Initial appointment was amazing. They and out same day and started the process to get rid of Stuart…read moreLittle in my house (lol). They quoted for sealing up and such also which was very reasonable. The tech who came out was so cool. We had great conversations about our similarities in the nerd/fandom community. So it made the appointment very easy and comfortable.

VERY UNRESPONSIVE: office did not deliver product and services as promised after repeated daily…read morecalls. I requested a trap for ground hogs and an estimate to fill holes. Received a trap that doesn't work and never received an estimate. I called repeatedly and received a computer generated voicemail that someone would be out. Day 1: a raccoon was caught. We called the office at 7:55AM and reported it on a voicemail. Returned home at 9PM and the raccoon was still in the trap. We released it ourselves. It had bloody paws and a baby raccoon near by. Day 2: called during business hours for an explanation and was told someone would be out, nothing more. Day 3: a technician came out, re-set the trap with marshmallows??? Day 4: something went inside ate the marshmallows, defecated and left. Day 7: Open trap, no bait and no estimate to fill holes.

I'd like to add one item that I didn't mention earlier, while the main issue we were dealing with…read morewas rodents I mentioned to Orkin that we also has been seeing some moths lately and they identified them as 'Indian Meal Moths' which are an invasive species in North America and are becoming a common pest issue. Orkin advised us to get rid of all potential food sources (mainly grains and cereals) or seal them in plastic containers, but they indicated they could also spray for them in cupboards where they were prevalent. That was included in their total price agreed upon, they did not charge extra for it-to their credit. But the spray was really ineffective getting rid of the moths. After a couple of months we were still seeing them (we'd already tossed old cereal boxes and/or packaged them in sealed plastic containers). I did some internet research on this pest and several sites recommended using pheromone traps-it's a cardboard triangular shaped box that gives off a pheromone which attracts the male moths and there is glue on the inside surfaces which traps them. I ordered some of these through the internet, placed them and within 5-6 weeks the moths had disappeared. It's not an instant fix, because it only captures/kills the males and eventually the population disappears from lack of breeding-but it works. Since we were not charged for the Orkin spray I can't complain too much, but once again the technology they use is not as good as what is available if you do a little research online and try the best recommended methods. Orkin are supposed to be the experts in pest control, if customers are finding better information doing internet research on their own what does that tell you? They need to up their game and improve their technology, or they'll be out of business soon.

Living next to a woods/swamp, we have critters. Unfortunately, we had them in the attic: Mice,…read morechipmunks, squirrels?. Last year, we paid Orkin approx 3k to seal the house and trap what had gotten in the attic. It worked, we were critter free for six months. In June we called Orkin back as their work had a warranty. 3 times they sent someone out to 'check' it, telling me they would send yet a 4th guy (over a 5 month period). Following a just OWN IT discussion, they sent Jake and Hunter who actually did something to reseal the house. Jake and Hunter were great. They didn't offer excuses, or suggest another team needed to come out. They got to work. They Owned It! They were fantastic! Thanks to Jake and Hunter, I'm looking forward to a critter free winter. So 5 stars to Jake and Hunter. 2 stars to Orkin in general for all the BS.

Answered my request very quickly. Very knowledgeable. Came out to the house in one day. They will…read morebe returning next month to finish up the job. So far I have been very happy.

Scott responded promptly to my request to have hornet nests removed. I had a message back within a…read morecouple of hours and a same-day appointment. No fuss - he didn't ask me for a bunch of information about the property for a quote, just a brief description of the issue. He came in over $200 LESS than other companies without needing a war-and-peace explanation of the issue. He worked fast and was VERY neat, even had shoe covers so as not to track dirt throughout the house. Also very nice guy, super friendly and professional, had no trouble with pets (I have 5 cats). I would 10/10 recommend him to anyone and use him again.

I've been using Maple Lane Pest Control for many years. I don't like bugs in my home and I'm…read morecompletely satisfied with their service at my home. Bill was my tech today and he's a competent employee as well as a friendly person to work with. Everyone at Maple Lane are great to talk to and they make you feel like family.

Michael was beyond great. he took the time to explain everything in detail in terms of how it all…read moreworks and the plan of action going forward. He answered all of my questions and explained everything. Will continue to use Maple Lane Pest Control in the future if the need arises.

I needed someone to come out to take care of a wasp concern. I called Solidified Pest Control and…read morewas able to get an appointment quickly. On the day of the appointment, Mike called to let me know his eta. Once he arrived, he assessed the issue and got straight to work. Professional, knowledgeable and courteous, he took time to inform me about steps that I can take to deter future problems. I believe that the service was reasonably priced, and will absolutely use Solidified Pest Control in the future.

Jon and Solidified Pest Control exceeded expectations! Professional, prompt, and knowledgeable.read more

very professional, the owner treated my house, as as if it was his own, gave sound advice and took…read morecare of the issue that we were unhappy with with another major service company.

Incredible service and communication. Greg is top notch and takes care of any problems - big or…read moresmall.

Amazing excellent service .. very efficient and professional .. highly recommend! Drew performed…read morethe service at my home and is a gem who is knowledgeable about all sorts of vermin and household invaders. Excellent work

Jim from creature control came out and evicted the raccoons from my chimney. Highly grateful for…read morehis work and was very pleased by how quickly he was able to get the work done. I called a few places and they weren't able to assist since the creatures were in my chimney. But that was not an issue for Jim. He said he didn't care about no chimney. He wanted to get the Little critters outta there if it was the last thing he did (not really but that's how I felt). Jim, you're a gentleman and a scholar. I mean this in the best possible way: I wish you nothing but success. But I never want to see you again....because that would mean I have more critters.

Im so pleased with the service I received from BioStrike. He explained everything in detail. He…read morewas very efficient and patient. I would highly recommend this company

It's too bad Robert stopped responding to my calls and texts. I had to rearrange my schedule a few…read moretimes as my mother is in Hospice and things got emergent during the time Robert and Corresponded, but by the tine I got back to him to schedule a full extermination, he stopped responding completely. Otherwise he was helpful and very responsive prior, thats what's odd. So I will have to hire someone else. Thats inconvenient because he got to know my situation and I on the other hand got to know what his plans were for my issues. He claimed he was getting busy, but it was incredibly frustrating and upsetting. Since he didn't respond I had to go ahead and have the Masonry men upset the whole area he was baiting, which wasn't the desired outcome. It might make things far worse for me in doing so, but 4 calls and 3 texts, no response. Too late to hire someone else before the burrow is disrupted.