I got a quote online and went to this location to have the car physically appraised. I was greeted…read moreby a kind gentleman at the door and directed to the window for appraisals. They were super busy, I stood at the counter for some time before someone asked me to scan the QR to be processed. If that information was mentioned upfront, I would have saved myself some time. After that a lady took the keys and asked to what in the waiting area. Appraisal would take 30-40 mins. Was called like in 20-30 mins amd received my quote. I didnt sell to them but apart from them being busy inspite of appointment time allocated, it all went smoothly.

Let me start off by saying this was my first and last time purchasing a car online. My experience…read morewas horrible. I would rather have the expectations of being in a dealership for 5 hours instead of wasting my time online, filling out all of the documents and being under the impression that I would be in and out in 30 minutes and ask the same questions that were answered online and on the phone when someone from carmax called me. 1.. The process totally wasted my time. I spent a good amount of time online filling out all documentations.Answering all questions only to be asked those same exact questions.When I got to the dealership. 2. I got to the dealership roughly at 4:30. I was told that I would be out numerous times within thirty minutes.All I would have to do is sign and go. Well, that was the first misleading statement from carmax. I did not leave the dealership until 9:30. 3. The salesperson that was assigned to me.His name was ramsey. I never felt comfortable with this guy.He never made me feel as if my best interest was being met. The process felt just like a process.Give me in, get me out.Let him move on to the next person. He spoke to me in a very condescending wait, in fact, I had to correct him a couple of times about the way he was speaking to me. He spoke to me as f I was a individual who lacked the intelligence to understand the process. 4. Ramsay also didn't give me the full carmax experience of when you buy a new car. while waiting 44 and a half hours, I did see other salespeople.When they finished up their sale, walk with their clients to their new car and give them the yellow bow treatment with the pitcher. Well, needless, say that is not an experience that I got with ramsey. As I said previously, everything seemed like a rush process, he made me totally feel like I was an inconvenience to him.And wasting his time. 5. Let's talk about the appraisal process. Now, this isn't something that i'm really upset about, because you can't really have a vehicle appraised online and have an actual good appraisal without an actual appraiser.Looking at the car. Online, they told me, initially I was gonna get $8000 for my car, well, turns out, I only got $6400. 6. Let's talk about the car. I purchased a 2024 BMW 330I with the M2 Sports package with 7,100 miles on it. After spending 425 hours in the dealership, it was finally time for me to get my car. WELL THE FIRST THING I NOTICED WHEN I GOT INSIDE THE CAR WAS THAT THE FLOOR MATS WERE GENERIC FLOOR MATS THAT DID NOT FIT THE CAR AT ALL. AND WHEN I SAY THEY DID NOT FIT THE CAR AT ALL, MEANING THE FLOOR MATS ACTUALLY COVERED THE GAS PEDAL. i brought this to the attention of the floor sales manager. Instead of coming up with helpful solutions from the beginning I was told that the pitchers online did not come with floor mats.So they just threw some floor mats in there. Again, I told this guy that this is a safety issue.The floor mats literally covered the gas.Pedal, and they let me drive off that way. They told me to find some floor mats under a hundred and fifty dollars, and they were reimburse me. Now I'm not the sharpest knife in it. Kitchen drawer? But I would always think that a dealership's top priority is to make sure they're letting you leave in a nice safe vehicle At the very least, they could have said.Hey, let us take these car mats out this vehicle.And when you buy some new ones, just bring us the receipt and reimburse you.No that did not happen. 7. Let's continue to talk about the car. Before carmax sells your car.They are supposed to do a quality inspection on the vehicle. I'm under the impression that this vehicle did not get a dural quality.Inspection. My reasoning for saying that is because the following day When I took the car to where I work at which is ABM W dealership It was pointed out to me that the windshield had a very large crack in it. Now to give carmax credit, they did get that problem.Taken care of they replaced the entire windshield. The car was also missing all four valve stem caps. Does summit all up my first and last car buying experience with carmax was an utter failure. The only reason I left with this car is because of myself. Pride, because I was telling everyone I was buying this car, and I had to deal wrapped up.That's the sole reason that I bought this car. I'm pretty sure that ramsey and his entire sales team mayfield, as if they got one over me by selling me this car at the non negotiated price that I wanted online and then me still buying a car after the whole entire bad experience. Well I may have left with this car But carmax will never see me again as a customer, and I hope that these words read to someone before they make a decision to buy a vehicle from you all..

This place is amazing! Danny is by far one of the most fair and honest mechanics that I've ever…read moremet. I highly recommend!

Luu's is the place to go! I had a great experience here! I went in with a scratched bumper, and a…read morefew days (3 to be exact) it was good as new! Danny has the feel of an uncle that takes care if all your car problems. I came to Luu's on a recommendation from two other friends, and I will gladly pass along his auto shop for the excellent service! I forgot to mention, when I picked up my car, it was freshly washed and shiny!

Recently got rear-ended and took my Tahoe to get repaired and a great experience. They are open on…read moreSaturday, which was really helpful as I got rear-ended on Friday and had a work trip the following week. The receptionist was super friendly and helpful, I got a quick, reasonable quote and they got the work done on time and as promised. Highly recommend.

I'm extremely happy with my experience at Nas and I'm so glad that I came here to fix my car after…read moreI had my collision. They have some of the best people working there. Dasha, John, and Elvis was able to get my car into the shop and fixed it in a lot less time and money than I expected. The team was friendly, they were great at communicating to me throughout the entire process and the quality of work was great. With that being said, I highly recommend them and I would be back if I need anything done in the future.

Called to ask about a driver side rear view mirror replacement. The guy literally yelled at me to…read morego to auto zone. So rude, and not helpful. Do not recommend.

I would give 0 stars but it is not an option. This is not a real business. They are scammers. They…read morecharged me $3400 for less than 2 hours of shoddy work. Refused to take anything but cash. Office had a desk with a land line. No computer. no printer. No grease or auto parts. Just a rented out warehouse space in Cedar Park. DO NOT TRUST THEM. THEY ARE CRIMINALS. They called the police on me and when I refused to pay the $3400 they charged me. DO NOT LET THEM COME TO YOUR HOUSE!! They are a fake business. I guarantee the other 5 star reviews are fake and made by friends or family.

Great place! We found a really decent car, the employees and owner were very helpful, courteous…read moreand transparent about the process.

This car lot doesnt fix their cars they erase codes. After I purchase my truck with no engine light…read moreon the dash, drove for a few days then the light came on I took it back they erased the code and said it was fixed! Erasing codes is illega! especially if they're giving you an inspection sticker after they give you the car . Take your mechanic and your code reader before purchase! I drove my car for a month and had it for 8 months or so. It looks nice however gotta put a lot money into it!! Sad but true!! I asked for loaner and got no help!

Took my car there based on a co-worker referral and yelp reviews. Very pleasant experience. Very…read morefair and honest pricing. Communication was A+++ Car was repaired and now runs smooth as butter. Will be back soon for AC repair. Thank you Mr. Danny!

I went to Luu's Auto repair for a routine oil change and vehicle inspection and they did a thorough…read morejob and charged me less than what the dealer would have charged had I taken the vehicle like I have been to them. A few weeks after that during the rain, I ran over something and a screw from the back tire well came loose and I took it to Luu's again. The owner just screws it back on in two minutes and didn't charge me anything and told me don't worry about it. If that's not a five star experience I don't know what is.

I had my mind set out for a Honda rebel 500 and they were able to find the color I wanted. All the…read morestaff that helped me were very..... well helpful. Since my bike had to get ship from a different store they were very communicative and made sure I got my bike after having to wait through the holidays. The gave me a run down of the bike and addons. The tire warranty they had was pretty good but i wasn't in the place to take it since it's not going to be my primary vehicle. There was quite a wait since it was kind of busy. I was ready to buy and wished it did not take that long. I've been to other shops that had less of back and forth.

We had an excellent experience at Ridenow Sports from start to finish. Carter was incredibly…read moreknowledgeable and patient while helping me choose the right dirt bike for my son. He really took the time to understand my son's experience level, answer all of our questions, and make sure we felt confident in the decision. You can tell he genuinely cares about matching customers with the right bike, not just making a sale. In the parts and merchandise department, Kelsey was equally impressive. She was friendly, efficient, and clearly an expert--helping us find exactly what we needed and offering great recommendations on gear and accessories. On top of that, the management team was very helpful and welcoming, making the whole process smooth and stress-free. Overall, this was a top-notch experience with a team that truly knows their stuff. Highly recommend Ridenow Sports!

These guys were great. A golf ball from one of the City of Austin's driving ranges smashed my…read morewindshield (look out for real) and a friend recommended Low Price Auto Glass for the repair. I was in and out in 30 minutes. The repair looks great and they offer a lifetime warranty on labor as well as chips to the glass up to 2 inches. They also had the best price when I called around for quotes and both people working this morning were kind. Thanks yall for making an annoying situation so painless!

I went in-depth on Reddit to find an auto glass installer that was reasonable and well priced…read more That's what led me to working with low price auto glass. They were professional from the start. After talking to them it was clear I didn't need to get any additional quotes.

Update: The body shop did reach out to rectify this issue. I have since sold the car however but…read morewill give them a more proper rating for the follow-up.

Very rude front desk guy. So wild. don't take your vehicle to the Plugerville Gerber! I will…read morehappily get my car fixed where people respect the pain Customer and aren't rude

There are mechanics... and then there are the tired saints standing at the edge of civilization…read moreholding together the fragile emotional ecosystem known as "people who need their car to start tomorrow." Buddha's Garage is the second one. Dave has the energy of a man who has looked directly into the screaming mechanical abyss of humanity and simply sighed, grabbed a wrench, and fixed it anyway. I swear half the vehicles in that shop arrive after being spiritually wounded somewhere else. Other mechanics will look at your engine like medieval doctors diagnosing ghosts. Dave looks at it once, tilts his head slightly like a jazz musician hearing a wrong note, and suddenly knows your alternator was installed backwards by somebody named Tyler in 2019. And here's the wild part: he's honest. Like deeply, suspiciously honest. The kind of honest that makes you uncomfortable because you forgot businesses could still operate without trying to sell you seventeen imaginary emergencies. Dave will straight up tell you cheaper alternatives, better options, things you can wait on, things you DON'T need. I almost wanted to ask him if he understood capitalism. The customer service feels less like a business and more like your truck wandered into a monastery where everyone took vows of kindness and diagnostic accuracy. Meanwhile other shops are out here playing roulette with socket sets: "Hmmm yes, perhaps your issue is... all of the parts." Then Buddha's Garage fixes it in an afternoon and somehow charges you like they still believe in human dignity. Also -- Dave knows an absolutely terrifying amount about vehicles. Not "guy who watches YouTube tutorials" knowledge. I mean ancient-library-hidden-under-the-desert knowledge. The kind where you start explaining the noise your car makes and he already knows the answer before you finish making the sound effect. At this point I'd trust Buddha's Garage with anything mechanical. My car. My lawn mower. A damaged submarine. If NASA called and said a shuttle was making a weird clicking noise, I'd probably hand them Dave's number. I'm going there no matter what. If I move across the state, I'll crawl back on flaming rims like a pilgrim returning to holy ground.

Dave was the best price in town for my 2017 Volvo to get an oil change and potentially get an air…read morecabin filter replaced. A warm and friendly greeting was my first impression by the office manager. Amazing service from start to finish. Thorough communication from the technician and owner about the processes and service rendered. Transparency on all prices quoted over the phone and during checkout. Location was easy to find and close to convenient stores or a coffee shop for waiting nearby. Honest, professional, competitively priced, I have no complaints. It's a locally owned family owned and run business that seems to always give to the community through other charitable endeavors. I feel pretty lucky to have found an ethical place to get my car repaired. They really are a breath of fresh air for the automotive repair industry.