I needed someone to come out to take care of a wasp concern. I called Solidified Pest Control and…read morewas able to get an appointment quickly. On the day of the appointment, Mike called to let me know his eta. Once he arrived, he assessed the issue and got straight to work. Professional, knowledgeable and courteous, he took time to inform me about steps that I can take to deter future problems. I believe that the service was reasonably priced, and will absolutely use Solidified Pest Control in the future.

Jon and Solidified Pest Control exceeded expectations! Professional, prompt, and knowledgeable.read more

* Number one everything * Doing what you promise and…read morefollowing through * Not farming out the business to another company that lets you hang on hold for 30 minutes or longer when supposedly Orkin transfer the person over for Customer Service, which is absolutely no customer service * Taking advantage of an elderly veteran and taking quite a large sum of money from his account every single month when there are still bugs And when he tries to call, they say oh he came out. Oh, they came out. No one has come out. A service call needs to be scheduled when he's there and when it can be seen that the spring is being done because there's no proof except for something left on a door that says somebody came out and they couldn't go inside to spray because someone's not home This is gotta be the worst I have ever seen of how a company does business I am appalled by how this human that I help is a veteran has been treated. I feel that he should get a complete and total refund like they promise if the bugs are not gone, there will be a complete and total refund. He can't even get a hold that I can't even get a hold of anybody to talk to so I guess we're gonna have to go there in person and I doubt anything would be even done then.

they say no problem cancel within 30 days, I asked at least 3 people before I signed the agreement,…read morebut the amount of push back and hoop jumping they require upon cancellation they do NOT disclose up front.

I've used downriver pest control for several years. I am a realtor who works with a lot of VA…read morebuyers (Veterans Association). Downriver pest control does all of my pest inspections on my sales. I liked the company so much, I bought it!

We have been with these guys almost since they started. They are, in my opinion, the absolute…read moreBEST. They been doing our pest control for over 30 years and in that time I think the price has maybe gone up by around $15.00 per visit. Find some other service, no matter what type, that has only increased that little in the last 30 years! They are always willing to go the extra mile to make sure we are satisfied with our treatment. They're here and gone before you know it with little to no noise, which is a blessing since I work midnights. We have NO bugs in our or around our house and we live across the street from an undeveloped area that is full of wildlife. If you have any kind of problems with insects call these guys, you won't regret it, I promise!!

Initial appointment was amazing. They and out same day and started the process to get rid of Stuart…read moreLittle in my house (lol). They quoted for sealing up and such also which was very reasonable. The tech who came out was so cool. We had great conversations about our similarities in the nerd/fandom community. So it made the appointment very easy and comfortable.

VERY UNRESPONSIVE: office did not deliver product and services as promised after repeated daily…read morecalls. I requested a trap for ground hogs and an estimate to fill holes. Received a trap that doesn't work and never received an estimate. I called repeatedly and received a computer generated voicemail that someone would be out. Day 1: a raccoon was caught. We called the office at 7:55AM and reported it on a voicemail. Returned home at 9PM and the raccoon was still in the trap. We released it ourselves. It had bloody paws and a baby raccoon near by. Day 2: called during business hours for an explanation and was told someone would be out, nothing more. Day 3: a technician came out, re-set the trap with marshmallows??? Day 4: something went inside ate the marshmallows, defecated and left. Day 7: Open trap, no bait and no estimate to fill holes.

They've taken care of ants and carpenter bees for us in the past, and about to rid our attic of a…read morefamily of racoons. I won't go anywhere else.

Security Pest Control's a most awesome company. They are prompt, efficient, courtius and make you…read morefeel like family. Very affordable as well! I would highly recommend you give them the opportunity to help you out with any type of pest issue you're having They took care of a bee situation for us 2 yrs ago and most recently took care of a very serious squirrel issue I can't say enough great things about them!! On a scale of 1-10 they are a 15!!!!!!!

Im so pleased with the service I received from BioStrike. He explained everything in detail. He…read morewas very efficient and patient. I would highly recommend this company

It's too bad Robert stopped responding to my calls and texts. I had to rearrange my schedule a few…read moretimes as my mother is in Hospice and things got emergent during the time Robert and Corresponded, but by the tine I got back to him to schedule a full extermination, he stopped responding completely. Otherwise he was helpful and very responsive prior, thats what's odd. So I will have to hire someone else. Thats inconvenient because he got to know my situation and I on the other hand got to know what his plans were for my issues. He claimed he was getting busy, but it was incredibly frustrating and upsetting. Since he didn't respond I had to go ahead and have the Masonry men upset the whole area he was baiting, which wasn't the desired outcome. It might make things far worse for me in doing so, but 4 calls and 3 texts, no response. Too late to hire someone else before the burrow is disrupted.

I have used this company and was more than satisfied with them…read more On time, efficient and knowledgeable. Don't forget hire the Vet.

Great veteran owned company. Knowledgeable, responsive and professional. Worked with me for months…read moreto rid my home of the menagerie that was living under my mobile home. Highly recommend.

Staff scheduled and no showed four times. It took contacts with better business bureau to attempt…read moreTo get the work completed. This has gone on for months, we had to pay as they turned the claim over to collections and the work still isn't completed. Very frustrating as now they won't even return calls to complete the work. No one seems to be responsible and managers never return calls. I would give them Less than a one star.

Unfortunately, I'm not sure I've ever recommended a vendor less. If you have a choice of vendors…read morefor your pest control needs, I would suggest looking elsewhere. My frustrations are largely with the way this business is organized from a management, communication, and customer service perspective. No specific grievances against the technician or even individual reps. I placed a work order for my condo unit through my HOA, and this is the partner vendor. There has been evidence of rodents in our top floor unit attic (droppings) so was looking for service to remediate. Was able to get an appointment scheduled quickly after the work order was placed. Great! Had a confirmed time window of 8am-noon. I made arrangements to be out of work and at the home during this time period so someone could let the technician in and talk about the job as needed. The time comes and goes, and the technician is a no show. I give the vendor a call to check in to see if there was still someone coming, which routes me to a generic customer service rep, and the best they can do for me is take down a message and request a callback. No one calls and I have to leave. I get an email around 4 or 5pm noting that someone stopped by around 2pm but wasn't able to complete the service because no one was there. No phones calls or attempts to reach me to let me know they were running behind, a new ETA, or even when they arrived and weren't able to get in. A bit frustrating, but I was able to get the service scheduled for a week later. Same confirmed time window of 8am-noon, same situation of making arrangements to be there, same no call no show experience... And I had requested a call to let me know when they were on the way as well this time. Again, many hours later I got an email saying someone had stopped by around 2:45pm. Rescheduled again... for two more weeks out... this time someone does show up, and at that point informs me they don't have ladders anymore so he can't go up to our attic, which was clearly the issue noted in the work order. The worst part of the experience was just that there was no way to reach someone directly to sort things out with the missed appointments. Any call will go to a different rep and all they can do is take a message, put a note on the account, and request a callback. Not one time did I actually get a callback as requested. I only was called in response to emails with the HOA and vendor. These calls came from computer created numbers that you couldn't call back.

Conversation #1: I called them because the condo association for my mother's condo uses this…read morecompany. My mother is a hoarder and when the tech Bruce went out it was wall to wall stuff. I called and talked with Bruce and had to argue and yell at him to get him to email me the prep sheets to get the condo ready for a heat treatment to kill bed bugs. Several times he said "I don't think the prep sheets will help" and "I don't do prep work". I managed to argue him into emailing the prep sheets which I then sent to the vendor cleaning out the condo. Bruce has quite the ego on him, and wanted to be at the condo telling the cleaning crew what they needed to do. Conversation #2: I called Rose Pest and again got Bruce. He must have recognized me based on my mother's address. He told me we could have a nice conversation or he would hang up on me if I was going to yell at him. Well, he was/is the one being fing unprofessional. So in this conversation, his ego again thought he should be at the condo telling the cleaning crew what to do. I told him his company could go out there in 5 or 6 days to look at the condo to see if it was ready for a heat treatment. He doesn't want to talk to my elderly mother. "I'm going to tell her, and then she tells someone else?" "Yes, her children, we talk to her. You can write it down on a piece of paper. She'll have the prep sheets and you can go over them with her." Bottom line, he is still focused on the hoard he saw and that it will never be removed for him to go in with large heat machines and fans to do a treatment. He finally said "Why are you so focused on the prep sheets?" I told him "I had to argue and yell at you to get the prep sheets. That was not good, not good." Then he says: "In a normal living situation they would be relevant." So if I say that in 5 days it should be a normal living situation, his ego doesn't hear it? How unprofessional! Reluctant to share prep sheets with a client! To repeatedly say "I don't do prep work" then in 2nd conversation, say "Oh I do prep work. If more prep work needs to be done I can do a quote". OMG! Fing amazing! So I tell him if more prep work needs to be done, he can give my mother a quote. Clean your home like you're moving out before hiring this company for a heat treatment. I hope you don't get Bruce.

From the owner: At Rose Pest Solutions, we take pride in our rich history as the nation’s oldest pest management…read morecompany, originally founded as Rose Rat Exterminator Co. by Solomon Rose in 1860 in Cincinnati. Solomon was a pioneer in pest control, creating innovative products like a phosphorous paste and spray gun. We expanded significantly from the 1950s through the 1980s, acquiring several companies and unifying under the Rose name in 2004. Now led by the Ives family, we are dedicated to maintaining a reputation for professionalism and exceptional service to our clients. Our Home Service program offers year-round protection against common household pests, giving homeowners peace of mind.

Cliff has been caring for my lawn for a few years now and it has never looked better! All of my…read moreneighbors have come over to find out what we are doing and hired him as well. I have had the greenest grass on the block year over year! I would definitely recommend his services for both lawn and pest control. Not only does he provide results but his prices wont break the bank either!

From the owner: We are a full service lawn care and pest control company. Making your experience hassle free and…read moreconvenient. We treat every property like it’s our own! Property beautification is our ultimate goal