I contacted Capital Chimney to do a chimney inspection of a property I'm about to purchase. They…read moreweren't the only ones I contacted in my rush to get an inspection done, but Sarah from Capital Chimney answered me very promptly after I sent in my website inquiry. We got the inspection scheduled just as fast. On the day of the inspection, Chris called me to keep me updated throughout the day. The only thing I would slightly ding them for is that they arrived pretty much at the end of the appointment window. However, Chris kept me updated on his status. As promised, he sent me the photos, inspection report and the quote for suggested repairs the next morning. All around pleased with the experience! The team at Capital Chimney was quick, responsive and did the job. Recommend if you're looking for inspections!

Professional and serious team of dedicated specialists. Quality service from initial walk through,…read morequotation and then the rebuild & repair to the 4 Fireplaces and Firepit. I spent over $18,000 with Capital and now I appreciate the value. They also rebuilt 35 year old fireplaces to look not just new but also impressive

Great experience from start to finish. The technician was prompt, professional, and extremely…read morethorough--not just with the cleaning itself, but with the full inspection of the chimney and fireplace. They took the time to explain what they were seeing, pointed out areas to keep an eye on, and made sure everything was safe and functioning properly before leaving. The cleaning was done carefully with no mess left behind, which I really appreciated. It's clear they take pride in their work. I feel much more confident heading into the season knowing everything has been properly checked and serviced. Highly recommend.

Have been using Superior for years to service my chimneys. They have always been professional with…read morethe highest standards of service. Recently I suffered some damage during a storm and Alan came out for the repair. He was outstanding and I highly recommend this firm.

Hudson is the best. Had him out to check my ventless and clean,very knowledgeable and explained…read moreeverything to me. Just recently had an issue with unit shutting off. Called Hudson he came out the next day and diagnosed the issue and corrected it with no charge. Hudson knows his stuff is honest and fair. Definately recommend this Team.

Kilo arrived within the scheduled time frame. He was courteous and friendly. I would recommend this…read morebusiness to anyone needing fireplace installation or maintenance.

Been using them for 10 yrs / they do my cleaning and inspection . Daniel is the best !! 10 stars :)read more

Daniel came to my condo before Christmas. I was really hoping I could have my fireplace up and…read morerunning for the holiday. He was so kind and so helpful. He explained what he was doing and managed to get it working with a quick cleaning and a small replacement part. I am so glad I called them and I will continue to recommend them to anyone who needs this kind of work. Thank you, so much, Daniel. You are the BEST!

Sol , Gary and Greg cleaned my fireplace , and installed a new liner and chimney cap. They were…read moreeasy to work with and very professional . I plan on using them for a yearly cleaning .

Sol's is fantastic. Used them for the first time today. Sol and his colleague showed up on time and…read morethey were very courteous and thorough. And the pricing was great. I will definitely use Sol's again. In fact, I made an annually recurring calendar reminder to reach out to them every spring to get our chimney cleaned.

I called to make an appointment for an inspection and cleaning of my gas fireplace that I have only…read moreused a handful of times. He quoted $179 - $235 depending on location. Dave showed up at the beginning of the estimated 2-hour window and was friendly and informative. The cleaning took less than 20 minutes. He checked for gas leak and provided recommendations for a more efficient setup. He even offered to inspect a second chimney in the same neighborhood free of charge. .|\---/| | @_@ | ..\_^_/..2025

Can't wait to write this for Dave:…read more Dave did a wonderful job installing the log set in the fireplace. From start to finish, he demonstrated professionalism, attention to detail, and a strong commitment to quality. He ensured that everything was aligned correctly, functioning safely, and aesthetically pleasing. Dave was punctual, courteous, and took the time to explain the operation and maintenance of the fireplace. His expertise and careful workmanship made the installation process smooth and stress-free. I am extremely satisfied with the results and highly recommend his services.

We had an good experience with Chicago Chimney. Everything kicked off with Toni, who is incredibly…read moredynamic, personable, and just gets it. Her communication was on point the whole way through always kept it real, listens, and genuinely tries to help. When it came time for the work, Mario and Simón came out and were fantastic. They handled a full parging of the smoke chamber, installed a Charred Rugged Split Oak log set with remote, moved the gas line, painted the inside of the firebox with black paint, and prepped everything for us to add the rocks. Super professional and nice. The whole process was smooth, transparent, and high-quality. Pro tip Zelle is preferred.

We hired ChimCare for what should have been a routine inspection and sweep, and instead ended up…read morewith a serious safety incident and very poor workmanship. Their technician left the gas running before ignition, causing a fireball to shoot out of the fireplace while I (and our dog) were sitting next to it. It singed the worker's hair and melted his phone case/phone, this easily could have resulted in a serious injury or property damage. It also became clear during the visit that the technicians didn't know how to operate one of our fireplaces. They had to text photos to someone else for instructions and still could not get the second fireplace working (which we later discovered is controlled by a simple wall switch). Despite the lack of safety and technical competence, we were charged a 50% mid-service up charge for "deep cleaning" sweep, with no clear explanation of what that covered beyond the original inspection & sweep service, all while we were trying to calm our dog, who was scared from the fireball. The stone on one fireplace needed crack repair, but the workmanship was sloppy. Sealant was accidentally smeared onto our marble facade on the outside of the fireplace and not cleaned up, and the color of the sealant doesn't match the stone in our fireplace. None of this was disclosed beforehand, and now it will require further repair to fix. We reached out via phone and email multiple times asking for a resolution and gave the company every opportunity to address the issues. It has been over a month with zero response from management. We are now having to dispute the charge through our credit card company. Based on the safety risk, lack of technical knowledge, the questionable mid-service up-charge, and complete lack of accountability or care to resolve these issues with us, I would not recommend this company.

If they allowed 6 stars I would give it to them. This is a very professional company. I used them…read moreto remove an old fireplace and they went above and beyond. They were always on time, clean, professional and the job was done perfectly. Shout out to Jason Mike and Longino. I could not be happier with my choice to hire the Fireplace Authority.

Should have read/listened to the reviews…read more So disappointing. Scare tactics and bad service. After their cleaning I found soot, debris and a dead mouse! I was with their technician the entire time, asked why he didn't use his vacuum that he brought and he said the chimneys were clean due to lack of use. However after his "inspection" he had nearly $13000 of "mandatory" repairs needed if I didn't want my house to burn down. Not to worry, there was a $300 dollar coupon if I signed that day. When I said no, they offered to seal my chimney for around $500 if he did it then and there, if not it would be an additional since they'd have to set up a ladder again. Really?? He pushed and pushed, more and more dire scenarios should I delay these repairs. I had to act fast since there was no time to delay due to scheduling. He cleaned two of the 3 flus since one was in my kitchen but I was still charged since he "inspected" it. I got a second and a third opinion. Both of these contractors agreed these "repairs" WERE NOT NECESSARY but should be done however everything was safe to use. I asked for a refund due to the lack of cleaning, scare tactics and poor customer service. I figured it was a long shot but tried, it was rejected. My chimney was sealed and fireboxes mortar repairs without coming anywhere near their quoted price. I'm no expert and don't doubt these repairs should be done. This companies tactic of dire scenario and house burning down compared to two other licensed contractors stating a polar opposite is very concerning. I felt it was a scare tactic to myself and wife to maximize high dollar "repairs". I plan to make repairs but certainly will not be calling them. If you do call them, I'd highly recommend getting a second opinion. Maybe I got a bad tech, the service lady said he's one of their most seasoned. Bad day? I don't know but that was an overall terrible experience. UPDATE Adam thank you but as you were not here, I asked what that meant and he repeated, maybe a bad joke? Secondly, I was with him as I don't welcome strangers in my home unattended which is why I scheduled for a Saturday. My wife was in the kitchen unpacking as we just moved in. Thirdly, I requested to speak to a supervisor but was offered a technician instead. Yes, I rejected your offer for another technician, why would I accept the offer when I I had such a bad experience? Why would I invite this service back Into my home? Lastly, pictures you requested. Perhaps you have done great work over 30 years but the feeling these were fear tactic pressuring and leaving the debris behind is the basis for my review. Your technician saying he couldn't clean the kitchen because you don't provide kitchen service and charging me all while pressuring us to agree and sign for repairs (for a "only today" 300 dollar off coupon) that were very much disagreed upon by two other contractors. Another great thing about a free market system is that I'm entitled to my opinion based on my experience. Perhaps others have had the greatest experience ever, I did not. Maybe your technician had a bad day.

Coast-to-Coast did a great job fixing several small brick repairs around my house. Their quote was…read morevery competitive and fit me in their schedule in just a few days. Plus the work quality was excellent, the bricks they replaced matched up perfectly with the others.

Professional, well-mannered young man came to give me an estimate. I had 4 other estimates. One was…read morea little lower than Coast to Coast. The reason I went with them is because of their timely responses and attention to my needs. The other company ( I won't name ) not even a salutation or a thank you, in his correspondences. After Coast to Coast completed the job, I was thoroughly impressed at their work and care of my lawn while doing their repair work on a huge brick planter which needed repair. I would definitely use them again if need be and I higher recommend Coast to Coast for any masonry work!

Tuck pointed our chimney quickly. All workers were helpful, professional, and more than capable.read more

Would rate zero stars if possible. Paid over $10,000 to get chimneys repaired and workmanship was…read moresloppy.