This is the best car transaction experience I've ever had. We just purchased two cars tonight. One…read morefor my girlfriend and one for me. Henri Doku is amazing. He is respectful, knows the cars, and made the whole process feel like I was hoping for and I never thought I'd get that from a dealership but he handled everything perfectly. Joon in finance was great. He explained everything to us in a way that was helpful and took the time to make us comfortable. Will A. helped us get the tech all set up and running. Good guy! Really I have to say Berge (Bell Lexus) is fortunate to have this team. The managers I'm assuming must be treating the team well because everyone seems happy and just wants to take care of customers. Oh and to the dude that likes Protein House. See yuh there again soon. Thank you, Henri! Hope to send people your way!

Just bought my BMW X5M today and I had to share my experience…read more I dealt with Luis Mejia and he worked with me the past week on email. My appointment was today at 1pm and Luis was gracious, courteous, and made me feel as though I was a friend coming to visit. The experience took about two hours and then I was passed over to Joon Shin in finance. I usually dread dealing with the finance department as I have had negative experiences in the past. However, Joon was an absolute pleasure to work with and he made me feel very comfortable as though we knew each other already. I can't say enough about how professional and supportive these two gentlemen were, and kudos to Bell Lexus for onboarding great people like Luis and Joon. Thank you so much, I will be referring people to your dealership.

We came in on a Sunday after what I could only imagine was a long weekend for these salesmen…read more(Sunday after Thanksgiving) and had the pleasure of working with Ron. He was unbelievably amazing, and I could not recommend him more. From the moment we arrived, he pointed us in the exact direction of the car we came to see. He was never pushy or overwhelming. He gave us the information we needed, stepped back to let us look around on our own, and only stepped in when it truly felt helpful. He was incredibly knowledgeable about the car and all of its features, and he was so kind and patient throughout the entire experience. He made sure we felt comfortable and well taken care of the whole time. We then worked with Josiah for the financial portion, and he was just as incredible. He brought such kindness, understanding, and light to the process. He took what is usually the most stressful part of buying a car and made it calm and surprisingly enjoyable. His guidance, encouragement, and the conversation we had about life and entrepreneurship meant more than he probably realizes. He made a real impact on us, and we are very grateful for the care he showed. Both Ron and Josiah made our experience unforgettable. We could not be happier with the way we were treated and highly recommend working with them.

Tempe Honda was one of the most frustrating customer service experiences I've ever had. My brand…read morenew Honda lit up with every warning and check-engine message imaginable. I brought it in expecting answers and support. Instead, I got neither. They don't offer loaner cars, so I had to spend $350 on a rental for just three days. After all that, they told me it was just a "glitch in the system." No real explanation. No accountability. No compensation for my time or money wasted. To make it worse, they left my car with 7 miles in the tank because they "had to drive it to get a read." That should have been clearly explained upfront. It wasn't. When I asked for a ride home, they told me the shuttle was closed so once again, I had to spend more of my own money. The whole place feels cold and robotic. No empathy. No effort to make things right. When you buy a new car, you expect support -- not to be brushed off and left paying out of pocket for their mistakes. I would not recommend Tempe Honda to anyone who expects real customer service.

GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

I've purchased many vehicles over the years and normally don't leave reviews, but this experience…read moredeserves to be shared. I've been trying to purchase a Tacoma from Camelback Toyota because I've had good experiences with the dealership in the past, including buying my Tundra there. My family has also purchased several other vehicles over the years, including Lexus models from other dealerships, so I'm very familiar with the car-buying process. Unfortunately, this experience has been extremely disappointing due to the way Mike, one of the managers, handled the situation. Initially, Ryan had quoted me $4,500 for a lift and tire package. Later, when I spoke with Mike, he changed the price to $4,875. When I asked why the price was different, he said it was because this was a different truck. I explained that the truck shouldn't matter because I was simply purchasing the same lift and tire package. I also asked whether I could keep my original tires if I purchased the package. Mike told me no and said the original tires had to stay unless I paid an additional $600. This confused me because when I purchased a lift and tires through the same dealership in the past, I was allowed to keep my original tires at no extra charge. I mentioned that I had already called other shops and found the same setup for about $1,000 less, but we were still considering doing the work at the dealership to help protect the truck's warranty. When I bought my Tundra, I was told that installing a lift outside the dealership could potentially affect warranty coverage, so we were trying to stay loyal to Camelback Toyota despite the higher price. Things became worse after I told the salesperson that I wanted to speak directly with Ryan again to better understand why the pricing and terms had suddenly changed. Shortly after that, Mike sent me what I felt was a very rude and unprofessional text message. In the text, he accused me of not taking "small steps" while claiming he was "going miles" for me. He repeatedly brought up the MSRP price of the truck and implied that I couldn't afford it. To be clear, I understood we were negotiating. The truck was listed around $55,000, and I was trying to get closer to $49,000. Ryan had previously mentioned he could potentially do around $52,200, so we were still working through numbers. Negotiation is normal in car buying, but the way Mike handled it was disrespectful and unnecessary. My wife had already left a review a few weeks ago because she also felt Mike was rude during an earlier interaction. We were actually ready to walk away at that point, but we decided to give the dealership another chance because of our previous positive experiences there and because we wanted to continue doing business with them. Unfortunately, this second experience only made things worse. What's most frustrating is the inconsistency between managers. One manager tells us one thing, while another changes the pricing and conditions completely. On top of that, I've tried asking to speak with the general manager so I can show the text messages, discuss the pricing discrepancies, and explain our concerns directly, but no one has provided me with contact information or helped escalate the issue. At the end of the day, buying a truck is a major purchase for our family. We simply wanted transparency, professionalism, and fair treatment. Instead, we were met with aggressive behavior, conflicting information, and disrespectful comments. Camelback Toyota has a large inventory and plenty of opportunities to earn loyal customers, which is why it's disappointing to see behavior like this from management. I truly hope the general manager sees this review, addresses the situation, and takes steps to improve how customers are treated moving forward.

They were so amazing! We were in a tough spot and they still managed to help us get the right car…read morefor us. They were also very knowledgeable, helpful, flexible, and friendly! Would definitely come back and conduct business again.

My experience with Goldie's has been amazing since day one. Barry was really helpful and made…read moreeverything easy for me when purchasing my car. Now, after having my car for 2 years I have experienced some problems but Dave, the service manager is the best hands down! He always takes care of business and is on top of things no matter what! It's honestly such a pleasure being able to count on him and his service team. Everyone at Goldie's is such an amazing trustworthy team overall. Thank you Goldie's!

Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

My experience with Avondale Toyota and sales manager Ali Altaee was unacceptable. Ali led me to…read morebelieve I was going to be approved, repeatedly saying he would work with me and that everything looked like it would go through. Based on his assurances, I allowed my credit to be run. Ali then ran my credit through multiple banks, damaging my credit score in the process. Once it became clear that the deal wasn't happening, he completely disappeared. No follow-up. No explanation. No accountability. I was flat-out ghosted. Running someone's credit after giving them false confidence and then cutting off communication is irresponsible and unprofessional. If approval was unlikely, that should have been stated upfront instead of wasting my time and hurting my credit. Ali Altaee should be reprimanded for this behavior. This is not how a sales manager should treat customers, and it reflects poorly on Avondale Toyota as a whole. I strongly warn others to be extremely cautious before allowing their credit to be run here--especially if you're dealing with Ali

Had a great experience. Our experience with Will W. was very positive. He went the extra mile and…read moremade sure we were taken care of. He wanted us to have a positive experience and was laughing and joking with us the entire time which was a nice difference between high pressure sales many other dealers often do. Christian helped us understand the infotainment system and was very helpful and polite too. We really do look forward to doing future business with Will and hope the service we got doesn't change.

I went in to Bill Luke Chrysler Jeep. With a vision and the team there starting from Ron who saw…read moremy vision gave me what i was looking for, to Calvin with the deals and my buddy Christian who was there to assist me in any way , from showing me the basics and having me way more confident with the Gladiator I got. I highly recommend to head down to Bill l Luke Chrysler Jeep on Camelback road. They will get you right. I was in and out in no time . I appreciate the service they showered me with. And I cannot wait to go back. Respectfully, 10/10.

Each time I go to BMW on camelback Ricardo my service advisor takes great care of me . He makes…read moresure I know what's going on at all times. He even got me a loaner once in blue because he knows I have a blue suv , that was cool for him to think of that detail . Thank you

My honest review The…read morefolks at Chapman BMW on camelback are amazing. Who knew car buying would be fun and stress free. No really! Of all the other car buying trips my husband and I have ever made - they are no where near what we experienced at Chapman Camelback BMW. Stellar! A friend shared with me her amazing customer experience with Sal! He's nothing short of fantastic! The level of care, attention and humor. Sal is invaluable. And then there was Aaron K who also had a good sense of humor and patience to help me with my Sirius XM issues and of course our salesman Jonathan who was great and also had a good sense of humor. Do you see how humor is everything here! We could not be more pleased to be a part of the family at Chapman BMW Camelback. I will sing their praises from way up high...or as high as my 5'2 stature will get me! Melissa

I was searching over 6 months for the perfect car and when my Autotrader alert notified me about a…read morenew listing at Auto Junction for a Cadillac CT5-V Blackwing, I immediately went to go and drive it. I have to say that I was very impressed with the quality of the vehicles they had, and they treated me with the upmost professionalism. The whole experience was very transparent, and they gave me a very fair offer on my trade in. The best part was it wasn't a 3 or 4 hour process. I was in and out in less than 2 hours including my test drive. I definitely recommend visiting them if you're looking for a great car buying experience!

Very easy to work with. Honest, straightforward, love this dealer. I met all the staff and they…read morehave been like family since day one.

I purchased a Mercedes-Benz from Arizona best cars 2 weeks ago I dealt with Arthur a lot to get to…read morethe position where I was going to get a great deal then I work with Michael who closed the deal however Arthur I work with again after I left the dealership with the automobile I had to get something fixed on it and they didn't hesitate Arthur didn't hesitate at all to repair the little fix that needed done and he treated me just as good as he treated me before I bought the automobile so I praise Arthur he was a great guy

I wanted to share my experience in case it helps someone else…read more I put down a deposit on a vehicle back in September 2025 that I ultimately never received. When I gave ALBERT the deposit I asked if I dont get the car I can get my money back? He said yes, dont worry. WELLL.....Getting the refund back turned into a process. I had to make multiple visits, and communication was none existent until I filed a complaint with the Attorney General. In the response to my complaint they said if I provided proof of the charge they would refund my money promptly, which was a lie. I provided them my bank statement and they still wanted the ORIGINAL CARD that was charged. Because my original debit card had been replaced by my bank, they made excuses about how they couldnt process the refund. I requested a check, but they insisted it had to go back to the original card. Then they asked me to call my bank, yet another hoop to jump through to get MY money back which set me off. So I cussed them out and called them theives and liars and stormed out. However, I calmed down and decided to try one more time. After calling my bank and getting the old card number, they were able to process the refund and gave me a receipt. I'm now waiting for it to post. In the hour and half I was there, I also witnessed physical violence between two salesman that had got into an arguement.... Salesman 1 went to salemans 2 desk and popped him upside the head. Saleman 2 then stood up and the arguement escalated before he slapped him smooth across his face. A third salesman stepped between them and de escalated them. It was uncomfortable to watch as a customer. This place is questionable at best, they lied to me about the car, they lied about how I can recieve my refund, they are very unprofessional and aggressive. In the end, the refund was processed, but it required months of persistence on my part. I would never recommend buying a car from here if you want your money in trusted hands. In the video below you can hear them tussling and the slap from salesman 2.

Got my wife a lifted Jeep from Lifted Trucks Mesa. Payton our salesperson was great! Easy quick…read moreprocess, did most of it over the phone.

One of the BEST salesmen I've ever had the pleasure to work with was absolutely Blake. He really…read moretreats you the way you should be. If you come to the Scottsdale store you gotta ask for Blake!!