Okay. So I decided on curbside service simply because the weather was not user-friendly at all. I've been shopping at this HEB for well over 10 years and have been quite happy. Toward the end of January is when I used the curbside service and was HUGELY disappointed!! In short, I ordered one item and the HEB grocer who filled my order replaced an item in my cart for an item that was twice as much (and without my permission)!! Yes, instead of paying $7 a pound for something, I was charged $15 a pound for a similar version!!! WHO DOES THAT??? Needless to say, totally dissatisfied with how the operation took place, I cancelled my order. 'Til this day (which is exactly 14 days later), HEB has not replaced the money they charged me!! Instead, I'm being told to call their "people" to find out what happened and then I was told to call MY BANK and tell them that HEB ACCOUNTANT said it was taken off and to see what my BANK could do about it. DO YOURSELF A FAVOR - don't utilize this service if you don't have to. I totally DO NOT RECOMMEND THIS HEB FOR THIS!! read more