5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

They were very attentive and were able to work around my schedule. Ivan who came to clean my cars…read moredid an amazing job and my car was filthy. Over all they did a great job at an affordable price.

I recently purchased both a Honda Passport SUV and a Honda Odyssey from Buena Park Honda, and I can…read morehonestly say it was one of the best vehicle-buying experiences I've ever had. I want to express my sincere appreciation to James, Eddie, and Finance Manager Lorenzo Vargas for their outstanding professionalism and exceptional customer service. From the moment I walked into the dealership until I drove away in my new vehicles, they made the entire process smooth, transparent, and enjoyable. James was knowledgeable, patient, and never made me feel pressured. He took the time to answer all my questions and made sure I was comfortable with every step of the process. Eddie was equally outstanding--friendly, attentive, and genuinely committed to making sure everything went perfectly. Together, they worked hard to earn my business and exceeded my expectations. A special thank you to Lorenzo Vargas in the finance department. He made the paperwork simple, explained every detail clearly, and ensured the financing process was efficient and stress-free. His professionalism and honesty gave me complete confidence throughout the transaction. What truly sets Buena Park Honda apart is the integrity, respect, and teamwork displayed by its staff. It's rare to find a dealership where you feel valued as a customer instead of just another sale. Their dedication to customer satisfaction is evident in everything they do. Purchasing two vehicles in a single transaction is no small task, but the entire team handled everything with efficiency, transparency, and genuine care. If you're looking for a dealership that treats its customers with honesty, professionalism, and respect, I highly recommend Buena Park Honda. Thank you again to James, Eddie, and Lorenzo Vargas for making the purchase of my new Honda Passport and Honda Odyssey such a memorable experience. You've earned my trust, and I will gladly recommend Buena Park Honda to my family, friends, and anyone looking for an exceptional car-buying experience.

We leased our EV here, but only after the sales manager pushed nonstop, even asking for $100 "so…read morehe'd know we'd come back" when we stepped out to pick up our daughter. A year later, the recall experience was just as bad: they can't give us a timeline on the phone so we can plan around having no 2nd car, especially since they don't offer a loaner. Then there's another recall a few months later. After being told diagnostics would take hours, we drove for 20 minutes in 2 separate cars, waited 30, and they did nothing but a quick visual check before saying they couldn't help. They sent us home doing nothing with the recalled car.

Friendly, affordable, and quick. Just bought a 2024 Tundra and this will now be my go to place for…read moreanything I need done to my truck.

Called this shop to get a quote for a basic oil change on my Jeep Wrangler and was honestly…read moresurprised when they came in about $100 higher than the dealership. When I asked why it was so high, they mentioned it included some kind of "warranty" with the oil change. That didn't really make sense to me for such a standard service and felt more like an upsell than actual value. I'm all for paying a fair price for good work, but for something as routine as an oil change, I expected pricing to be at least competitive with a dealership...not significantly higher. Ended up going elsewhere.

Everyone at this site in la Habra is willing to help you and I recommend . Very kind to first buyersread more

In short, my wife and I had a great experience here and the dealership's follow-up has been…read moreexcellent. I had been searching for a used car for over a month and had visited about 20 different dealerships to test drive and meet with dealers. Some of them were pretty shady and some were very pushy. I was not set on a certain make/model of car, though I had a few in mind. I was mostly concerned with getting a low milage vehicle with good gas milage at a good price. Eventually, I ran across a great deal on a 2010 Honda Fit Sport at Mac Auto and met with their dealer, Tigran. He was straight forward and honest about any issues he knew regarding the car and agreed to fix a few minor scratches we noticed while test driving. He also let us know they had a 30 day warranty if we noticed anything else the initial weeks owning the car. About a week into owning the car I realized the horn wasn't working, so I took it to Mac Auto and they determined it required a clock-spring replacement. Although it took a little time for the part to come in, they repaired it without any hassle for free. Both times I went in for the car to be repaired, Tigran was nice enough to chauffeur me out around town so I wasn't stuck just waiting at the dealership. I see some of these other reviews and I get the sense that some people don't know what to expect from a used car dealership. Most of these vehicles are bought at auctions. The dealerships do their best to diagnose any problems with them, but things will arise if you are driving these cars on a daily permanent basis that someone who test drives them for problems initially may not notice. The difference between a bad/good dealership is that a good one will repair those types of problems when they come up, and that is certainly what Mac Auto did for us. We did not get the sleazy used car-salesman pitch at any time while we were there, and we were not pressured or bullied into buy anything (none of the, "what can I do to get you to buy this car right now, today" I dealt with at several of the other places I visited earlier that month). After experiencing about 20 other places, I really have to say Mac Auto and Tigran treated us better than any of the other places and its why they got our sale.

If you're looking for someone who truly goes above and beyond, make sure to ask for Josh at Ken…read moreGrody! From the very beginning, JOSH was incredibly helpful, patient, and attentive throughout the entire process. We had been communicating for about two days since I first saw the vehicle listed, and from start to finish he made the experience smooth and stress free. When we arrived to test drive the vehicle, I instantly loved it, and JOSH did everything he could to work with our budget and make the deal happen. What really stood out to me was how caring and thoughtful he was toward my family. He made sure we were comfortable the entire time, offered us water, and even bought snacks for my children when they got hungry. Those little things truly meant a lot. JOSH continued to go above and beyond through every last step of the deal, even as we were driving off the lot. Excellent customer service like this is hard to find nowadays, and I'm beyond grateful for the experience. Thank you again, JOSH, for making this such a positive and memorable car buying experience!

My experience with Ken Grody Ford has been very poor through the entire process of buying a car. It…read morestarted during the negotiating process when I told the salesperson I recently visited Tijuana. He asked me if it was to visit "Hong Kong" which for those that don't know is a BROTHEL. This was extremely inappropriate and I probably should have walked away at this time but hindsight is 20/20. When discussing price, the sales person had me sign a piece of paper saying, "you'll buy the truck if I can get your payment to be $950 a month" I agreed and signed. He stated, "if I do this for you, you need to leave good reviews on every review platform and tell everyone to come here" which I also agreed to do. While sitting alone in the office waiting forever for the sales person to return, I had to listen to other sales people walk past the open door talking loudly about how much they were selling and how big their commission was going to be that month. When the sales person returned, he told me he couldn't sell me the vehicle for the price he had me sign a piece of paper for. When I spoke with the "sales manager" he started trying to talk me into leasing the vehicle and was extremely condescending. They also lied to me about the end date of the employee pricing promo that is still going on. After completing the purchase, I asked about several huge scratches in the door and was assured they would be taken care of. The sales person instructed me to go find their service department and talk to them and that they would get me sorted. When I talked to them, they said they'd call me. I waited a week and finally got a call Friday. They asked me to bring the truck in that day. I asked if they were going to do the repair that day and they said no. I asked why they needed the vehicle that day and they said so they can drop it off at the body shop. I asked if the body shop was open weekends and they said no, so my brand new truck that I just overpaid for was going to sit there over the weekend with nothing happening. I asked them to find out when the work would be done and call me back and I would bring the truck in because I need it for work. I had a previous bad experience with the exact same thing where Ken Grody kept my truck for almost a month because they damaged my door when they were changing the oil. So I waited over 3 weeks for a call back and nothing happened. I contacted the original sales person who sold me the truck and he assured me he would take care of it. 3 more days went by of me telling him they hadn't contacted me and I was still waiting. He told me, "sorry I'm busy, call Ken Grody customs" Ken Grody customs finally calls me the following Monday and is acting like we're speaking for the first time. No knowledge of the previous conversation I had with them about making sure the truck isn't going to sit around with nothing happening. At this point, I'm over it and my expectations are so low that I'm just going to hand the truck off and let them keep it as long as they want because I'm tired of the bad service and having to make a million phone calls. I will update this review after the truck comes out of the body shop. I was on the fence about buying a truck here, it was between here and driving all the way to Bakersfield and going to Jim Burke Ford and I really wish I would have just driven to Bakersfield.