Initial appointment was amazing. They and out same day and started the process to get rid of Stuart…read moreLittle in my house (lol). They quoted for sealing up and such also which was very reasonable. The tech who came out was so cool. We had great conversations about our similarities in the nerd/fandom community. So it made the appointment very easy and comfortable.

VERY UNRESPONSIVE: office did not deliver product and services as promised after repeated daily…read morecalls. I requested a trap for ground hogs and an estimate to fill holes. Received a trap that doesn't work and never received an estimate. I called repeatedly and received a computer generated voicemail that someone would be out. Day 1: a raccoon was caught. We called the office at 7:55AM and reported it on a voicemail. Returned home at 9PM and the raccoon was still in the trap. We released it ourselves. It had bloody paws and a baby raccoon near by. Day 2: called during business hours for an explanation and was told someone would be out, nothing more. Day 3: a technician came out, re-set the trap with marshmallows??? Day 4: something went inside ate the marshmallows, defecated and left. Day 7: Open trap, no bait and no estimate to fill holes.

I purchased a property that had a HUGE wasp's nest over one of the doors. I was afraid to even get…read moreclose enough to take a picture...but I did (I attached it for my review). World Class Pest Solutions came out very quickly and took care of it within 12 hours of calling for an estimate! I wasn't there and they took video and shared the before and after explaining what they did and what to expect. These guys were fast, professional and courteous all at a fair price. I would defintiely reccomend them to anyone with pest issues.

I called as I knew I had some sort of bug problem but wasn't sure what. I talked to Gene on the…read morephone and through communication over a week or two I was able to identify and take of the bug problem on my own without having anyone come out. Excellent customer service. Gene was so helpful and knowledgeable.

Maple Lane Pest Control has been servicing my property for several years. Very easy company to…read moredeal with. Service people always very professional and pleasant. One of the few companies that will service property without long term contract and their pricing is fair.

I've been using Maple Lane Pest Control for many years. I don't like bugs in my home and I'm…read morecompletely satisfied with their service at my home. Bill was my tech today and he's a competent employee as well as a friendly person to work with. Everyone at Maple Lane are great to talk to and they make you feel like family.

Very friendly and efficient, they did an excellent job with our bees. Would definitely call again…read moreand would highly recommend.

My family and friends use Afforable Pest Control company and love them. They are a really good…read morecompany. They are always prompt and friendly. They seem to really care about their customers. We used another well known company and we were not happy with them. I would highly recommend this company.

Bryson and his team didn't disappoint. He walked me through the process of everything they were…read moregoing to do. It took them roughly two hours and they were done. I will be continuing the quarterly service until the problem is resolved. I would definitely recommend this company

Unreliable ... didn't show up for scheduled time and when I contacted them they said it wasn't…read morescheduled!!

very professional, the owner treated my house, as as if it was his own, gave sound advice and took…read morecare of the issue that we were unhappy with with another major service company.

Incredible service and communication. Greg is top notch and takes care of any problems - big or…read moresmall.

I needed someone to come out to take care of a wasp concern. I called Solidified Pest Control and…read morewas able to get an appointment quickly. On the day of the appointment, Mike called to let me know his eta. Once he arrived, he assessed the issue and got straight to work. Professional, knowledgeable and courteous, he took time to inform me about steps that I can take to deter future problems. I believe that the service was reasonably priced, and will absolutely use Solidified Pest Control in the future.

Jon and Solidified Pest Control exceeded expectations! Professional, prompt, and knowledgeable.read more

Worked with Terminix to get rid of ants and centipedes and once again after initial service there…read morewas no follow through. I've asked them to come back out and re apply a treatment. Well after 2 no calls no shows, countless calls to customer service and 3 escalation to management and no call back I finally had enough. I was told that no one notated my account with any of my complaints or request. I was also told that a regional manager reach out to me. Once I called right back to see if any notes or put in the system it was apparent that I was not going to get anywhere. So I spoke to another gentleman advising him that I will not get off the phone until I speak to a manager. Then I was told that I would not be able to get my full refund even though I'm within the 30 day window of the money back guarantee, as they just change the rule for that a week ago, and they will not honor services that have already been rendered. So I advised that every email correspondence and my contract states that they would honor it. Unfortunately that fell on deaf ears. Buyer beware they do not want to honor their contract nor do they value their customers. There reps say their gonna have someone call but that's a lie. Updated 10/31/18 After posting how displeased I was. I received a call back from the regional manager. He took full responsibility for the lack of communication. After our long discussion and sometime to mull things over. I decided to give them one last try. Their company in my opinion fails them with communication. The dispatchers give you their cell number if you need to call back for service. As for setting up new service the customer service dept has no business scheduling appointments as it seems as they do not speak to each other or it's system is not setup for dispatch to connect. All in all I increased my rating due to the regional manager making it right. The dispatch being so responsive, and for services rendered.

Make sure you read all of the reviews on this trash company and their trash employees. John the GM…read moreof operations - GARBAGE. I have had so many escalated cases with this company and this guy completely ghosted me. I filed a charge back with the company and now they are trying to make me pay for the trash job they did - didn't come back out to our house when we asked. Do yourself a favor and stay away! We now have to go to court with the company. I have emails, voice recordings and screenshots of texts that show the work wasn't done correctly, we were overcharged, etc. RUN don't walk away from them. THEY ARE HANDS DOWN THE WORST COMPANY I HAVE EVER WORKED WITH. If you go on their social media - you can see that Terminix is absolute trash across the entire country - not just Southeastern Michigan. I have no idea how this company is even in business. The biggest scam I have ever seen.

We hired them for two locations of our business for moth control. After a few months and almost…read more$2,000 in charges they didn't find any moths. I found that odd since I supplemented their traps with my own cheap Chinese traps. My cheap traps were catching loads of moths. When I confronted them about this, they acknowledged that they had been using the wrong traps. They offered to give me 1 free month. I told them that I didn't think it was fair to have paid so much for their service when it did nothing and requested instead to get a full credit of all my payments towards future service since they didn't actually do anything on their previous visits. They stopped returning my calls since then. I've been leaving messages with Chris and he promised to call back on multiple occasions but has not. The image I'm attaching is of a cheap chinese trap I got on aliexpress. I have a few of these up and they did catch moths so clearly I have a moth problem. I even showed them that their trap was inches away from this one and did not catch anything.

We called orkin to spray around our house for ants. they came out to spray but said they couldn't…read morespray behind bushes because they couldn't get back there with their equipment on their back. That was ridiculus! There was plenty of room. A salesman came to check the house for rodents. He recommended caulking around the whole house. We agreed. Meanwhile the ants were back a week later. Orkin came out again to spray. The ants came back. I finally sprayed them myself with some insect spray from Lowe's. As far as the caulking around the house, the workmanship was horrible. We are very disappointed. the caulking is extremely thick and poorly applied. The outside look of the house is ruined. some areas shouldn't even have been caulked because the gap was too big. We spent thousands of dollars for literally nothing. Definitely overpriced and overrated! never again! Zero

Answered my request very quickly. Very knowledgeable. Came out to the house in one day. They will…read morebe returning next month to finish up the job. So far I have been very happy.

Scott responded promptly to my request to have hornet nests removed. I had a message back within a…read morecouple of hours and a same-day appointment. No fuss - he didn't ask me for a bunch of information about the property for a quote, just a brief description of the issue. He came in over $200 LESS than other companies without needing a war-and-peace explanation of the issue. He worked fast and was VERY neat, even had shoe covers so as not to track dirt throughout the house. Also very nice guy, super friendly and professional, had no trouble with pets (I have 5 cats). I would 10/10 recommend him to anyone and use him again.