Gosh I don't even know where to begin but I definitely want every one to know how this place does business. We had an appointment scheduled for 11am and so like any normal person I was waiting at least 40 mins for them to come and 2 mins before our appointment I get a text saying that "randy is stuck in blah blah blah and that they would be able to come around 6" so they call me when they are at the spot where my car is at 5:55 saying there were there. So I had my step dad run Them out my keys well I was rushing to meet them there they maybe had to wait seven minutes tops and so I called to apologize telling him that my stepdad was outside waiting for them and then I'll be there shortly and I believe it's his wife but I could be wrong the owners answer the phone saying nope I'm not waiting it's too hot and hung up on me. So if you were smart I would definitely take your business else where because they were super rude and unprofessional. I wish them nothing but the best but will never recommend them to anyone. If I could give zero stars I would. That's how unprofessional and rude this lady was. So sad she can treat someone like this after they had me waiting over a half hour but yet couldn't wait 10 mins for me. Ha what a joke. read more

Johnson Automotive - Now the lady is making threats. Crazy. Why does it matter that her sons a cop? - Auto Repair Near Me - El Mirage, Arizona

I took my Subaru to Johnson Automotive because of their great reviews here on Yelp. I was desperate to figure out what was making my car randomly shut down in the middle of traffic, and at this point I refused to use my ac and I was afraid to even drive for fear that it would happen again. They were all very nice and did their best to fix what they thought was the problem the cheapest way possible for me. I was very grateful. On top of that, I'm a teacher and all my friends--I mean ALL--were out of town for the summer, so I had no ride home from and back to the shop after dropping off my car. When I was about to call a cab, they said don't be silly we'll drive you back and bring your car to you when it's done. I was blown away by this family's generosity and commitment to help their customers, not just make money. My car seems to be doing great, and I definitely recommend Johnson Automotive to anyone! :) read more

I recently took a project car to Johnson Automotive that my son and I are working on together. I learned about Johnson Automotive through Yelp and couldn't have been happier with the experience! First, as a small town country boy from Kentucky, I was thrilled to see a family run business close by. From Mr. Johnson himself, to his wife, and sons, everyone was courteous, professional, and knowledgeable. A great laid back atmosphere and easy going people, my kind of place for sure! Not only did they complete what I had asked of them but went above and beyond my expectations. Mr. Johnson (aka Randy) is extremely knowledgeable with what I would imagine to be anything mechanical! You can tell that not only does he enjoy what he does for a living but is extremely good at it as well! I had purchased an aftermarket exhaust system on EBay that, unfortunately, didn't fit as the seller had promised. Randy didn't bat an eye and found a way to make it work for me and, in turn, save me a lot of headaches in dealing with the online seller to replace the exhaust. After seeing what a great job they did with the exhaust and a few other odds and ends, I asked Randy to take a look at the A/C that hadn't worked in over a year. To my amazement, I got a phone call within about an hour saying my A/C was fixed and blowing ICE COLD! I will definitely be back to visit the Johnson Family for more work on my vehicles, and soon! I am very relieved to have found an honest, trustworthy, and reliable mechanic. I would not hesitate to recommend Johnson Automotive to anyone, regardless of location in the valley! read more

I brought my 2004 For Ranger to this shop after reading some reviews on Yelp. The 5 star rating holds true. I took my truck in for an oil change and a tire rotation, which cost $27. They also looked at my spark plugs, which I didn't have the funds to replace. But they took pictures of the spark plugs (because I dropped the truck off) and showed me why they need replaced. The shop is also family owned, with the mom running the front and the dad and son in back working on the vehicles. I will be going back. read more

1st, Randy is a genius when it comes to cars. He has diagnosed and repaired my car when others could not even figure out what was wrong. 2nd, It is a family owned bussiness and the nicest and honest people ever. What makes this place a triple threat is that their prices are ALWAYS decent. They would not dream of over charging or charging more just to make a little xtra money. It is not in their DNA to do such a thing. You will never go wrong by choosing this place as your go-to family mechanic. I cant say enough good things. I trust them immensely and have known them for well over 15 yrs. read more

Have you ever found a mechanic who you can trust? Yes, it's hard and they don't exist at dealerships. Randy and his boys are amazing. We will only take our vehicles to them. They are honest and reasonable. If something isn't right, they will figure it out. They are hard workers and we love them :) We've recommended them to several friends who are also happy with their services. Thanks Johnson Automotive! read more

These guys are GREAT. I have been going to them for over 10 years. they are thorough in their repairs and their prices are the most competitive of anyone anywhere. I have several older cars and johnson automotive has been great at diagnosing some very complicated problems which would baffle an average mechanic. It all comes down to expererience and know-how and these guys definitely know what they are doing. I give them 5 well-deserved stars read more

I took my 2002 Dodge Dakota here for a coolant flush. These guys do it right and at a great price! Great little family run shop thats been around for 20+ years. I'm happy to support places like these that do the job right, not some rip off chain that has no idea what they are doing. These guys are definitely my new family mechanic..... You won't be disappointed! read more

Took my car here after having a horror visit at a different local auto shop and was beyond please with the help and information that I received from Johnson's! They are running a great family operation that values honesty and integrity which is very important when it comes to auto work! I will be working with them from here on out for any of my automotive needs! read more

This shop and the employees are very personable. Shop employees went above and beyond to fix our truck. This shop fixed extra broken truck parts at zero cost. This shop is fast, friendly and even offered to guide us where to get more parts at a lower cost then offered to repair other issues at a 40 hour work week income. Our truck after being repaired by shop runs better then when I purchased the truck. We support Small business Owners verses Chain Companies. This Shop will be where I get my vehicles serviced at and refer my friends too for Vehicle repair now and in the future. I am highly satisfied with services offered at the business. I saved $$$ going to small bussiness. Support your Small Bussiness Community. Show support by supporting the Little Guys. read more

A Five Star family-run and operated auto repair shop that has one of the best mechanics in the Valley, Randy Johnson, the owner. He has worked on my cars for years and been great every time. Somebody you can TRUST, a rare thing these days. Fair prices and great service. And that's why they get my highest rating! read more

I took my 1997 Ford Van in to have a miss diagnosed. Randy said he was confident he could find the problem. He kept it two days, charged me $95 and told me it had a miss! When I complained he promised to return my money, haven't seen a dime yet. Still waiting for my money Randy! read more

I took my Jeep to this shop and within a few minutes they found the problem. What other shops could not find Johnson Automotive found it. You see my vehicle shakes when going 45-50 mph. Pep boys and two other places could figure out the problem. Johnson Automotive said it was the tire. Though the tire looked good but was bad for our Jeep. So we changed out the tire and Walla problem solved. No more shaking. Thank you Johnson Automotive. read more