This location on Guadalupe is quite compact but very efficient. I appreciate the Scan and Go…read morecounter that lets me get in and out in a minute when I'm just dropping off a package. I spent 15 minutes waiting in line at the UPS Store to ship an eBay item and only about 1 minute of that time was actually needed for the transaction. Counter staff is friendly too. Recommended.

Driver left my passport on street sidewalk causing it to get stolen. Blamed me for it as I didn't…read moreinput to return to FedEx. Didn't realize that the drivers and management lack all common sense to not deliver packages on the street. Complained to customer service and they resolved the complaint without getting back to me. Shitty drivers and shitty management. Don't go here and don't use fed ex. The entire department needs to go back to middle school for basic common sense and critical thinking

Popped in on a Monday around 6:20 ish to drop off an AT&T Fiber router as a return. They weren't…read morebusy and Manny was great at assisting with the return. They provided a receipt of confirmation and viola it was done. The interior was as expedited of a FedEx store, printer area, package supplies, and the main counter area. Seeing I didn't spend any money the value was amazing! Can't beat free. lol

Super fast drop off here! Such efficiency systems. You can simply drop an item you have pre-packed…read moreand labeled or print your own label without having to interact with any humans. Or you can go to the counter and get help. Line wasn't long, but I'll take the drop and go option all day!! They also have printing services which I didn't use. Looks pretty convenient though.

Staff is always friendly. But they don't always know what they're doing…read more I asked the cost to mail a simple letter to Japan and they said $240! I said I didn't need to send it the fastest way, they said that doesn't change the price. I said that can't possibly be right, they insisted it was. Notably, they didn't give different prices for different tiers of service, just a single price and they said that was it. I went home and looked it up, and of course staff had quoted only the highest tier service (Express), which is about twice the price of a lower tier (Expedited). (Also, FYI, if you buy on the website it's as cheap as $90, and buying the UPS label through Parcel Monkey it's only $43.) ------------------- UPDATE: Reducing from 3 to 1 stars because of the idiotic reply from the owner, which (1) did not specifically acknowledge the problem I noted in my review, much less address it, just copied & pasted boilerplate that could apply to any review, and (2) asks for feedback on how they can improve WHEN I JUST EXPLAINED THAT IN MY REVIEW IN BLACK AND WHITE. Ignoring what the customer said = so rude.

From the owner: The UPS Store #7970 in Austin offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Best notary in town. Super professional and punctual. I was in a bind and Missy delivered. I…read moreapprove this notary.

She is awesome! You will not be disappointed in Missy. Great personality and attitude.read more

Came to this store after a long day and Damien made the process of printing and sending my package…read moreso easy. Will come again!

I accidentally left my original review here rather than for the Hancock Center store I visited, but…read moreI'm keeping a review here because the owner's pathetic response needs to be called out. Original review: ----------------------- Staff is always friendly. But they don't always know what they're doing. I asked the cost to mail a simple letter to Japan and they said $240! I said I didn't need to send it the fastest way, they said that doesn't change the price. I said that can't possibly be right, they insisted it was. Notably, they didn't give different prices for different tiers of service, just a single price and they said that was it. I went home and looked it up, and of course staff had quoted only the highest tier service (Express), which is about twice the price of a lower tier (Expedited). (Also, FYI, if you buy on the website it's as cheap as $90, and buying the UPS label through Parcel Monkey it's only $43.) ---------------- UPDATE: Reducing to 1 star based on the idiotic reply by the owner. He wrote as though I was complaining about the pricing, COMPLETELY MISSING THE POINT, meaning he either couldn't be troubled to actually read my review rather than skimming it, or was just too stupid to understand it. To spell it out to the owner: (1) The complaint was not that prices are high. (2) The complaint is that staff gave WRONG pricing. They priced for the MOST EXPENSIVE option, AND they said that was the ONLY option. (That's how I was able to buy a UPS label elsewhere for much cheaper.) There are reasons this location has a pathetic 2.9-star rating. If management wasn't clueless they'd focus on fixing the problems rather than making excuses.

ShipStation provides a very robust and extensible centralized shipping manager. I am the CEO of a…read morewhite label and 3PL service provider in Fargo, ND - and we have found the functionality offered by the ShipStation software to be incredibly powerful yet easy to use. Our company has been running on it 100% for about 2 weeks now and everyone is very impressed. Our logistics manager loves it, our IT guys are impressed with what they've been able to accomplish in terms of integration, our pickers and packers also love the new workflows we've been able to implement as a result of the software's efficient design. I've had to contact customer service 4 times now and each time I've received a fast, professional and helpful response.

Clicked a wrong button and they will not refund my $25! I've called, emailed, and chatted many many…read moretimes. It's now been 30 days and they say someone will email me, I doubt I will ever get my money back! DO NOT use this service!!

EXTREMELY poor customer service. The young female employee who answered the phone need not at all…read morehelpful, and worse, extremely condescending and rude. This alone is a reason to take your business somewhere else Also, if you can't offer a potential customer a shipping estimate based on the package dimensions, weight, and shipping destination, there is something seriously lacking in your business. Go elsewhere for your packing and shipping needs.

I really liked this Drive-Thru Postal, because I did not need to get out of my car to mail a small…read morepackage. It has several services for the key copies, mailing, and others I don't know. It also sells the cold bottles of soda which got me very glad, because that evening was very hot. The staffs were really nice and helpful enough that did the service for me an hour and a half after it closed (I did not know that it was closed until I pulled up. LOL).

Maggie was so helpful! This place was awesome for doing my college girl's laundry. I'll be back!read more

Had to stop here since my washer was an hour away, but I needed to prevent a stain. The worker was…read morevery nice! She walked me through getting a reloadable laundry card (needed for machine use), informed me of the $2 card purchase fee, and explained how the machines worked. A double load washer is $5 and I could purchase a tide pod for $1. Facilities are nice and it was very quiet when I visited.

Highly recommended! I had questions and they had all the answers! The website has an interactive…read moreform plus pricing details, so I could complete my form and get the money order in advance. There's hardly any wait, and you can schedule your appointment online. Also, the lighting in their office is excellent, so don't bother going to the drugstore for your passport photos. The ones they take here will make you look beautiful! A rideshare will drop you in the middle of the block so the front door won't be visible. Just walk ALL the way to the corner on 24th St. The door is there, but it faces Nueces St.

Today I attended my appointment on early Sunday morning. I scheduled a week out in advanced. I…read morearrived a bit earlier than my appointment time frame. So I had to wait a few minutes outside until they let me in. The San Antonio parking garage was available today for me to park. But I can imagine during the business week it is full as they stated on their website. I highly recommend you bring a check or money order if you don't use or have any checks prior to coming here. If you decide to have a money ensure it is for the exact amount. Check their website for documents to bring with whether it is for yourself or your child. I ensured, I had my previous expired passport, Social Security card, birth certifcate, and my Texas Drivers license. I chose the regular passport and ID card. They kept my previous passport as it was used for the verified documentation. So be expecting them keep whatever document for the processing if your application. They will mail your documents back along with your new passport. The staff here were all very friendly, informative, and resourceful with knowledge to make your experience here a delightful one. I highly recommend using this facility for your passport needs.

I was in contact with Shweiki over the course of several months for a printing project, and their…read morecustomer service really blew me away. Extremely professional and trust-worthy. And they gave me a very competitive price as well. Steve Kosloff Hausfrau Magazine

This company comes thru!!! Amazingly awesome results..Quality is 5 star! Service is 5 star and…read morepersonal and professional courtesy 5 star,,It is rare to find this kind of company today, but you can find it here. Nine years of continually coming thru!! High recommendation from this me!!!!Kim@centralcoastkind.com..find us on the web too at centralcoastkind.com with our newest publication.. Thank you Mr. Gal Shweika and your entire rock star staff at Shweiki