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H-E-B Pharmacy

3.1 (15 reviews)
Closed 9:00 am - 9:00 pm

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6 months ago

Helpful 0
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5 years ago

Helpful 9
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7 years ago

Helpful 6
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2 years ago

Helpful 0
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2 years ago

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3 years ago

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4 years ago

The pharmacist at this particular HEB will not fill your prescription if she doesn't agree with it. P

Helpful 1
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8 years ago

Helpful 1
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16 years ago

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7 years ago

Bummed I couldn't do zero stars. Too many stories to distill down into one description.

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6 years ago

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9 years ago

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7 years ago

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7 years ago

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Photo of Jarred B.
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15 years ago

I love this store location. It has a food court which Round Rock HEB on 620 and O'Connor Dr took out of the store.

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Review Highlights - H-E-B Pharmacy

They helped me transfer my medicine from another pharmacy very quickly And called me to help guide me through what to do so I could get one of my important medicine refilled in time.

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H-E-B Pharmacy

H-E-B Pharmacy

(15 reviews)

FIND ANOTHER PHARMACY if you're looking to have an accurate, on-time prescription. I tend to order…read moremy prescriptions through the HEB Rx app. That process is ok, but it needs CONSIDERABLE work. The regular excuse I get is that the app isn't very good. Duh! Then don't put it out there! The biggest problem is that it will allow you to select a date by which you can pick up the prescriptions, but that is hardly ever correct. I have learned to request the latest time possible to pick up my prescriptions, but still there will be one missing or "ordered." My last time I was told the prescription was "on order" and would be ready the next day, but if I needed it they could still get it done the day I asked for it. That tells me that they have the drug, but they're making an excuse not to get it done on the day it was promised! Basically I'm being lied to. Something else the app does is automatically enroll you in an auto-refill program if you're not careful. It has done that to me more than once, and I just have to let the prescription sit there because I'm not ready for it. Then I get an email that the medication has put back into their supplies, which is fine with me because I never ordered it! When I am notified about prescriptions being ready, it comes piecemeal. Bad process. If one or two prescriptions are ready, that would imply to most people that ALL are ready -- which is never the case. Again, at least one or two are never ready when they say they will be. I gave my feedback to a general manager at that store, and they said they would have someone contact me. I'm not surprised no one ever did do that. If this wasn't the HEB I shopped at regularly for groceries I would never return here for my prescriptions. Then again I should consider going to a CVS that's right across the street from me. I am not surprised at the low average number of stars this place gets. The staff have always been nice enough. I do need to say that. But it's not enough to save this pharmacy from the mediocrity of its service.

Came here to order as well as picking up the medication they did the work fairly quickly! Good…read morestuff

H-E-B Pharmacy - pharmacy - Updated May 2026

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