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    Regal Pest Control

    4.2 (9 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Regal Pest Control

    Pest inspection

    Pest preventative services

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    7 months ago

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    8 months ago

    Great customer service! Chris way our tech and he went way above and beyond! Hard to find personality in customer service nowadays

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    4 years ago

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    8 years ago

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    Tim R.

    We're a little late on thanking you Cheryl but thank you very much!

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    9 years ago

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    Tim R.

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    6 years ago

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    Tim R.

    Thank you Paula. We appreciate it so much!

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    7 years ago

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    Tim R.

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    6 years ago

    I have been using Regal for years. The service is great and the technicians are knowledgeable, professional, and friendly.

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    Tim R.

    Thank you Kitta! We appreciate it very much!

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    9 years ago

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    Tim R.

    Thank you Sallie. We appreciate it!

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    Orkin

    Orkin

    (40 reviews)

    * Number one everything * Doing what you promise and…read morefollowing through * Not farming out the business to another company that lets you hang on hold for 30 minutes or longer when supposedly Orkin transfer the person over for Customer Service, which is absolutely no customer service * Taking advantage of an elderly veteran and taking quite a large sum of money from his account every single month when there are still bugs And when he tries to call, they say oh he came out. Oh, they came out. No one has come out. A service call needs to be scheduled when he's there and when it can be seen that the spring is being done because there's no proof except for something left on a door that says somebody came out and they couldn't go inside to spray because someone's not home This is gotta be the worst I have ever seen of how a company does business I am appalled by how this human that I help is a veteran has been treated. I feel that he should get a complete and total refund like they promise if the bugs are not gone, there will be a complete and total refund. He can't even get a hold that I can't even get a hold of anybody to talk to so I guess we're gonna have to go there in person and I doubt anything would be even done then.

    they say no problem cancel within 30 days, I asked at least 3 people before I signed the agreement,…read morebut the amount of push back and hoop jumping they require upon cancellation they do NOT disclose up front.

    Terminix

    Terminix

    (7 reviews)

    We have work that hasn't been completed by Nicholas Baroski of 4533 TMX Erlich AnnArbor MI Pest,…read more42000 Koppernick Rd, Canton, MI 48187. He was here on a job we requested for field mice that were getting in our house. He did not finish because he had to order a part and come back in two weeks. He also left us no invoice for any of the work and we thought he'd give it to us at the job completion. That was April 4th. Now it's August 24. We have not heard from him. We started to get collection notices in June. But never got invoiced and never got the job finished. We have however now spoken to customer service about 12 or so times. Each time they have said the see that the job isn't complete. After the 10th time. Someone who says they area manager for that store says they will come finish the job in between other work they have to do. Nothing definitive in terms or job completion. We have now taken extra days off because they said they were coming. We will pay the bill, no problem, but we want the work done. Frankly I've lost all faith in it ever getting done. Meanwhile they have suspended our quarterly service we have had since 2018 that was set up via a different office and a different rep named Jason KAZMIERCZAK. Why? We auto pay that service and Jason has done an amazing job for us for 8 years. I'd like this to get resolved but I'm not sure what else I need to do. File a lawsuit? Horrible service! 0 stars!

    I have tried 2 times to get Terminix to come out to my home for an inspection and quote. The first…read moretime they just never showed up. The second scheduled visit that was done through their website I received an email confirmation for my scheduled visit. The day of the visit I decided to call the number on my email confirmation just to make sure what time they would arrive. They had not visit schedule and no one was coming out! It took 3 different people to come to this conclusion! The last person reassured me that he was going to find out what happened right away and get someone out to our home. NOTHING! 3 days later I have Orkin at my home inspecting and providing me a quote. DO NOT WASTE your time with Terminix in our area!! Go with ORKIN!

    Orkin

    Orkin

    (7 reviews)

    We hired them for two locations of our business for moth control. After a few months and almost…read more$2,000 in charges they didn't find any moths. I found that odd since I supplemented their traps with my own cheap Chinese traps. My cheap traps were catching loads of moths. When I confronted them about this, they acknowledged that they had been using the wrong traps. They offered to give me 1 free month. I told them that I didn't think it was fair to have paid so much for their service when it did nothing and requested instead to get a full credit of all my payments towards future service since they didn't actually do anything on their previous visits. They stopped returning my calls since then. I've been leaving messages with Chris and he promised to call back on multiple occasions but has not. The image I'm attaching is of a cheap chinese trap I got on aliexpress. I have a few of these up and they did catch moths so clearly I have a moth problem. I even showed them that their trap was inches away from this one and did not catch anything.

    We called orkin to spray around our house for ants. they came out to spray but said they couldn't…read morespray behind bushes because they couldn't get back there with their equipment on their back. That was ridiculus! There was plenty of room. A salesman came to check the house for rodents. He recommended caulking around the whole house. We agreed. Meanwhile the ants were back a week later. Orkin came out again to spray. The ants came back. I finally sprayed them myself with some insect spray from Lowe's. As far as the caulking around the house, the workmanship was horrible. We are very disappointed. the caulking is extremely thick and poorly applied. The outside look of the house is ruined. some areas shouldn't even have been caulked because the gap was too big. We spent thousands of dollars for literally nothing. Definitely overpriced and overrated! never again! Zero

    Regal Pest Control - pest_control - Updated May 2026

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