First and foremost, let me begin by expressing my sincere gratitude to the entire DuPage Adjusters/Construction team. Our home was in dire need of a new roof, siding, and gutters. We are very supportive of hiring local businesses to complete a project and the DuPage Adjuster/ Construction team was a 10 out of 10 would hire again !! The whole process was kicked into action thanks to our highly professional and supportive DuPage public team adjuster Christina who skillfully engaged with State Farm to process our claim regarding our home. Much like a forensic examiner she gathered detailed evidence and came to our home multiple times to make our case to State Farm. Christina even met the State Farm representative at our home so that she could go line by line as to why our claim should be processed and approved. DuPageis an adjusting company that cares and takes the mental stress away from you so that they can earn your business! Speaking of "company"! When you hire DuPage Adjusters you also hire there second to none DuPage Construction team who will complete your construction project! Led by owner Kyle, who has assembled a dream team of construction crews when it comes to roof, siding, and gutters. I am serious folks, it is the opinion of this resident that his crews are the Jordans of basketball! Each one of Kyles crews treated our home as if it was their own. Kyle is a hands-on owner who made daily visits to our home to make sure all details were covered. Aside from his crews making our home look beautiful they were SUPER CLEAN! Kyle's crews were very open to our input and questions. Captain Antonio and Captain Diego led their respective crews and were very professional and experts at their craft! Last but not least, production manager Aaron was highly communicative throughout the process and made sure when Kyle was not around that everything was going according to plan. Anytime I had a question, Aaron would immediately call me and explain. Downers Grove I am not one to write reviews, but I take pride in supporting local businesses and if your home needs a new roof, siding, or gutter work please look no further than your backyard. This team works all over our county and it is awesome that they are located in our hometown. To Christina, Kyle, Aaron, and all the wonderful people we met while they worked on our home...Thank You and job well done! read more

If you're in need of roof repair or replacement, we highly recommend Jason Goings with DuPage Adjusters, and DuPage Construction, both based in Downers Grove, Ill. We would give them 6 stars were it available. After a severe storm came through over two years ago, we thought we may have some roof damage (hail) and contacted our insurance company. After inspecting, they said they could not really find any damage and that was that. Our daughter lives 6 houses down the street and did have damage. They looked for an adjuster and contacted Jason at DuPage Adjusters. Jason handled everything between them and the insurance company, suggested DuPage Construction to do the work and the job was done. We asked Jason if he would look at our roof and after inspecting it, informed us that yes, there was damage and the roof should be replaced. Fast forward almost 2 years later, after Jason's many calls, inspections, pictures, and communications with our insurance company they finally paid for a new roof. Had it not been for Jason and his tenacity in dealing with our insurance company, our damaged roof would still be on our house, getting worse day by day. Jason is professional, caring, polite, and very experienced. He always kept us in the loop, provided timely updates, explained everything in detail to us and just would not take no for an answer from our insurance company. Jason also set us up with DuPage Construction who did the work on the roof. They did great work and completed it in one day. The entire crew was professional, friendly, knowledgeable, respectful of our property and very, very hard working. It was a very windy day when they worked here and they not only made sure our yard was clean of any debris when they were done, but also our neighbor's yards as well. If you are needing any roofing work done, do yourself a favor and check out these two companies. I am very certain, you wont be disappointed. read more

We had our roof done by DuPage Adjusters of Downers Grove IL in July 2025. The process started by having them come to inspect our roof. Paul inspected the roof and clearly explained to us what needed to be done. He gave us a detailed price sheet. There were a few areas of the roof that had leaked in the past which required special attention. Paul took pictures of those areas to pass them off to their experts for ideas on how to remedy them. After the contract was awarded to them, they carried out the work with utmost professionalism, finishing the job in two days. They were meticulous, covering lawn ornaments and other fixtures securely to prevent them from damage, containing the work debris and nails that were thoroughly cleared the same day. For the nails they used hand pushed rollers with heavy magnets at the bottom to attract the nails that fell on the ground. It was remarkable that I could not find a single piece of debris or a nail after they had left, so unlike the last roof job we had. Areas that needed special attention were visited by two of their senior technical experts, Tyler and Aaron, for directions to the crew on how they needed to be treated. All the time I was overseeing the work; albeit informally. One of the problem areas was personally treated by Tyler after most of the work was done. The treatment he did to the problem area was of much higher quality than before and surely exceeded my expectation. It seemed not only more durable but also more aesthetically appealing. Lastly, I raised a particular administrative issue with the President of the Company, Kyle Donoghue, through an email. He promptly responded to my concern and resolved it to my satisfaction. Overall, I found DuPage Adjusters to be honest, technically skillful and a professional team of people who I would enthusiastically recommend for a roofing job. read more

Our neighborhood was hit hard by the hail storm that passed through in May 2024. House after house on our block was getting a new roof because of the extensive damage. We filed a claim with our insurance company and even had several roofing companies inspect our roofeach one showed us clear damage from the storm. When the insurance adjuster finally came out, they told us it was just normal wear and tear and offered only a small fraction of what a new roof would cost. That didnt sit right with me at all, especially since I was home during that storm and saw firsthand how bad the hail was.Thats when we called DuPage Adjusters, and Im so glad we did. They are true professionals who clearly understand how insurance companies operate and what is needed to get a legitimate claim approved. They walked us through everything, handled the back-and-forth with the insurance company, and did the heavy lifting that would have taken us hours of research and still may not have been successful. Without their help, I honestly dont think we would have been able to get our claim covered, and for that we are extremely grateful.The entire process was smooth from start to finish. They kept things simple, communicated clearly, and took care of details we didnt even know to think about. Not only did they handle the tough negotiations with the insurance company, they also pulled the permits and installed our new roof and gutters. The work was done efficiently and looks fantastic.I would not hesitate to recommend DuPage Adjusters to anyone struggling with an insurance claim after storm damage. They made a frustrating situation so much easier and turned what felt like a dead end into a win for our home. read more

I cannot say enough great things about my experience with Paul from Dupage Construction! From the very beginning, Paul went above and beyond to guide us through what felt like an overwhelming process. Our insurance company was extremely reluctan, stingy (to put it lightly) about approving coverage for our roof replacement. But Paul didn't back down. He fought hard on our behalf every step of the way. Paul handled all the communication, the inspections, and the back-and-forth with unwavering persistence and professionalism. Thanks entirely to his dedication and expertise, we were able to get our new roof fully covered. What felt impossible at first became a reality because of him. If you're looking for someone who genuinely cares about their customers, knows the industry inside and out, and will go to bat for you when it counts, look no further than Paul at Dupage Construction. We are beyond grateful for his hard work and couldn't be happier with the outcome! read more

We recently had roofing work done through Dupage Adjusters, and the entire experience was very good. From start to finish, Jason, our adjuster, was incredibly responsive, professional, and helpful. He guided us through every step of the process with clear communication and genuine care. One of the biggest reliefs was that Jason and the team handled everything with our insurance company directly. It took a huge burden off our shoulders and made the process smooth and stress-free. Any issues that arose were addressed quickly and resolved without hassle. The quality of the work was good, and we're extremely satisfied with the results. We highly recommend Dupage Adjusters, and especially Jason, for anyone needing roofing or insurance-related repairs. They truly went above and beyond. read more

DuPage Adjusters dropped off a pamphlet by our home. A few days later we called & spoke with Jason Goings for a free home inspection. Due to the recent storm we were concerned that our home had damage. Jason had taken photos & pointed out the damage to our home. He advised us of our options in having the repairs done. At no time were we under any pressure to make a decision to move forward with getting our home repaired. Jason worked closely with our insurance carrier in getting the repairs filed & paid for. Jason is knowledgeable, conscientious & a pleasure to work with. We felt like he was looking out for our best interest. We highly recommend him. read more

Found out about Dupage Adjusters through the mail and like anything you haven't heard via friends or family are skeptical. Well...they hit a home run. We got our siding done because of hail damage and they took care of everything including all the insurance paperwork. Greg and Ryan (Batman and Robin ;)) were on top of everything. And there were two or three others that visited to make sure the siding production was going smoothly. They even came back, free of charge, to redo an area around an electrical box that I forgot to let them know I didn't need. When I need my roof replaced I know the first and last place to look - Dupage Adjusters read more

Working with our adjuster Jason made the experience of home repair fairly easy. Not only did he deal with getting all repairs needed scheduled but also dealt with our insurance company. This made everything so much easier. The process would normally not only be confusing and frustrating but also very time consuming. But with Jason taking care of it, we were pretty much stress free. We are very happy with the time Jason put in not only taking care of the details but also walking us through the process and answering all questions. I would highly recommend Jason to anyone. read more

Ryan from Dupage Adjusters did a fabulous job working with my insurance company to replace siding, gutters, and downspouts that were damaged by storms. He met with the insurance person, followed up with her multiple times, and communicated with me often on the status of the claim. Ryan did all the claim work on my behalf. Dupage Construction did the construction work. Both companies were fabulous. High quality work, friendly, and ensured all debris was taken off the property. I highly recommend Ryan at Dupage Adjusters to handle insurance claims for storm damage. read more

Elgin Joiner, Public Adjuster for Dupage Adjusters, expertly guided me through the claim process with State Farm Insurance, not an easy feat to take on alone. Dupage Adjuster fought hard to make sure that I received all the benefits I was entitled to. Everyone I dealt with was professional, courteous, and easy to get a hold of. They handled everything and made the process stress free. I would suggest not going at it alone, call the experts at Dupage Adjusters. I promise you will not be disappointed! AAA+ read more

It was time for a new roof. After checking around I found Dupage Adjusters was highly recommended. Gave them a call and the rest is history. They say what they do, and do what they say. They handled everything with my insurance company, got the approvals and permitting done, and I one day I had a brand new roof. Hard working, professional and great customer service. Really appreciate it when a business under promises and over delivers. No wonder they have great reviews! See pictures. read more

Highly recommend this company. I wanted to wait until everything was complete all the way to invoicing before leaving a review. I can report that the entire process was great. Especially Jason Goings - down to earth, transparent with plenty of communication to keep us informed. The work crew was great, neat, considerate and professional. Best part is that they took care of the entire insurance claim portion - seamless. read more

Very satisfied with DuPage Adjusters' involvement in obtaining approval by insurance company for house and garage roof replacement. We worked with Christina who explained the process and was patient in answering all of our questions. She was professional, articulate and a pleasure to work with. The roofs look great and I would recommend DuPage Adjusters to anyone who has problems with their insurance company. read more

Excellent Service by Jason Goings at DuPage Adjusters Jason did an outstanding job helping us after a severe storm damaged our home. He acted as a liaison with our insurance company and made the entire process smooth and stress-free. His professionalism and responsiveness really stood out. Highly recommend DuPage Adjusters for anyone dealing with storm damage and insurance claims! Carol and Tim M read more

We had an excellent experience with Paul and the team at DuPage Adjusters! They were honest, transparent, and incredibly communicative throughout the entire process. Thanks to their expertise, we were able to get a full roof replacement at minimal cost--something we couldn't have managed without their help. Highly recommend them to anyone needing help with roof inspections or insurance claims! read more

Thank You so much to DuPage Adjusters/DuPage Construction for their work with our insurance company and in replacing our roof. Paul did an amazing job of keeping us updated. He was always available and willing to answer any questions, putting our minds at ease throughout the process. The group of guys who did the roof replacement were so nice and thorough in cleaning up when done. Great job! read more

This company is highly recommended and easy to work with. Jason Goings handled everything in a professional and courteous manner. He handled all interactions with our insurance company and made this an effortless transaction. Our roof/soffit look great and his staff was extremely neat and finished within a few days. We have recommended them to friends and family. read more

Dupage Adjusters team performed a fantastic roof replacement for our home in Bolingbrook. They helped obtain and negotiate with our insurer a total roof replacement. There were some disagreements with the insurer but Dupage Adjuster's persistence with the insurer was a game changer. We are extremely happy with the results and work of Dupage Adjusters. read more