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    H-E-B

    4.0 (144 reviews)
    Open 7:00 am - 10:00 pm
    Updated 1 week ago

    H-E-B Photos

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    Dear H-E-B Customer Relations, Adam was extremely unprofessional and is a horrible representation of H-E-B

    Dear H-E-B Customer Relations, I'm writing to express my deep disappointment regarding a recent experience I had at your Flores location downtown. I've been a loyal H-E-B customer for years and frequently purchase your organic dried mango slices. For over a year, I've noticed a consistent pricing discrepancy where the product rings up incorrectly--overcharging by approximately $2 to $2.25. I've brought this to the attention of staff many times, and every store I've visited (including my regular Alamo Heights location) has always with a smile corrected the price without issue, often even thanking me for pointing it out. However, on this recent visit, after finishing a long overnight shift at the hospital , I stopped by the Flores location to quickly grab a few items. I picked up three containers of the dried mango slices and headed to checkout. The cashier seemed uncertain how to handle the price correction, so she asked a manager, who also appeared confused. Eventually, a third person--who identified himself as Adam and claimed to be the highest authority on-site--was called over. When I explained the situation and asked for the same price correction that's always been honored in other locations, Adam flatly refused. Which was strange because that location has always honored my concern with no issue in the past. Despite showing him a previous receipt from other H-E-B proving the pricing issue, he told me he would only adjust the price on one container, not all three. I asked respectfully if there was anything else that could be done, and his response came across as dismissive and condescending. In this situation, the customer was correct. Adam was very unprofessional and was ridiculous. I felt humiliated. I work hard, and like many others, I rely on H-E-B not only for groceries but for fair treatment and good service. Adam's attitude felt unnecessarily combative and frankly, unprofessional. I'm not sure if he was on a power trip or simply having a bad day, but the way he handled the situation was unacceptable and not reflective of the H-E-B culture I've come to know and respect. My father retired from Central Market, and I've grown up with H-E-B as a staple in my life. I continue to shop daily at H-E-B locations across San Antonio, both near my Alamo Heights home and my downtown apartment. This experience, unfortunately, was unlike any I've ever had, and it made me feel like a burden rather than a valued customer. I'm not asking for anything beyond what's fair. I simply hope this issue is taken seriously so that no other customer is made to feel the way I did. Thank you for taking the time to read this, and I hope it leads to better training and accountability at that store.

    Streetside sign
    Derek W.

    It's funny how one day, I visited an H-E-B Plus purely by accident, and it felt like I was in a Fred Meyer up in Washington state. Yet on another day, I visited this H-E-B Market, and it felt like I was in a small, but cozy, Sprouts Farmers Market. That's not to say this was any worse than the H-E-B Plus. In fact, it might be better because it has a more neighborly feel than the larger H-E-B locations I've been to, including the Plus of course. I actually wanted to stop by earlier in my trip because it was closest to my hotel in downtown San Antonio, but one, the parking lot was full when I tried to go the first time, and two, driving around downtown San Antonio is *painfully* slow! Luckily, with this store having such a more relaxing atmosphere in spite of the lack of certain merchandise, I forgot about all the trouble I had driving here, which included a portion of Flores St being blocked off for some reason. This H-E-B is on the southeast corner of Flores and Cesar Chavez Blvd. There is a gas station here, so you can fill up on both groceries and gas here, which is convenient. In fact, this location is closest to the Corporate Office on Main Ave just on the other side of Commanders House Park. I suppose if you want to complain about your experience at this H-E-B Market, you could walk two blocks south to the corporate office, though I wouldn't recommend doing that if it's 100+ degrees outside lol. At a previous H-E-B, I got a coupon for $2.50 off Catalina Crunch cereal. I was hoping to use it at this location, but with how much smaller it was compared to their counterparts, I wasn't surprised that I couldn't find the cereal, even with help from an associate named Robert. The associates, unless they are new, shouldn't have any trouble helping you find what you need. I did, however, find a nice bag of H-E-B trail mix that I thought could have been useful for the trip back home, so I got a bag of that instead. When I went to check out at a self-checkout, my credit card declined! This was the day after the chip on my card got locked up, thus rendering it unusable for the remainder of my trip. Danny, the associate at the self-checkout, saw me expressing my exasperation and didn't hesitate to help. He couldn't get my card to work either, so I had to use a backup card. At first, it didn't work either, but the second time was a charm. I appreciated how he stepped in to help out before I even asked. Remember what I said about neighborly feel? Much appreciated! :) Overall, I would definitely recommend stopping by here for all your grocery needs as long as they have what you need; otherwise, you'd have to go to a different location. I also want to mention they have a nice little patio just outside the market so you can enjoy your just purchased food there. I think it's meant for customers getting a pizza at South Flo, but really, you shouldn't have a problem eating anything else there.

    First Digital Face Gas pump like this ive seen
    Guy H.

    I'm Flabbergasted! This review is only for the behavior of "employees" at this store. A corner market that appears may be a concept they are trying out. Essentially a mini grocery store with gas and a lot of prepared foods in the shadow of downtown. Gas Pumps outside. I was cruising through the area, needed gas and maybe a snack for the road, and pulled in. After filing my quite enormous tank and spending some $$$ with HEB already, I walked toward the entrance to the store. I noticed a security guard assertively walking toward me. If he hadn't been in uniform I would have been concerned. I was already wondering why the aggressive body language! He asks "Is that your maroon truck out there"? Now at this point Im thinking no its Red but, but maroon rhimes with moron which I think you are. He says "you cant leave your truck there. Not, Sir ,to enhance the flow of traffic we would kindly ask you... No he aggressively said You cannot leave your truck there. I will spare you the balance of the story which involves me talking about this being unusual that Two (yes there were two security guards with side arms and bullet proof vests standing at the entrance) of a corner store and telling me to move my Vehicle. Which by the way, I've never been Told or ask to do and its just weird. What makes it weirder is that the pumps weren't busy! Recently everyone in Dallas has been pumped about HEB locating to the area and they do have nice stores. Now that I think about it, when I visited the new Fisco Store recently there was an armed guard at the door who I jokingly ask if he was keeping the bad guys out. I'm all for security when necessary but, not overreach. Seems as a corporation they have an assertive approach which feels a lot like "the State" By the way, the HEB corporate offices are just behind this store in a very nice area. Bummer

    Jasmine L.

    This H-E-B is very big with ample parking and a gas in the middle of downtown. Lots of clearance items and items that are reasonably priced. The store is big, clean, and has a great selection of goods. The employees of the register were very nice, and offered to give us a reusable bag free of cost! Would definitely come back to this location for groceries and gas!

    So beautiful

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    Busy store but they had everything but the pie crusts we needed. Prices were reasonable and selection was good.

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    3 years ago

    Amazing grocery store! If you have a chance to go, buy spices. Great prices, and friendly people.

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    Page 1 of 4

    Ask the Community - H-E-B

    Does it have a pharmacy?

    No store does not have a pharmacy.

    Is the pizza happy hour Monday -Friday only?

    I am almost positive this is an every day happy hour.

    Don’t See Your Question? Ask Away!

    Review Highlights - H-E-B

    The beer and wine selections are always on point (like most HEBs) and its almost like a little Whole Foods...

    Mentioned in 4 reviews

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    Verify this business for free

    People searched for Grocery 3,173 times last month within 10 miles of this business.

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    Sweet Me Up

    Sweet Me Up

    5.0(13 reviews)
    8.3 miMedical Center

    Do you like boba tea and gelato- if so I know the best place, and if you don't I believe you are an…read morealien species who is visiting Earth and you prefer mealworms stew, with fried June bugs with some maggot gravy. For the rests of the us, the ones with fantastic tastebuds such as myself, you will really, really enjoy this little boba/ smoothie/ gelato/ coffee shop tremendously!!! It's immaculately clean, and the service was top notch as well. I ordered my usually at any boba shop, which was my ultimate old reliable taro root boba tea, I normally get this frozen but silly me I had forgotten to tell the young man behind the counter that preference, I did specify that I wanted a slight coconut taste and I thought that possibly that they could possibly throw a smidgen of coconut boba flavor in there somehow. He told me the best way to get the coconut flavor in that won't be too over powering is that I should consider putting coconut milk in it. I agreed and than I noticed the delicious looking gelato! I love gelato. So I figured perhaps I'd get a small smidgen to enjoy with my boba. So he tells me that their gelato is actually from Italy the ingredients came from there, and offered me a sample. I tasted the coconut and it was really good. It had a nice creaminess to it and wasn't sickenly (I know that's maybe not a real word) sweet just perfect flavor like I was on a tropical beach with a straw in a coconut that's been on ice for 24 hours so it's nice and cold. So refreshing. Than I seen the ube flavor and I was like - wow that's what I want, he's like oh you want to sample the Ube flavor, I was like no, I'm already convinced it will be delicious as well. So I ordered the medium gelato which came with two scoops, one of each and it was so good I had to actually pace my self from not wolfing it down. I still had not sampled my boba. It was still wrapped up. But than the guy comes from behind the counter and offered me a second, well he didn't offer it he just gave it to me, I was a bit surprised as I only ordered one drink, but he explained how he wasn't sure if I he remembered to put the coconut milk in the boba tea for me. I told him I haven't even had sampled it yet and really in my not even tell the difference. He told me no problem I already made it for you. So honest - how many servers would just hope I would not notice! More than likely quite a bit, and I also noticed that they draw little faces on their cups here, see in pic so cute, and there's board games, like Jenga, connect 4 and j few other board games for groups of people to play. So in review I had the most delicious boba tea with a medium gelato, my bill came to about $14. 00. + 5 for a tip. It was money well spent for a delicious meal and great service. Plenty of parking as it's in a shopping cluster of stores on the corner of Fredericksburg and Wurzbach. Enjoy!

    We love supporting local and family-owned businesses! The interior is clean and filled with fun and…read morebright colors. The owner Hugo was really patient with me and my friend as we asked questions about the menu and made us feel so welcome. Their menu is extensive and I'm excited to come back and try their shaved ice and other drinks. Our drinks and the complimentary scone the owner gave us were delicious. Will be back soon!

    Photos
    Sweet Me Up
    Sweet Me Up
    Sweet Me Up

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    Just Smash'em

    Just Smash'em

    4.8(46 reviews)
    11.1 mi
    $$
    Family-owned & operated
    Vegan friendly

    This review has been overdue. Last month, after an early valentine's lunch, my aunt and uncle went…read moreoff in search of aguas frescas and mangonadas nearby while my cousin and I hunted for a dessert spot that was a little different. that spontaneous search led us to Just Smash'em--and it turned out to be a sweet find. The concept is simple but appealing: fun, unique combinations of sweet treats that lean slightly toward the lighter side. Think açaí bowls, waffles, and snackable options that could easily double as breakfast or a light meal. I ordered the Berry Good Bowl with açaí, oat milk, strawberries, blueberries, banana, pineapple, granola, almonds, and Nutella. In hindsight I could've skipped the banana and granola, but it was still delicious. The fruit tasted fresh, the sweetness was balanced, and the açaí base held up surprisingly well on the drive home. My cousin went for the Belgian waffle with banana and Nutella--the waffle he has been searching for in the first place--and it did night disappoint. Service was warm and patient while we navigated the menu, and we even got to chat briefly with David, the young lady went. He shared that the business started as a food truck before growing into this standalone shop. The nice young ladies at the counter even offered us to take a flower from their vase of pink carnations for the Valentines. It's a cozy spot with a welcoming I've, even with yea small arts-and-crafts area for kids that makes it feel like a neighborhood hangout. A fun kitty dessert stop when you're craving something sweet but a bit different. We'll definitely be back to try more.

    Great kiddos, service with a smile! And Fabulous smoothies. They're worth every penny. And if you…read morewant to hang out games are placed on tables for you to sit & enjoy your smoothie, bowls or whatever you choose off of their menu.

    Photos
    Just Smash'em - Inside

    Inside

    Just Smash'em - Inside

    Inside

    Just Smash'em

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    Revolucion - Latte

    Revolucion

    4.2(508 reviews)
    6.3 miUptown Loop
    $$

    This is one of my FAVORITE spots in San Antonio. It's health plus flavor and I'm so happy to have a…read morespot I can go to and know I can eat clean but it will still taste delicious. The breakfast burrito is out of this world. They add a cashew cream that just ties everything together. The Oasis smoothing is amazing and perfect for lactose free people. Not too sweet but the perfect balance of strawberry and coconut. Grab one of the peanut butter protein bars to go! You will thank me later. The space is beautiful and perfect to come with friends, a pet, or even alone. Please note that this place is not friendly for people with nut allergies. I am so grateful I asked and they were honest. I brought my brother who has a severe allergy so we chose to go somewhere else.

    I have been a few times and I must say this is a pretty solid spot. They have a ton of healthy…read morechoices for food . It is a bit on the pricey side but given that I can spend 2-3+ hours here working in the evenings or weekends, I think is worth the price. They have chagaccino which I've found difficult to find elsewhere but it's a great alternative to lattes, although this one does have a shot of espresso in it. Today I had their Mayan Mocha with Almond milk and only half sweetened. It was pretty delicious but I do wish I left it sweetened haha I wanted to taste more of the mocha. I also have had their burritos. They are delicious and they have vegan cheese which is a plus for me. I've been wanting to try their tamales and thats probably on my next visit. Plenty of parking available. Lots of sitting inside and outside. The inside is spacious and breathable with a ton of comfy spots to sit. The tables have enough space to set up the laptop and notebooks along with food and drinks haha. I totally recommend this spot. The staff is always welcoming and friendly.

    Photos
    Revolucion - ACA Blue

    ACA Blue

    Revolucion - Pb Peanut Butter and Jelly Acai Bowl

    Pb Peanut Butter and Jelly Acai Bowl

    Revolucion - As you walk in.

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    As you walk in.

    Local Health Market

    Local Health Market

    4.5(48 reviews)
    12.1 mi
    $$

    I drive by this place all the time and finally made it inside! I track macro information for my…read morefitness/health goals but didn't have time to cook and wanted to find a quick dinner solution. I popped into this store and they had so many great options! Blair was working and answered all of my questions- she was great! All of the food is natural and they provide plenty of dairy-free/gluten-free options if you need that! I picked up the Turkey Meatloaf (although I really had a hard time deciding) between 4 of them. I heated this up in the microwave as soon as I got home and it was so delicious! Much better than the Turkey meatloaf from SnapKitchen which I had tried before. Everything in the container (Brussels sprouts, sweet potatoes, and meatloaf) were really bold in flavor and didn't make you feel like you were sacrificing flavor for it being healthy. For 308 calories in a dinner that is filling- you really can't go wrong! Since trying the first one, I also tried the Sirloin Beef and Broccoli (355 calories) which had a bit of heat (spiciness) to it but otherwise the flavor was just YUM. Another winning meal! I also grabbed the hummus and an olipop for snacking on later which were also great! Love this little shop and will definitely be back!

    I told my friend about this place but when we went I was very disappointed. The smoothie Prices…read morewere expensive and was planning to purchase meals but there was very few options available. They should add more variety into their menu for certain diets.

    Photos
    Local Health Market - Kids Berry Blast Smoothie

    Kids Berry Blast Smoothie

    Local Health Market - Smoothies with protein and organic veggies & fruits, almond or coconut milk

    Smoothies with protein and organic veggies & fruits, almond or coconut milk

    Local Health Market - Protein Parfait fortified with grass-fed whey protein by SFH, no-grain granola by Kitchun, and fresh, organic berries. This packs a PUNCH!

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    Protein Parfait fortified with grass-fed whey protein by SFH, no-grain granola by Kitchun, and fresh, organic berries. This packs a PUNCH!

    H-E-B - grocery - Updated September 2026

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