1. Dupage Adjusters

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Downer Grove, IL

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Dupage Adjusters

4.8 (25 reviews)
Closed • Closed

Services - Dupage Adjusters

Siding installation

Siding repair

Siding replacement

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I recently worked with Paul Larson to have my roof replaced after a hail/storm damage. Paul was extremely helpful, knowledgeable and professional. He understood how to work effectively with the insurance company (which I've previously found to be quite difficult). Paul and his team made this whole process stress free and easy. I would strongly recommend working with this company if you're looking to file a roof replacement claim, and more specifically ask for Paul Larson.

Thy replaced my Roof and gutters. Thy left holes within my siding. The water runs behind the siding and now is rotting my wood out.

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4 months ago

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7 months ago

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2 months ago

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2 years ago

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4 years ago

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4 years ago

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3 years ago

I would highly recommend. Paul was very prompt and helpful throughout the process and the work came out great.

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3 years ago

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5 years ago

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4 years ago

Punctual, quality shingle replacement within budget. They cleaned up well and were easy to work with. I recommend them.

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5 years ago

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Review Highlights - Dupage Adjusters

“Paul went above and beyond working with the city building code office to get the full roof approved.”

Mentioned in 11 reviews

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Everlast Exteriors of Illinois - New Roof, Siding, Soffits Fascia, Gutters and Windows.

Everlast Exteriors of Illinois

(27 reviews)

Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

Butler Roofing - After

Butler Roofing

(9 reviews)

Our home was hit by a large hail storm in February and for the next couple months, we had…read moresolicitors ringing our doorbell almost daily to give us a free repair estimate. I don't do business with anyone going door to door, so I decided to do some research online for a reputable roofing company and fortunately found an incredible team to partner with for our home repairs. Pat came out to do the initial inspection and was great at explaining the damage on our roof and siding, and how to go about filing an insurnace claim. Once I put the claim in, Marko came out to meet our adjuster and they worked together to report all the damage and fixes we would need. Marko continued to work with our adjuster to get the insurnace squared away, which was really comforting since this was our first home insurance claim. Once the repair work started, he walked us through the process and sequencing of repairs (roof, siding, and gutters last). He scheduled all the repairs to be completed in less than a week because he didn't want us to be without gutters for long in case any rain came. I thought this was exceptional, since I have seen many houses on our block take months to complete their repairs, doing things out of sequence, and being without gutters for long periods of time. Pat and Marko treated us with the utmost respect, and executed repairs for our home as if it were their own. They're honest, knowledgable, personable, and genuinely care about doing the right thing. Can't thank you both enough and looking forward to working with you again someday - Best, Charlie

Mary Z. LaGrange Highlands…read moreA very large tree fell on my house during a storm late Saturday night. Marko was quick to respond to our emergency call Sunday morning. They worked for 5 hours fixing the roof and ceiling inside. Marko was amazing dealing with my insurance company! I will definitely hire them again if I need any of their services. They are a competent and caring company.

Elite Roofing

Elite Roofing

(1 review)

It took a few days to get in touch initially and receive an official quote and invoice. Once…read morescheduled, the work itself was completed quickly, which was appreciated given that this was an emergency request around the holidays. The repair appears to address the immediate issue, though it seems like the minimum work needed to stabilize the problem. I plan to have my regular contractor review it to confirm it will hold up as long as suggested. Where my experience fell short was after the work was completed. Within ten days of receiving the initial invoice--which did not list a payment due date (after paying the requested 50% deposit on time)--I received repeated payment messages, text messages, a Zelle payment request, and messages referencing collections and credit bureaus. I had already attempted to submit payment, but my bank indicated the transaction was rejected, and I notified the company of this. After raising concerns about the escalation, I was then told the invoice total had increased due to a late fee that was not disclosed on the original invoice, along with a revised balance and due date added after the fact. The original balance was paid in full prior to this review, but the speed and tone of the billing escalation--and the introduction of retroactive fees--did not align with the level of professionalism I would expect from a consumer service. I'm sharing this for transparency so others understand both the work process and the billing communication approach.

From the owner: Your local roofing company specializing in all your roofing needs quality service at affordable…read morepricing call to schedule a free estimate

Berg Home Improvements

Berg Home Improvements

(51 reviews)

I've been wondering if we need a new roof or roof repairs due to recent hail, and some water…read moreintrusion on our first floor right above one window. Had three other companies come out, and the first one said, need new roof soon and new siding soon, within 4 years. Next one said, need new roof immediately and could use new siding. Third one said need new roof in around 7 years. hmmmm..... Out comes Berg roofing--my 4th estimate. Guy says to me, your architectural shingles are in fabulous shape. The reason they look uneven to you is because they're very long, and overlap. They are not damaged by hail (or very little). Wait until you see see the coating that is on them in your gutter downspouts. They are coated with granules. They withstand up to 130 mph winds. That roof will last you indefinitely. Do you have leaks on second floor, he asks me. No. He goes inside house. Looks at 2 small leaks above first floor window. I ask, is it the siding. He says, no, it's probably a lack of insulation around that area, in the first floor ceiling. Is this the first time you've gotten moisture? I say, yes, first time in 16 years. He says try not to use a whole house humidifier (I rarely do, although I did run it for a month this past winter). He adds either circle them in pencil or cover them with Kilz and see if they re-appear next spring. If they do, call an insulation company or dry wall company, and have them add insulation around where the moisture appears. He says, it's not the window, not the siding, not the roof. It's a lack of insulation, and when the cooling turns into warming around spring, the area defrosts, and if there's not enough insulation, you can get small water spots. OMG! Is this the only honest roofing company out there? I was so impressed. Guess where we'll go when we need new roofing?

Berg roofing did a fantastic job on our roof from service to product quality! After a hail storm in…read morethe end of Feb, we needed a new roof and our realtor gave us this recommendation! Communicating with Nick made the process so easy and seamless. He always ensured to get back to us in a timely manner and follow up with us when there was availability in the schedule. He also worked with our timing, as we were delayed in signing the contract until our insurance could do their inspection of our roof. Nick provided us with plenty of color options and was upfront with cost options too. On the day of, Berg roofing team was prompt in arrival time and cleaned up all the trash around the house afterwards. They finished up in a day! It was quite impressive. We are really happy with the final product and would recommend Berg to anyone in the area looking for quality roofers!

Dupage Adjusters - roofing - Updated October 2026

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