Service her is great! Diana is super sweet and very helpful and the food was excellent!!

This was my second time visiting this location. My first experience was very pleasant, but unfortunately, my second visit was not the same. I was met with an attitude from the employee at the cash register when I made a simple request. I only wanted to switch the bread on my sandwich from the regular sourdough to the Parmesan sourdough that was being offered. The first time I made this request, there was no issue at all, so I assumed it would be a simple adjustment. However, this time I was told that it could not be done and that it would be up to the cooks. The employee did not make an effort to ask the cooks if they were able to accommodate the request and instead gave me my sandwich on the regular sourdough. I did not complain at the time because I had to return to work, but I did want to speak with a manager and unfortunately did not have the time to do so. Moving forward, I would appreciate it if customer requests were handled with more effort and communication. Even if a request cannot be fulfilled, employees should still take the proper steps to ask the appropriate team members rather than dismissing the request. A simple bread substitution should not have turned into such a difficult experience. I hope this feedback helps improve customer service at this location. read more

Habit burger is one of my family's burger place to eat. The burgers are always cooked fresh with that char grill Smokey flavor. The staff at this Dublin restaurant is always friendly and helpful. We like coming to this location. read more

See all

Food good... service fast ... the manager Rafael very accommodating ... Ambiance .... cozy and good vibes! If craving for burgers... try it out! read more

See all

I recently ordered a BBQ salad shortly before closing. Unfortunately, I was very disappointed with the condition of the salad I received. The lettuce appeared old and wilted, and there was also a large piece of the hard lettuce stem in the salad. Because of its condition and appearance, I did not feel comfortable eating it. I understand that my order was placed close to closing time, and I appreciate the employees preparing it. However, I still expect the same level of food quality and care regardless of the time the order is placed. If an item cannot be prepared properly that close to closing, I would rather be informed that it is unavailable than receive food that does not meet normal quality standards. I would also like to respectfully mention another concern regarding the restrooms. On several occasions, I have been told that the restroom could not be used because it had already been cleaned, even though the restaurant was still open for another 20 minutes or so. I understand the need for employees to complete their cleaning duties, but I believe customers should still have access to the restroom during regular business hours. I am sharing this feedback because I hope these issues can be addressed. Unfortunately, I was unable to eat the salad I received, so I would appreciate a full refund for my order. Thank you for taking the time to review my concerns. read more

Habit Burger & Grill - Burgers Near Me - Dublin, California

See all

Family meal is the best deal! I ordered thru DoorDash ahead of time, when I arrived still had to wait about 15 mins. Service could be more accurate in timing. Ambiance was casual, clean but could be cleaner. read more

See all

The food was fresh and delicious, the staff was friendly and welcoming, and the service was quick. The restaurant was also clean and comfortable. I had an amazing experience and will definitely come back! Manager is soo good and kind read more

Tried something different this time instead of a burger. In their app, they had a special for their salads so got one of those this time for lunch. It was the Cobb chicken salad. Came with ranch dressing avocados bacon etc. Good sized. I liked it but I'm still a burger fan. Was easy to order on the app ahead of time and it was ready for pickup when I got there. Much easier & faster than ordering at the counter. read more

Bottom bun was hard and stale. Burger was dry and old. So disappointed. Used to be so good. Never again!

Quality of orders has been consistently dropping. Ditch the new cardboard containers for ranch dressing, second time it opened and got all over my food and napkins. Last time there was BBQ sauce on my burger when I repeatedly said NO BBQ sauce. Not sure I'll be back. read more

I came here on 2/5/26 at 3:30pm and I just have to give props to the guy who took my order. He has a mustache and glasses. He was so kind and helped me since it was my first time. This establishment is so incredibly clean. I felt like I could have eaten on the floors and been fine. I did use the bathroom while I was here and it was spotless. The condiment area.. spotless. I'm highly impressed by the level of detail here. Will absolutely be back! read more

My husband had the double char and I had the veggie burger. He said his was "OK", although he said that without enthusiasm. And he was the one who wanted to go there. He had been NPO all night for a study at Kaiser and he was hungry and he still had no enthusiasm for what he got. The dog liked it but we don't like to give her all that greasy salty stuff. We have visited the one in Walnut Creek a couple of times over the years, but burgers aren't my thing and I always look for something like a veggie alternative. I'm not meatless I just don't like burgers that much. What I can speak to was the veggie burger which was absolutely awful. Was it deep fried? It looked like it. It had a real crust around it. And it was heavy, leaden, way too rich. And they'd asked if I wanted raw or caramelized onions and I said "Caramelized!", but there weren't any that were obvious. I was expecting some strands of caramelized onion. When I looked closer they were chopped up into teeny little pieces that were stuck on the inside of the bun. And the whole bun was so soggy. It was just awful. No greenery either to speak of, a couple of teeny shreds of lettuce. And what was it...$9? About half of it ended up coming home and going in the compost bin. What a waste! Also the soda choices were pretty thin. The only non-sugared one was diet Pepsi. I do want to say that the staff were really nice. They warrant a star. Otherwise this would be a one-star review. Everyone was friendly. But we'll take a pass on Habit from now on.. read more

Friendly service for my app take out order. Definitely download their app to order because you might get a coupon! I check it once in awhile to see if they have new offers. Yesterday there was a coupon for free chicken sandwich w any purchase of $2 or more. What a deal! I ordered their sweet potato fries which was excellent. The chicken sandwich was pretty good. Size is a bit more compared to to nearby cafes but it tasted pretty good. I want to emphasize that the staff who gave me the order was super friendly and asked if I needed anything else like ketchup. read more

See all

me & my husband have been frequent habit goers for some time now & we love the santa barbara cobb! recently, habit has new wraps & we decided to try it. we absolutely love them & really hope that habit decides to keep it on the menu permanently! the wrap meal is such a good deal for the quality & quantity! make it permanent! read more

Came in around 3pm on May 16th. I ordered the $10 special: 1/2 Santa Barbara, 5 pieces crispy chicken, fries and a regular drink. The dining room wasn't too busy. I saw only two employees: one taking orders and another cooking. The woman who took my order was friendly and helpful. It took an unusually long time for my order to be ready. This special equaled a lot of food. Too much imo. Unfortunately, none of the items were hot. Only barely warm. It probably would have been good had it been hot. I don't understand how something that I assume was freshly made, wasn't hot. Not even one of the items. It was disappointing. I felt I had wasted money and wished I had chosen someplace else to eat. I haven't eaten here in quite a few months. Don't know if this is the way it is now, or not their usual experience. read more

My son loves Habit! He ordered the double Charburger meal with a side of nuggets. The service was friendly and quick. There were many other family enjoying their meal so it was a little busy on a rainy Saturday afternoon. Overall, great experience. read more

Habit Burger & Grill - Double char burger - Burgers Near Me - Dublin, California

See all

I am not a fan of burger in the first place especially one that has many ingredients between the two buns as it usually makes the burger heavy and soggy and this is exactly how I feel about the burger I got from Habit. I must say that their fries were good, fresh and crispy. read more

I don't normally leave reviews for a fast food restaurant because there isn't much to be surprised with, you get what you pay for. But this Habit probably has the nicest staff out of all of the habit burger places i've been to. The wait for food was incredibly low and I had my meal ready right away without giving up on the quality you'd expect. I think the managers should be pleased to know they have an exceptional staff running things. read more

Well, looks like the Habit Patty Melt is making a comeback after discontinued a couple years ago. I figured I'd give it another try as Habit is one of my most fave fast food burger places. Too bad I don't have one where I live in Red Bluff CA. Whoa, I was surprised at the price of this "new" Patty Melt, almost $10 bucks for just the sandwich! That's a lot for a fast food burger thing. OK, I order just the sandwich and water to keep the price reasonable .. well, sort of. THe Patty Melt comes out and I unwrap it. My first impression is, wow, is that all it is? It's just a little flat and not that big. There are two patties in there, but I way much rather have a Double Charburger here for less money than this poor execution of a patty melt. I posted a comparison pic of what a good fast food patty melt ought to look like. I guess ,I'll be passing on this Habit Burger Patty Melt, and I suggets you do to. They need to just stick to what they know how to do best, Charburgers! Now, those a real 5 star fast food burgers, though the prices don't seem fast food anymore. read more

See all

I came to order a chicken sandwich for my son and it wasn't on the "order yourself" screen so i asked the lady at the counter and she was happy to help me. She figured everything out for me and we enjoyed our meal. This was on a Tuesday. Fast forward to Saturday when I realized i left my backpack on the seat. It had my LIFE inside. Credit cards, ID and all... i couldn't get ahold of them via phone but I stopped in and they had it locked up and safe!!! I was so appreciative to them for taking care of it for me!! So, i ordered a burger and fries so i could leave a tip! Had the bacon char burger...and yum!!! A must try. BONUS POINTS for having a chili pepper bar to add to your meal! read more

Worst experience today! No one is willing to assist, I used the kiosk My burger sat... I questioned it & was told your order isn't ready yet. As I sat & watched the worker unwrapped the burger that had been sitting & put it in my tray! I called her out & got some attitude but insisted on a freshly cooked burger.... I won't go back to this location! The entire staff was rude, laughing & speaking to each other in their own language! So rude!!! read more

the best habit burger around all staff are super friendly and the food is always perfect

Unfortunately Service was horrible, and my meal was incorrect. Usually Habit isn't bad and maybe it's just this location. I don't think I'll be back at this specific location but the Santa Fe burger is amazing. read more

16 bucks for a sandwich and and small Fries in a horrible service... disaster, you can say inflation is to blame, nope profit taking and money grab. It's a fast food chain read more

Great, clean food with good service at a reasonable price always! Our go to menu items are Veggie Burger and Charburger. We especially like the sweet potato fries. The portions are just the right size and I have never been disappointed with any meal at the Habit. read more

See all

Check your orders before leaving. Every time without fail has there been something missing, despite having the receipt literally stapled to the bag. The staff always wants to fight when you're just asking for the missing items, as if it's coming out of their own wallet. Please just put out complete orders or be kind and apologetic if something truly is missing. I don't mind them verifying the receipt, but it's unprofessional to challenge the customer, then huff and puff when they're wrong. I check every time I pickup now and know I'm going to have to deal with their attitude. And they wonder why no one tips on pickup orders, they can't even get that right. read more

I'm in the HABIT of coming here for an affordable but quality burger. Terrible puns aside, this place does a great job with their food, service, and COVID-safety precautions. My friend placed an order ahead of time on their app, which we had no problems using. The food was prepared very quickly and everything in the bag was correct! My one point of improvement would be the ranch, it's noticeably watered down. Even so, the value you get for the price is pretty good. My favorite menu item is probably the Sweet Potato Fries. They are perfectly sized and prepared. I'll be back soon! read more

Habit Burger & Grill - Double Char Burger, Sweet Potato Fries - Burgers Near Me - Dublin, California

Me and my wife came here Isaiah was very kind and nice to me and my wife. Great customer service, will be back.

I came here for my free charburger a bday gift from Habit. I was still charged. Also, since I was here, I thought I would order a caramel shake. What bugged me was that they made the shake waaaay before they gave me my burger. By the time I got my order, my shake had already melted. SERIOUSLY????? I won't be coming back here anytime soon. I'll be going to Nations Burger. They make their shake AFTER my burger is cooked. Service: C Quality: C Price: C read more

Habit Burger & Grill - Hot stuff - Burgers Near Me - Dublin, California

Just adding another 5 star review. We love the Habit burgers and the variety of salads. So much more on the menu than the other burger chain. read more

When in the area kids will have this location as one of the options to go. Aside from they love the burgers, fries and onion rings, cone and shake, we totally appreciate the staff. Always kind and welcoming. Parking can be tough though. It was only us and another person dining inside. read more

See all

Why haven't I reviewed this old favorite of mine? If you are one of the few who haven't eaten here, this is what I think are must-try's: - Fried green beans with ranch dipping sauce - Santa Barbara burger (it's a burger with avo on sourdough!) - ANY shake (my favorite is strawberry but all their specials are usually great!) Special Tips: - The kids meals are good deals bec you get a drink and apple sauce. - When dining in and you order an ice cream cone with your meal, they let you go right up to the counter when you're finished with your meal to get your ice cream so it doesn't melt. No need to stand in line again! - You can ask for your fries "well done" if you like them crispy! - If you have a group, you can save a lot of money by getting a "Family Bundle". (I have gotten the Charburger bundle that comes with a full-size salad, 4 burgers, and 4 fries! (If ordered separately, it'd cost $12 more, which can be money put towards shakes! Haha) For a somewhat fast food joint, Habit is very clean and there is ample seating indoors and outdoors. I also like their self-serve bar of spicy peppers. I wish I had photos of the food but we always devour everything before I remember to take any -- DOH! read more

Order the charburger ($4.25) inside but no dining in at the time (beg of this year). There was still a lot of people waiting for their food inside. They wipe down the area after each customer. The burger was good as usual read more

See all

This is our go to burger joint if we need a quick burger fix close to home. Top 3 chain burgers in my opinion are In N out, 5 Guys, and Habit. Habit is the best of all worlds, and we always leave feeling satisfied, but not gross. Medium price. Medium size. But still big on taste. Our favorites...the char burger. Very tasty and juicy, but not overwhelmingly drippy. Perfect amount of lettuce and tomato. Nice bun size. Just burger done right. Also love their sides. Fries are excellent. Slight crunch and pillowy soft goodness inside. Sweet potatoes are also really good. Onion rings are some of the best I've had, period. And even "healthy" stuff like the fried green beans are great. Please add fried pickles! That would be the last piece of the puzzle here. Kids love it too, especially those damn gummy burger candies they hand out. read more

See all

This isn't my first time coming to The Habit. For the many times I've eaten here, the burgers are always great! Cooked well. Service is good. Staff is friendly. We came today for a meaty treat because it's no longer Lent and we can chow down on burgers on a Friday!!! I like how they offer lettuce wrapped burgers which is what I got. It holds well enough at first but then I had to ask for a fork more than half way through. No worries. Burger is still delicious. If you're going to order a burger and a side of fries, you may as well get the kid favorite because it's cheaper. You get less fries but you get a small drink and a gummy burger candy too. read more

See all

Luz's customer service was above and beyond. Really sets this place apart compared to other Habits.

The other Dublin location sent me on a mission to look for my order. Ended up at the Martinelli location. Parakeet the manager had great customer service and took care of the other locations mess up. read more

Delicious Food - Clean And Cheerful Environment when my family and I visited. Wait time was minimal considering we ordered for 4 separate individuals. Everything was tasty . No complaints - would recommend based on our visit Thank You read more

Habit Burger & Grill - Santa Barbara Char Onion Rings & Fries - Burgers Near Me - Dublin, California

See all

Habit has previously been one of my favorite burger spots especially for their great ranch dressing. However, Habit has now started charging EXTRA for their ranch. $0.60 for a small size and $1.00 for the larger one. They don't even give you a larger one when you order onion ring, which I did. They will no longer be getting my business read more

I really like this Habit Burger location. They added new tablets for easy ordering and it looked like someone was always cleaning them. I ordered the chicken club and it came on a nice toasted bun and not soggy like some of the other locations I have been to. I really like the strawberry limeade and this location does not skimp on the tempura green beans. Definitely my favorite location! read more