1. H-E-B Pharmacy

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Cedar Park, TX

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H-E-B Pharmacy

3.1 (15 reviews)
Open • 9:00 am - 9:00 pm

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7 years ago

Helpful 6
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Love this 7
Oh no 0

1 year ago

Helpful 0
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5 years ago

Helpful 8
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3 years ago

Helpful 0
Thanks 1
Love this 1
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4 years ago

Helpful 0
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2 years ago

Helpful 0
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5 years ago

The pharmacist at this particular HEB will not fill your prescription if she doesn't agree with it. P

Helpful 1
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Oh no 1

8 years ago

Helpful 1
Thanks 0
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Photo of Duane H.
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16 years ago

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7 years ago

Bummed I couldn't do zero stars. Too many stories to distill down into one description.

Helpful 1
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6 years ago

Helpful 0
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Photo of Glenn R.
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10 years ago

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8 years ago

Helpful 0
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7 years ago

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Photo of Jarred B.
297
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2

15 years ago

I love this store location. It has a food court which Round Rock HEB on 620 and O'Connor Dr took out of the store.

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Review Highlights - H-E-B Pharmacy

“They helped me transfer my medicine from another pharmacy very quickly And called me to help guide me through what to do so I could get one of my important medicine refilled in time.”

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PD Labs

PD Labs

4.9(9 reviews)
1.6 mi

OK, so you go to the ENT and are finally given an explanation of why you've been smelling mold for…read morethe past three years...yep, there's a fungus among us. Amazingly, while there are 3 bazillion different steroid nasal sprays, there is no patent medicine for this particular malady. Enter ye days of olde: Apothecary to the rescue. Okay, okay, well, nowadays they call this a 'compounding pharmacy'. But there's only one in town, and, happily, it's a division of People's Pharmacy. "Eye of newt, and toe of frog" it's not. Electronic transmission of the prescription from doctor to the pharmacy, and delivery to the People's location nearest you, that's how it works in the 21st century. Best of all, I thought I'd have to bird dog this process and it would take several days, but instead I was pleasantly surprised by the pharmacy CALLING ME to inform me my prescription was ready that same afternoon. When I asked if my prescription was actually at the pharmacy location, I was placed on hold momentarily and then told that it had already been delivered, a scant six hours from when I left my doctor's office. What incredible customer service! I sure hope I don't ever need another compounded prescription, but I am so glad this option exists locally!

So thankful for PD Labs! They are the only compounding pharmacy I know of in the Us that will fill…read moreone of my RX's! Their customer service is amazing too. Recently had an RX's tracking stall after a week. Called PD Labs to inquire because I was one day away from running out of a critical medication and they discovered my unit number had been missing from the address. They shipped a new RX overnight at their expense! The original RX eventually showed up that afternoon (the post person had guessed my unit number based on all of my other mail) and it was too late in the day to inform them (due to time difference). New RX arrived over the weekend. I called next business day to inform them of both orders arriving and asked how I could send the duplicate order back. They kindly told me to keep it for future use. Wow! Outstanding customer service which seems to be a lost art for many companies today. Thank you!!

H-E-B Pharmacy

H-E-B Pharmacy

1.9(15 reviews)
3.9 mi

FIND ANOTHER PHARMACY if you're looking to have an accurate, on-time prescription. I tend to order…read moremy prescriptions through the HEB Rx app. That process is ok, but it needs CONSIDERABLE work. The regular excuse I get is that the app isn't very good. Duh! Then don't put it out there! The biggest problem is that it will allow you to select a date by which you can pick up the prescriptions, but that is hardly ever correct. I have learned to request the latest time possible to pick up my prescriptions, but still there will be one missing or "ordered." My last time I was told the prescription was "on order" and would be ready the next day, but if I needed it they could still get it done the day I asked for it. That tells me that they have the drug, but they're making an excuse not to get it done on the day it was promised! Basically I'm being lied to. Something else the app does is automatically enroll you in an auto-refill program if you're not careful. It has done that to me more than once, and I just have to let the prescription sit there because I'm not ready for it. Then I get an email that the medication has put back into their supplies, which is fine with me because I never ordered it! When I am notified about prescriptions being ready, it comes piecemeal. Bad process. If one or two prescriptions are ready, that would imply to most people that ALL are ready -- which is never the case. Again, at least one or two are never ready when they say they will be. I gave my feedback to a general manager at that store, and they said they would have someone contact me. I'm not surprised no one ever did do that. If this wasn't the HEB I shopped at regularly for groceries I would never return here for my prescriptions. Then again I should consider going to a CVS that's right across the street from me. I am not surprised at the low average number of stars this place gets. The staff have always been nice enough. I do need to say that. But it's not enough to save this pharmacy from the mediocrity of its service.

Came here to order as well as picking up the medication they did the work fairly quickly! Good…read morestuff

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H-E-B Pharmacy
H-E-B Pharmacy
H-E-B Pharmacy - Says open 8-12, I'm here at 8:30 and it's closed

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Says open 8-12, I'm here at 8:30 and it's closed

Walgreens

Walgreens

2.8(45 reviews)
4.5 mi
•$$

Walgreens - Store 6517 is my go to Walgreens location. I've been doing business with them for…read moreyears and I am extremely satisfied with the customer service I receive. I also use the auto-refill via phone and I am pleased with that service as well. I just would like to shoutout a thank you. Thank you, Walgreens staff for all of the good service you provide us, your customers. I'd also like to add the overall appearance of the store is clean, fully stocked, and always filled with deals throughout the store.

Disappointing Customer Service and Consistently Long Wait Times…read more I'm not sure what is going on with this Walgreens Pharmacy, but the customer service has become absolutely unacceptable. Over the past 10 years, I've watched the quality of service at this location steadily decline, and unfortunately, it only seems to be getting worse. This pharmacy consistently appears understaffed, resulting in ridiculously long wait times. Waiting 30 minutes or more just to pick up a prescription is frustrating enough, but it's even more aggravating when you finally reach the counter only to discover that part of your prescription is ready. To make matters worse, a pharmacy technician who frequently works at the pickup window came across as rude, irritated, and unapproachable. Her demeanor gives the impression that customers are an inconvenience rather than individuals who deserve professional and courteous service. I'm not sure who manages this Walgreens Pharmacy or who is responsible for overseeing its operations, but the ongoing staffing problems, poor communication, and lack of customer service raise serious concerns about management and accountability. I strongly recommend avoiding this Walgreens Pharmacy unless it is your only option. Based on my repeated experiences, you should be prepared for excessive wait times, inconsistent prescription availability, and disappointing customer service. Walgreens is a major pharmacy chain, and customers should be able to expect a reasonable level of efficiency, professionalism, and respect. People depend on their medications, and picking up a prescription should not be such an unnecessarily frustrating experience. After 10 years of declining service, it's time for Walgreens management to take responsibility and make some meaningful changes. Customers deserve better!

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Walgreens
Walgreens
Walgreens

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H-E-B Pharmacy - pharmacy - Updated November 2026

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