Was recommended ABC Roofing by a coworker. Mark was the ABC representative and he was very easy to…read morework with. I asked for a quote for a roof, gutters, and siding after the recent storms and said I was not 100% sure I was going to make an insurance claim. I also told him I had a bad experience with a previous roofer 20 years ago and that I was not afraid to go to court but was going to be a sticker for details. I got the quote that night and it was fairly priced. Other roofing contractors would not get me a quote unless they knew I was using insurance or the price was extremely high. After about a week or two of vetting out 4 other roofers, we decided on ABC as they had a fair price and did everything we asked up until this point. Roof was installed 2 weeks later, with the siding and gutters the following days. House looks fantastic. Roofers were extremely hard working and honestly cleaned up really well. No nails on my lawn as of this writing and the roof looks fantastic. Siding guys were great as well. Came on time and finished in one day. I had an Internet line going g through the siding that they were able to work around and honestly looks better than it did. The gutter guys were also great. I had some layouts I wanted done and while they advised against they still did everything I asked. House looks amazing. My faith in roofing contractors has been restored after the awful experience I had 20 years ago.

My experience with ABC Roofing, specifically with Tim, was incredibly frustrating and…read moretime-consuming. In May, following a series of severe storms, Tim knocked on our door offering to help my senior citizen parents with their roof. We explained that their insurance claim had already been denied while working with a previous public adjuster. Tim insisted he could get the claim approved, so we decided to give him a chance. Over the next several months, I invested a significant amount of time working with Tim, including navigating the process of removing the previous adjuster from our existing claim. At Tim's urging, we also removed a shingle from my parents' roof to help support the claim. When the insurance company finally scheduled an inspection, Tim failed to show up because he had double-booked himself. Unsurprisingly, the claim was denied again. Afterward, I simply asked Tim to follow through on his promise to help replace the shingle that had been removed at his request. He assured me he would take care of it. However, instead of following through, he began blocking my calls and messages. I also attempted to contact his supervisor, Mark, but my calls went unanswered as well. What is most disappointing is not just the amount of time wasted, but the complete lack of accountability and communication after months of relying on Tim's assurances. I made a genuine effort to help my parents navigate an already stressful situation, only to be left trying to resolve the consequences on my own. I am now working with another roof company to replace the single shingle that was removed, and I have already referred my sister to them. In my experience, ABC Roofing fell far short of the professionalism, integrity, and customer service I would expect from a roofing company. If you are considering working with them, I strongly encourage you to make sure any promises are documented and that you have a clear understanding of what they will actually deliver before committing your time and trust. Integrity matters, especially when working with homeowners who are counting on you to help them. Unfortunately, that was not my experience with ABC Roofing.

Sean and his team are amazing, I had an appointment with them as soon as I called and within a week…read morethey met with my insurance company and had the work scheduled shortly after. They did an outstanding job not only on the service and workmanship but also in making sure the place was cleaned up after in addition to doing a few out of scope things that insurance didn't cover. Great Job and will call them for any projects I have!

I wasn't going to write a review on this company but it's really bothersome! I mean the deception…read moreand lies is unbelievable! We resently had hail storms and they came and I entertained them because I don't have any idea what to look for as far as roof issues, so the guy insisted to go up to the roof and inspect and then he came down and showed me pictures, lots of them with red circles telling me those are the damages that hail causes he assured me that my insurance will cover and I have to contact my insurance for inspection which I did, I doubted anything he says since I don't hear anyone in my neighborhood complaining about damages infact none in my neighborhood had any issues, he also told me my neighbor down the road-(he gave me the address)also had damage that they are tending which I found out it is not true and I told this roofing guy that it is not true. So the insurance adjuster came along, the roofing company wants to be here as well so they can point out the issues, I was told that they don't have any doubts that this claim can be denied as I have more damages than the other customers they had that was approved. Adjuster denied all the claims and no hail damage noted. This roofing company still insisted hail damages are visible. So they wanted to come up again and inspect, that's already been inspected 3 times. He wanted to appeal and resubmit additional pictures to my insurance. Before he come up to check the roof I talked to this guy and told him about the denial of the claim and the reason why, when he came down he told me the adjuster is right, no visible damages on my roof????? I mean, where are the red circles they've been showing me earlier?? this is a straight up lies and deception!!! But I am so glad I don't have any damages on my roof but why lie to me straight in my eyes. Oh my God. Talking about trust here. 3 people from this roofing company lied to me and the sad part is their manager came here too and saying the same thing.

Extremely overdue review but well deserved:…read more Last winter wind damaged my roof and it needed shingles replaced. My insurance company assigned the work to Perfection Property Restoration DBA "First Onsite." There were serious problems with their competency and management which you can see in my seperate review. Feze looked at the same problem, correctly diagnosed it, noticed related problems that First Onsite overlooked or ignored which made a simple shingle replacement unworkable. Rich worked brilliantly with our insurance company so we had little hassle.

They came out to quote a roofing project. Instead of trying to sell me something I didn't need…read morethey offered a alternative plan.

Tom came out and provided a very thorough roof estimate and inspection. I feel it would be a…read morequality job using Atlas shingles.

Requested a roof estimate early in September. Gary showed up and said he would send me the estimate…read moreby the end of the day. Have emailed them several times since then. Nothing has been sent. Bad follow up. Will be using someone else for the roof replacement obviously. Can't comment on value as I never received the estimate.

Positives: Quick repairs, great and timely communications, fantastic customer services,…read moreprofessional staff, no bad surprises, fixed the problem from the first time Negatives: It's my first experience with roof repairs, so please do not judge :). Their referral program could be stronger. Don't hesitate to ask them about it! Overall: It was a great and painless experience. I was so worried, but their customer service was fantastic and it helped a lot to reduce my blood pressure :). I would definitely recommend them! Details: Claudia came to our rescue from nowhere. I was very skeptical in the beginning, but she was professional and knowledgeable, so I decided to give it a try. We signed a PA agreement and surprisingly everything went very fast. Proliance did all the work: negotiated with my Insurance to ensure I did not pay from my pocket too much, got permits, brought roofers and fixed gutters. All that was well coordinated and at every moment I knew what is going on. For example, Kim (from Customer Service) called me when quota from Insurance arrived to inform about the next steps; Faraz (from Production) called me to schedule roof and gutters repairs. Claudia was a charm - answered all my questions and concerns in a timely manner. They also gave me a gift card for my neighbor referral (after I asked about referral program). The whole process took less than 3 weeks without a headache and minimum involvement from my side + a gift card (as a bonus). What can be better?

I just got threatened by the Manager of Proliance stating that there going to sue me for breaking a…read morecontract for a home i do not own. WOW. Home owner of home i rent had me reach out to contractors to get estimates and after calling Proliance, first thing i did was state that the HOME owner has me calling around to get esitmates for rood damage. So after calling Proliance on our First initial visit we set up, that was cancelled due to guys car not starting in the morning, Than after receiving him on 2nd appointment he left without leaving me the estimate so that i can provide home owner with, but had me sign a keypad stating that it was only stating that he showed up and given permission to contact home owners insurance to discuss damages. While still waiting on estimate we come to find out that it wasnt covering entire siding of home so the home owner wanted to get an estimate for the entire siding and After 4 other missed appointments, and again home owner coming here and waiting for them and still not receiving an estimate the home owner moved on. I got 3 phone calls within a 2 week span from 3 managers of Proliance after all this mess trying to apologize and that there is a guy around the corner that can come now, but i told them the home owner moved on after they failed to show up on 4 missed appointments. Now the owner of Proliance after apologizing multiple times turns around and says "you signed a contract and well you owe us 10% and if you dont pay us I'm going to go after you and put this in collection". I told her i am not the owner or this home. and I never signed a contract, never looked at paper work, never saw estimates, i wasn't the owner and have no legal right to be making these decisions, she still said "i don't care, you signed a contract, you owe us". WOW, This is crazy for a company like this to be threatening people especially after they broke the contract by never showing up to any appointments and or providing anything to the homeowner than going after the renter. Just contacted a lawyer about this and he put me at ease and will be waiting to see what comes of this.

We had an excellent experience with Advanced Roofing of Yorkville! From start to finish, the entire…read moreteam was professional, reliable, and easy to work with. They communicated clearly throughout the process, showed up when they said they would, and did an outstanding job. The quality of the work and attention to detail were excellent, and everything was cleaned up beautifully when they were finished. It's refreshing to work with a company that truly cares about its customers and takes pride in their work. I highly recommend Advanced Roofing to anyone looking for a trustworthy, professional roofing company in the Yorkville area. Excellent service all around!

I'm really happy with our experience with Advanced Roofing. From the beginning, I was impressed…read morewith how detailed their quote was. Everything was clearly explained, and their pricing was very competitive compared to the other quotes I received. I never felt like I was being rushed or sold something I didn't need. The work was done on time, everything went smoothly and they did a great job cleaning up when they were finished. Overall, the whole process was easy and we're really happy with how everything turned out. I would definitely recommend Advanced Roofing!

I have had experience with Prusak Roofing when I needed new gutters for my home a few years back,…read morethis company is great to work with so when this tornado came in June I knew just who to call with without hesitation!! Jim and Anne are great people to with , they walk you thru each step, and are very professional ! My home and garage roofs look great!! Natalie

Over 20 years ago, we had Prusak do our roof. Time to come replace a another roof. We had a few…read morecompanies come out and their price was in the middle. Having had prior experience with them I knew it would be money well spent. They were accommodating to my schedule and my garden! Clean up and the crew were both top-notch. I love the new roof. So nice to have the added protection of a warranty as well. They even maintained composure when my neighbors daughter confronted them. Professional, courteous and punctual! To Jacob, Sara and Matt and Miguel and crew-thanks!!