When I went in over the Presidents Day weekend, the handbag selection was awful. The inventory they had was so out of date - it was very disappointing. Strike one. They had a lot better shoe selection but of the two shoes that I wanted to try on, they didn't have my size. Strike two. Sales Associates were not very friendly and I had to search for someone to look at a watch in the glass case. I eventually gave up. Strike three. I hope to have better luck next time but this visit, I wasn't impressed. read more

SA's Vanessa (phone order) and LaLa (in-person) = 5 STARS! They made my overall experience pleasant. The store = Great selection and pricing. I'm obsessed with the overall aesthetic of the store (displays, decor, etc). Be mindful, this particular location is extremely busy. There was a wait the day I went but it moved fairly quickly. TIP: Get there early. I used to complain that they never picked up the phone (similar to the Woodbury, NY location) but after seeing the traffic they deal with, I understand. Look forward to making more purchases in the future! read more

There was a line waiting to get into the store and fortunately the line moved quickly. Once inside we browsed around and looked at the bags, wallets, shoes, and clothing. Sale staff was friendly and it looked like they were well staffed as we never had to wait long to find someone to help us. Price wasn't too bad either, for examples, there was medium size shoulder bag for a little over $500 and some cool flats for about $350.00. There were a lot of styles to choose from as well. If you're a fan of Gucci then I would suggest stopping by here as you might find some great deals. read more

Great experience here. Greeted at the door and all the sales reps were respectful and kind. Pablo helped us and told us the sales on all the merchandise. I would definitely come back here. read more

Terrible customer service they do not answer the phone no matter what time do the day you call

Yes it is cheap and you can find all the 90`s gucci items in this store BUT the customer service, EVEN the manager herself, DAISY is the worst in the industry! I bought myself 3 bags and one of them was the wrong bag (because she bring the new bag in the pouch and we assume she knew what shes doing since shes "a manager") So i called em in the next day and her response was not even sorry nor admitting she made a mistake but instead she giving me attitude on the phone and keep insisting that she dont remember selling 3 bags to us yesterday 10 minute before closing...really? will never come back read more

I went here today and was surprised to find so many small accessories on sale plus an additional 50% off. I bought 2 key rings and a coin purse totally $251. Not bad considering one key ring retails for $250. Good selection of handbags if you are willing to spend close to $1000. Great discount compared to retail store prices. I advise getting to the store when it opens, later in the day there is a long line waiting to even enter the store. Sales associates were friendly. read more

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I went into this location not knowing what to expect and i was so shocked! I had read some negative reviews on here and was a little concerned. The people were super friendly and helped me and my friend find everything we needed! They had a great selection of purses! I wouldn't come here looking for a typical Gucci belt as the selection was limited. The purses were amazing though! read more

The blonde who's in her 30s act like shes in high school still. Wearing them discounted Gucci tracksuits must have really got to her head, as she allowed DOZENS of people to skip the line. When asked about this she told me it doesn't matter because each person gets a sales associate. There weren't enough sales associates in that store for each person nor did any pay attention to you, nor was one assigned to you when you walk in. Enjoy waiting in line waiting over an hour while blonde bimbo upfront lets everyone behind you head in. read more

It only let literally less than 5 people in the store at once for no reason because the store footprint is HUGE! It really doesn't make sense. There are barely any shade to wait in line. Make sure you packed the same stuff as you would go on a hike or go to Disneyland. Otherwise you may suffer from dehydration, sunburn or heatstroke. Or make your appointment online 2 weeks ahead to avoid waiting. I was there before the store opened and I had to wait for one hour to get in. read more

I say, if you don't mind wearing last season's merchandise then this is the place for you. You might get slightly discounted prices but if you're in for the hunt I would rather pay the full amount of an in season item. I like the service, the guy helped me right off the bat with what I needed. Five minutes later. Boom! I'm outta there. No need to tell them how many shoes I have, how much I had for lunch and what diet fad I'm currently into. I don't have time for that. They have quite a few men's messenger bags and wallets there as well as shoes. I almost bought a pair of loafers. People, do not be stupid. This is an outlet store not their current- in season boutique. Call ahead if you aren't sure if they have the merchandise you're looking for. read more

I gave one star because I think it never make sense that everything in store is final sale and they are no return and no exchange. Even it is an outlet store. It is a luxury brand, I bought something for 700+ bucks, and I didn't see it was on sale. Everything! Doesn't matter it is more than $1000 dollar or couple hundreds, they are all final sale. I could not understand that. And I feel all the sales are not friendly. I think sales in a luxury store, they should be more friendly than others.. read more

Gucci Outlet - Men's Clothing Near Me - Cabazon, California

This is our second time visiting the outlet the first time they had a great selection. My mom almost bought a Gucci hobo. We came back a year later I wanted a card case but this time my mom and I noticed the handbag selection wasn't as big as it was the year before. My suggestion go to the store early, during the day a line starts to form in front of the store. I find Gucci very reasonable price compared to Louis Vuitton. My case was $150 after tax. But make sure you get a good SA (Steve is good). read more

Gucci Outlet - Men's Clothing Near Me - Cabazon, California

Lady at the front door had a horrible attitude. They not helping inculcated store managers,I not going to this store again. I'm sure they happy they lost one expensive client. read more

I love this store, and don't love it at the same time. i love it because the markdown is pretty significant, yet it is last season's stuff. They don't necessarily have the more traditional items, but rather the trendy, that they need to get rid of. There's one dude who works at Gucci, who does not appear to be Chinese, but speaks Mandarin. It was trippin' me out when I saw it happen. My guess was that he was of some sort of African-American mixed decent. However, he was speaking Mandarin to this couple, as they were paying. Pretty impressive, Gucci associates! Okay, why do I hate it? Because of the people who shop here! OMG, so many people who come into Gucci are so hungry for a deal, that they're willing to be rude. It's horrible. read more

I was so disappointed went there November 23 2018 stood in line 21/2 hours finally got in I drove 1 hour & 40 minutes to get there, finally got in purchased my items got home & they gave me the wrong pair of boots. Now I'm so mad my feet are swollen & I have to make that drive again gas is so freaking high. My sister said they suppose to check each item you purchase in your presence before you pay. I have now driven back to the Gucci store went to the front of the line was given a little of a hard time as if I was a liar, but after showing my receipt from the day before which was a good sum & I had to pay over 300 more I have to say I got the right boots & they didn't have any more on the floor & they gifted me a nice bottle of Gucci perfume. Thanks Gucci read more

Steven was so amazing. He gave me a warm welcome and helped me in finding tote bags and a pouch which I was looking for. He gave me an excellent customer service. I went to Fendi and Burberry, but I didn't receive the same kind of service that Steven gave me. So, I bought few more items from him. It was worth it to drive from SD. He made my day!! read more

Bought a crossbody bag less than a year ago, snap is already broken. Don't waste your time or money, it's all crap.

I had a really nice shopping experience thanks to yadira. She was so sweet, helpful and attentive. She delivered above and beyond customer service. read more

The line is ridiculously long and we waited 3 hours and the security guard was not smart that he let a man get in bec the guy reason he has sister inside which is not true. The items are limited and the bags are not on sale.Black friday maness never again. read more

Not the nicest store. It's pretty small but, the always tend to rearrange their decor every three months upgrading their look. Sometimes you will find real cool items and other times you will not find anything that catches your eyes. I suggest you take a business card and call to ask for an item that you're looking for before traveling to this location. They have valet parking on the west wing entrance that is very helpful especially on a 3 day weekend. Not the friendliest of staff, they stay at a good 15 feet distance from you. I understand their behavior because of the constant window shoppers. Purchase something and they suddenly turned into the friendliest sales person in the world. F.Y.I- Their prices are at their lowest during a holiday weekend. read more

Our sales assistant forgot about us and helped someone else instead. I was standing there for a good 20-30 minutres waiting for him to come back with a bag from the back and this was the second time waiting for him already. As my bf walked out of the store to take a call he indicated that he had come back and was right behind me, I turn around to see that he had a stack of merchandise in his had and started ringing some people up. I stood there patiently trying to catch his eye. When he finally looked up 5 minutes in I had to ask if he got my bag when he suddenly realizes that he forgot. Not only did he not drop everything he was doing(since he was helping me before those people and I would expect that), he kept on ringing them up and only mentiond to the other cashier to grab me a bag from the back when he was going in. I guess purchasing 2 bags wasn't enough comission for this guy and opted for the couple with more instead. Pretty bad selection but I'm glad mum and I found something we really liked. Otherwise 0-1 stars. read more

I'm from Torrance, ca I made the drive her on 9/13 to purchase a belt for my daughter as one of her 21st birthday gifts, as I selected the belt and went to the cashier to pay but I wasn't set on the belt due to sizing.. I asked the cashier if by chance they had a size up in the back.. she was very friendly and went to check she came back with the correct size and mentioned that there was a slight difference but was close.. finished the transaction, she put the receipt in the bag and handed the bag to me... fast forward to today, day of my daughters birthday, she tried on the belt and it seemed off wasn't settling correct once on... I look at the receipt to see if we had time to take the belt back and noticed that cashier gave me a men's belt instead! I've been trying to call and no one is answering and I can not leave a message because the mailbox is full-- so this is my last resort in hopes of management reading this review so that this can be fixed ASAP. read more

1st time here a little ghetto . As we waited to get inside a couple of women were having a fight over the line. I dont get it everyone eventually goes in to shop. Anyhow the store is noce organozed and the employees are immaculate!!!! That I did appreciate... read more

4 out of 5 because the line is always long! I finally managed to get in the store and I was underwhelmed. I guess it's like a treasure haunt where you might get lucky at times. Prices are about $300 less and above. Employees are okay , not the typical "super nice" ones at the store. read more

Octavia was extremely helpful and friendly, always finds me great deals and recommends great bags. Due to the pandemic the store has all precautions in place to protect the patrons clean, sanitize, and operates business at minimal capacity. Always great finds here too, thank you Octavia. read more

Bought a rare black Gucci Dionysus here. Salesperson Akira "Kiki" was helpful and very patient.

Never coming to this store again. Came to shop for my family and Laurence was not co-operating and made me wait for a good 40 minutes to an hour. Please rewind the cameras to check how long I waited. (Today's date, 8:02pm). I appreciate Sky's assistance since Laurence was being quick when I had simple questions and could've saved me the time to go to another Gucci location. But I felt Sky didn't want to deal with it either, you can tell when someone loves or hates their job. Because of this experience, my money doesn't deserve to be spent here. Sucks to say, this store lost a customer when I was planing to spend a lot and was looking forward to it. Disappointed, thank you for wasting my time before you guys closed, making line for no reason. Please teach Laurence how to manage his attitude. You would have happier customers if you replaced Laurence to not guide store lines because he's representing the store and that was very unprofessional, expected Gucci to be better than that. read more

I had the best experience here thanks to Lala! I first called about a week ago regarding a couple of products and was told by someone I would receive some pictures within 20-40 hours and a week went by and I got nothing. I called back and got in touch with Lala, as soon as she answered the phone I got a good vibe from her. She was instantly so sweet and caring and sent me the things I asked for within 20 minutes! Not only did she send me what I originally asked for but I asked her a million questions about every possible product and she had such patience and was soo sweet and helpful and sent me everything I asked for! I highly recommend if anyone goes to this store ask for Lala to help you! shes the best and really knows her stuff! :) read more

Always nuts here. Prices fantastic, especially during holiday sales. I'm not a Gucci connoisseur, but the merchandise seemed a little out of date. However, Gucci is often timeless, so that's ok. Always worth a look-see. Enjoy! read more

Went today and waited for about 20 min to get inside, well, they should have some types of fan for people outside because it gets really hot. I bought a pair of shoes that i couldn't find anywhere for half price btw. The Latino guy was super nice and cool. Thanks. Also they say by November they are going to be the biggest outlet store in USA. Big kudos! read more

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Excellent place with very expensive things. I love the bags that they have here. And they have very nice clothes highly recommend. And the prices are really good compared to the store on rodeo. But everything is past season read more

A big Thanku to The young lady there who helped through the process of getting my Gg tote bag repaired. Very sweet and kind. I usually feel like a bother with some companies. She made me feel comfortable. Thanku jasmin.. FYI you can take your bag or gucci item in to get repaired, just ask. Very fast and great communication read more

The selection was not bad, but they did not have the purse I was looking for. Despite that, the prices were pretty good. The store was mostly empty when we were there, which meant the staff were helpful and attentive. We didn't have to deal to the rude customers that others reported. It's not a good as an actual Gucci store, but not bad for an outlet. read more

Good selection at this store. Cheaper prices, obviously. Since it's the outlet store, most of the styles are last season's. Don't expect to find current stuff here. However, people do get lucky and find some good stuff. My sister in law found one of those leather key holders for $80, which is a steal, and she bought a black leather men's wallet for approximately $160 or so. Best of all, the staff is unpretentious. They are all very helpful and do their best to find the item you want "new." Be prepared to deal with pushy customers. read more

Drove 2 hours just to come to the Gucci outlet store and it said they close at 6, it was barely 4 o'clock and the security wouldn't let us wait in line. Was so disappointed, it was two hours before they close and we couldn't wait in line. Plus he was rude about it too. read more

Great selection and prices, however due to Covid there were huge lines, about 100 people, waiting to enter.

I had a pleasant experience at this location. The salesman was very attentive to my wants and showed me all the bags that caught my eye. There isn't a big selection but there are a few winners I must say. read more

I have been trying to call this store for A FULL TWO WEEKS and no one has ever picked up the phone. Also, their voicemail is full. Excuse me, but what the f*ck is wrong with you, Gucci outlet in the middle of the desert? Is it too hot to walk over to the phone and answer it? Do you even have the ringer on? Let me fill you in on something...answering your phone is rule #1 in basic customer service. Zero stars. read more

Great and very helpful staff. Love coming here for the deals. The shoe selection for men is awesome and you can always find great clothes for your kids and wife. Highly reccomended. read more