Initial appointment was amazing. They and out same day and started the process to get rid of Stuart…read moreLittle in my house (lol). They quoted for sealing up and such also which was very reasonable. The tech who came out was so cool. We had great conversations about our similarities in the nerd/fandom community. So it made the appointment very easy and comfortable.

This is the best pest control company in the area, by far. My husband and I have used them…read moreconsistently in my previous homes and in my current home. Their prices are fair, and they are true professionals.

I've used Sergio's for many years and couldn't imagine using anyone else. They've helped us with…read morecarpenter ants, stinging insects and mice. Pricing is competitive or better than the big pest control outfits and they're incredibly more responsive--if you have a problem they find a way to get there quickly. Always very professional. (I see that I'm id'd as being from San Francisco, true some time ago, but I'm local to West Bloomfield.)

My experience with Sergio's was amazing. On a Saturday night, I discovered a massive yellowjacket…read morenest above our bedroom ceiling. No other pest control place would even answer the phone on a Saturday night, but Sergio's had someone out to us right away. Deion, the guy from Sergio's, took care of our yellowjacket problem in under an hour, removing some 1000 yellowjackets from our house (!) and we are sleeping safe and sound tonight. I couldn't be happier with the job they did.

Everything in person was great. Mike spent time to find the cause of your issue, and explained his…read moreprocess. Offered products but didn't oversell. I would have liked a call or text the day before with a more precise arrival time, other than the 4 hour window assigned.

Thank you and your team for the outstanding service we received from CJB Pest…read more Kyle, your technician, came out to our home and did an exceptional job. He was professional, knowledgeable, thorough, and took the time to explain everything clearly. It's refreshing to work with someone who truly cares about doing the job right and providing great customer service. Please pass along our appreciation to Kyle for representing your company so well. Experiences like this are exactly why companies earn loyal customers and referrals. Thank you again, and we truly appreciate the excellent service. We will be leaving a positive review. Best regards, Scott

I have never worked with a worse company. A very professional salesperson came out immediately and…read moregave us a quote for removal of raccoons in our attic. We agreed to the $1500 contract and an appointment was scheduled for a few days later. No one showed, no one called or texted. I contacted the office and was told there was a problem with the contract. No one has called us or followed up. We have made numerous phone calls to the local office and corporate without success. Do not do business with this company!!!! We want our money back!

Critter Control has disappointed me terribly. I have used them before to remove a dead skunk. I…read morerecently called them because I heard noises in the ceiling. They started with treating for mice, which I knew wasn't the problem. After several months of the same problem and them sending out three different reps. that had three different answers, we actually saw the raccoons in the sunroom. After Critter Control's last evaluation for the raccoons, they wanted to charge $1,500 to replace the vents and additional to clean up feces and fumigate. The last rep. was to check with his manager to see if there could be a discount because they dropped the ball. The manager called me and she admitted they dropped the ball, but offered to call Orkin for me - nothing about them coming to handle the raccoons. I immediately called another company that came out the same day I spoke with her. An older gentleman came and positioned his cages, came back the next day and showed me the two raccoons he caught and was so much cheaper. I agree with the other review, do not waste time calling Critter Control for anything other than dead animals.

They do an amazing job at taking care of my house if you love quality work I would go with Aptive…read morethey treat the full property

DO NOT USE THIS COMPANY. They charge monthly even if they do not service your home, and they have…read morevery deceptive billing practices. They never disclosed that there is a cancellation fee if $199- so when you decide to quit paying for a service you are not receiving- they charge you $200. Absolutely DO NOT USE THIS COMPANY. They should be taken to court and put out of business.

I'd like to add one item that I didn't mention earlier, while the main issue we were dealing with…read morewas rodents I mentioned to Orkin that we also has been seeing some moths lately and they identified them as 'Indian Meal Moths' which are an invasive species in North America and are becoming a common pest issue. Orkin advised us to get rid of all potential food sources (mainly grains and cereals) or seal them in plastic containers, but they indicated they could also spray for them in cupboards where they were prevalent. That was included in their total price agreed upon, they did not charge extra for it-to their credit. But the spray was really ineffective getting rid of the moths. After a couple of months we were still seeing them (we'd already tossed old cereal boxes and/or packaged them in sealed plastic containers). I did some internet research on this pest and several sites recommended using pheromone traps-it's a cardboard triangular shaped box that gives off a pheromone which attracts the male moths and there is glue on the inside surfaces which traps them. I ordered some of these through the internet, placed them and within 5-6 weeks the moths had disappeared. It's not an instant fix, because it only captures/kills the males and eventually the population disappears from lack of breeding-but it works. Since we were not charged for the Orkin spray I can't complain too much, but once again the technology they use is not as good as what is available if you do a little research online and try the best recommended methods. Orkin are supposed to be the experts in pest control, if customers are finding better information doing internet research on their own what does that tell you? They need to up their game and improve their technology, or they'll be out of business soon.

Living next to a woods/swamp, we have critters. Unfortunately, we had them in the attic: Mice,…read morechipmunks, squirrels?. Last year, we paid Orkin approx 3k to seal the house and trap what had gotten in the attic. It worked, we were critter free for six months. In June we called Orkin back as their work had a warranty. 3 times they sent someone out to 'check' it, telling me they would send yet a 4th guy (over a 5 month period). Following a just OWN IT discussion, they sent Jake and Hunter who actually did something to reseal the house. Jake and Hunter were great. They didn't offer excuses, or suggest another team needed to come out. They got to work. They Owned It! They were fantastic! Thanks to Jake and Hunter, I'm looking forward to a critter free winter. So 5 stars to Jake and Hunter. 2 stars to Orkin in general for all the BS.

We hired them for two locations of our business for moth control. After a few months and almost…read more$2,000 in charges they didn't find any moths. I found that odd since I supplemented their traps with my own cheap Chinese traps. My cheap traps were catching loads of moths. When I confronted them about this, they acknowledged that they had been using the wrong traps. They offered to give me 1 free month. I told them that I didn't think it was fair to have paid so much for their service when it did nothing and requested instead to get a full credit of all my payments towards future service since they didn't actually do anything on their previous visits. They stopped returning my calls since then. I've been leaving messages with Chris and he promised to call back on multiple occasions but has not. The image I'm attaching is of a cheap chinese trap I got on aliexpress. I have a few of these up and they did catch moths so clearly I have a moth problem. I even showed them that their trap was inches away from this one and did not catch anything.

We called orkin to spray around our house for ants. they came out to spray but said they couldn't…read morespray behind bushes because they couldn't get back there with their equipment on their back. That was ridiculus! There was plenty of room. A salesman came to check the house for rodents. He recommended caulking around the whole house. We agreed. Meanwhile the ants were back a week later. Orkin came out again to spray. The ants came back. I finally sprayed them myself with some insect spray from Lowe's. As far as the caulking around the house, the workmanship was horrible. We are very disappointed. the caulking is extremely thick and poorly applied. The outside look of the house is ruined. some areas shouldn't even have been caulked because the gap was too big. We spent thousands of dollars for literally nothing. Definitely overpriced and overrated! never again! Zero

It's really important to find someone who actually knows how to exterminate bees/wasps. I had Orkin…read moreout this morning and the guy was nice enough but seemed clueless about dealing with bees. So I turned down their service and called Bill over at A-1 exterminators. They arrived at my house within a few hours. They seemed confident and experienced about dealing with the problem at hand and that made me feel a lot more confident about what they were going to do. Treatment has been done now, so I'm keeping my fingers crossed that we got them all!

These guys are great!!! They were out right on time the very next day and were VERY knowledgeable…read moreand informative. It is refreshing to find a service that is prompt, courteous, professional, and all around nice guys. I highly recommend them to anyone with a pest problem.

It's too bad Robert stopped responding to my calls and texts. I had to rearrange my schedule a few…read moretimes as my mother is in Hospice and things got emergent during the time Robert and Corresponded, but by the tine I got back to him to schedule a full extermination, he stopped responding completely. Otherwise he was helpful and very responsive prior, thats what's odd. So I will have to hire someone else. Thats inconvenient because he got to know my situation and I on the other hand got to know what his plans were for my issues. He claimed he was getting busy, but it was incredibly frustrating and upsetting. Since he didn't respond I had to go ahead and have the Masonry men upset the whole area he was baiting, which wasn't the desired outcome. It might make things far worse for me in doing so, but 4 calls and 3 texts, no response. Too late to hire someone else before the burrow is disrupted.

Im so pleased with the service I received from BioStrike. He explained everything in detail. He…read morewas very efficient and patient. I would highly recommend this company