Walgreens - Store 6517 is my go to Walgreens location. I've been doing business with them for years and I am extremely satisfied with the customer service I receive. I also use the auto-refill via phone and I am pleased with that service as well. I just would like to shoutout a thank you. Thank you, Walgreens staff for all of the good service you provide us, your customers. I'd also like to add the overall appearance of the store is clean, fully stocked, and always filled with deals throughout the store. read more

Disappointing Customer Service and Consistently Long Wait Times I'm not sure what is going on with this Walgreens Pharmacy, but the customer service has become absolutely unacceptable. Over the past 10 years, I've watched the quality of service at this location steadily decline, and unfortunately, it only seems to be getting worse. This pharmacy consistently appears understaffed, resulting in ridiculously long wait times. Waiting 30 minutes or more just to pick up a prescription is frustrating enough, but it's even more aggravating when you finally reach the counter only to discover that part of your prescription is ready. To make matters worse, a pharmacy technician who frequently works at the pickup window came across as rude, irritated, and unapproachable. Her demeanor gives the impression that customers are an inconvenience rather than individuals who deserve professional and courteous service. I'm not sure who manages this Walgreens Pharmacy or who is responsible for overseeing its operations, but the ongoing staffing problems, poor communication, and lack of customer service raise serious concerns about management and accountability. I strongly recommend avoiding this Walgreens Pharmacy unless it is your only option. Based on my repeated experiences, you should be prepared for excessive wait times, inconsistent prescription availability, and disappointing customer service. Walgreens is a major pharmacy chain, and customers should be able to expect a reasonable level of efficiency, professionalism, and respect. People depend on their medications, and picking up a prescription should not be such an unnecessarily frustrating experience. After 10 years of declining service, it's time for Walgreens management to take responsibility and make some meaningful changes. Customers deserve better! read more

Walgreens - Drugstores Near Me - Cedar Park, Texas

Came here to print out some photos! The staffs were nice and got my things ready in 5-10 mins after I submitted my order! Love it! read more

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The store was clean and laid out in a standard Walgreen's format. Sales were clearly marked. The parking lot had adequate spaces and was ready to maneuver thru. The employee I interacted with was very helpful and friendly. This isn't my regular store; I happened by when I needed to pick something up. That said, if I lived in this area, I would certainly choose it to be my new one. read more

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Very busy Walgreens, at least the time I was there. It is well stocked too. They were quick with my online/curbside pick up orders. They delivered their promise of 30 mins from when I place my order to when it's ready for pick up. Pick-up was a bit of a mess but they figured it out once I called the store after waiting at the curbside pickup parking spot for 5 mins. read more

What's the point of having your number to save when it's still expensive The service is not good I just rather go to CVS for my meds read more

Great Fed Ex services just try any Walgreens other Fed Ex stand alone businesses in Cedar Park don't know what they're doing just use Walgreens always friendly knowledgeable service ! read more

This is one of the slowest pharmacies in town. No cares in the world. Be prepared to sit and wait for a while if you're picking up a prescription. read more

I very much dislike Walgreens. 3 hours after my prescription called it still was not ready. Their excuse was I had 4 different insurances on file. Well then call the customer and resolve the issue. This is why I transferred my prescriptions to COSTCO. read more

For the first time in my life I wasn't scared for vaccines. The pharmacy team members and the pharmacist provided excellent customer service and made me feel comfortable. They all deserve a raise and were working really hard to help everyone there. Lori was at the front counter and was extremely kind and welcoming. They all seemed so busy but they took the time to answer people's questions with a positive attitude. I have never had such a good experience at a pharmacy and I will definitely come back. read more

Went to take a picture for passport Service was perfect I think his name was Elvis?! He did very quickly and did a perfect job Very friendly and so kind to my kid read more

If I could give a zero I would. Booked our vaccinations for this am. Showed up for our appt. and we're told they did not have the vaccines. Rescheduled us for 3 pm the same afternoon. Showed up again to be told they only had one vaccine and not the other 2 we showed up for. Wasted 3 hours of my time today. We sat for 30 minutes both times while they scrambled around. This store and its management are a total joke. Saw lots of frustrated people while we waited. Would not bother to give them the time of day. They sure do not respect your time or inconvenience. Wanted to add: Called H‑E‑B pharmacy. First thing they did was check their inventory before booking the appointment. What a concept! We walked in today without an appointment and professionally received our shots. H‑E‑B wins again! read more

I have been here twice to be vaccinated. Both times I have made an appointment and both times I arrived at least 15 mins early. Yet both times I had to wait 30 mins past my appointment time to even be seen. It's ridiculous. I don't make an appointment just to be seen 30-45 minutes past it. I will not be coming back. read more

I went to get a Covid-19 vaccine at this location, been waiting till my turn for almost 40 minutes till my turn. It's not like other locations that they have things set up ready to stick the needle, here you have to go the line waiting for a check in which taking forever, and the worst part for me there was one elder person a head of me that very slow and take longer. The pharmacy (I guess who is the one giving a shot) she's work multiple tasks after done one person she went inside and work then came out with the shot and papers. I felt not so hygienist because she walked with syringe around. But she's so nice and friendly she kept chatting with all the patients so it even slower. read more

I made an appointment for a Flu & TDAP shot. I arrived 15 minutes early, knowing that I might have to fill out paperwork. After filling out the exact paperwork, which had already been done online, I was asked to take a seat. 30 mins went by past my appointment time before I went up to the counter and asked if they still planned to give my shot. The pharmacist then stopped her administrative tasks to administer the shot and had no bedside manner--in fact, she acted like she didn't want to be there and helping people was the bane of her existence. This place is not very customer friendly and appointment times are meaningless to them. Something that should take 5 minutes took almost an hour. Horrible experience. read more

Zero stars for a horrendous pharmacy. Get a clue people! Doctor had to send in prescription twice, I had to go three times before I eventually got my prescription. read more

The pharmacy is the worst run I have ever seen. The pharmacy manager, Laura is rude and totally unprofessional. I had to go there 3 times After being told my prescriptions were ready. When I went the 4th time and wanted to complain she threw the drive thru phone down at me and walked away. Always long lines and terrible management. Run from this place!! read more

Great Walgreens and pharmacy. The drive through can get back up so be prepared to wait if you go at busy times. The staff is always very friendly! read more

Told prescription was being delivered and would be in the next day. Came back and told needed to come back tomorrow. Train your staff to give correct expectations and better service than "You can go to the Leander location". I don't live in Leander, I live around the corner and want to stay alive for another couple of years. read more

This is my local pharmacy and I've honestly never had a problem here. The prescriptions are always correct, and I appreciate that the pharmacy has long hours (8am - 10pm on weekdays). On top of that, the drive-thru pharmacy wait has been reasonable 9 times out of 10. It's painless and that's all I can really ask. read more

Been coming here for years, never had any problems. Clean and always neat. Clean bathrooms. Clean parking lot. Good pharmacy! read more

Walgreens - Redbox location! - Drugstores Near Me - Cedar Park, Texas

Had a great smooth experience getting a prescription filled. First time at this pharmacy as I've recently moved. Which I forgot to update my file at Walgreens with. When she asked the confirmation question and I said the (wrong for the file) answer she asked if I had moved and let me try again haha - Technician at the window then seamlessly changed the address while protecting my information until she was sure. Wait time was less than ten minutes from entering line to leaving with my new medicine. Pharmacist was able to give me the important info on my medicine and felt approachable and quick without being rushed. Appreciated the note to drink plenty of water with this script as I wouldn't have even thought of it. A+ all around pharmacy experience. Not sure about the unfortunate reviews below ‍ read more

Do not use this Walgreens! I've had nothing but problems for the last two years. They have given me wrong prescriptions twice, they are rude and unprofessional. I actually picked up someone else prescription but the bag had my name on it. I've only had problems with this store. I can't warn people enough! If my insurance took CVS I'd be going there, rest assured! read more

The auto messaging system is the worst. The prices are too high and the pharmacy lines are long.

Absolutely love our Walgreens. We love the convienence of dropping in by the boys school and easy prescription refills. **However I was very disappointed yesterday at check-out to have them ask if I wanted to donate to Irma?? I'm in Texas so I feel it should have said Harvey!! I'm all about donating but I want to take care of our Texans first please! Walgreens please correct this or give us an option on where to donate. Thank you!! read more

Walgreen's has always taken pretty good care of me, and every time I try a different pharmacy I end up really sorry. The pharmacist right now is Kim Pen, and she is really excellent, she actually come from around back to help me get some lice killing shampoo. The staff is always a pleasure to deal with, even when you have issues (for a little while I was getting shorted on my meds but didn't realize it.) while I am still not 100% happy with that situation they pretty much did what they could for me to resolve the issue, and since have not had further issues (it has been a little over a year) they have a decent selection of greeting cards (for when you mess up and forget to get one until 10 minutes before you need it) but honestly I really only use them for the pharmacy, and occasionally some cheap cheap stuff for holidays (they usually have some pretty good sales, and an unusual assortment of holiday "stuff" read more

I love this Walgreens! Many of the employees call me by name and are very nice. I've always had good service at the pharmacy also :)

Terrible customer service at pharmacy. Ridiculous wait times. To many other places to get meds from to settle for poor customer service. Switched providers. read more

Been shorted on my daughter's antibiotic twice now. Kinda scary since it comes pre-measured and all they have to do is add water and mix. Who knows how much she's been getting each dose!Staff so far has been no help and waiting for the pharmacist to call when she comes in at 3:00. So far they have offered to fax a refill request to her dr. and then I would need to pay for a new prescription. I am totally shocked that this could even happen, hope it is resolved but I won't be going back this pharmacy.Oh, and absolutely no apology or anything,they just keep saying it should last 10 days, don't know why it hasn't.All i can do is pay for another RX. I'm sorry but that is BULL****!! read more

This Walgreens is the worst. Every time I come here, the wait is longer than 2 hours. Myself and my husband have both had to fight with them to get name brand medications over genetic, even after my MD EXPLICITLY wrote it on the script and my insurance covers it. I refuse to come back here even though it is a good location. HEB's pharmacy has given my family much better service and this is now where we choose to go for our pharmacy needs. read more

Absolutely the best Walgreens store and pharmacy. I have been shopping here since 2010. They are the friendliest, most helpful, and cheerful people, and that's why I shop there instead of the one near my house. Susan at the front register is awesome - always helpful always smiling. I haven't met anyone there who didn't go out of their way to help. The manager on duty today to took time out to help me replace some items I left behind two weeks ago! He restored my faith in people - thanks! read more

As I sit in the line for the drive through for the past 30 minutes I remember why I moved out prescriptions to CVS several years back.. won't be back to this one! read more

Horrible horrible horrible dropped off my son's prescription at 1145 said it would be a hour ok cool come back at 300 to pick up got to window and waited 35 minutes to get my son's meds really really disappointed. I'm actually still waiting while writing review. read more

Worst place ever. Customer service well what customer service. They tell you 10 minutes and an hour later they still don't have perception ready. Then when they get it ready it take 15 minutes to check out. read more

The other day I went in and had a much better experience, I am still disappointed with the service I did get when I left the 1 star. Played phone tag with the manager but I felt as if the manager just didn't seem interested in solving the issue. read more

This pharmacy is the worst. After recurrent issues month after month with my prescriptions being delayed and mixups with them processing my insurance, I've transferred most of my prescriptions to Randall's Pharmacy across the street. It's not as convenient as I have to go into the store to pickup prescriptions but it's worth it to not have to deal with this location. However, yesterday I needed to refill a 90 day prescription and out of what I thought would be ease, I requested Walgreens contact my doctor for an authorization for the refill as that's what the doctors office prefers. About an hour after the request for the refill, I was notified that there was an issue with my insurance. I called the pharmacy and spoke to Melody who informed me that they'd put in an incorrect manufacturer number. She corrected it. Then told me that they didn't have it in stock but would have it tomorrow (today.) and that my cost would be ) $105. I said it was fine as I had one more vial of my medicine to last me one more day. Today at 5:00 pm, I get a call that they only have a 30 day supply and not the 90 day because it's backordered. I said "Fine" as I need my medication and am out. My husband went to pick it up and they inform him that it's $140 for a 30 day supply. Apparently because a coupon won't process?! I don't understand how a 30 day supply is somehow $35 more than a 90 day supply. Edwin offers to call other Walgreens to find one that has my medication in stock because it'll need to be a 90 day supply for the cost to be $105. But it'll take 20-30 min. He'll call me later. Later, Edwin calls me and let's me know that the Walgreens in Leander at Crystal Falls has it in stock but now there's a problem with my insurance because the Cypress Creek location has processed a claim for 30 days. He explains to me that it's going to take the Crystal Falls location an hour or two to try to sort it out and reverse the claim and they'll let me know if/when I can pick it up. So, it's Friday. After 5:00 pm. I have no medication. And I'm waiting. Hoping I don't have to wait all weekend because my insurance is closed for the weekend. I'm free to pay $140 for a 30 day supply though. Absolutely ridiculous. You can bet I'll be transferring this prescription as well. read more

Oh how much do I love the staff at this Walgreens!! Kind and friendly! I love how they make you feel like you are the only customer in the store! Always smiling, always SO helpful!!!! Love this store! read more

After moving here from another state, the staff here was so helpful, thoughtful and considerate! They always greet with a smile and are friendly courteous team! My only wish is that my family "back home" had a Walgreen's this amazing to shop. read more

After I moved, I spent 3 weeks going back and forth between my doctor's office, this Walgreens, and a CVS when I now live trying to get my prescriptions forwarded. After an endless chain of phone calls where everyone told me to call someone else, I finally expressed my frustration to a pharmacist named Payton. Though it was not the job of this Walgreens to contact anyone, Payton acknowledged that I needed to get my medication as soon as possible and personally called it in to my new pharmacy to ensure that they would have all the information they could possibly need. He went above and beyond what was required of him to guarantee that I had what I needed. The lines at this pharmacy can be long sometimes, but it's worth it when you're greeted with such kind employees as Payton. read more

I love this store!! I use it for all my needs, gifts, households.. Everything!! They are awesome! Esther in cosmetics is always so helpful in getting people checked out and letting us know deals in the store! Thanks Esther for the great service ..... I just want to update to my post to say I still love Walgreens! And I love Susan and Darlene! I'm there 3 times week m read more