Fairly straightforward job addressing mostly edges in kitchen and 2 bathroom. Special request to…read morecut/fit two triangle pieces of tile (tile supplied by me) into open spaces where a fixture had been removed. Technician Harry was prepared and knew the scope of work and set to work. He did a good job. Challenges were scheduling the job. It was approved in February but not actually completed until September. Also color match in kitchen was not right, but I prior approved it so I'll have to own it. Maybe could have gotten a little more direction. Less a criticism, just things to be aware of when engaging a project.

I was considering replacing the tile in my small condo bathroom until I learned that there were…read morecompanies cleaning the tile and resealing it. I did an online search and The Grout Medic was one of the first companies that came up so I gave them a call and scheduled an appointment. My tile in the shower was an absolute mess. Dirty and dingy. By the time they were done, it was like a whole new shower. I couldn't believe how good it looked! Like brand new! The floor was also cleaned and one horrible stain was almost completely removed. The work lasted most of the day and the person they sent out cleaned up after themselves. I was very happy with the communication and the whole process. I plan on using them again to clean the tile in a couple of years.

Radek has done grout and cleaning services at several of our rental units. He is amazing - prompt,…read morevery affordable and does high quality work. On our most recent service, Radek was out of town and adjusted his schedule to ensure our work was done before our new tenants came in. Finally, Radek is the most affordable in the city. I got several quotes from other grout and tile companies and they were at least 3x to 4x more money for the same services.

Radek deserves all of the five star Yelp reviews…read more Most businesses don't want a job this size, and many hate coming into city condo buildings, so I was grateful Radek was interested. I had to wait ten days, but it was worth it. (Left a request on Angi, and not one viable reply.) He replaced five large tiles that had detached and regrouted around them... saving me from having to re-do the entire bathroom floor. Matched perfectly... you can't tell the old work from the new. Arrived on time and worked quickly. I was worried about tile/grout dust, but there wasn't a spec in my condo after he left. Highly recommended!

They know their stuff Professional, neat…read more Job well done. If you have tile, marble or granite they can make it look like new. We had a pickle juice jar break and it etched the finish off They made it look like new.

I have marble floor tile in my kitchen and bathroom that I wanted cleaned with the grout restored…read more I called CSI after reading so many 5-star reviews. When the estimator came to check out the job, he was very friendly and professional. I asked if they could also clean the mold in the bath grout (glass tile); he said yes so I asked him to add this to the proposal. I discussed the proposal in detail over the phone and scheduled the job. The marble was cleaned and polished but some of the dirt in the cracks did not come off. My biggest disappointment, though, was that the mold in the grout between the bath shower tiles did not come off completely. When I asked why the black spots didn't come out, the reasoning that was given to me was that the mold is too deeply embedded in the grout. I asked whether the solution used contained bleach, and the answer was no, that bleach can cause damage to tiles, and the solution used (created by their own chemist) doesn't contain bleach for this reason. So I sprayed my own tile with bleach. The first picture shows before and after. On the left is the grout cleaned by CSI, and the picture on the right is 5 minutes after spraying with bleach. I expected the tile to look like the picture on the right when I asked CSI to include this in their quote (I paid $375 for this part of the work, when $5 bottle of bleach did the work). The second picture is the marble floors in the kitchen, finished product. Cleaned and polished, though still some dirt can be seen. Overall I liked the company and their customer service. I gave them feedback and they were receptive to improving their work.

I worked with Leo and his team to help me deep clean an old chair. I cannot tell you how happy I…read more am with the results. It's everyone's favorite chair now. The price is also extremely competitive. Highly recommend them.

This is such a reliable business! Their website works great for setting up appointments (so does…read morethe phone number for that matter), and they respond within 24 hours to set up a time and clarify what needs doing. We've had them clean both basement rugs that have a tight weave and other wall to walls that have a more shag-like weave, and they did great with both. They also do furniture. Their prices are very reasonable.

I had a phenomenal experience with Roger Konarski of Restoration Stoneworks over the years. He was…read moresuper responsive with emails, provided options, and did excellent work for my clients. I was very impressed! I felt the prices were super reasonable, especially since the granite and limestone in the kitchen and baths cost thousands of dollars. I wish more people would put as much care into maintenance of their stone as they do their cars! I have always heard, "Why didn't I do this sooner?" Yes, they maybe very busy, but to me that means their services may be in high demand. Highly recommended!

They did a terrific job polishing our marble vanity and floor! Scheduling was fast, easy & Roger…read moreis knowledgeable & very responsive. Crew was on time and got the job done quickly. I couldn't have asked for better service!!

Brandon took very good care of my 15 year old couch and cleaned up after he finished. The service…read morewas easy to book and quick to receive. Pleasant, respectful and efficient. Highly recommend.

Leaving one star because these people completely wasted my time today and I'm pretty upset about…read moreit. My appointment was scheduled through text, and in the screenshots below you'll see where they quoted me "ballpark $129." Then they tell me that they have off site washing as well and the tech will assess the condition on arrival. Note that there isn't a mention of the huge increase in cost for offsite cleaning (this becomes relevant later.) The appointment was for some time between 11-1 and at 12:45 I get a text saying they'll be there in 30 minutes. Fine. I'm used to this kind of thing happening. Nonetheless, I did block out this time in my day and unlike some, I don't have today off for Indigenous People's Day. The tech comes in (I later learn he's the owner) and he immediately tells me that my rug smells like dogs. Ok..... I have two dogs so I guess I'll buy that. Then he says he recommends offsite cleaning and that's going to cost $175. There's no explanation of why he recommends offsite cleaning and why it's more expensive so I ask what the difference is, and he tells me the difference is the price. Ok....? So I tell him I don't want to pay $179 when I was expecting ballpark $129, and can this be done in house? Yes it can, but due to the smell, it's going to cost you $150. Again, no explanation and I have to ask what smell has to do with getting the rug to look cleaner and brighter. All he can tell me is that if they don't treat for the smell, the cleaning will only exacerbate things. At this point, I decide to voice my frustration about the fact that the extra costs were not discussed with me. Immediately he tells me that all costs were discussed and he knows this because he records and listens to every call. Dude - there was no call on this so now I know that you aren't a very honest person. I say, "ok, could you send me that recording?" knowing full well that he has no recording. I didn't expect the response to be yes but he gets very defensive with me at this point and I just say, "you know what, you're here and I need to get this done so let's just do the in house cleaning for $150." I'm skipping over the fact that he is continuously telling me that he knows costs were disclosed because he trains everyone himself, etc. and then he says, "what do you think an in-home assessment is?" That kind of questioning of a client just makes the situation feel worse. Are you implying that I'm an idiot? I didn't like this guy's attitude and it's important to note that when I initially expressed frustration, I wasn't yelling or being rude. I simply stated why I felt frustrated and the defensive stance started right away. Not the kind of interaction I want to have with any business. Finally, I start moving furniture off my rug and after all that he tells me he doesn't want to do the work. I will admit that now I'm pretty livid because I took the time out of my day, and there was zero reason for him to refuse to clean my rug, other than he didn't like the fact that I expressed frustration. It's like the minute I tell him that costs were not discussed with me, he engages in child-like behavior. I know this is long, but I'm posting because A) You need to know that the ballpark they quote may actually be a lot higher, and B) If you're looking for an explanation of why certain services are needed, you won't get a whole lot of info. Oh and the kicker is that he told me if I posted a negative review, he'd take action. Cool. Awesome person.

I highly recommend Stone and Caulking. They were punctual and extremely informative on what they…read morewere going to do. I really appreciate the timing they took and they were extremely clean and tidy.

Highly recommend Stone & Caulking! The owner Mario came out and provided an estimate and created a…read morework schedule that was convenient for us. He and his helper Felix did an outstanding job cleaning, sealing, and grouting the marble in our powder room, three bathrooms and kitchen of our home. We have had other stone vendors come out to do the same work who either left lots of remaining stains, didn't know to get the honed stone finish, or left the work areas a mess. Mario's work was top notch and am recommending him to all my friends. I can't believe how refreshed and clean our bathroom and kitchens look!