1. The Wixom Pest Control Gurus

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Wixom, MI

The Wixom Pest Control Gurus

5.0 (1 review)
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Pest preventative services

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1 year ago

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EcoShield Pest Solutions

EcoShield Pest Solutions

(117 reviews)

moses was a great person and explained everything! Marshall came out right on time and did an…read moreexcellent job of treating for our aunts! He was like a scientist and explained everything. Hoping these ants stay away!

UPDATED----Stay far far away from this company. Not saying that their work was horrible but it is…read moreextremely difficult to cancel the contracts with them. You get charged 250.00 if you cancel anytime before the contract is finished for the season. My contact was done in May of 2026. I had previously signed up on July 17th 2025 and the contract was for one year with services to be done in July, Aug and Nov of 2025 and also Feb and May of 2026 To cancel I could not simply cancel by phone I had to send a letter to ECO Shield Pest Solutions at S. Stearman Dr., Suite 200, Chandler, AZ 85286 NO LATER THAN MIDNIGHT OF 7/22/2025 I sent the letter I had sent the cancellation letter so it would get there one year from the date of the signed contract on 7-17-25. According to the cancellation I could cancel without any Penalty of Obligation within THREE BUSINESS DAYS, it had to be there up to 7/22/26. I had mailed the notice at least 3 days earlier on 7/14/26 so it had over a week to get there. Was looking for the emails, I didn't get any notifications on the 1st two services for last July and August when for services. I'm sure it was done but no emails. For the Nov service--I got a email notification for Dec 22nd For the Feb service I got an email notification for service on Feb 2 For the May service I got a follow up email but I don't see a prior email notification. I cancelled the service over the phone on 3/27/26 but they said there was one service left in May which was correct and I would have been charged 250 dollars to cancel early so I uncanceled the service for this last treatment in May and it was done. I sent the cancellation letter in July to cancel the service but then I Got a service in August with no notification letter. ON the phone when I had called on 3/27/26 they said I had a service left and so I was last charged on 5/12/26. My contract was supposedly done at this time with no more services. Now I find out there was another service at my house on 8/13/26 and was charged again. I saw the last draw from my checking of 169 dollars. I called again on 10/2/26 and I was told on the phone that the service was cancelled on Aug 12th, 2026 (it should have been July 17th, 2026) I called in the spring of May 2026 and was told my contact was done at that time. I had written down that I was cancelled as of 7-15-2026. I believe I should be refunded fully for that last service since I had done everything correctly to cancel one year from the date of the contract. No mention of any refund in the email from their complaint resolution specialist. He did mention it would be forwarded to their team for review. I'll update here once I find out the result!

Greenix Pest Control - All the great stuff they do

Greenix Pest Control

(66 reviews)

Upon cancellation of my subscription I spoke with Matthew in billing, and he promptly understood…read moremy concern of my cancellation. However, later on in the future I'm definitely reuniting with Greenix because my issue with the bee hive was handled by Nik along with those other ugly creatures. As a result, I recommend Greenix as a service that each customer will be happy that they did. Thank you

Hopefully, you will understand why more than ever. I trust Yelp reviews versus Google reviews…read more If I could give this company a -10 review, I would!! They suck! On May 14 around 7 PM in the evening a young gentleman came to my door, his name is Landon Herrick. He is working for a pest company called GreenIX He had a nice little picture of all the kind of bugs that they're gonna exterminate for me and get rid of the ants and they'll do the inside of my house and the outside very convincing. So while in my living room, I looked up on Yelp with the Revue of the company was. 1 star I asked Landon what kind of scam are you trying to run on me? He quickly pulled up Google reviews on his phone and he showed me generally 4 Star reviews. I told him that I was very leery now of his company because I trust Yelp and that I'm a little elite reviewer on Yelp. I then asked if I'm not happy with your company. How soon can I terminate this contract? Landon told me within three days. Now I have to admit in the Yelp reviews it discussed how difficult it is to cancel your contract and to avoid high penalties and fines. I know that I have a very good attorney and if they refuse to cancel this contract if their service sucks, I won't hesitate to sue them So after I signed the contract and Landon leaves, I get an email that tells me that the technician will be at my home on May 15 between 8 and 10 AM. My wife said that's fine because they don't have to leave till around 11:30 or noon and that should give this technician plenty of time to do his work. Now wouldn't you think that the very first time you go to a new customer's home you would certainly keep your appointment time? This guy showed up around 1145 just before my wife had to leave. I told Monica have him leave and not do anything and I will be canceling the Contract. So I'm on my lunch break at work it's 45 minutes. I called the company. I'm placed on a long hold and then finally someone named Angel answer the phone and I told her all my issues with the poor customer-service I got on day one and she said well I need to talk to my Account executive to cancel the contract and put me on hold. I was disconnected I call back I get another representative who pretty much says the same thing you have to talk to one of our Account executives and she put me on hold. I was on hold for like about five minutes and the same girl comes back and says we're having a high volume of calls right now. Can you call later? I said well what about you guys call me? She said yes we can do that and I said OK please call me at 3:30. This escapade ate up my 45 minutes of lunch. So at 3:30 does my phone ring? No. At 3:35 does my phone ring? No. At 3:40 does my phone ring? No. At 3:45 does my phone ring? No. At 3:45 PM I call Landon and tell him this is some of the worst customer-service I've ever seen and I'm sorry but we won't be doing business in the future and you're gonna get a terrible Yelp review from me I didn't get a call from GreenIX so again I call and go through the same representative telling me after being on hold for 4-5 minutes now I have to go on hold again and wait for an account executive. I failed to get this lovely lady's name, but all she did was argue with me about not canceling my contract!! coincidentally that's exactly what the previous Yelp Revues said. I told her quit trying to resell your company. There's nothing you can say or do to me other than "sir. Your contract is canceled" that I want to hear and AGAIN she tries to re-sell her company and why I shouldn't break my contract, but never said I'm gonna take care of it, sir. Have a nice day. Now I get very angry and this peach of an account executive says sir I am gonna have to put you on hold because your language is just nothing I have to listen to and I said of course just cancel my damn Contract I don't wanna hear from you again either and then she placed me on hold. I hung up Hours later, I get an email that my contract is canceled. NEVER DO BUSINESS WITH GREENIX!! Save yourself

Orkin

Orkin

(2 reviews)

In summer 2024, I paid Orkin over $4,000 to remove bats from my attic and seal it. They verbally…read morepromised a five-year warranty and a one-year follow-up inspection. Bats were present from the day they started the work through the day they finished. They never successfully removed the bats and told me this was normal. Their claimed one-year inspection was incomplete--a technician only removed materials from the roof and did not properly inspect or validate the work. Service reports contain only a couple of brief sentences with no meaningful documentation of sealing or validation. Bats remained after that visit and are still present. I have repeatedly called and emailed Orkin with little to no response. Representatives have promised follow-ups and documents (including on August 2, 2026) that never arrived. When I finally reached someone, they claimed only a one-year warranty existed and said I must pay again for the same work, even though less than two years have passed. Orkin's work was incomplete and ineffective. They never got the bats out, never properly sealed the attic, and have refused to honor the warranty or correct the problem. Desired Resolution: I request that Orkin either properly remove the remaining bats and correctly seal the attic at no additional cost, or issue a full refund of the more than $4,000 paid.

We used Orkin for bat removal and had our annual check to see if the bats have returned. Sasha was…read morethe technician. I felt like he was doing inspection for insects as he walked our entire home with a tiny flashlight just randomly shining it places. It was strange. Then he finally got his ladder to access our attic. The access was in our master bedroom closet. As he set up his ladder, he quickly removed a $50 bill that was on our nightstand. I didn't see this until later that afternoon. The paperwork was completed in his car then he returned for a signature but showed me a blank screen with a line. I'm not certain what I signed in retrospect. Anyway, my trust has been violated and Orkin will not have access to my home. I hope Sasha gets this review and does not have the opportunity to violate any other home owner.

AntEco Pest Control

AntEco Pest Control

(17 reviews)

I had a great experience with AntEco Pest Control, and especially with Jason. He was able to come…read moreout the same day, was very professional, and actually took the time to diagnose the problem instead of making assumptions. I initially thought we had a raccoon in the attic, but Jason carefully tracked the noise, used a ladder and camera to inspect the wall cavity, and determined it was just two mice. What stood out most was his honesty and thoroughness. There was no upselling or scare tactics just a clear explanation of what was going on and what my options were. Since I'm planning to remodel the room soon, Jason treated the wall appropriately to make sure the issue would be handled in the meantime. If you're looking for a pest control company that's responsive, trustworthy, and actually figures out the real problem, I highly recommend AntEco Pest Control.

Worst experience ever! Our service guy David began lying to us since day 1. He would say he was…read morecoming over but never showed; he did not respond to our phone calls or texts. Dean, the Manager gets angry easily if you try to ask him questions or call to find out what is going on. He yelled at my husband saying that "we were not their only customer", we just wanted decent service. They are too short-staffed to handle multiple customers. They set a trap on our roof and inside to trap the squirrels but then would not show up to check it for days to over a week. One day a squirrel was caught in the trap, I had called them that evening, David (who did not return my phone call so I had to call his Manager yet again), did not show up until almost 24 hours later leaving the squirrel in the blazing sun (I don't think it survived). I would never recommend this company

The Wixom Pest Control Gurus - pest_control - Updated October 2026

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