I had an amazing experience working with Jan . He helped me get an incredible deal on my new Honda…read morePrologue, and the whole process was honestly one of the easiest car buying experiences I've had. Jan handled everything from negotiating to delivery, and he managed to get me $18,000 off sticker and even below invoice, which is something I definitely couldn't have done on my own. He was transparent, responsive, and really fought to make sure I got the best possible price. What I appreciated most was how smooth and stress free everything was. No dealership games, no pressure, just straight up helping me get the best deal. If you're looking for a new car and want someone who actually knows how to negotiate and save you money, I highly recommend reaching out to Jan. I'll definitely be sending friends and family his way. Thanks again for the amazing deal!

Had a great experience buying my Lexus with Jan! I've dreaded buying cars in the past because of so…read moremany negative experiences. But Jan truly made the whole process super easy and stress free, and got me an unbelievable price on the car. Very professional, straightforward, and easy to work with. Highly recommend working with an auto broker!

We have been coming to this dealership for many years and it still seems to not disappoint. We have…read morepurchased and leased our vehicles from here. The salespeople as well as the managers have always worked with us. Our most recent experience, we actually started going to different dealerships to see what others could offer but ultimately came back to Premier because they offered a better deal. The end result came out better than we expected. We got a better vehicle with a lower monthly payment. There was also a mishap on a fee that we were not supposed to pay but had to. Premier reimbursed us for this fee. Ask for Chris Esquivel or Herm. They are awesome!

Beware/ Bait & switch…read more Extremely disappointed with this dealership experience. My wife found a vehicle online yesterday and scheduled an appointment to come see it today. We spent over 4 hours at the dealership going through the process, discussing pricing, finalizing monthly payments, agreeing on the final numbers including GAP insurance, and even completing/signing the credit application. Only AFTER all of that, when we were finally sitting in the finance office ready to sign the paperwork, the finance manager suddenly informed us that they could not sell GAP insurance on the vehicle because it was a lemon-law buyback. We made it very clear that we were not comfortable proceeding without GAP coverage. Instead of resolving the issue properly, the finance manager tried to sell us a different warranty/insurance product but openly admitted he could not confirm whether it would actually protect us the same way. He then spoke with the sales manager and came back saying the manager "THINKS" it should work -- but nobody could actually confirm it. Even worse, the sales manager either could not or would not simply call the GAP company directly to verify coverage before asking us to move forward. That is completely unacceptable. Do not spend hours negotiating and signing paperwork here only to have major financing details changed at the very end. This felt like a classic bait-and-switch tactic and a complete waste of our time. Buyers beware.

Every dealership in Buena Park and beyond needs to take notes from AutoNation Toyota Buena Park…read more AutoNation Toyota Buena Park knows how to treat their customers properly. We were treated with dignity and respect. We had the absolute pleasure of dealing with Dietrich. Dietrich was extremely professional, highly efficient, and had outstanding communication skills. Dietrich facilitated the entire process seamlessly. We greatly appreciate everything he did for us. He provided top notch service from beginning to end. Dietrich and Ken were the absolute best!

Hello, this is the experience I recently had at AutoNation Toyota Buena Park…read more I came into the dealership with financing already secured through Navy Federal Credit Union. I'm a veteran and long-time Navy Federal member, and they have consistently handled my vehicle financing without issue. My intention was simple: provide my trade-in, use my outside financing, and complete the purchase. During the process, I was repeatedly asked to complete a dealership credit application for their "internal process" and identity verification. I made it explicitly clear multiple times that I did not want my credit run through the dealership because I already had financing secured through my own lender. Despite that, I was told they would not move forward unless I completed their credit application. What bothered me most is that this runs completely contrary to my previous vehicle-buying experiences using outside financing. In most cases, dealerships simply verify the lender, confirm funding, verify identity, and complete the transaction. A separate dealer-arranged credit application is generally not necessary when the customer already has approved financing in hand. Let's also be honest about something: dealerships absolutely make money from financing relationships, finance reserve markups, and lender partnerships. That is a normal part of the automotive business model. Because of that, it's difficult not to question whether the pressure to complete a dealership credit application was financially motivated rather than truly required to sell the vehicle. I refused to authorize an unnecessary credit inquiry and was effectively denied the opportunity to proceed with the purchase. I can't speak to the motivations of every individual involved, but I left feeling disrespected, frustrated, and like my business was only welcome if I agreed to enter their financing pipeline. My advice to buyers using outside financing: clarify upfront whether the dealership will attempt to require its own credit application before spending hours negotiating a vehicle purchase.

I purchased a used 2021 Honda Civic from these folks, and I'm very happy with my experience. I…read morecalled about the car a week prior, and Paul was happy to answer all my questions about it. The day of, I showed up and I was promptly helped out by sales associate Freddy. They were happy to negotiate to a fair price, and I didn't feel they were trying to swindle me in any way. In the price breakdown, they were clear about what was optional, and there were no unnecessary add-ons. Likewise, I didn't feel like they pressured me into buying their warranties or extra services in the finance office. Buying a car is stressful, but the folks here made it streamlined and simple. I would be happy to come back here for my next vehicle purchase. Thank you for helping me buy my first car!

This review is for the service department…read more Took my vehicle in for wheel alignment . Everything went well until I got home and took a closer look at the computerized wheel alignment report. Right front caster is out of limits by 1 degree and in red. Granted is out by very little but the fact that they just let it go tells me the degree of workmanship at Buena Park Honda. It would have taken very little time to do the adjustment but it's close enough, I guess. Now I'm I going to take it back and loose another 3 hours of my time, probably not. Would I trust them with more technical and complicated jobs, NO!

First and foremost, I wanna thank Chris and Mark for all their effort. Chris definitely went above…read moreand beyond and I'm grateful thanks! It was one of the best experiences I've had buying a vehicle and I would refer many more customers here!

I Absolutely recommend this business. We traveled from Moreno Valley to Fullerton to get a 2013…read moreChevy Silverado 1500, it's worth the drive to do business with such Professionals. The experience was Great, Rigo kept clear communication with myself and my Son, he's Very Knowledgeable, Pleasant to work with, and Very Friendly. Rigo is Very Helpful and made the entire experience Pleasant and completely Stress Free. We are Grateful for the way the Team pulled together to make this happen in such a timely manner, and we are looking forward to returning soon to purchase another Quality Vehicle at a Great Price. Working with Rigo, felt like I was working with Family. From beginning to end, Rigo left no questions unanswered and treated the Vehicle like it was his own, he's obviously passionate about what he does and takes Pride in his work, it's easy to see. Thank You Rigo, we look forward to seeing you soon. Very Respectfully, Reyes, Robert

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

They were very attentive and were able to work around my schedule. Ivan who came to clean my cars…read moredid an amazing job and my car was filthy. Over all they did a great job at an affordable price.

Purchased a vehicle for my daughter 12/31/2016 with cash. Took possession of vehicle that day…read more Final price included tax & license & DMV fees. After not receiving any new plates in the mail from the DMV on the 58th day, we called the DMV. We were told the paperwork was never turned in and the car has not been registered since summer 2016! Called dealer. Was told "they forgot to smog the vehicle" to get it registered. Major DMV violation. Vehicle is now in Phoenix and after $1,270.00 in repairs, we learned the vehicle has major emission problems and will not smog or make it back to California. Now what do we do. As of this time & date, we have a vehicle with major mechanical issues that we do not legally own even after paying $3,500.00 CASH!!! The dealers is delaying, wanting to "make payments" to us. DO NOT BUY A VEHICLE FROM CALI AUTO SALES, UNLESS YOU WANT TO GO THROUGH A NIGHTMARE LIKE US.

Avoid. Went to their auctions a few times. They have employees / people they hire bidding against…read moreeveryone so that prices get jacked up. Don't believe me? Go to auctions and notice same people there every week raising prices. When employees/ people they have bidding on the cars win the bid. You'll notice the car stays in the Lott. Deceptive tactic.

If you're looking for someone who truly goes above and beyond, make sure to ask for Josh at Ken…read moreGrody! From the very beginning, JOSH was incredibly helpful, patient, and attentive throughout the entire process. We had been communicating for about two days since I first saw the vehicle listed, and from start to finish he made the experience smooth and stress free. When we arrived to test drive the vehicle, I instantly loved it, and JOSH did everything he could to work with our budget and make the deal happen. What really stood out to me was how caring and thoughtful he was toward my family. He made sure we were comfortable the entire time, offered us water, and even bought snacks for my children when they got hungry. Those little things truly meant a lot. JOSH continued to go above and beyond through every last step of the deal, even as we were driving off the lot. Excellent customer service like this is hard to find nowadays, and I'm beyond grateful for the experience. Thank you again, JOSH, for making this such a positive and memorable car buying experience!

I went to Ken Grody Ford with a car in mind that I had seen on their internet advertisement. They…read morehad that car, at that price. I didn't have to do much negotiating. They gave me what I wanted. The process was quick. Moe is awesome! Sandra is great!

HUGE shoutout to Adam Cuéllar for making my Toyota Camry purchase an absolute WIN!…read more What really sets Adam apart is how he goes Above and beyond. He made the whole process smooth, fast, and actually enjoyable (which says a lot when buying a car ). I left feeling confident, taken care of, and 100% happy with my decision. If you're in the market for a car, don't even think twice --go see Adam Cuéllar

Thank you and shoutout to Tony for the help on picking out a new ride Super excited to get on the…read moreroad

I had an excellent experience selling my Corolla at CarMax. The whole process was smooth, fast, and…read morevery professional from start to finish. The staff was organized, clear, and respectful of my time. They also offered more money than Carvana, which is what brought me in, and they fully delivered. No pressure, no confusion -- just straightforward service. Best part: I walked out with a check in hand the same day. Highly recommend if you want a quick, clean, and well-run car selling experience.

Imagine the DMV had a baby with a used car dealership, that's what carmax is. Came in the other…read morenight to get an appraisal and they gave an offer. I came back today which is Saturday and was hoping to just get it done and get home. Their computers are down and I was told it would be 45-60 minutes. Still waiting, not hopefully the rest of my experience will be enjoyable.