Highly dissatisfied. Waited at home all day with my husband while he was repairing the front security door, between 12-2pm the company was scheduled to come by, after 3pm we called the company to see what the deal was. The receptionist said the technician came by at 1230....and no one was home. The entire afternoon our garage was open with our vehicles parked inside, clearly showing we were home. Not to mention my husband was outside working all afternoon. To top it off the receptionist hung up on my husband. Very unprofessional. read more

Greenleaf Pest Control in Surprise, AZ has been handling and resolving all of our bug and pest issues for the past three years. In particular, their specialist, Julian, does excellent work. He is courteous and friendly and very reliable. We are very happy with this company's service. - Linda Zimmer read more

I'm extremely surprised by the negative reviews. I could not be happier with this company. I signed into a 1 year contract with Greenleaf. They provided professional service every month. I moved outside the service area 3 months before my contract agreement was up. I expected to have to pay for the last three months with no service provided. I was completely surprised to receive 3 invoices on my door. They actually came out and serviced my home for the remaining 3 months ( they could've easily said they would not travel that far, and I would still be responsible to pay for the three remaining months ) it is rare that you see this kind of customer service. I will recommend Greenleaf to anyone! read more

So unpleased ever finding your company from Homeadvisor. I'm still having the same issue as I started with in June 2018 when I bought my first house, ANTS. This company gets you with signing a contract and says they will come back out between visit. That's a joke because they wont. They haven't gotten rid of any of the Ants and my kids and dogs are highly allergic to the ants. I believe this company should let me out of my contract since you did not keep your Guarantee! I need to get these Ants destroyed and gone. I've given your company ample time to destroy them but they aren't dying. You need to make this right and not keep stealing customers money. This might need to be brought up to 3 on my side and BBB otherwise because I'm getting unnecessary Dr bills now because your services are not working. This is causing medical problems on my children and pets, the reason I called you in the first place. Do the right thing read more

One of the salesman had been harassing our neighborhood and came back to our house after we had put a sign on our door to not ring the bell. The first time he came he knocked on our door 3 times until he eventually went away. My parents that also live in the neighborhood had to tell him to leave 3 times until he finally got the hint. Fast forward about 4 hours later he came back to our house. My husband answered on the ring doorbell and the salesman proceeded to be sarcastic by pretending the ring was a drive through by ordering a "Big Mac, fries and asked if out ice cream machine was working". Its 6pm, we just got done working, we want to spend time with our families and we don't have time to deal with this crap. I told him to get off my property. My mom told him not to come to her house as she heard the conversation. He then called her a bitch as he walked away, I'm sure he didn't think I would hear it. It was disgusting behavior and not something I'm sure you want working around your house. Our neighbors posted on Facebook about their experiences and they were just as bad. read more

I was lured in with a lower price from my former pest control company but it was not a good choice. We had them come out and service the house and for the first time ever after having a big company come out we started to see spiders and other bugs in the house. The company had told us they provide courtesy services in between sprays but when they came out they had just charged us and moved up the scheduled appointment. I am not happy with them, in the end we went to cancel and there is a $250 fee! $250 to cancel a service that never even worked! I am going to pay it gladly just to be able to move on. Do not recommend this product. Gave 2 stars because there techs always have a good attitude and are on time. read more

We agreed to a 1 year contract of $60 bi-monthly in July of 2018. It's now 2019 and we will not be renewing services at all. Green leaf shows up to your house unannounced. We agreed in the beginning that they will show up after 10am and before 1pm because we work late shifts. First month they showed up 8 am. And from then on anywhere from 8 am to 930am. Never the agreed time. They do spray where they can if you dont answer the door but even spraying the front yard every visit, there are still a huge amount of spiders on my lawn, the garage door and inside my garage. They couldnt remove the black windows from the bush in the front (being my main concern to sign with them and I ended up killing it my self at night with a flash light) and cannot remove ants. I had them spray directly at ants on different parts of my property, and the ants come right back few hours later. Not even worth calling them back, they just show up when ever they feel like it. read more

I have a 10lbs dog never got sick. The won my business from knocking on my door. The pointed out the bugs lol. I changed companies. I moved turned off service and turned back on a few months later. The new house seemed to haven't been serviced in years if ever. I declared war with the greenleaf as my army. We won if I even see a bug the come back. read more

I've had greenleaf take care of my home for about a year now. I've always been satisfied with the product. We no longer have issues with pests in our home. With that said, I've had an ongoing issue with billing. I've called several times and often times no one answered the phone or returned my messages. Well finally this week I spoke with a woman who resolved my issue! She was friendly and offered one free service for the inconvenience. How refreshing to finally speak to someone in their office who has excellent customer service skills. read more

I have been using Greenleaf Pest Control since 2011 and I am very pleased with their service. I especially like the every quarter rather than every month.We had used another "monthly service company for over 30 years and they did not service Surprise, At first I was nervous and did not think the quarterly service would work but we have no pest problems at all and on the rare occasion when something like scorpions show up in between, a phone call and they are right at my door. Wonderful customer service and they know their job, why would anyone not use them? read more

They are simply the best pest control service. I highly recommend them to anyone.

Randy was the tech that treated the house today. Very detailed and thorough. Great job!

Greenleaf pest control is the worst pest control company that anybody could ever deal with!!! I called them out to my house to treat for spring tails which All their technicians that I spoke with repeatedly said are the easiest pests to get rid of. They came out to spray and it almost seems like they sprayed food for these things because they have multiplied significantly. they're completely overrunning my house. I called Greenleaf back to take care of it and all they're worried about is signing me up for a $700 yearly contract and absolutely refuse to come out and make it right even though I already paid for services I did not receive in the first place. Everyone I spoke with guaranteed me that they will get rid of these bugs which they did NOT!!! When they came out they were supposed to spray inside and outside which they did not they had to come back to spray the inside which did absolutely nothing. This is absolutely the worst business I have ever dealt with EVER, all they're concerned about is their money instead of the Providing good customer service. The woman that you speak with when you call is incredibly rude, she talks over you when you're trying to explain what is happening and your concerns just repeating over and over you have to sign up for the year contract if you want us to treat again. This company should NOT be in business. If you have any pest issues AVOID THIS COMPANY AT ALL COSTS!!! !!NEGATIVE 5 stars!! read more

There is a man named Kyle, that routinely goes through our neighborhood on a Segway basically harassing people even after he is told no, trying to convince everyone to sign up with Greenleaf. He has come to our house at 8:30/9 PM, obnoxiously knocking on the door...not once but THREE times and rang the doorbell twice as well. We never answered. A few days later he comes to our house again. I was on a work conference call, my newborn was sleeping and he did the same thing. Knocked obnoxiously twice and rang the doorbell two more separate times. I eventually answered because I was on an important call and did not want my baby to wake up. I immediately told him I was not interested, and he tried to pull some BS excuse about my him servicing my neighbors (which is doesn't). I had to tell him three more times that I am not interested before I had to shut the door on him. My neighborhood Facebook group has a discussion going on about everyone's experiences. He's damaged someone's home, insisted on someone opening their screen door after being told to go away and doesn't know how to take no for an answer. This man needs to learn how to take no for an answer and leave people alone. read more

Let me start out by saying I don't normally write reviews. However, if I can save even 1 person from the horrible service this company provides I will feel much better. We have been using Greenleaf Pest Control for 8 months now. From the very start we were impressed. The first technician to come out sprayed our entire yard, did all of the walls outside 3 feet high and was amazing at knocking down spider webs and getting in places that our last company did not. Sadly with each technician they have been getting worse. They don't spray everywhere. If they move something, such as child's toy they are putting it back in wet chemicals and not spraying everywhere that originally was done on our first couple services. They are now going as far as saying they won't spray our exterior wall due to it being public although we have a property plot line 10 feet in area that suggest it is. Once our contract is up we will be looking for services elsewhere. read more

I signed up for Greenleaf in January because they were the most family friendly and pet friendly company that I had found. I wanted to ensure that any pests would be taken care of so that my whole family wouldn't have to deal with unwanted critters. Where as the service has held up so far, it was misrepresented as to the monthly payments I would be making. I understood that it was going to be a certain price, but I was under the impression that I would be paying that price every other month, not monthly. When talking to the original person (who was super nice btw) that is what I understood. I take 100% responsibility for not reviewing the contract that I signed. I took her word for face value and with 4 kids and 3 dogs, I was all together side tracked and excited to have service comparable to what we had previously. Today when I called in regards to payments being withdrawn monthly, I was spoken to in demeaning and childish manner. I was told the person who signed me up would NEVER represent that, I should have called last month when they billed me consecutively and it not being her fault that I didn't read the contract (which I had already previously stated to her). All I was asking was for her to let the person know who signed me up that the way she represented the pricing and the billing did not represent the contract. It just ended up being all forms of bad as I had the phone on speaker for my husband to hear and for him, solely based on the conversation and the person on the phones attitude, he said "they are fired based on this phone call alone" and he's a lot more level headed than I am. We were both at the thought process to ride out the contract until January and find someone else from there but now it's worth just paying the fee to break the contract and not continue business with someone who has employees unwilling to hear the customer out with their concerns as well as belittle them so much. I am severely disappointed as again, their services are great but customer service... well at least that lady's customer service can ruin anyone's state of mind. read more

This pest control company has been harassing my family for a year now since we moved into our home in Buckeye. I even put a No Soliciting sign on my front door and they still come knocking asking for our business when I've told them repeatedly very nicely that we already have a pest control company caring for our home. This is bad business! Please leave us alone! read more

We live in Surprise, Az. A Greenleaf Pest Control Salesman came to the door today. My husband told him that we were not interested in his service. But he would not leave! His sales pitch escalated for the next 5 minutes. He was very pushy, it was hard to get a word in edgewise. He went on to say that our neighbors were having their homes treated for wasps because there was a problem in the neighborhood. He said that everyone had to treat their home in order for the neighborhood to be rid of wasps. He continued on with an explanation of the extermination process and various products. Really?!?! My husband butted in and reminded the salesman several times that we did not need his service. He finally left! read more

The professional work done by Greenleaf Pest control is comforting. We don't have to worry, or make calls to schedule. They have us on a schedule plan that works great for us read more

We have never had a problem with them, it has been three years and we have great service and no bugs. We live in a county pocket with lots of desert around us. They come out every quarter, spray and we do not see bugs until about a week before they are scheduled to come again. I have recommended the to friends and family. The big companies come with big price tags, and these guys are always helpful. read more

Where do I begin... The guy that came to my door just wouldn't take no for an answer I told him I don't have the money right now. He tried every way in the book to get me to have them spray my house. He told me it wouldn't cost anything but then later told me I would pay for the service next month. I just didn't want it. Worst part about it was he put his foot up against my door so I couldn't close it. He didn't believe anything I told him like how I already had a bug guy come spray the house. Overall the kid was rude and pushy. This is the 2nd time they've come to my house and the first time was bad too. The first time the guy wanted to do it I told him no. He asked why and I told him "I have to talk to my girlfriend about it, it's her house too". He told me "you really need to ask permission to get pest control to spray your house?". Enjoy the 1 star read more

Though I was happy to not have bugs and spiders! I was very unhappy with the coustmer service. When I signed up I was told we could cancel at any time. So when we called to cancel because we will be moving. they said that we were under contract and had to fulfill it! I asked what would happen if we could not fulfill it and they basically suggested they would go after us legally for the money to fulfill the contract We will not use them again nor recommend them to anyone. read more

--I have been using Greanleaf pest control since 2015. Very happy with their service.

They have good prices, but more than that they show up when they say they are going to show up! They don't waste my time! I highly recommend them! read more

I needed weed services done and called these people. Price was 249 to spray and pull weeds was what told. Kid came out 4 hrs late stood around his truck sat in the truck and drove off. Nothing was done except told us they dont pull weeds even though during our quote we were told thats what they'd do. We ended up calling the same day to have another company come out the very next day and were on time, actually sprayed the weeds and cut the weeds that was October and no weeds have grown back since. I have had Greenleaf contact us to do the 2nd treatment but we said no seeing how they never did anything the 1st time. I had another young kid come to my door to talk us into half off for pest control since our neighbors were doing the services so we took the offer yet at the time we saw no pests and since then we have seen spiders and webs since allowing the kid to do the service That will be the last time. not to mention the spray we were told wouldn't be harmful or toxic to our dogs and 3 out 4 got sick from the chemicals. I've paid more for more headache and stress than I should ever have had to. today I had a different guy come out from Greenleaf after I havent responded back to any call or text or email about making an appointment so they'd not come back and anyway the guy came to my door to do service on the weeds and I laughed saying what weeds we havent had any since October and we used a different company not you guys. we don't need your fake services. 10 mins later the lady calls to say they're charging me 50.00 for cancelation. well good luck in collecting that. this company's information has been given to the BBB ! this is a crappy company and do nothing but collect money out of people and do nothing. read more

I was skeptical with their marketing techniques however I have had a good experience with them so far. I have only had 2 treatments and my ant problem has gone away as far as i know. Hopefully I continue to have a positive experience. read more

Fantastic! Answered all our questions and gave us extra sticky pads for the garage! We just purchased the house about a month ago and noticed that there are vacant bee hives and asked if they could remove those and they said yes! They'll flush them out first to ensure that they are no longer there and will take them down. read more

I was introduced to Greenleaf Pest Control by my daughter. Their service is impeccable and prompt. I recently moved at the time my quarterly service was due. Greenleaf fit me in for service at my new address without interruption. read more

Damian was polite and helpful, but he did not treat the garage nor did he even ask to do so. I also asked that the technician text or call me today since I work from home and could have been on the phone. I was lucky that I was not busy at the time he arrived. read more

Back in May of 2017 I was approached by a Sales person from Greenleaf Pest Control who advised me it was best for me to signup a contract for service with them because all my neighbors had just done that and unless my property was gonna receive services all the insects running from everyone’s else property were gonna run into mine. No problem after six months if for any reason I was not happy I could have cancelled. Called in January 2018 and I was advised I was only gonna be able to cancel in April to call back in March. I did call in March cancelled my service for March and my service completely. I was advised that after the payment in March everything was gonna stop. I just received another deduction on 04/27/18 and after calling Customer Service and spoke with a sup by the name of Lyric G. I was advised that due to the fact that I did not receive the last service in March ( even if the technician came and sprayed in April ) I will be responsible to pay an additional $90 to the already $30 deducted by them yesterday!!!!! Horrible way to handle businesss Greenleaf I will advise everyone of the really cheap ways you have to fraud people. No one, NO ONE every time I called to cancel advised me of this convenient rule that you have. People be aware do not do business with this Company!!!!! read more

The Tech I get is very good and professional. Usually they are pretty good in sending me a note of when they are coming over to spray. We have been gone all summer and have not got a note of them coming over to spray. Other than that they are great! read more

High pressure sales pitch, which I don't care for. Never the less we signed up.....but I'm counting down the days to cancel. I have dogs and so twice they came out on a day they auto scheduled that I wasn't even aware of and no one was home so they sprayed the front yard. That really isn't effective! It's a hassle reschedule and have them come back out and give a window of hours be home on my days off. We signed up after spraying our own house for years and I'm just really not impressed with the results. read more

We have now had Green leaf for 4 months, not only is the staff courteous and polite but I am extremely happy to say our scorpion problem is under control. This time last year we had already had several of the creatures and so far we are at zero. read more

Our first service with Greenleaf. So far so good!! Efficiently sprayed outside and inside. Will review again in 2 months!

Great job! Love the fact that a picture of the tech is always sent so I know who is legit. Will recommend to my neighbors for sure!

this company has its sales people knocking on door to lie about who has there service yet again the re try to give the same song my neighbor are being service i advised the rep we have a bug co already he wants to knw who i advise not important. i tell him nicely did you not see the two signs NO SOLICITING? this rep was very rude and confrontational wanting to first know the company im with and than with who i spoke to when i complain before that they need to read the signs and move on. i dont know how this sales rep just couldn't even say sorry and move on nope he wants to argue with me. if i could ive a negative one i would have read more

My account was sent to collections after their billing department made an error. Had to pay the collection agency or have credit damaged, this company is garbage and I would advise you to take your business anywhere else. read more

Leo performed our regular procedure today and was courteous, informative, and the consummate professional. We've had no critters in all the years while using Greenleaf, so either they've collectively decided to go to greener pastures, or Greenleaf has kept them away. No qualms with continuing service. read more

I had a door to door Greenleaf salesman come to my door today. Lets just say I work from home and have to deal with these types of salesman all day long everyday. This guy would not give up and does not understand the word NO!!!!!!! As I have to slam the door in this guys face because he does not understand the word NO!!! I watch him go over and draw a black X on my driveway. As a business owner myself If you are selling a great product you do not need your customers to sign a contract. Second if their salesman are willing to write on your private property this is vandalism (I don't care if its sidewalk chalk or water color paint its not your property to write on.) These guys are super shady and only interacted with them for about 20 seconds. read more

The sales person was really nice & explained everything from pricing to services throughly. We had our spray the very next day and even though the guy was late he called and apologized. He came in sprayed the house & garage and then went to spray the outside. He even let me know when he was done. read more