Super knowledgable, responsive, and easy to work with!…read more He knew the exact name of the type of tile that needed replacement in my bathroom and was fair and reasonable.

Having renovated five homes, we have extensive experience working with contractors. Radek is…read morehands-down the best we have ever hired. Over the last year, he completed projects in four different rooms for us. Every single time, his pricing was fair, his punctuality was perfect, and he kept the workspace spotless. Most importantly, his craftsmanship is flawless. If you are searching for a tile contractor in the Chicago area, look no further. Hire him immediately.

Gino did a great job regrouting our shower. Very professional. Contacted us the day before to…read moreconfirm our appointment and arrived at the stated time. Shower looks great! Thanks Gino

My kitchen tile floor really needed some attention after years of abuse. I called Gino at Grout…read moreFix and I provided pictures of the area that needed his services. He responded quickly and provided a cost estimate based on an estimate of the square footage I provided. He arrived promptly at the designated time and worked for about the 3 1/2 and brought my floors like they were just installed. Gino was professional and courteous and the final cost was nearly the same as his estimate. Great job and I am completely satisfied.

Grout Masters did a great job on the tile/grout in two showers. They now look SO much better! In…read moreaddition, the price was fair and the job was completed promptly. Excellent all around communication with both Lisa in the office and Mark as tech. I really want to stress that it felt good working with them. Growing up as part of a family run business it was always taught to me that the customer should be treated in a friendly, respectful manner--this is exactly the way Grout Masters treated me...and all my family members including our pet! A pleasure doing business with them.

I called up on a Tuesday and Mark was out Wednesday. Pricing was fair and his work was great…read more Cannot recommend this local business enough. Lisa was very efficient and set up the estimate quickly. Pictures show the after. I forgot to photograph the before, but it was pretty bad. Mark did a fabulous job and turned a moldy bathroom into one that is now perfect! Mark left me with instructions also on how long to wait before showering and a sealant. He replaced all the grout in my sons' bathroom and cleaned the grout in our master bedroom.

Sonny came in in December and steamed the grout and caulking in my shower and also buffed my marble…read morecountertop. He's super nice, has a great eye for detail and I've recommended him to all my friends. I originally called him because I'd had a bathroom renovation by some terrible workers and within three months the caulking was breaking off and the grout was impossible to clean. Sonny recaulked and gave me some great advice for keeping it clean. He's also very reasonably priced. I definitely recommend him.

We had Sonny come out again to help with a bay window in dire need of some work, and he absolutely…read morecrushed it again! He even helped us out with some additional spots where wood was cracking and caulk was beginning to chip away around the house. He even found some spots we didn't know about and did that work, too. I can't say enough good things about the work he does. The house looks spectacular after he got done with the work.

I was considering replacing the tile in my small condo bathroom until I learned that there were…read morecompanies cleaning the tile and resealing it. I did an online search and The Grout Medic was one of the first companies that came up so I gave them a call and scheduled an appointment. My tile in the shower was an absolute mess. Dirty and dingy. By the time they were done, it was like a whole new shower. I couldn't believe how good it looked! Like brand new! The floor was also cleaned and one horrible stain was almost completely removed. The work lasted most of the day and the person they sent out cleaned up after themselves. I was very happy with the communication and the whole process. I plan on using them again to clean the tile in a couple of years.

I hired the grout medic to remove some tile off of a balcony and they did a great job. Tony, who…read moreperformed the work, was very friendly and efficient and got my patio all cleared off which was not a small task. Michael, who came out to write the quote, could not have been nicer. Everyone I talked to on the phone for scheduling was also top notch. In addition, they gave me a very fair price. I received quotes from 4 different contractors in the city and the grout medic charged half of what some others wanted.

We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

After Dan contact me although for a period of time…read more He did a great job, making sure everything was corrected Sorry, I am updating my review To say they did a great job correcting it it just took time to get to Dan the owner Good work

I hired The Grout Medic to replace the caulk in my shower, but what I got was an entirely new…read moreshower stall. They not only took out the old caulk around the tile and replaced it, but also the clear caulk between the glass and the framing. And not only that, they cleaned all the tile, grout, and glass surround. Pete was meticulous. He did an even better color-matching job of the caulk than what was there originally.He also found some areas under the entrance to the shower stall that had never been caulked. You had to lay on the floor and look up under the doorway to the shower to be able to see it, and he found it and fixed it. Their service isn't cheap, but you know what they say, you get what you pay for. With The Grout Medic you get MORE than what you pay for! I highly recommend them.

After 29 years of use the tile surrounding our bathtub needed new grout and caulking around the tub…read moreneeded to be replaced. A soap holder attached on the tile was partially broken and needed to be removed. No telling what the structure behind would be. My husband and I are very happy with our experience with Grout Medic. Mike thoroughly explained the procedures needed. He did a great job. The price was reasonable for the quality. Our bathtub tile looks brand new! We booked another appointment for work on kitchen floor ceramic tile repair.

They know their stuff Professional, neat…read more Job well done. If you have tile, marble or granite they can make it look like new. We had a pickle juice jar break and it etched the finish off They made it look like new.

I have marble floor tile in my kitchen and bathroom that I wanted cleaned with the grout restored…read more I called CSI after reading so many 5-star reviews. When the estimator came to check out the job, he was very friendly and professional. I asked if they could also clean the mold in the bath grout (glass tile); he said yes so I asked him to add this to the proposal. I discussed the proposal in detail over the phone and scheduled the job. The marble was cleaned and polished but some of the dirt in the cracks did not come off. My biggest disappointment, though, was that the mold in the grout between the bath shower tiles did not come off completely. When I asked why the black spots didn't come out, the reasoning that was given to me was that the mold is too deeply embedded in the grout. I asked whether the solution used contained bleach, and the answer was no, that bleach can cause damage to tiles, and the solution used (created by their own chemist) doesn't contain bleach for this reason. So I sprayed my own tile with bleach. The first picture shows before and after. On the left is the grout cleaned by CSI, and the picture on the right is 5 minutes after spraying with bleach. I expected the tile to look like the picture on the right when I asked CSI to include this in their quote (I paid $375 for this part of the work, when $5 bottle of bleach did the work). The second picture is the marble floors in the kitchen, finished product. Cleaned and polished, though still some dirt can be seen. Overall I liked the company and their customer service. I gave them feedback and they were receptive to improving their work.