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    $90 for a valve that probably cost them $7 to buy.

    I've used Gilmore for my HVAC needs and they've been more or less fine, no major issues with them. Moe Plumbing and Gilmore are apparently under one roof now so I thought to try Moe when I needed a new gas valve and replacement dryer vent hood. Alex was very polite and attentive, and we've had no issues with his workmanship. However, there were a number of problems I wasn't happy about. 1) The operator had quoted us one pricing structure over the phone but the pricing structure I received in person was different and more expensive. Red flag there. 2) I was charged $90 for a single gas valve. This didn't sound right and I brought it up with Alex. His response was, "It's brass!". After the work was done, I went back and did some research. It turns out comparable brass valves shouldn't cost more than $15 (about half that when purchased in quantity). They gouged me with at least a 500% markup over the going market rate. Once I discovered this, I called to complain about the practice and that it harms building any kind of trust with them. The secretary promised to pass my information to the owner, who would call me back. I never received any followup. 3) I wanted to investigate the cost of having automatic solenoids installed for my sprinkler system. I spent time with Alex going over the various things that needed to be automated so he could build an estimate on the project. He billed me for the time discussing a possible future project, which was disappointing. Worse, 20 days have gone by and I never received the promised estimate. I appreciate that the work I did receive was done well. I didn't appreciate the inconsistent pricing structure, the gouging on the gas valve, the failure to respond to my complaint, getting billed for time to discuss an estimate for future work, and then never actually receiving the promised estimate. I hope they enjoy the extra money they made gouging me, because next time I'm looking elsewhere for plumbing service providers I can trust. Now I have to wonder if I shouldn't drop their HVAC services as well.

    I already gave a zero star for this company but I want you to see why this is how this fellow left after putting in new faucets

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    Page 1 of 3

    Ask the Community - H L Moe

    Review Highlights - H L Moe

    These people are as professional as anyone and that is why all my plumbing needs are done by Moe Plumbing!

    Mentioned in 34 reviews

    Read more highlights

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    Right Price Rooter and Plumbing

    Right Price Rooter and Plumbing

    (348 reviews)

    Right Price Rooter & Plumbing recently came out to my house for the second time, and once again…read morethey did a fantastic job. The team was very communicative, arrived on time, and their pricing was extremely competitive. This visit included replacing two hot water heaters and the main water pressure valve for my home. Their main plumber on site, Gio, handled the work and was outstanding -- very friendly, knowledgeable, and professional. He thoroughly explained the entire process, made sure I understood what was being done, and made me feel confident that everything was completed correctly. He also left the work area spotless when the job was finished, which I really appreciated. I highly recommend Right Price Rooter & Plumbing. Don't hesitate to give them a call.

    Updating my original review years later because we ended up needing Mick again today for another…read moreplumbing issue at one of our family properties. We had a sewer backup issue affecting the back unit/ADU while also dealing with separate toilet issues in the front house. Mick responded quickly, diagnosed both problems efficiently, and got everything resolved the same day. The front house issue turned out to be worn toilet flappers from normal wear and tear. The back unit issue was a main line grease buildup/clog that required drain clearing and camera inspection work. Mick also took the time to explain the likely long-term slope/drainage concern with the ADU connection in a very straightforward and practical way. One thing I still appreciate after all these years is that Mick communicates like an operator, not a salesman. He explains what is urgent, what is manageable, and what may become a future capital repair issue without trying to create panic or pressure. Fast response, direct communication, practical diagnostics, and strong long-term knowledge of older LA plumbing systems and rental properties. Still highly recommend Mick and Right Price Rooter & Plumbing.

    New Generation Plumbing

    New Generation Plumbing

    (612 reviews)

    Highland Park

    Jake was able to show up same day, show me what was going on with a drain Cabrera…read moreCamera & offer solutions at fair price. What now could you ask for? Highly recommend, will use again.

    Good plumbers who show up are hard to find. I've tried dozens of plumbers and companies off yelp…read moreand recommendations. This group is unique where they're great communicators, effective problem solvers, task oriented, and genuinely nice people. I had them add clean out valves to a tankless and they were flawless throughout the process. Jake made sure all the right parts were used and lined up a great technician who did a great job on the install. They troubleshoot and are effective. The technician, Jimmy, stuck around and mentioned when he turned on the water he heard what he recognized as high water pressure in the pipes and to check the water pressure regulator on the unit. The condo shared this and we found out this is in fact an issue the HOA was having with the entire building. They have someone replacing it now but the fact that after the job was done Jimmy mentioned what he felt wasn't right, was awesome. You'd be surprised how many plumbers get in, do the thing, and bounce. Or try and upsell you on stuff, they seemed to be in it to make sure it's right. I truly appreciate that. Strangely enough, shortly after, I had another plumbing emergency and Jake was on it. They're scheduled to fix the issue first thing tomorrow and Jake gave me a great price. Can't ask for better. Will be calling them again.

    H L Moe - plumbing - Updated May 2026

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