I have to say all the reviews are correct, this is really a 5 star experience with Josh. Our…read morebathroom looks so good, we are scared to use it and are still using our other bathroom a week later ! Josh did not over promise and warned us of places that he would not be able to change, but everything else exceeded our expectations, AND the price was very reasonable. He polished our tile floor, counter tops, bath surround tiles and regrouted and sealed our shower. He was on time, courteous, friendly, cleaned up and left our 18 year old bathroom looking and feeling like new. Also gave us recommendations for cleaning products to protect the surfaces. Excellent!

Josh provided fair pricing, and provided excellent service. My shower looks new again. Josh also…read moreprovided great tips on products to maintain appearance.

Radek has done grout and cleaning services at several of our rental units. He is amazing - prompt,…read morevery affordable and does high quality work. On our most recent service, Radek was out of town and adjusted his schedule to ensure our work was done before our new tenants came in. Finally, Radek is the most affordable in the city. I got several quotes from other grout and tile companies and they were at least 3x to 4x more money for the same services.

Radek deserves all of the five star Yelp reviews…read more Most businesses don't want a job this size, and many hate coming into city condo buildings, so I was grateful Radek was interested. I had to wait ten days, but it was worth it. (Left a request on Angi, and not one viable reply.) He replaced five large tiles that had detached and regrouted around them... saving me from having to re-do the entire bathroom floor. Matched perfectly... you can't tell the old work from the new. Arrived on time and worked quickly. I was worried about tile/grout dust, but there wasn't a spec in my condo after he left. Highly recommended!

Gino did a great job regrouting our shower. Very professional. Contacted us the day before to…read moreconfirm our appointment and arrived at the stated time. Shower looks great! Thanks Gino

My kitchen tile floor really needed some attention after years of abuse. I called Gino at Grout…read moreFix and I provided pictures of the area that needed his services. He responded quickly and provided a cost estimate based on an estimate of the square footage I provided. He arrived promptly at the designated time and worked for about the 3 1/2 and brought my floors like they were just installed. Gino was professional and courteous and the final cost was nearly the same as his estimate. Great job and I am completely satisfied.

I called up on a Tuesday and Mark was out Wednesday. Pricing was fair and his work was great…read more Cannot recommend this local business enough. Lisa was very efficient and set up the estimate quickly. Pictures show the after. I forgot to photograph the before, but it was pretty bad. Mark did a fabulous job and turned a moldy bathroom into one that is now perfect! Mark left me with instructions also on how long to wait before showering and a sealant. He replaced all the grout in my sons' bathroom and cleaned the grout in our master bedroom.

Grout Masters did a great job on the tile/grout in two showers. They now look SO much better! In…read moreaddition, the price was fair and the job was completed promptly. Excellent all around communication with both Lisa in the office and Mark as tech. I really want to stress that it felt good working with them. Growing up as part of a family run business it was always taught to me that the customer should be treated in a friendly, respectful manner--this is exactly the way Grout Masters treated me...and all my family members including our pet! A pleasure doing business with them.

I have so many good things to say about Sonny. He responded quickly and was very helpful when we…read morewere first talking. He gave me a price that was very fair. Showed up and was honest about what he would be able to do and handled everything perfectly.

Sonny did a great job! I was thinking of remodeling my bathroom but Sonny made it look like new.read more

I was considering replacing the tile in my small condo bathroom until I learned that there were…read morecompanies cleaning the tile and resealing it. I did an online search and The Grout Medic was one of the first companies that came up so I gave them a call and scheduled an appointment. My tile in the shower was an absolute mess. Dirty and dingy. By the time they were done, it was like a whole new shower. I couldn't believe how good it looked! Like brand new! The floor was also cleaned and one horrible stain was almost completely removed. The work lasted most of the day and the person they sent out cleaned up after themselves. I was very happy with the communication and the whole process. I plan on using them again to clean the tile in a couple of years.

My bathroom shower was in need of grout repair. Called the Grout Medic, as they had excellent…read morereviews. Michael Miller came and assessed the situation. He was very kind and thorough. He recommended that the entire shower be regrouted. Michael explained everything and gave what I thought was a very honest and reasonable estimate. On the day the work was to be done, Tony came and worked 8 straight hours. He did an amazing job. He was meticulous, courteous and touched up a few things after the walkthrough. He was extremely neat and cleaned up after the job was done. The shower looks brand new! I highly recommend The Grout Medic. Thank you Michael and Tony!

We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

Solid job. Between the getting the estimate done, communication, and of course the work was all…read morevery professional and well done. Julian was helpful in getting everything set up and Vinny did an excellent job. There was one tiny wrinkle in that it was originally an afternoon job and the night before they changed it to the morning. Thankfully I could make it work, but a little more lead time would have been nice. Overall, I'd still 100% recommend them!

We had the good fortune to choose The Grout Medic to repair and restore the grout and tile in our…read moremaster bath and a powder room. Ron and Joe and the other members of the highly professional team team did an excellent job for us. The steam cleaning made the shower look as good as new. Grout was matched well, as was the caulk. We were given great advice for moving forward. We highly recommend this firm and would happily use them again.

After 29 years of use the tile surrounding our bathtub needed new grout and caulking around the tub…read moreneeded to be replaced. A soap holder attached on the tile was partially broken and needed to be removed. No telling what the structure behind would be. My husband and I are very happy with our experience with Grout Medic. Mike thoroughly explained the procedures needed. He did a great job. The price was reasonable for the quality. Our bathtub tile looks brand new! We booked another appointment for work on kitchen floor ceramic tile repair.

They know their stuff Professional, neat…read more Job well done. If you have tile, marble or granite they can make it look like new. We had a pickle juice jar break and it etched the finish off They made it look like new.

I have marble floor tile in my kitchen and bathroom that I wanted cleaned with the grout restored…read more I called CSI after reading so many 5-star reviews. When the estimator came to check out the job, he was very friendly and professional. I asked if they could also clean the mold in the bath grout (glass tile); he said yes so I asked him to add this to the proposal. I discussed the proposal in detail over the phone and scheduled the job. The marble was cleaned and polished but some of the dirt in the cracks did not come off. My biggest disappointment, though, was that the mold in the grout between the bath shower tiles did not come off completely. When I asked why the black spots didn't come out, the reasoning that was given to me was that the mold is too deeply embedded in the grout. I asked whether the solution used contained bleach, and the answer was no, that bleach can cause damage to tiles, and the solution used (created by their own chemist) doesn't contain bleach for this reason. So I sprayed my own tile with bleach. The first picture shows before and after. On the left is the grout cleaned by CSI, and the picture on the right is 5 minutes after spraying with bleach. I expected the tile to look like the picture on the right when I asked CSI to include this in their quote (I paid $375 for this part of the work, when $5 bottle of bleach did the work). The second picture is the marble floors in the kitchen, finished product. Cleaned and polished, though still some dirt can be seen. Overall I liked the company and their customer service. I gave them feedback and they were receptive to improving their work.

Ted gave me his quote quickly. He arrived ahead of time but…read morecalled me in advance. Quick and professional service. Competitive price.

Professional carpet cleaning makes aging carpet come back to life! Easy scheduling, reliable…read moreservice, thoughtful of my home, and experience shows! Called ahead to let me know he could start earlier if that worked for me. I highly recommend this service and will continue with Ted. The 5 stars are for the work done and for safe, excellent, clean workmanship. Recommended without reserve.