Jason came to the house today. He texted prior to give and eta, he arrived and explained the services that would be provided. The service rendered was impeccable. read more

May 11th a sales representative came to my door at approx. 6 pm and I was interested in a mosquito / tick application. I wanted a one time application but ended up signing a contract for 12 months around 6:53 pm. I was told I could cancel at anytime however I would be responsible for any discounts I had received. First service was scheduled for May 12th, the first service call of the day. 5 hours later on May 11th 2026 at 11:45 I sent a text canceling their services. Which according to FTC law I have 3 days to do so for door to door solicitation. I got a message back saying the office was closed and their office would be open at 6 am. I resent the text at 6:44 am this morning, May 12th confirming I want to cancel the order. I was told the person would knock on my door confirming they had been here and as of 9:30 am this morning I have not heard a knock on my door. I can only assume they have not been here. Per the law I believe I have to mail a follow-up letter to their office canceling the contract. My daughter and son-in law are both lawyers who I will talk with in case I have an issue with Greenix. Based on previous reviews I am anticipating an issue. If I do not have any issues I will modify my rating. I suspect they probably wanted to provide the service asap so they could say I had already utilized their services and the contract should stand. read more

PLEASE! look at the better business bureau complaints before using this service. You will thank me! I am out a lot of money and have more bugs than ever ! THEY CHARGED ME $376.00 TO CANCEL! It's money down the toilet,but worse, at least the toilet works ! read more

Absolutely terrible - they are a joke. I reluctantly signed up and after I signed up was told that early cancel would cost $249. I had them do the first service. They said they would take about 45 minutes clearing webs and applying treatment etc. they were in there truck for 15 minutes then spent 10 minutes treating my property. Afterwards, I have more ants and spiders. I called to cancel and more high pressure to continue. Once cancelled, I got an email that my credit card is charged $249. I know of no other service that thinks this is a legitimate way to do business. Sorry but this place is absolute junk. I will be calling my cc company to reject payment. read more

This is a review of the Detroit location. This company is a scam. During the sign-up process, they told me if I signed up for 4 service appointments, they would offer a warranty. Despite this, they refused to provide a warranty at the end of the service. They refuse to honor their promises despite repeated calls. read more

I received numerous messages from my community members throughout the day that there is a suspicious person going door to door in the neighborhood. I live in an older community and we try to stay informed and watchful. Finding this person still going door to door 8 hours later I had to stop and inquire. I explained the situation and concern to which the guy replied that he is just a salesman and they get dropped off in communities to sell what they can and he wouldn't be getting picked up for 2 more hours. How can you trust a place that dumps their people on communities and strands them? Shady business practices read more

They keep charging me and won't reimburse me!! I have canceled with them probably 10 times. I I get an email confirmation the next month they were overcharging me to begin with. They absolutely never took care of the B problem I had. Every single time I talk to somebody I had to start from the beginning. I bet I have spent 20 hours on the phone with them. last year they had young kids coming to my too that were not professional at all. They literally like they were going to a fish concert and I don't mind that at all, but I don't really want that stranger at my house. And half the time they didn't have what they needed in van. And when I complained that I still they told me it was normal. That is not normal. My other friends have bug protection, and they've never once had a single problem and it cost less. 100% a scam!!!! do not do it. Do not do it. Do not do it. the worst company I have ever worked with in my life read more

FIRST OF ALL I want to say that the technicians are fine I actually feel bad for them because I assume if the company treats the customers poorly they are probably worse to their front line workers. THE COMPANY ITSELF IS TERRIBLE. I would give 0 stars if I could. Where do I start? First of all I am mad at myself for only reading the customer reviews on the company website, trusting a nice salesperson when I was desperate, and not reading the fine print on the contract. I was very distressed about a pest problem that I wasn't able to handle on my own and just happy to have help coming. During my initial call I was told by Greenix that "it was my lucky day" because they had a $200.00 off special... yea right. I signed up for an initial $499.00 for 4 weekly treatments followed by $49 per month for quarterly follow up Because it was highly recommended. I was told that"we are here for you. Don't worry we have your back and will take care of your problem." I was told by the nice salesperson that I could bypass the central number and talk directly to her at the local office if I had any issues. "I promise to take care of you" she said. Didn't leave me a local number to call and when I called the central number to ask to speak to the local office they said that wasn't allowed. Their scheduling is a joke after the initial visit. Was expecting a call to schedule my second visit....nope... I had to call them when I heard nothing for a few days. I Was told I would always get a 30 minute heads up before their arrival... nope...I got a text one time saying they were en route but no time and no call at all the third time. They changed the date on my third appointment with no phone call... just a text that I didn't read because I thought it was just a reminder about the appointment I had already scheduled. The text gave no time for the changed appointment. It was just by luck I was home. What if I was unavailable that day or time? Next week is my final scheduled weekly treatment. I asked what happens if my pest problem isn't resolved. I was told I would have to pay for additional services in addition to the $49 per month that I will be paying to have them come out quarterly. What?.... Never in a million years did I think that I would pay $500 initial dollars for them to take care of my problem only to find out if they don't deliver I would have to pay more. WOW. When the initial person came out to inspect and assess the situation he should have told me there was a possibility it wouldn't be resolved in a month. In addition you can't cancel your yearly subscription without a huge penalty....and by the way... I just read the fine print which says that THEY WILL CONTINUE TO BILL ME $49 PER MONTH AFTER THE INITIAL SUBSCRIPTION IS UP UNTIL I CALL AND CANCEL. Shame on you GREENIX. I will do everything in my power to get the word out about your practices BUYER BEWARE read more

I'm a new client, the first time the guy did my house he wrote he bad applied the pest control inside my basement and garage, when he didn't. I had to call them to do a re visit because of spiders in the basement. The guy didn't had enough product to do the basement. He left and he wrote on the check list that he did sprayed the basement and the garage! I'll have to stick to the yearly subscription as I saw a lot of people is complaining about the cancellation. But for sure I'm not renewing with them. I don't think value is also good. They keep sending me bills to pay every two to three weeks. Not recommended at all. read more

They guaranteed their products to work and when they don't they make you pay for additional treatments and beware of the $$$ cancelation fee. Just go somewhere else. Don't waste your time. read more

Please never use this company they are terrible they tell you that they are using pesticide but they are using water and power what a waste l had a problem they sprayed the love it more came and more they were getting in my house l call them again they sprayed still no progress bees never stop coming l had to wait till the weather change to get rid off the bees and now I have to pay a 300.00 dollar cancellation fee l wish I can kick myself in the Ass for dealing with them lesson learned. Please Please beware of this company greenix this company need to stop using people because we work hard for our money. please don't be a fool like me read more

I have been receiving emails and text messages from this company after cancelling my account. I paid 69.99 for an initial treatment and cancelled within 3 days per the contract. I have the emails and dates between me and the company. Yet the emails keep coming. I've tried calling but somehow I reach them after business hours even at noon? Weird. Do not go with this company. read more

Hidden cancelation fees, never fully completed service as described. Very poor experience.

We have had a total of 5 reservices since May because of Greenix's warranty. Recently we had one and 4 days later the issue was worse. They get you to sign a 2 year contract by promising cost reductions in immediate services. $2400 for 8 services that don't do what is promised? We got screwed read more

This company sucks, period! I was told one thing and they never delivered! Bottom line, they stole my money and I still have bugs!

this company is the biggest joke ever. They do not treat bugs or insects whatsoever. They claim they put down product to kill ants spray for gnats and for us to expect to see more after disinfecting before it gets better. We have contact them several times to get out of our contract and they refuse they charge to get out of contract. It's not a rough company at all. Do not waste your money or time. and each visit they try to sell you more services. Again, don't waste your time or money. They're unprofessional and don't care how poorly their service is. read more

Do NOT sign with them. It is nearly impossible to cancel even when your contract is up. I had to pay a cancellation business.

Greenix sold my mother in law a predatory 1 year contract to deal with bees by her front door. The guys came out twice, and the problem was still not resolved. It was very difficult to schedule another visit, as their reporting said the problem was taken care of and we ended up having to go with a competitor to actually take care of the bees. Now she is being charged 60$ a month for the rest of the year, and they haven't come back out like they said they would. The salesperson told her they would come out monthly and quarterly and spray for pests inside and outside, but they haven't been back since October because according to their customer service, YOU have to call and schedule these services. So far it's cost $400 in 3 months, and the problem wasn't even resolved by this company. Now she wants to cancel the contract and is told she has to pay another 400$ to cancel it, but can add services or coupons if she wants. She was told they want her to be a satisfied customer, but since they can't do what she needs them to do she's going to remain unsatisfied. I would recommend literally any other company over these guys at this point. At least the other company we went with didn't trap an elderly woman on fixed income in a predatory contract. read more

This review is for the Rochester Hills location. This company doesn't even deserve a one star, but I had to choose it in order to post this I would not recommend this company to anyone they came out to get rid of bees in our home. We called two weeks later because the bees were not gone and they said they would not come out not unless they charge the full price again. They have no guarantee where most other companies have a 30 day guarantee. if you have any kind of pest issue, I would highly recommend that you do not call them! read more

i wouldn't even give them 1 star but you have to choose 1. greenix will get your credit card number and just keep charging it erroneous charges and when you try to cancel they wop $100 s more dollars on your card for a cancellation fee. they are a big rip off avoid at all costs. they get you to sign a techs phone contract and then they charge more than they told you at the door. i never got a copy of the contract. i can't believe this company stays in business. tried to call the guy that came to my house to find out why the monthly charge was more than he told me and he would not return my phone call this is a scam company read more

The sales rep misrepresented the service as being one time service and signed an elderly lady on fixed income for 2year 70 month contract. When she called to get out of it they said she would have to pay 300 to get out of it. Crooked if you ask me read more

DO NOT USE THIS COMPANY. I had their services for 6 months and they didn't catch a SINGLE rat. They took advantage of me while I was in a panic state about rats being in my house by making me pay HUNDREDS of dollars to have someone come out to "inspect" the issue and literally set 3 traps in the house. THE TRAPS THAT COST $3 at the store. At the same time they roped me into a $66+ monthly maintanence program to put boxes outside of my house to "deter" rats. They them filled those boxes quarterly, but you have to pay monthly for them. Then to cancel they charged me over $200 to cancel. THEY NEVER CAUGHT A SINGLE RAT. A COMPLETE SCAM. read more

Just say no! Wanted some help with earwig, tick, mosquito problem we were having. They quickly rope you into a 1 year contract, which you pay a monthly fee for, they do not come out to treat every month it seems random like when they have someone available (you still pay monthly if they come out or not). The last month of our contract someone came out to our house and said we seemed to have a mice problem and that he would like to set out mouse trap/houses we just had to sign off on them being placed and it would be an additional charge for the houses. I made the biggest mistake in signing it, come to find out whatever we signed actually renewed our contract for another whole year (which we were not aware of, we were told it was just to place the mouse houses). I refuse to pay for something I did not agree to and was not made aware of. They are now threatening to send me to collections which is absolutely absurd since they haven't come out here since I stopped paying there ridiculous monthly fee that I was not even in agreement with in the first place. STAY AWAY THIS COMPANY CONSIST OF SCAM ARTISTS!! Update: They are now sending us to collections, anyone who is looking into this company for services please do yourself a favor and don't under any circumstances fall for their sales schemes, it is truly an awful company read more

really effective service (mosquito spray) and kind in-person service. However, they overcharged me 200$ and refunded it (after a battle) but the very next minute recharged me. still trying to get my money back. :( read more

I signed up for Greenix Pest Control, scheduled for service between 8:00 AM and 10:00 AM. By 10:15 AM, there was no communication about delays. I received a response 45 minutes after my follow-up texts, and no clear info was provided over the phone. The technician finally arrived at 4:15 PM without prior notice, disrupting other work on my investment property. Despite contractors working in the crawl space, the technician insisted on doing the job. This lack of communication and missed appointment jeopardized my financial investment. Greenix entitled themselves to a year's pay and failed to communicate with me to find a resolution. I put far too much faith in this company too quickly. Contesting charges and reporting to BBB. Greenix's poor service cost me $800 and wasted an entire day. Avoid this company. Edit 6/21: Account closed and refund issued read more

Do not sign their agreement. They come out, put a few snap traps around your house and some bait traps outside, all of which you can do yourself. They sign you up for a year with monthly bills. They promise to come out weekly to check the traps and refill if necessary. They do not follow up or come out again, but still bill you monthly. If you try to cancel they charge you a cancellation fee. Not worth the money or the hassle. read more

They are not effective. The services don't work. The sales people will lie to your face to make the sale. I was assured repeatedly that I could cancel at any time with no penalties but when I tried to cancel they wanted a $349 cancellation fee. Customer service is aggressive to try to keep getting your money. I would absolutely recommend avoiding this company. I'm planning to make a complaint to the BBB. Shady, deceitful sales tactics should be illegal and they should be charged criminally. It's theft pure and simple. No one came to my house today to do services. The tech said he did and I was charged $105.99 when they never stepped foot on my property. read more

do not trust these people. do not use their services. they prey on a persons fear. they will say whatever they have to get your business. they lie. i still have mice after a month of treatment. i was told there is a chemical that can be use by the sells people and it will rid my home in 2 days of mice. the technician came out and i asked him. he said there is no such thing. the initial sells person said we can get rid of them in 2 days. so i agreed. i heard mice in my closet and they said o you want the interior service that will be 399 they will spray and they will be gone. this was another lie. long story short i cancelled the service and im out $600 and i still have mice. they would just come and look in the trap and say no mice. then i saw one walk down the hallway. then i saw shredded tissue in front of a sticky trap. no mouse in the trap. these people are scammers. do not use them i beg. try another company. i now have to spend more money to hire someone else. i don't know how they sleep at night. you have to give a star but they deserve none. read more

Absolutely loved the guys who came out. Super polite and communicated well. As for their support and scheduling services? Horrible. Spent way too long on the phone, multiple times, trying to get one issue resolved and then trying to cancel the services I was paying for. So disappointed. read more

I signed up for standard pest control. Then we saw ONE mouse. They actually created ANOTHER FULL CONTRACT for the rodent control. I just noticed my monthly bill and it was $50 for dsthe pest control "contract" and another $39 for the Rondent control "CONTRACT." I called to cancel and was told there is a $249 cancellation fee PER CONTRACT!! They want $500 to CANCEL my contracts!!!!!!! DO NOT DO ANY BUSINESS WITH THESE PEOPLE. I will be making up T-shirts with say GREENIX PEST CONTROL SUCKS. read more

I don't use any chemicals in my home. While I was gone, a salesperson solicited at our house and my husband told him I wouldn't be comfortable with it. The salesperson proceeded to tell my husband to lie to me and that he could be in and out before I got home. Absolutely disgusting business practices. read more

I would give a zero if it was available, do not sign anything without reading all the small print he had me sign when they came out for a free inspection. I signed on his iPhone before reading anything he said he would send it to the printer after I signed they really know how to get you . they also said that they would spray and put granules down around the house. This was never done. They said they would come back in the spring. I will be reporting them also . The sales person told me that nobody in the office knows what they're talking about and he's the expert, when I started asking questions. I had a bad feeling from the beginning canceled within 12 hours and they still charged my credit card $300 for dropping down five bait boxes and a couple snap traps and there's only one bait box in the house rest are outside (who cares if I'm getting outside) then he proceeded to tell me that they don't go in the attic and there's nothing on the contract that says this I might have mice in my walls in my ceiling so the attic needs to be inspected, when I found this out I immediately canceled but he had left after I thought about it., when I found this out I immediately canceled but he had left after I thought about it.Called the supervisor Tashiana she said to call her anytime any of my calls. I am now on the phone three weeks later still waiting for my refund for $300. They won't be getting any of these boxes back. Read the rest of the reviews. read more

What a dissapointment! Friendly and (seemingly) empathetic young sales guy, representing a company whose PRIMARY business is in enforcing big $ penalties, on the nice people who agree to sign up to try their services. I had as many cobwebs on the outside of the house as ever, and even more spiders IN my home. Customer service guy on the phone kindly agreed that they were very disappointing results and offered things to to try... BUT could absolutely NOT cancel my contract 2 months early without an over $200 penalty! Obviously he gets this request all the time, but collecting unreasonable contract penalties truly takes presidence over customer service, (and is clearly their actual business). Oh, and over $80 is ridiculous (they got me there, alright). Guessing Greenix is owned by attorneys, or maybe a collection agency? read more

I know for a fact they motivate the employees to up sale services by lying and excaudate the infest of bugs to scare its clients into more services. They also have several lawsuits because they failed to pay their employees overtime or in some cases failed to pay minimum wage. Thanks Gabriel for the heads up! read more

Worst choice I've ever made was hiring these people. SCAM-SCAM-SCAM don't waste your money. Unprofessional. Unorganized. YouTube knows more about pest control than this company. Save your money and do it yourself or hire someone else, this company isn't capable of fixing your problems. read more

I wouldn't recommend this business to absolutely anyone. Not a single person is honest. You never speak to the same person. They update your account on their end with whatever they want it to say so when they reference past conversations it's completely NOT what was discussed and agreed upon. After your contract has ended they STILL show up to your house and automatically charge your card without permission and refuse to reimburse you. You will have to call over and over to get your account completely and fully cancelled, and even then you won't be sure that they aren't just going to do the same thing to you again. I am having to cancel my credit card thanks to GreenIx now so that they cannot charge me and also call that credit card to fight the charge since GreenIx refuses to reimburse the charge. This is absolutely the least ethical company you could ever do business with. read more

Service associate that came to the place was very friendly. Told us to call in three days if problem wasn't better and when we called the associate told us 14 days after the powder was put in. Never touched the problem and Didn't take care of the bee problem because they don't remove soffits etc to get to the nest so my suggestion is if your having bee problems under anything that needs to be removed I would suggest seeking another company. read more

they charge monthly and NEVER come out. When we call they constantly say they are coming and don't show and it's impossible to communicate with them. Stuck in a contract I highly regret. read more

Would not recommend. Overpriced and have to sign a contract for 1 year. They told me I could cancel anytime. But for $500 cancellation fee.

No problems (other than rodents) with Greenix. They came out the day I found I had a problem. Set me up with indoor traps and outdoor bait boxes. Found out where the mice were coming in and sealed up 3 spots (an extra charge but well worth it). Their team has been great. Kissandra just stopped by to check my bait boxes and was friendly and efficient. read more