This repair shop was great! The experience of booking my SMOG was super easy and was able to change…read moresome info after booking by texting the help number. the staff were friendly, the wait was short, and the waiting area was super comfortable! also the prices were very reasonable!

Took my vehicle in a for a coolant leak. Vehicle was diagnosed, estimate was provided along with…read morepictures of the issue, and the repairs were completed within the timeframe provided after authorizing. No issues with the work or the experience inside the shop. Would go back again with any future vehicle repair needs. Thank you!

One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

Great people here. Very honest and take their time out to talk to you about any issues. I'm a lifer…read moreand will definitely recommend them to others!

Say what you going to Do, then DO IT!. With a Mechanical…read morebackground and years working on my own cars I pretty much knew what was wrong with my transmission. After calling around I decided to give Transmatic a chance. My old Transmission shop closed doors years ago, so I am starting off fresh here. They agreed with my diagnosis. Gave me a price and a timeline. I checked up with them after a week and things were going back together. And expected the job to be done on Monday. Monday afternoon it wasn't completed. The Mechanic didn't like something? They posed the question? Do you want it Quick? Or do you want it good? GOOD every time. Take the time that you need to do it Right. I received a phone call the next afternoon. My truck was done and running good. I picked up today, ahead of scheduled completion and under budget. Quality Work. Quality Service. Quality Price. They EARNED the 5 Stars.

Exceptional service, added value, professional and courteous. They fixed my truck transmission…read moreissue in just over a weeks time. And it was warranty work! While local Ford dealerships further distance themselves from customers by making repairs and service incredibly (impossible) challenging and frustrating for vehicle owners, this local dependable transmission shop out performs other repair garages. 2017 F150 6 speed with gear selection lights disappearing, blinking, etc. @wittmeier #wittmeierford error code P1702 present. Transmission Range Circuit Failure. Thanks, Andrew and the rest of the team at Transamatic. Strong work.

An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

The manager Sean promptly provided a free diagnosis and recommended a wheel alignment at a…read morethird-party shop around the corner for my 2021 Jeep Wrangler Strongly recommend this auto shop

Unbelievably kind! Honest and high fives on thier humanity! Customer service like I have never seen…read morebefore!!!!

Don't ever ever ever consider this place. Trust me you will not be the same person if u bring your…read morecar here. Don't do it. This guy lies and lies. And says he's gonna get to your car. We had it there 6 months and he didn't touch it Ended up having to tow it away. This is not your transmission shop trust me.

I took my dodge ram to Spath transmission on the 14th of Jan this year. He accepted my truck and…read moresaid he would have the work done by the end of the month, Feb 10th comes up and I have not heard anything so I go to his shop and it has not even been moved, I ask him and he had the same answer for 9 weeks in a row after this. "I'll get it up on the lift Wednesday" Until finally, I had enough on April 15th when I had it towed over to Transmatic transmissions (5 star service everyone) where they did in 4 days what Ned refused to fix in 92 days. Hed lied to me every week, he got verbally upset to where he called me names when I took it away, He cost me close to 10,000 in lost jobs for my business, he worked others in and out while I sat on the back burner. I paid more than $2000 in rental trucks because he kept skipping me over. and finally, all the gear and off-road beam lights were stolen off my truck in his parking lot within 3 days of me firing him. My only question is if this can be reported to some agency watchdogs. PS He found a great deal on a refurbished Transmission early on this failed venture but refused to sell it to me and instead sent it back to where he got it. Like a child he was

Had to have my Truck towed from out in the middle of no where. Waited 5 hours for AAA to tow it to…read moreDirks. It didn't arrive until after hours. Called when they opened and the adviser said they would get right on it. I walked from the motel up the street and they were working on it when I arrived. That was 8 ish i. The morning. I walked up to the Oroville fish hatchery and then to a coffee shop just up the street. Went back to the shop about 9:40 and they said it was almost done. They had me out of there by 10am. I was 3 hours from home and they got their mechanic to expedite it so I could get back on the road. Wow! Fantastic service! Thanks Dirk's!

Service , was the best thing!! Spoke intellectually to me ,…read morei made decision . With extraparts sent withme

Awesome knowledge, above and beyond customer service. I trust them no matter what they doread more

Always the best! Fast, reliable, friendly and Honest! You just cannot ask for any more.read more

Finding quality, affordable automotive service is tricky. You want the best price but you also want…read moregood, quality work. Fortunately, I was able to find both. The guys at Boradori genuinely care about their customers and want to help you in any way they can. I know! I experienced it when I had my car serviced there. They may not be the cheapest in town, however, their prices are competitive and the best part is I know their work is top notch.. I trust their work and they back it with a 3 year warranty! I truly believe you get what you pay for. With Boradori you get more. In a time of need, they worked with me and gave me a peace of mind even after I left. I know my car is going to be ok now and I thank Cory, Jimmy and the rest of the crew for taking care of me and my SUV. HIGHLY RECOMMEND!!

Scheisters. Avoid at all cost. Tried to scam me out of money. Took it in for an oil change, but…read morethey tell me I have another problem which is fully covered by my extended warranty then the next day after my car is left there overnight thinking they're going to cover the job Totally like they said, all of a sudden. Now they're telling me that my warranty is only paying a small portion of it even though I have 100% coverage and that I'm gonna have to pay a ton of money. they also wanted me to do a Service that was recommended and so I applied for the Credit card there because they insisted. I got approved for the Credit for more than the service amount way more so when they saw that I had extra credit available, they decided to try to tell me that my warranty wasn't gonna pay for the whole job that previously they told me was 100% covered, and that I needed to put the balance onto My Credit that was available because they saw the amount of Credit I had and they said it's no big deal because I have the Credit available, so just put it on there!!!!!! I actually had full coverage warranty, but they were upping the Price of the Repair for the warranty Repair way above the price of the cost of what it normally cost, at the warranty company. When I called the warranty company they told me that they were fully paying the entire Bill that boradori put in for, And that I shouldn't owe any money at all, except for my deductible and they told me that they were trying to scam me because it was fully covered. So I drove over there and took my car back and gave them no Service at all except the oil change that I originally went in for on a coupon, and I told them why, and that I was very upset because I didn't like to be played and all of this was because they saw that I had a higher credit limit for the Service Job that was due so intern, they decide to try to Bill me a higher Price than what the warranty pays and what they normally Bill for the Repair that needed to be done so they could just get free money so I took my car back and said forget it and gave them no business and I told them why and I was very very upset so I'm just letting you know now. Do not apply for any kind of credit there with them If you decide to actually go to this place, which would be stupid. Once they see your Credit limit They're gonna try to get you to rack up the entire Credit limit and fill it up so they can get extra money out of you. Even if it's not something needed. So make sure that you check your extended warranty if you go there and make sure that they are truly being paid for the Price. In full even on any warranty coverage. you don't want to get stuck paying them extra money because they see you have Credit available. So beware I wouldn't go there at all personally. They offered me a free oil changed to make up for all the drama and I never redeemed it ever after that. I change my oil myself now, because I'm not going to even take my car back there ever again. Buyer, beware watch out. Especially if you're Girl. They're gonna try to screw you. Luckily I'm super smart and did my homework. Also, I don't think the Credit companies should not be telling these people our Credit limits. I'm gonna call the credit company and let them know that they're doing this. they should only tell them if it's gonna cover the Service or not. They shouldn't be giving them our credit limits because that's when they start thinking They can rack up Our Bill and the guys acted like it was no big deal. They tried to say that my payment will only go from this amount to way up here to this amount which I couldn't afford anyways Even if I wanted to so I thought it was really rude. Just cause I had credit available that they thought I could just rack it up and owe all this money. Anyway, just be aware. I'm not gonna lie to Place is Nice looking inside And they do offer free Rental cars while your car is in Service, But trust me They make their money back from all the extras and scams they pull on people. Be careful. Do not go there!

Best rates and service! Friendly staff with good vibes! As a single mom in school with work and…read morekids I needed help to get back on the road safely and they did the job! I highly recommend Gill's Motorworks! They have gained a customer for life and I trust them with my car! Trustworthy Honest Friendly Fast reliable work to get a busy mom back on the road! And free inspections!!

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..