1. The Wixom Pest Control Gurus

    0

    Wixom, MI

    The Wixom Pest Control Gurus

    5.0 (1 review)
    Open • Open 24 hours

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    Pest preventative services

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    1 year ago

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    Greenix Pest Control - All the great stuff they do

    Greenix Pest Control

    (66 reviews)

    Upon cancellation of my subscription I spoke with Matthew in billing, and he promptly understood…read moremy concern of my cancellation. However, later on in the future I'm definitely reuniting with Greenix because my issue with the bee hive was handled by Nik along with those other ugly creatures. As a result, I recommend Greenix as a service that each customer will be happy that they did. Thank you

    Hopefully, you will understand why more than ever. I trust Yelp reviews versus Google reviews…read more If I could give this company a -10 review, I would!! They suck! On May 14 around 7 PM in the evening a young gentleman came to my door, his name is Landon Herrick. He is working for a pest company called GreenIX He had a nice little picture of all the kind of bugs that they're gonna exterminate for me and get rid of the ants and they'll do the inside of my house and the outside very convincing. So while in my living room, I looked up on Yelp with the Revue of the company was. 1 star I asked Landon what kind of scam are you trying to run on me? He quickly pulled up Google reviews on his phone and he showed me generally 4 Star reviews. I told him that I was very leery now of his company because I trust Yelp and that I'm a little elite reviewer on Yelp. I then asked if I'm not happy with your company. How soon can I terminate this contract? Landon told me within three days. Now I have to admit in the Yelp reviews it discussed how difficult it is to cancel your contract and to avoid high penalties and fines. I know that I have a very good attorney and if they refuse to cancel this contract if their service sucks, I won't hesitate to sue them So after I signed the contract and Landon leaves, I get an email that tells me that the technician will be at my home on May 15 between 8 and 10 AM. My wife said that's fine because they don't have to leave till around 11:30 or noon and that should give this technician plenty of time to do his work. Now wouldn't you think that the very first time you go to a new customer's home you would certainly keep your appointment time? This guy showed up around 1145 just before my wife had to leave. I told Monica have him leave and not do anything and I will be canceling the Contract. So I'm on my lunch break at work it's 45 minutes. I called the company. I'm placed on a long hold and then finally someone named Angel answer the phone and I told her all my issues with the poor customer-service I got on day one and she said well I need to talk to my Account executive to cancel the contract and put me on hold. I was disconnected I call back I get another representative who pretty much says the same thing you have to talk to one of our Account executives and she put me on hold. I was on hold for like about five minutes and the same girl comes back and says we're having a high volume of calls right now. Can you call later? I said well what about you guys call me? She said yes we can do that and I said OK please call me at 3:30. This escapade ate up my 45 minutes of lunch. So at 3:30 does my phone ring? No. At 3:35 does my phone ring? No. At 3:40 does my phone ring? No. At 3:45 does my phone ring? No. At 3:45 PM I call Landon and tell him this is some of the worst customer-service I've ever seen and I'm sorry but we won't be doing business in the future and you're gonna get a terrible Yelp review from me I didn't get a call from GreenIX so again I call and go through the same representative telling me after being on hold for 4-5 minutes now I have to go on hold again and wait for an account executive. I failed to get this lovely lady's name, but all she did was argue with me about not canceling my contract!! coincidentally that's exactly what the previous Yelp Revues said. I told her quit trying to resell your company. There's nothing you can say or do to me other than "sir. Your contract is canceled" that I want to hear and AGAIN she tries to re-sell her company and why I shouldn't break my contract, but never said I'm gonna take care of it, sir. Have a nice day. Now I get very angry and this peach of an account executive says sir I am gonna have to put you on hold because your language is just nothing I have to listen to and I said of course just cancel my damn Contract I don't wanna hear from you again either and then she placed me on hold. I hung up Hours later, I get an email that my contract is canceled. NEVER DO BUSINESS WITH GREENIX!! Save yourself

    EcoShield Pest Solutions

    EcoShield Pest Solutions

    (118 reviews)

    moses was a great person and explained everything! Marshall came out right on time and did an…read moreexcellent job of treating for our aunts! He was like a scientist and explained everything. Hoping these ants stay away!

    Stay far far away from this company. Not saying that their work was horrible but it is extremely…read moredifficult to cancel the contracts with them. You get charged 250.00 if you cancel anytime before the contract is finished for the season. My contact was done in the Fall of 2025 I could not simply cancel by phone I had to send a letter to ECO Shield Pest Solutions at S. Stearman Dr., Suite 200, Chandler, AZ 85286 NOT LATER THAN MIDNIGHT OF 7/22/2025 but then there was this last service in May of 2026 supposedly to complete my contract. I sent the letter and on the phone they said I had a service left and so I was last charged in 5/12/26. My contract was supposedly done at this time with no more services. Now I find out there was another service at my house on 8/13/26 and was charged again. I was told on the phone that the service was cancelled on Aug 13th, 2026 I had called after I had mailed the started the cancellation process to their address in 2025. I called in the spring of May 2026 and was told my contact was done at that time. I had written down that I was cancelled as of 7-15-2026. Now for this latest service was done on 8-13-2026 after my contact was finished offically on 7-15-2026. I never saw an e-mail or follow up email for this latest service but I was charged 169.00 dollars again after I had cancelled on the phone in May of 2026. What a nightmare just want to be finished with this company and refunded for that last charge.

    The Wixom Pest Control Gurus - pest_control - Updated October 2026

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