John, Rae, and Amber gave me top service! This review might be more than a little delayed, but I have never had a bad experience at Groovy Lube! read more

I love this place. It's a little pricey but if you want quality service you gotta pay for it these days. They have various types of oil with different ranges. I always get mid upper tier. The one that lasts 5k miles. They also did my inspection and they were super helpful read more

Quick and friendly service! I've been here before and the staff is very attentive to their customers. They offered me water and were super quick to get my car in and out of the shop for an inspection I was getting. Highly recommend, plus they have a restaurant next door so you can grab a quick bite while you wait. read more

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I have been to this location many times and the service is always impeccable. However, on this particular occasion I was met with so much patience, kindness, and understanding. I was helped by Ray who went out of their way to walk me through the process and make me feel seen. I'm usually pretty fearful of dealing with mechanics and oftentimes feeling condescended- but that could not be further from the truth here. If you need any servicing to your vehicle, this is THE spot! read more

Forget your days of Jiffy Lube or whoever else you use for a quick oil change or car inspection! Come to Groovy Lube. Each time I go I am greeted by such friendly staff, and usually by my first name! (They must save via license plate number). They always answer their phones, are kind and have fast service. I needed air in my tires the other day and didn't have any quarters so I stopped by Groovy Lube. They aired up my tires, topped off my liquids under the hood, blew out the millions of leaves that were hiding under my hood, AND gave me a coupon for the next time I need anything, all complimentary! It's the little things that matter and Groovy Lube pays attention to those little details. They have my business forever. read more

I've had my oil changed multiple time here and the quality of service has been consistent. My dad lives outside of Austin and he is also a customer of Groovy Lube. Tried other places and have been disappointed with not getting any oil (but charged) or customer services. GL not only does oil changes, but will (for free & as frequently as needed) check you tire PSI, air up your tires, clean your windshield, assess your vehicle before a trip, and so much more. Support local... especially when they are good at what they do. read more

Always top notch in service and kindness! They take their time to make sure your car is in good condition top to bottom.

I spent my lunch break looking for a place to get my State Inspection done. After being quoted 1.5 hours (maybe), going to a different business, chasing down an employee and being told the "State Inspector isn't there and I don't know when they will be back", I about gave up. Before seeing the "Groovy Lube" sign. I pulled in, was immediately greeted. The staff was extremely friendly, professional, and VERY quick. While I waited (maybe 10-15 mins?) I sat inside Thrive Craft House. Which is connected to The Groovy Lube. I ordered a coffee and was greeted with smiling faces. The coffee at Thrive Craft House was delicious! They offer many types of Draft Beer, Coffee, and food. I cannot wait to go back! The customer service I received at both locations exceeded my expectations. I will continue to use both companies in the future! read more

I got my oil changed here (took them 3 hours) and not even 100 miles after, my oil started leaking. They were very unprofessional they didn't even know how to open my hood, worst $100 I've ever spent read more

My wife had been using Groovy for fifteen years or more (well before I moved to Austin and met her), and they seemed to be competent and honest. After our last experience, they aren't getting near any vehicle we own. I just spent the better part of my day (and made four trips to AutoZone) to untangle the mess they made of our Expedition the last time they changed its oil, back in July. On our road trip last week, the oil life monitor indicated it was time for an oil change. The day before Thanksgiving, I took it up to the Walmart up the road from us. They took it back, looked at it, and returned it to me along with receipt for $0 with a note on it that said "SERVICE REFUSED" due to the cross-threaded drain plug. This week my wife took it up to Groovy so that they could fix their foul-up. Neither of us even considered they'd do anything less than make it right since they had performed the oil change that led to the cross-threaded drain plug. Alas, that was not to be. They bobbed and weaved like Joe Frazier trying to avoid George Foreman, and essentially told her that Walmart must have messed it up, and it wasn't their fault. Seeing as to how I didn't ride in here on a head of cabbage, and I've done countless oil changes myself, I know good and well that one doesn't cross-thread a drain plug and get it stuck TRYING TO TAKE IT OUT. That happens when you put it in crooked and apply way too much torque rather than stopping to ask yourself "why in the world am I having to work so hard to get this darn thing in?" Okay, maybe the folks at Walmart actually pulled the drain plug and cross-threaded it putting it back on. But if they'd done that, they would have drained the engine and had to refill it. Seemed kind of unlikely that they'd tell me they refused to service it and not charge me. If they were trying to be dishonest, I would expect they would charge me and wouldn't say anything, leaving the problem to drive off the lot (sort of like [ahem] Groovy Lube). Well, I know from reading Groovy Lube's online reviews (spoiler alert: I'm not the first person to have their drain plug cross threaded) that they put green stuff on the drain plug and filler cap so they can see if anybody has messed with things since they serviced it. Well, whaddya know, the green stuff is on the filler cap, showing it hasn't been tampered with. It was clear that Groovy wasn't going to make things right, so I decided to fix things myself. I headed over to AutoZone for the first time to pick up what I needed. After getting the Expedition up on the ramps, I took a look at the oil filter. The date on it matched the Groovy Lube oil change. After a considerable amount of effort involving a breaker bar, a hammer, and a screwdriver, I finally got the drain plug out. The threads closest to the head were totally ruined. I can't imagine that happening without somebody using an impact wrench to tighten things. Once I got the new drain plug in, I moved on to the oil filter. There wasn't enough room to use my band oil filter wrench to get the filter off, so I headed back to AutoZone (the second trip) for an appropriately-sized end cap wrench. Got back under the Expedition again, but something wasn't right. The end cap that I purchased for an STP S2 filter (the correct filter for our Expedition, FYI) was obviously larger than the filter. Hmmm. This filter is a Valvoline VO-88. I wonder if that is the equivalent of an S2? (Spoiler alert - it's not. It's the equivalent of an STP S10060. See for yourself: https://www.oilfilter-crossreference.com/convert/VALVOLINE/VO88). But maybe it still fits our Expedition but just happens to be a different size than the S2? Let's check Valvoline's application guide. (Spoiler alert [1 of 2]: Nope. The VO-88, which is listed toward the top of the first page, isn't listed as being compatible with ANY Ford products. See for yourself: https://www.valvolinefilters.com/sites/default/files/ValvolineFilterApplicationGuide%282018%29Oil.pdf; Spoiler alert [2 of 2]: From reading their reviews, I'm also not the first person to end up with the wrong oil filter on their vehicle.) So, I headed back to AutoZone for the third time for another end cap filter wrench, feelin' about like Bill Jackson felt a minute and 37 seconds into "The Uptown Poker Club." From this point on things went better. I got everything put together, filled it up with oil, and headed to AutoZone for the fourth time to drop off the used oil. So, in conclusion, if you like to have incompetent folks service your vehicle, use incorrect parts, use waaaaaay too much torque on your drain plug (leaving you with a potentially expensive repair to a critical part of your vehicle), and then lie to you about their foul-up, hoping you don't have the mechanical knowledge to call them on it, hey... Groovy is your place. read more

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I bought a Groupon for a synthetic oil change at Groovy Lube, and I cashed it in today. I could not be happier. James was friendly, professional, and prompt. The location was near Central Market, so I walked over to grab an early lunch while my car was being serviced. James called and let me know my car was ready, and to take my time with my lunch. I LOVE great customer service. My experience could not have been better! #countingblessings #austintexas #thingsilove #groovylube read more

Groovy Lube - Auto Repair Near Me - Austin, Texas

Super fast oil change today, I got their lowest end oil which was a blend for $55.50. Shaded area next to them to wait, but I feel like I barely sat down before my car was ready. I really appreciate this option in Austin, I like to hope they're paying a living wage. read more

We purchased Groupon for full synthetic oil change which supposed to be $80 but with Groupon discount we paid $43.99. When we got there, They were quick to put our car in line for oil change service. She offered us to use premium full synthetic oil change which would last longer for our car. We said that's ok but we weren't aware that they won't accept our Groupon discount at all! She said oh we can't accept your Groupon discount for full synthetic oil change. use it next time and charged us a $165 for our oil change! I do understand that we accepted her offer for premium full synthetic oil change, but they should've told us about the price when they offered us different oil ( especially during this pandemic time and we are all financially struggling) We even asked if they can use our discount and we pay the difference by credit card but she said no can't do , use that coupon next time ! Well, then what was the point of us driving down there for 30 min to get our oil change done and pay 2X more for something that they offered us without telling anything about the price or not even accepting our Groupon discount ?! Thanks but no thanks, I don't think that we'll come back there again! read more

Went for my car inspection and was helped by John, who was very kind and helpful. They take walk ins which I was so grateful for. Cass at the front desk was also extremely helpful! Quick and efficient service. Highly recommend! read more

I saw the reviews on Yelp about using Groupon coupon in this store were not so friendly, but actually it turned out to be fine. Only an extra 10 dollars charge of oil filter and some other items. I just sit in my car and wait for less than 10min to have my oil changed and staffs were very friendly. I would recommend this business. read more

After being a couple thousand miles over my suggested oil change point I finally decided to come into Groovy Lube because of the proximity to my apartment. This was also one of the only places that actually answered the phone and enabled me to come in within the hour with no wait. I originally planned on just getting a basic oil change, but after arriving and getting into the bay I was sold on the highest tier oil change which ended up being $120. While I don't typically don't like the idea of spending this much, Donna made it clear that the was the best option for longevity. Not only did it allow me to go 12,000 miles, but it was also of higher quality. She said that I am also able to come in and get fluids topped and oil checked every couple thousand miles as well. While I was here I also got an air filter replaced which was done very quickly. Overall, I had a good experience and as long as the products work as well as stated then the 5 star review is deserved. John and Donna made this experience better and they both very knowledgeable. read more

I purchased a Groupon which stated a full synthetic oil change. The price was around $40 discounted from the original $80 they typically charge. After the oil change was done I was met with a $160 bill.... After the groupon voucher they wanted me to pay another $160 cash. Please be wary and make sure you don't get scammed by this place. read more

Only place that could get me a oil change due to the housing that was messed up by another company. They were fast and efficient and educated me on what was wrong and led me to what i needed to do to fix it. Life savers read more

Loved everything, came by for an oil change and they also cleaned my windows and put air in my tires . They were real speedy and helpful, great service. They also gave me a coupon card for whatever I may need next! read more

Thanks for destroying my car, Groovy. A total loss. Folks, I've lived in Austin for many years, sometimes living in other parts of the world, yet finding myself coming back to "my city". I started going to Groovy back in 1993. Long time fan. Recently, I took my truck in for a simple oil and filter change. They forgot to put oil back in. Not 3 miles down the road, my engine had a total explosion break down. I had it towed back to the shop where they tried to convince me I must have "hit a pothole" which caused the....wait for it...wait for it....hole in the bottom of the oil pan which caused the engine to internally break apart. What?! Why are all the parts around the oil pan intact then? That oil pan is up in there! And what kind of pothole is this?! Then to add more insults to my intelligence, I was told, "Yeah, you can replace the entire engine for $9,500. Or, just sell the car for scrap metal. It's worth about $250." WHAT?! Let me pull out the $9,500 I've got in loose change here. HEY! How about "Sorry! We'll make this right!" Utter b*#%sh*t. I used to be such a huge fan that I would not take my car anywhere else. I return from being away for a while, and this is how much has changed. You destroy my car, I lose work (I'm outside sales), dealing with the insurance who says, "we don't cover that", and what? Insult my intelligence to boot. Thank gosh for Yelp. I may not get my money back, but at least I can let the world know what trash you people are. Thanks for nothing. read more

Second visit. Precious was just fine. This rime as soon as I left my car began to smell like burning oil. Immediately. Took it back the next day and the manager tried to tell me the (clearly) oil on the engine was "probably freon". Then referred me to the "Groovy" automotive repair shop. Now I need to take my car for repairs aftWe paying $145 for the highest end oil change offered, and having them manage to damage a gasket, or something to that effect. I am beyond disenchanted having some try to tell me that oil is f*ckin freon. Almost feels like a scam. read more

If you come here, get ready for the shake-down. I didn't believe other reviews and paid the price. The other day I went in for a state vehicle inspection. While I was waiting, a mechanic came out and asked the customer next to me if he wanted a "air filter replacement" for an additional $20 along with his inspection. The guy agreed, and the mechanic went into the shop, and came back out five minutes later and handed the guy a passing report. A short while later, the mechanic on my car came out and repeated the same question. I didn't think I needed it, so I politely declined. Two minutes later I received a "failed inspection" on the basis my "gas cap wasn't holding pressure." I was told I could come back and retest "for free" within fifteen days. Not believing the gas cap nonsense, I took my truck to AutoTek down south without replacing the gas cap. There, with no funny business, I passed the test with flying colors. Now, I don't know for sure what would've happened if I bought a filter, but it's certainly a suspicious turn of events. And to be fair, the inspection was pretty quick considering. If you don't mind shilling out a little extra coin, you'd have no issue here. But, I wouldn't come back here, even if it is free. read more

I have had services done at this place and it was alright. But today I went there only to ask how much it would be to switch my timing belt of my accent 2011. The employee without even check the price in the computer told me that would be around $800 to $1300. I truly felt so bad. Bc another mechanic 1 mile away from the store had told me that would be around 400. I can't deal with such lack of honesty. Another friend told me I could even switch my whole engine for 1300. I will never come back to this place and I would never recommend it for sure. Be better please. read more

Fast service and they never forget to vacuum my carpets or top off my windshield washing fluid. Even when there is a line out the bay, it never takes more than 30 minutes for my car to get serviced. No big sales push either! I love their fast check in system. As a returning customer, they just enter my license plate and I can drop my keys and head to Starbucks. read more

I came here on an early Saturday morning after a Groupon deal I found. I got here early because I called the Friday prior and was told that this location accepts walk ins only (and I kinda already went to the wrong one a few minutes prior) luckily it was just down the road. James asked to at least see the barcode, he promptly gave me a 30-35 minute ETA and recommended the coffee shop connected to it. Coffee was great, oil change was done within 15 minutes. That is the type of way I like to handle my mornings. In and out. I also asked James how long they have been there because there are some cool autographed photos along the wall and he said 20 plus years. Great customer service, quick and efficient. Pretty cool stuff. Check them out!! read more

I bought a Groupon but ended up paying more than I would have had I come off the street. And I had to waste a ton of time listening to them repeatedly explain how they weren't doing anything wrong. How it's all Groupon's fault and not their fault at all and they're incredibly rude and there's no way to contact the owner. I would avoid this place at all costs. read more

Great service! Prompt, honest and thorough. I appreciate them vacuuming out my car and the courteous service. Definitely will be back for my future oil changes! Here we are a year later and I went back! Again good service, friendly and fast, they still vacuum out my car which is sooooo great! Especially when you're about to leave out of town. The only down side-I wanted to get the air filter changed and they didn't have any for my American car (Chevy Malibu)... Either way-Thank you Groovy for being so great! I'll keep coming back... read more

So. The oil change itself seemed fine. Until the next time to change the oil. My bf did it for me. We discovered that Groovy had put EPOXY on the oil drain plug. None of the threads were stripped. Won't be going back there and I will definitely not recommend this place. Shady practice!! read more

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I try as much as I can to support local businesses. Of course, Groovy Lube came to mind when I realized I was due for an oil change. Going to Groovy Lube is a better option than going to any corporate store. Besides I've heard bad things about certain oil change places such as not honoring coupons, etc. No way I was going to go to the dealership because I was given an attitude and they were trying to rip me off. It was my first time at Groovy Lube so I wasn't sure what to do. I drove up to the lane and I had to stay there until they saw me. Then I went to their waiting room. Just an FYI, there's no wifi available but there is wifi next door to the coffee place. So you are better off bringing a book. They seemed a bit understaffed. I went into the waiting room and there was no staff around. My pickup didn't take long for an oil change and it was nice they check the tires and vacuumed the interior which hasn't been vacuumed in ages. My experience at Groovy Lube was decent. Also there's a yelp check in for $3 off on an oil change. read more

You won't find a better spot for a quick oil change and cup of coffee; there's literally a coffee shop right next door. How cool is that?! The shop is fast and will give it to you straight. I would definitely recommend. read more

I've had my oil changed here for the past three years without any issues. Initially my loyalty was contingent upon several very cheap Groupon coupons but I just kept coming back since it was on the way to work. There's not much to say about the service since I only got oil changes. The staff is best described as amicable. They always offer to fix the impact crater on my windshield (sorry, no) or replace my cabin air filter (sorry, I can do that myself with a $10 Amazon order). I've definitely seen them be much pushier about the extra services with other patrons though. I'd say the average oil change takes about 20 minutes from drop-off to checkout. Check their website for a coupon. Students get 20% off (show ID). read more

Grooooovy baby! My husband buys Groupons for Groovy Lube all the time. It's a great deal, and I like supporting local businesses. I go early on Fridays, and I usually do not have to wait. There is a coffee shop next door, so I like to pop in and get a coffee while I'm waiting. Groovy Lube is also dog friendly. Being a woman, I always get hassled when I'm having work done on my car. Trying to sell this, convince me I need that, etc. I've gotten pretty good at sternly responding with, "I'll have my husband call you later" or "I can't have anything done without speaking with my husband". Ha! That usually shuts them up. I don't know if they have a restroom, and there is very limited seating (unless you go to the coffee shop next door). They are usually quick, and they vacuum for free!! read more

Fast, quick and easy! This is your place! #keepAustinWeird #Groovy If you're coming for an inspection, call ahead to see what the schedule is. read more

They were fast and honored the internet discount!great location, took care of my Subaru. Good customer service. read more

Man, I love this place. There are few things I despise as much as sitting around waiting on an oil change. To have the option to get my oil changed here and walk next door and have lunch is such a godsend for me. And as a bonus, everyone is always super duper nice, they're faster than anywhere else I've taken my car, and they're always giving me coupons or rebates to save money. Lastly, they offer a 12-mo oil change option, and as someone who commutes 80 miles a day, it's so nice to be able to spread out all these oil changes--especially since I found out today that they do one free oil top off between oil changes. 100/10, couldn't be happier read more

I was charged twice for the most expensive oil change that these guys offer. Manager John refused to issue a refund. Thanks Groovy Lube, way to take care of your customers. read more

Joel and the team helped me out quick and easily. Definitely coming back any time I need anything with my car again!! Got an oil change and went on my way! read more

You won't find a more prompt, friendly, and reasonably priced place in town. They never fail to get me taken care of efficiently and with a smile. If you're looking for an oil change or inspection, look no further than Groovy Lube. read more

Got in at about 4 for unscheduled oil change. Out within 30 minutes. The wonderful woman coordinating was freakin awesome. Staff was friendly. Felt like I'd been a customer for years despite this being my first time there. Highly recommend. read more

I received incredible customer service at this Groovy Lube location. After discovering the Red River Groovy Lube location was closed because it is Saturday, I called to ask if the service I needed was one that they offered. They informed me that it was. I drove over to the location; was greeted immediately and treated with the utmost professionalism and respect. The gentlemen who assisted me was very helpful and provided a timeline for the length of the service I needed. I appreciated the extra step as I had a lot of errands to run. There is an adjacent cafe and the ladies who assisted me (as a first time customer) were very friendly. I loved the vibe! This will be my go to place from this point forward. I highly recommend this business. read more