This is the second time I've used Spencer Automotive and my experience was just as great as the…read morefirst. Candidly, I'll never go anywhere else. Honest, fast, flexible. This is as good as car repair gets!

One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

My go-to place for oil changes. The ONLY reason I can't give a full 5 stars is because the wait…read morefeels really long if there's a line. My rule is to only go in if there is no line. Because of that, I either have to call or drive by. But the price is right and the service is great. Simple, no frills place to get your oil changed (and my windshield wiper fluid topped off between services since they will do that complementary).

Great service, really nice staff. Needed my transmission fluid swapped out. They were quick,…read moreefficient and i was in and out in 25 mins. Price was great. Would highly recommend

Every visit I'm treated well. They even vacuumed my floor boards. They had both my cabin air and…read moreengine air filters in stock. They charged reasonable prices to do the work, and showed me the old filters. I trust these folks, and they haven't let me down yet.

The staff is very efficient, pleasant and professional. As an added value, they give the…read morefloorboards a quick vacuum and wash the windshield. Great experience every time

They are professional, polite and honest. They won't try to sell you stuff you don't need and they…read moreget you on your way fast. Its the best place for a quick oil change

got an oil change here... Went to Subaru for an unrelated…read moreissue... Subaru took pictures of an incorrectly installed oil gasket and repaired... Reached out to the owner with the information and requested a refund... Owner blamed me and refused to refund my money... now I have to go to court for their lack of proper installation that could've been VERY costly if not caught. I'm surprised they aren't willing to do the right and honest thing and are making me sue them. Frustrating and time consuming. see you in court Charles Ganzer!

Roy from tires+ is amazing! quick kind and great service! Super grateful they patched up my tire…read morequickly and efficiently!

I've had several visits to Tires +, including oil changes, brakes, tires, and headlights. Great…read moreservice and prices seem fair. I highly recommend them.

Finding quality, affordable automotive service is tricky. You want the best price but you also want…read moregood, quality work. Fortunately, I was able to find both. The guys at Boradori genuinely care about their customers and want to help you in any way they can. I know! I experienced it when I had my car serviced there. They may not be the cheapest in town, however, their prices are competitive and the best part is I know their work is top notch.. I trust their work and they back it with a 3 year warranty! I truly believe you get what you pay for. With Boradori you get more. In a time of need, they worked with me and gave me a peace of mind even after I left. I know my car is going to be ok now and I thank Cory, Jimmy and the rest of the crew for taking care of me and my SUV. HIGHLY RECOMMEND!!

I used to take my car here religiously, but will not be coming back anymore…read more Got my smog tested elsewhere and it failed. The smog shop I took my car to give me a detailed inspection report, letting me know everything wrong and what needs to be done to fix it. I called and set up an appointment at Boradori to get it worked on Upon bringing my car there, they let me know that I wasn't scheduled for any work to be done on my car, but that I scheduled for an estimate. They quoted me $200 and let me know that they would need my car for the whole day, even though over the phone i let them know I needed it back by 4pm. Apparently there is no way to get work done on your car without them performing their own estimate, even though I had the codes printed out and the inspection report totally done. They essentially wanted $200 to read the paper that I brought in for them. They also turned me away from my early morning appointment, and scheduled me for sometime next week. Will not be donating $200 to the shop to read codes & wont be going back

These folks are the best. Took care of our 2014 Chevy Z71, complete AC failure, fixed it in 1 day…read more Fair priced, and great service. We will be back.

Great guy very funny will come by again to chat…read more Took my car in for a diagnostic and repair, and honestly couldn't be happier. The team was upfront about pricing before touching anything, explained exactly what was wrong in plain English, and had it fixed same-day. No upselling, no surprise charges on the final bill -- just honest, efficient work. The shop was clean, the staff friendly, and my car's been running great since. Rare to find a repair shop this transparent and reliable. Highly recommend to anyone in the area needing trustworthy service. H U

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

This place is awesome!! Highly Recommend Affordable Automotive! Their give away vehicle to a needy…read morefamily is super cool.

I went in for two separate items, an emissions service that popped up on my dash and some…read morerattling/noise coming from my AC compressor. The customer service, specifically from Cody, was below subpar. He was rude, came off condescending and argumentative. Jay on the other hand, he was a pleasure to deal with. Personable and professional. They initially were going to charge for the diagnostic they had ran the day I dropped off the car, where it clearly stated that it was a thermostat reading in the second page, not just the code that pops up on the first page shown in the diagnostic device. When I mentioned this, Cody stated the "college kid" does not know what he was talking about, and that the diagnostic tool only gave a code reading, despite my standing beside the technician and it clearly read the thermostat. Jay was courteous on the phone when I called after they initially texted my quote for the items asked, along with suggestions from a general inspection. He was professional and accommodating and removed the ~$270 to diagnose the thermostat reading since the diagnostic the day prior was accurate. I was charged $91.38 specifically to diagnose the issue with the noise concern coming from my ac compressor, which still persists after picking up my vehicle. I noticed it the moment i turned my car on when picking it up and let Cody know, as he was standing in the bay of the shop. They did not resolve the issue, and my car is now having a difficult time shifting from first to second gear with the AC running, with the sound increasing with the RPMs, only decreasing in noise once the shift is complete, jolting while trying to engage. It also shakes when Idling with the AC on and is emitting a funky smell along with white smoke coming from my driver side vent for about 1-2 minutes. They claim on the paper work the temperature outlet got down to 43 degrees - the air blowing now is hot with AC on. They charge an additional $237.21 to service my AC system. They did inform me that the noise could be due to early signs of compressor failure. Essentially, they charged me $237 just to add Freon and check the system for leaks, plus the $91 for a diagnostic for a man issue unresolved or identified. I would not go back here. Precision or Tedious Repairs is worth the extra cost to ensure proper and professional service. Overall, they charged me $634.07 to fix the thermostat, the ac diagnostic and ac systems service. I now have a much larger issue at hand.