Super knowledgable, responsive, and easy to work with!…read more He knew the exact name of the type of tile that needed replacement in my bathroom and was fair and reasonable.

Having renovated five homes, we have extensive experience working with contractors. Radek is…read morehands-down the best we have ever hired. Over the last year, he completed projects in four different rooms for us. Every single time, his pricing was fair, his punctuality was perfect, and he kept the workspace spotless. Most importantly, his craftsmanship is flawless. If you are searching for a tile contractor in the Chicago area, look no further. Hire him immediately.

They know their stuff Professional, neat…read more Job well done. If you have tile, marble or granite they can make it look like new. We had a pickle juice jar break and it etched the finish off They made it look like new.

I have marble floor tile in my kitchen and bathroom that I wanted cleaned with the grout restored…read more I called CSI after reading so many 5-star reviews. When the estimator came to check out the job, he was very friendly and professional. I asked if they could also clean the mold in the bath grout (glass tile); he said yes so I asked him to add this to the proposal. I discussed the proposal in detail over the phone and scheduled the job. The marble was cleaned and polished but some of the dirt in the cracks did not come off. My biggest disappointment, though, was that the mold in the grout between the bath shower tiles did not come off completely. When I asked why the black spots didn't come out, the reasoning that was given to me was that the mold is too deeply embedded in the grout. I asked whether the solution used contained bleach, and the answer was no, that bleach can cause damage to tiles, and the solution used (created by their own chemist) doesn't contain bleach for this reason. So I sprayed my own tile with bleach. The first picture shows before and after. On the left is the grout cleaned by CSI, and the picture on the right is 5 minutes after spraying with bleach. I expected the tile to look like the picture on the right when I asked CSI to include this in their quote (I paid $375 for this part of the work, when $5 bottle of bleach did the work). The second picture is the marble floors in the kitchen, finished product. Cleaned and polished, though still some dirt can be seen. Overall I liked the company and their customer service. I gave them feedback and they were receptive to improving their work.

This is such a reliable business! Their website works great for setting up appointments (so does…read morethe phone number for that matter), and they respond within 24 hours to set up a time and clarify what needs doing. We've had them clean both basement rugs that have a tight weave and other wall to walls that have a more shag-like weave, and they did great with both. They also do furniture. Their prices are very reasonable.

Had a great experience having them clean my couch. The couch really needed it! It was so easy to…read moresetup the appointment- I requested a quote on Yelp and within minutes they called me, asked me to send a photo of my couch and had a quote right after that! Scheduled the cleaning the same week, and they did an amazing job! Will recommend their service to anyone looking for a great couch / carpet cleaning! Thanks for bringing life back to my couch!

I had a phenomenal experience with Roger Konarski of Restoration Stoneworks over the years. He was…read moresuper responsive with emails, provided options, and did excellent work for my clients. I was very impressed! I felt the prices were super reasonable, especially since the granite and limestone in the kitchen and baths cost thousands of dollars. I wish more people would put as much care into maintenance of their stone as they do their cars! I have always heard, "Why didn't I do this sooner?" Yes, they maybe very busy, but to me that means their services may be in high demand. Highly recommended!

They did a terrific job polishing our marble vanity and floor! Scheduling was fast, easy & Roger…read moreis knowledgeable & very responsive. Crew was on time and got the job done quickly. I couldn't have asked for better service!!

Leaving one star because these people completely wasted my time today and I'm pretty upset about…read moreit. My appointment was scheduled through text, and in the screenshots below you'll see where they quoted me "ballpark $129." Then they tell me that they have off site washing as well and the tech will assess the condition on arrival. Note that there isn't a mention of the huge increase in cost for offsite cleaning (this becomes relevant later.) The appointment was for some time between 11-1 and at 12:45 I get a text saying they'll be there in 30 minutes. Fine. I'm used to this kind of thing happening. Nonetheless, I did block out this time in my day and unlike some, I don't have today off for Indigenous People's Day. The tech comes in (I later learn he's the owner) and he immediately tells me that my rug smells like dogs. Ok..... I have two dogs so I guess I'll buy that. Then he says he recommends offsite cleaning and that's going to cost $175. There's no explanation of why he recommends offsite cleaning and why it's more expensive so I ask what the difference is, and he tells me the difference is the price. Ok....? So I tell him I don't want to pay $179 when I was expecting ballpark $129, and can this be done in house? Yes it can, but due to the smell, it's going to cost you $150. Again, no explanation and I have to ask what smell has to do with getting the rug to look cleaner and brighter. All he can tell me is that if they don't treat for the smell, the cleaning will only exacerbate things. At this point, I decide to voice my frustration about the fact that the extra costs were not discussed with me. Immediately he tells me that all costs were discussed and he knows this because he records and listens to every call. Dude - there was no call on this so now I know that you aren't a very honest person. I say, "ok, could you send me that recording?" knowing full well that he has no recording. I didn't expect the response to be yes but he gets very defensive with me at this point and I just say, "you know what, you're here and I need to get this done so let's just do the in house cleaning for $150." I'm skipping over the fact that he is continuously telling me that he knows costs were disclosed because he trains everyone himself, etc. and then he says, "what do you think an in-home assessment is?" That kind of questioning of a client just makes the situation feel worse. Are you implying that I'm an idiot? I didn't like this guy's attitude and it's important to note that when I initially expressed frustration, I wasn't yelling or being rude. I simply stated why I felt frustrated and the defensive stance started right away. Not the kind of interaction I want to have with any business. Finally, I start moving furniture off my rug and after all that he tells me he doesn't want to do the work. I will admit that now I'm pretty livid because I took the time out of my day, and there was zero reason for him to refuse to clean my rug, other than he didn't like the fact that I expressed frustration. It's like the minute I tell him that costs were not discussed with me, he engages in child-like behavior. I know this is long, but I'm posting because A) You need to know that the ballpark they quote may actually be a lot higher, and B) If you're looking for an explanation of why certain services are needed, you won't get a whole lot of info. Oh and the kicker is that he told me if I posted a negative review, he'd take action. Cool. Awesome person.

Beware, if you have a move out, time-sensitive cleaning need, you Cannot rely on this company to…read morehave a technician show up. Green-Gen apparently is all about making green $$, rather than keeping promises to their customers. They double-book jobs and assist only the most lucrative booking that day :( The company cares more about the highest paying job rather than keeping a commitment to your scheduled appointment. I had a small studio cleaning appointment scheduled two entire weeks in advance. The afternoon of my scheduled appointment, the scheduler guy calls an hour into the 12-2pm expected service window to tell me the technician would be arriving closer to 4pm because the current customer had added cleaning needs? I pleaded for the tech to arrive as soon as possible, reminding the scheduler my cleaning was time-sensitive, and asked for a discount since I had to pay a fee to the moving company due to the cleaning tech being late. The scheduler guy said he would call me back. Instead, over an hour later, he only texted back that they were fully canceling on me. He would not pick up my call, and he never called me back to reschedule...so he made it quite easy for me to make sure to choose a more professional and customer-oriented cleaning company in the future. I sincerely hope you avoid this company too. This was a truly unkind and disappointing experience. "GREED-Gen" would be a more appropriate name for this company. There are Many other cleaning services in Chicago who use eco-friendly products. No need to support an unprofessional company like this. I blame the inept scheduler, not the technicians. It's too bad that the terrible customer service of their unreliable scheduler has lost future business & tips for his techs, and has given me no choice but to leave a bad review.