This Facility is really nice and maintained. Perfect hours for access. Al is very helpful and very…read morerespectful. I highly recommend this storage facility. The value is also great and they offer a great military discount.

I had such a great experience with this family owned, small business! They are extremely responsive…read morewhen I have any questions and are always there when I need help. The facility is kept in great condition and I feel secure having my belongings stowed at this storage unit. Highly recommend.

Super clean and way more room than I expected! Super nice staff that helped me learn how to do the…read morelock...I recommend this location at a great low price as well!!! 5 stars!!!

Josh on 35th was super helpful and friendly with everything I needed. Super nice guy with a great…read moreattitude

PROS: Penny is a friendly and helpful manager of this…read morefacility. Security looks as good as any other storage center. Cameras monitor main driveways. If you follow someone into the storage area without entering your gate code, you may not be able to get out. The area of town is ok. Storage is month to month and special pricing is for six months. The units I saw were not 'clean' but it was just a matter of sweeping them out and spraying insecticide. There was rodent poison in the unit. My unit is 9 ft tall. CONS: Even though prices seem to be better than other storage facilities, there's a catch and hidden fees. Insurance at $12 per month is mandatory and there's a $22.00 administration fee. So even though they sometimes run specials such as 'first month free', it actually isn't free. It cost $34 for the first month. ($22 admin + $12 insurance) Corporate advertising on the internet is not reliable. e.g. they advertised a 10 x 10 but what they really had was 2 five by tens side by side. This means you need 2 locks and some large items might not fit. Same thing with the 5 x 10. It was actually 2 five by fives side by side. They also listed some units as being 'Outside/Drive-up access''.When I got there, many of the advertised specials were outside but you couldn't drive up to them because they were inside and down a hallway. The excuse I was given was 'we have 500 storage facilities all over the US and can't keep track of what's available'. However there was a computer in the office. All they need is something called a 'database'. Also their website doesn't make it clear that you can't rent a unit unless you pay an additional $12 per month. This kind of reminds me of the bat and switch advertising that was extremely popular before we had internet. There is an asterisk beside prices but I couldn't find the disclaimer. The next day I found it in super tiny light grey lettering at the bottom of the page. It says, 'Other restrictions, taxes and fees may apply.' So when comparing prices always ask about hidden fees and costs. Penny could not guarantee some units were not leaking. I saw roof damage above my unit. All she could say was, 'the previous tenant never complained about it' and there were no water marks on the floor. She sold me a plastic cover. It was very difficult to impossible to work with a large piece of plastic in a 5 x 10 enclosure. I'm not sure if the plastic will make it better or worse in the event of monsoon rains entering the unit. Also a drainage trough runs along the edge of my unit which means water can and does enter the units. Even though there are 'regular prices' listed, it is unknown how much prices will go up after 6 months. Time will tell. I like the location of the unit Penny gave me. I covered my cardboard boxes as best as possible and hope they'll be ok.

Prices for this location were different when I went in person and the process was longer to set up…read more With the additional fees not seen online I decided to go elsewhere.

I was truly satisfied with my service a the time it took to get my unit. The front desk customer…read moreservice is limited to one person, but the young lady Emberly was great at her Job. She explained everything regarding the unit rental very thoroughly. I got there at 8am a was done by 8:25am. I am ready to move into my unit a save myself a couple of Dollars. Thanks Dollar Self Storage

My husband has had this storage unit for a little while now and we've never had an issue. The hours…read moreof entry work perfect with our busy schedule. We just had to move our items out of storage unexpectedly so couldn't give the appropriate notice that's normally required and they were very understanding and the staff is friendly. I would definitely recommend. ~Marlon and Tanisha Parris

The ladies in the office were awesome. Well knowledgable and friendly. We would definitely…read morerecommend this location to anyone needing a storage unit. Thank you Ladies!!!

RUINED Furniture and items!! I specifically acquired a secure A/C cooled storage unit to insure my…read moreitems remained in great condition. Long story short, common sprinkler malfunction ruined my furniture with water damage + mold. Not to mention Store more washes their hands of it and refers you over to a 3rd party insurance company which will provide you a payout that leaves you SOL.

7 years ago I rented my first storage locker, today I have 6 storage lockers at this facility …read more.. so I speak from experience ... the managers and staff have always been courteous, cooperative and care about my needs as a client ... the rental rates are very competitive and even lower than some nearby competitors ... I highly recommend this facility ... Many thanks to Sherri Neely and Heidi Norman Facility Managers I have lived in Avondale for 8 years.

If I could give 20 stars I would Charity is a superstar!! always going the extra mile to help out I…read moreappreciate it so much

Hello everyone This place is absolutely amazing you couldn't…read moreask for better customer service and they really do care about you and your things. I have been impressed from day one. And whoever reads this I am really seeing this from the bottom of my heart this is a really good place to do business with.

I contacted storage for my car at $118 a month. Within a…read moreyear my rate went up to $225.13 a month. Rent at your own peril.

Go see Rani, she's energetic, well spoken, great communication by being transparent with pricing no…read moreshady vibes! She works really fast and friendly, I was here for 15 minutes from payment to move in and she honored the promotional offers online. Very easy to work with. I definitely recommend storing here this is how storing is supposed to be. No headaches. Very clean well kept facility. Great staff. THANK YOU StorAmerica you're doing something right!!!

I would of stayed another month if the woman working the front desk wasn't so nosy. She interrupted…read moreme twice while gathering my things to ask if I was going to be using the storage unit still. I get it it's her job but I'm an adult and if I'm moving my belongings I should be able to do it in peace. Overall the storage place is decent.