystal pumps. We got his info. I will have to wait, but I'm thinking they are a little busy and i won't wear them as much as my $695 beige. Very nice selection I was shocked there wasn't a Louboutin store If I'm still thinking of them in 3 weeks I'll get them for sure.

    Dina J.

    Definitely the definition of luxury in terms of presentation, price point and the brands they carry. Numerous occasions where I haven't been able to find a sales associate on the floor to assist me ... and there have even been times when I have visibly noticed associates get upset because I decided not to make a purchase (shoe department!) As per the cafe ... food is tasty, servers are kind ... just takes a very long time for your food to arrive.

    Turkey and Bacon with chips

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    1 month ago

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    1 year ago

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    5 months ago

    Great place for shopping, dining upstairs, and a great store manager named Bunny Johnson

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    Page 1 of 3

    Ask the Community - Neiman Marcus

    Review Highlights - Neiman Marcus

    Whenever I want perfume, make up or handbags I've always been assisted with compassion and attention to detail.

    Mentioned in 2 reviews

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    Macy's

    Macy's

    2.7(44 reviews)
    0.2 mi
    $$

    Never received my clinique order and was told that I told UPS to tell post office to hold the…read moreproduct when I didn't even know how the shipped the product. Manager called back to resolve the situation.

    I got accused of stealing a pillow that I purchased. I went to check the pillows because sometimes…read morethe pillows are clearly dirty, used, or under filled. I had the one guy working there follow me around. He didn't bother asking me if I needed help. Just hovered around the area. Didn't realise he was following me. I came to do an exchange. He, Issac, couldn't scan my receipt. So instead of figuring things out, he accuses me of not even buying that pillow because he cannot scan the receipt. He argues with me. And he wouldn't give me my phone back. He made me beg him to give me back my phone. I had to beg him and say please just to give me my phone back. He then goes and calls the manager. I show them my receipt on my phone. Issac is still hogging my phone. Manager has to say, "Issac give her back her phone." He kept holding on to it. He finally gives it back. Manager is smoothing over the situation, explaining that if I have to exchange the pillow maybe this pillow isn't for me. Down pillows have a smell. Instead of using my time and picking the same pillow, pick a different pillow. Manager goes, "Issac process her return." Mind you, this man doesn't argue with his manager. He treated me with such disregard and disrespect. Thank god for the manager. Thank god for the ladies working downstairs at Coach for making me feel heard and listened to. The guy working at home department did not apologize to me for his mistake.

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    Macy's
    Macy's
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    Nordstrom The Mall at Short Hills

    Nordstrom The Mall at Short Hills

    3.2(82 reviews)
    0.1 mi
    $$$

    Visited Nordstrom at The Short Hills Mall over Christmas week…read more Despite it being a busy week, the store was well stocked, clean, and neat. We had a very positive service experience in the shoe department. The sales associate was helpful and patient, grabbing us a few similar boot options to try, beyond what we asked for. She didn't mind that we put the boots we loved on hold and came back to purchase them before leaving the mall. We made sure that she got credit for the sale. We had a great experience in the mens' denim department as well - the employees were really helpful in explaining the styles and sizing of the various brands. We also purchased a bag in the contemporary section - the sales associate there was actually pushy and salesy, not someone I'd normally want to work with or support, but we needed the gift so made the interaction short and moved on. Overall we enjoyed our shopping experience at Nordstrom, and we'll definitely return when we're in the area. If you don't live near a Nordstrom, they offer free shipping and free returns. And their customer service across stores is almost always top notch.

    The mall that caters to a certain clientele. Not a huge fan, but it does have certain stores that…read moreare worthwhile to stop in and see. If you're going to the Rolex store, save yourself a trip. They are very biased on who they sell to. FYI: They offer valet parking (like many other malls these days), and they have electric charging spots.

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    Nordstrom The Mall at Short Hills
    Nordstrom The Mall at Short Hills
    Nordstrom The Mall at Short Hills

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    Spanx - My size  Med Air Essentials brushed full zip jacket.  On hangar straight leg pants that go with the outfit.

    Spanx

    4.0(6 reviews)
    0.2 mi

    I wasn't sure this would live up to the hype, especially since it was final sale and there's no…read morecustomer service phone number. The bottoms fit, the top was tight, and even on sale it's outside my usual budget. Still, the fabric is soft, comfy, and genuinely worth the hype. After many emails trying to exchange sizes, I finally received a personal response and a call asking how they could fix it. Within 2-3 weeks, I received a replacement top that fits perfectly. Customer service isn't easy to reach, but they did follow through. Note on sizing: S/P Small/Regular, not petite (French Canadian). Overall, not cheap--but on sale and with persistence, it worked out.

    Last year around February, I ordered two of Spanx top selling jumpsuits. I took a pause at the…read moreprice and then I thought of it being a female lead company -about the quality of the material I hear folks rave about - about how the reviews mention about that you'll have these items forever and it'll be worth it. (So true by the way) So You go ahead and you make the purchase. The service was impeccable and then a year later the zipper breaks on your jumper and within 48 hours of contacting customer service via email - spanx sends you a replacement at no cost!! I reached out to them about replacing the zipper and instead this is the result. quality supreme level of customer service you were rewarded with - so Definitely Shop at Spanx. Highly recommend. It's worth the price.

    Photos
    Spanx - This is the straight leg  Air Essentials brush full zip jacket and pull on pants. Size S pants Medium in jacket.

    This is the straight leg Air Essentials brush full zip jacket and pull on pants. Size S pants Medium in jacket.

    Spanx
    Spanx - My original purchase!!!

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    My original purchase!!!

    Neiman Marcus - deptstores - Updated May 2026

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