moses was a great person and explained everything! Marshall came out right on time and did an excellent job of treating for our aunts! He was like a scientist and explained everything. Hoping these ants stay away! read more

The service technicians were excellent, but the results were not. We did not see a noticeable improvement, continuing to see a variety of pests read more

Do not answer your door to these scam artists. First, read up on the active class-action lawsuit they have pending against them due to their deceptive business tactics: https://www.lawforpeople.com/pest-control-lawsuit/ecoshield-lawsuit/ Their door-to-door sales rep blatantly lied to me about the services EcoShield could provide. After I signed a contract, they told me that they couldn't actually remove pests in our attic without installing a $5,000 home sealing solution first. (No thanks, not a chance.) When I cancelled due to the dishonesty of their sales team, they still charged me a $250 cancellation fee. EcoShield are bottom-feeders of the industry. Avoid at all costs. read more

Scam.....STAY AWAY...SUCH A SCAM BUSINESS... 1. The concept was forged not my initials and not my signature. 2. The guy at the door told me its one time charge for 4 service visits. Which is not right its evey time $189. 3. Ants come back and I called to get respray which was a nightmare with the lady on the phone, she is extremely unpleasant. 4.best of the best..... same lady didn't want to cancel the contract. Finally she agreed that I can cancel it and tells me I owe $50 for cancelation fee. Ok. But this morning I get a bill for $200. Cancelation fee. . SCAM SCAM.AND THE SPRAY THEY USE IT DOSEN'T WORK I STILL HAVE ANTS AFTER MULTIPLE VISITS... read more

Starting with Alex. He explained the contract, the services and what to expect with seeing results. Very professional and friendly. He went the extra mile. Onto Antonio who applied the treatment to my home. Again very professional and thorough . He explained what he was doing and what to expect. Friendly and genuinely seem to care that he did a good and complete job. P Diakonis read more

My experience with Ecoshield has been very positive. I have used them for several years now. I needed a solution for pests that was pet friendly and they did not disappoint. They truly became my heroes when some hornets decided to make my front porch their home. Ecoshield responded quickly and removed the hornets nest and another stinging flying insect nest that I hadn't noticed until they came. read more

had a very poor experience with EcoShield Pest Solutions and would not recommend them. I was told at signup that the service plan included 4 treatments. I received and have receipts for services on: June 19, 2025 July 21, 2025 October 7, 2025 January 16, 2026 The January service was especially frustrating--I specifically requested that it be postponed due to over a foot of snow on the ground, but the service was performed anyway, raising serious concerns about effectiveness. After canceling, I was told I only completed "2 out of 5 services" and was charged a $250 early termination fee. This directly contradicts both my records and what I was told when I signed up. At best, this is disorganized and misleading. At worst, it feels like an attempt to justify fees with inaccurate information. I've requested a copy of the signed agreement and full service records and am currently disputing the charge. I would strongly encourage others to: Get everything in writing upfront Keep detailed records of all services Carefully review any contract terms before agreeing read more

I want to start with the good; every agent we had with our local Detroit office was amazing, thorough and lovely and great with the pets. And the bi-monthly pest service itself seemed to work perfectly. It was NOT worth the 6-months long ordeal I went through dealing with their customer care team and billing. We agreed to have them do an exclusion service and an insulation service last fall, since we trusted them. It was expensive, so we secured financing. Upon the exclusion service being initially completed, we were told to hold on releasing the financing funds until insulation was also complete. And that's where things turned into a mess. For the next few months, agents kept finding signs of pest life in our house post-exclusion, fixing holes/other areas, and then coming back every other week. The insulation service kept getting pushed until no signs of life were found (this was genuinely fine with us, we really appreciated the thoroughness), and financing expired. And so even after being assured MULTIPLE times by customer service that there would be notes in our file about the balance not being due, they sent our balance to a collections agency. I called EcoShield very upset, and they apologized and said it would be taken care of. And then I didn't hear from them again for 2 months, so I called...and was told our account was shut down for non-payment. They apologized and reinstated it, but at that point said we had 0 balance since the balance was with collections. I called the collections agency and they said they had no balance due for me. At this point, I was reasonably sure that I could have just...not paid anyone and never been caught, but we weren't trying to evade payment or deal with this years down the line, so I did the responsible thing. I called EcoShield again (this was hours of calls over months) and was told I had no balance, but this time I asked to be transferred to accounts receivable, where they demanded to know if I was ready to pay my balance. In the midst of all this over the months, I emailed their customer care email twice and got no reply ever. We ended up settling the debt outright-but we are never using this company for a single service again. I've never been so frustrated with a service before in my life. read more

The company is very good at responding and informing customers with information regarding their services. The tech Saied was very nice and professional. He ran me through what he was going to do. I would recommend this service company. read more

Do not hire this company!! I have had this service for over a year and I still have ants in my front yard. This is a complete waste of money and you can't cancel the contract without paying a $250 cancellation fee. Ridiculous! I've made several complaints and no one cares. It's a terrible experience and I see everyone else has the same complaints. read more

If I could give it zero stars, I would. A sweet boy was walking around my neighborhood in the dog days of summer talking about healthy Pest Control. I am all about saving the bees and do not want to kill pollinator since I do plant pollinating perennials in my yard. I was enticed by the thought of possibly keeping ticks away from my pet. I have paid $70 each treatment in the past for a different pest Control, but didn't feel good in my heart about using the poison in our unstable environment. Everything the boy was saying sounded good. He lowered my price and said he would come back for free to spray. I was bamboozled and signed an iPad contract. The next time he came out, I was charged again. I still saw bugs in my house, spiders and such. I did not see the value in the service nor did I think it was ethical to mislead the contract. My account is being sent over to collections. I want nothing more to do with this service. All I wanted to do was cancel. Ecoshield did not want to hear anything about it. Very unsatisfied with this company. Please read your contract and know the only quality pest control are the ones they used to harm the environment and pollinators. Better Business Bureau to be contacted next! read more

I have not been satisfied with EcoShield primarily due to their customer service policies. You need to sign a contract, so don't expect to exit if dissatisfied. Moreover, they are very focused on scheduling service even if such is inconvenient. There's no easy way to push service out for 3-weeks, for example. The techs have been good- thorough and friendly. I'd consider staying with them were it not for the "gotcha" approach to customer service. read more

This company is a complete rip off. They get you signed up and then make it nearly impossible to cancel. My husband had to make several phone calls, talk to several people and be put on hold many times before we THINK we have finally now canceled our services. Besides that, the pest control didn't even work. We continued to have ants. They barely sprayed around our house, and their services are not cheap. They use door to door sales tactics and never take no for an answer on anything. I would tell anyone to steer clear of this company! read more

Customer service is horrible and they don't care if you aren't seeing results and want to cancel. They only care about collecting that $250 cancellation fee. Over priced and doesn't work ! Call orkin or any other company if you want results for a fair price. I hope they go out of business for ripping people off. I wish i would have read the reviews before paying them a penny of my money. 1.5 stars for a reason read more

Terrible experience. Do not fall for their deceptive practices! The schedule created by the door to door salesperson has more frequent visits (and billing dates) than what was originally agreed to. when I saw all of the extra dates on my contract, I called to cancel and they referred me back to salesperson who promised to fix it. He did not fix it and now I'm told he no longer works there and I must stick to the agreement or pay a HUGE cancellation fee. Scammers. read more

So not worth it. Always canceling and rescheduling service dates and chemical (s) they use do nothing. Service techs need direction. We canceled after 3 treatments. Had to pay $250.00 to get out of it with lots of offers for 2 cheaper treatments. We opted to pay the 250 and be done. Call Orkin or Terminex. Going back to Orkin but will check Terminex price too in the Spring. read more

This company is a joke. I hired them for 4 annual inside/outside treatments for spiders; ants, insects. They miss half your house and when I say you didn't treat my entire yard for ants he said it's against regulations to spray the whole yard. What?! Then why did I hire you?! Then to cancel their service they charge you hundreds of dollars. CONSUMER BE AWARE! Find a local company to support because this one is a SCAM read more

terrible company. everything about the experience that I've had with this company was terrible. They take your money upfront and they don't finish the job. They don't answer or come back. I would highly recommend never spending your hard earned money with this company and to go quite literally anywhere else as they are full on scammers and they don't care about the customers they literally just wanna make sales. Hope this review helps people not waste their time and money. read more

I hired EcoShield for their mosquito service. Five days after the service was completed I still had heavy mosquitoes. We could not sit on our back deck. I messaged them and they said to wait a few more days. I asked them to clarify how many days it takes to work when it only lasts for 21 days. They sent another tech out to spray again. Four days later we still have mosquitoes. I can contacted the company and let them know that we still have mosquitoes and I would like to cancel my service because the product does not work. I also asked for a refund. They said they do not give refunds. The product does not work. They have 100% guarantee, but I guess that only applies in certain situations. When you respond to this review, please explain what your 100% guarantee guarantees. read more

WARNING! Do NOT sign up for services. False promises and zero results. I have more problems with insects and rodents in the last year than ever before, to the point I have to wonder if they are not seeding my property. At $160+ for a 5 minute treatment, go to a hardware store and buy a $6 can of Raid. read more

Worst company ever. We had a job loss in our family and tried to cancel. They wouldn't let me cancel after multiple statements that I just wanted to cancel. Then they wanted to charge me $250 to cancel. It is the worst customer experience I have ever had. Do not sign up with this company, its just a trap. I will be filing a complaint with the State Attorney Generals office as I recorded the call on how the service rep refused to let me cancel my services by continually offering different options. read more

There were two locations that I made clear not to apply any product and he did, twice. I also requested not to arrive until after 230pm. Both times he was here at 100pm. I watch the security video how he was applying the product and there were several areas he skipped over or I could see no product coming out of the sprayer. I called to cancel and they said it there is a $250 cancelation fee. A cancelation fee for crap service??? STAY CLEAR of this company read more

Service and sales people seemed nice and professional. Long story short, service did not work. They came out to make it right..did not work again. Came out for second application after egg cycle...did not work. Asked for refund for second application only, would not do it because they said they already provided service. Sent pics, and for tech to come out for proof, but they would not. Just kept say no. Shady sales practice (seemed professional) Customer service is in India - Nice but not local or helpful Local group washed their hands of the issue Had proof that sales person waved cancellation fee after 2 applications otherwise they would have tried to charge me more! Service did not work DO NOT USE THIS SERVICE!!!! read more

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Rude door to door conmen looking to scam people into signing up. Use neighbors names to try to tell you they use their services when they don't, and resort to insulting other companies to try to get you to switch. DO NOT use this company! read more

While this company may provide a useful service to a small number of people, their business practice is unethical, if not criminal. At minimum, their approach to getting new customers relies on high pressure tactics, deception and instilling fear. My mother who is 93 years old and suffers from cognitive decline was sold a treatment/contract in 2024. Despite the efforts made by my family we were unable to get any of her money back. Guess what, they sent one of their sales representatives to her door again this May 2 of 2025 (same exact day of the month as last year) and sold her the exact same "treatment". This, even though my mom already has a pest control service with a local company and the record of verbal correspondence that the company has from last year according to their call center It's hopeless to reach the supposed franchise (in this case in Livonia, MI) to speak with anyone about who signed her up and who provided the supposed service. What legitimate company doesn't have a receptionist, secretary, hell, even an answering machine? Instead, the "local" number simply links the caller to a call center in the Philippines with the exact same phone prompts and choices as listed on their website. You will never reach an employee with authority to amend, cancel or refund. Instead, the caller is repeatedly put on hold. When asked for the name of the franchisee, their local number or email, the caller is given the same call center number. Really!!? Want a copy of the contract or evidence that service was rendered. Forget it!! We were told the treatment was non-refundable because the service was provided at the same time as the sale. This, even though her neighbors said the salesperson was constantly on the move from house to house. What sort of treatment can be done in five minutes that merits a $179.00 charge to her credit card? The salesperson was so inept, he came back a few days later and tried a second "aggressive sale" (her neighbor's words) to the next-door neighbor. Any fair and honest company need not use this approach. Instead, good businesses rely on word of mouth and positive reviews. I encourage anyone considering this company to do their research and look at then HUGE litany of complaints on sites like Yelp, Google, The Better Business Bureau, etc. You reap what you sow! I would also encourage others who have a similar experience to contact your state Attorney General's office and file a complaint. Maybe with enough of those Ecoshield's license to do business will be revoked. Zero Stars! read more

The representatives of this organization are extremely shady. Yesterday, they had a guy going through our neighborhood in Canton, MI. He wasn't going up and talking to people at their doors. He would stand in the yard and mess with your grass until someone came out and asked him what he was doing. Even though many yards were marked from recent treatments, he stood in them and started messing with the yard. In several cases, he bend down and supposedly "grabbed" an ant and then tried to show the home owners they had ants in their yard and tried to push his treatment on them. Multiple people in the neighborhood reported him to the neighborhood watch, warned everyone on the community Facebook, and are discussing police reports in case he infested their lawns with someone. Common courtesy and respect for someone's home is to stay off the grass and use the sidewalks, knock on the door, and explain why you are on their property. This guy, probably out of the Wixom office, since it is closest to Canton, was shady, snarky, rude, and made multiple home owners feel unsafe. With this being the representatives they are sending out into the community, I am terrified to know what the ones doing the work do to your yard or house. Great customer service starts with respect and this organization has zero respect for the home owner and their property. read more

I knew they would charge for early termination, but charging full price for early termination when you paid in full for already questionable services is a scam. Go buy a sprayer and some product. It will save you a ton of $$ and headache not dealing with their awful customer service! I would put 0 stars if I could. read more

scam, make sure to read the contract before hiring or signing. please see below for some snapshots of their contracts. cancellation policy and early termination fee - in order to provide our services at the affordable prices stated above, ecoshield pest solutions relies on your commitment to pay for the recurring services specified above for the duration of the subscription period. while you may cancel this agreement at any time by calling us at (248) 466-0599, if you cancel after three business days from signing this agreement, but before the end of the subscription period, you will be required to pay an early termination fee of $250.00. instructions to cancel this transaction, mail or deliver a signed and dated copy of this cancellation notice or any other written notice, or send a telegram, to ecoshield pest solutions at 2425 s. stearman dr., suite 200, chandler, az 85286 not later than midnight of 06/03/2025. read more

You could stop your door to door sales pitches to my son while I was sick with Lyme disease. The first two treatments this year, at the end of April and beginning of May, were supposed to last for three months, but my bank account shows they charged me three weeks later for two more treatments I never authorized. So far, I've been charged four times for $209 (pest control) $79 (tick control), and another $209 and $79 three weeks later, which I don't don't believe they did, because I've been disabled and have been home. I have tried to contact them, and so has my son, but I have yet to receive a call back! I have never had so many insects in my yards as this year, in the past five years I've lived here. I had another non-toxic company spray once a month and never saw a bug! But now, ants are swarming everywhere, under every stone, crawling up my arms and legs, and are biting! My granddaughter could not even make a fairy garden because of ants everywhere. There are also millions of mites, slugs, earwigs, termites, spiders, and gnats, etc. Lyme can come from ANY biting insect; not just ticks! I don't want to ruin the environment, and I want the bees, but I contracted Lyme here at this house, and that's why I had it sprayed! I also have a small dog whom I don't want to get bitten either. Plenty of dogs get Lyme! They also killed a frog that lived behind a storage box. By the way, I could show you the exact same pictures as others that were posted, and much more! read more

I would not do business that doesn't respect property owners and privacy. I had a rep knocking on my door in spite of a no soliciting sign promptly posted at my front door. I answered the door to point out the sign and the rep ignored me and started to argue with me. No way I would ever do business with EcoShield. EVER read more

We have a very clearly posted "NO soliciting" sign on our front door as well as a "No trespassing sign" on the front of our barn. One of their door-to-door sales people continuously rang the doorbell and knocked on our door throughout the day. Thank you to our Ring cam I have this all recorded. I especially love the photo of him staring directly at our NO soliciting sign as he firmly knocked on our door. Very unprofessional and disrespectful. EcoShield, train your employees better! read more

EcoShield Pest Solutions - Pest Control Near Me - Wixom, Michigan

In West Bloomfield, a permit is required in order to solicit. In addition, there is a No Soliciting list that residents can sign up on and that is then given to the company doing the soliciting. I do not know if they legally obtained a permit but, despite being on the list AND having a sign RIGHT ON MY DOOR that says No Soliciting they still rang the bell AFTER looking directly at it and had the audacity to say they didn't read it. They also name dropped a neighbor whom I went to immediately after. That neighbor was NOT home and their partner advised NO ONE had been to see them that day. This is NOT an isolated incident. After reporting it on Nextdoor, several neighbors reported their employees either not taking no for an answer or even going so far as to go into the backyard and asking the children there to "get their mom." If your employees can't show basic courtesy, follow explicit instructions, and/or READ then, no. I do not want your services and will go so far as to leave reviews as to the lack of professionalism because you pissed me off that much. read more

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This company utilizes door to door salespeople and claims to be local. It is not. They operate customer service out of overseas call centers. If you want to cancel, they start making you talk to five different people at the call center and start charging cancellation fees etc. This is after 2 years of applications. Very predatory sales and customer service Avoid this. read more

I was extremely unhappy with the services provided by Eco-Shield, especially the fact that I was misled about the terms of service. I would not recommend them to others. read more

Worst company ever. Do b not sign a contract with this company. They have mastered the art of looking like they care, but have been a complete waste of money. I wish I had never signed a contract with them. read more

This company is a total scam. If they ever knock on your door, please don't make the same mistake I did. DO NOT listen to anything they are trying to sell you! I'm paying $945 this year because I cannot get out of this contract they make you sign up for. They literally come to my house and spray for no more than 5 mins. $185 a spray and I've had more bugs this past summer than ever. PLEASE PLEASE PLEASE DO NOT USE ECOSHIELD. I have never felt more scammed in my life! They will really get you and you'll be more than frustrated! read more

Horrible and a scam !! Do not use them or sign anything. They don't show up or come hours late Can't cancel without a hefty cost for services not performed Trust me do not use them. Do your research and we also still had issues with spiders read more

Hiring this company was the worst mistake. We can't get customer service. The price is ok, the service is terrible. I would do without before letting them continue even if they discounted my service by 95%. Zero stars read more

Awful company!! Stay away. Scams my 93 year old parents into signing a contract for hundreds of dollars. Can't get any information out of them to take care of the issue. Absolutely horrific care for the customer, no compassion or concern. How can a company be this bad??????? read more

While their first view visits showed some benefits, they automatically come out too often after which we saw no benefits because we had no pest issues. They make it difficult and time consuming to cancel. read more