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    Odyssey Home Remodeling

    4.8 (11 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 months ago

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    4 months ago

    Business owner information

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    Steve M.

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    3 years ago

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    2 years ago

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    1 year ago

    They replaced my roof. They did a good job. Ask for Aaron mention my name he'll give you a discount.

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    2 years ago

    Excellent to work with! They really understood my needs and are fantastic to work with!

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    Steve M.

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Very professional, on time, i love the work he did. what he says hes going to do he deliveres.

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    3 years ago

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    Review Highlights - Odyssey Home Remodeling

    Steve, the owner, and crew were in constant communication about every step of the project.

    Mentioned in 4 reviews

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    Everlast Exteriors Of Illinois

    Everlast Exteriors Of Illinois

    4.8
    (27 reviews)

    Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

    We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

    Pulse Exterior

    Pulse Exterior

    4.9
    (248 reviews)

    Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

    My deck has been a sight for sore eyes for quite some time. I've neglected it for many years but…read morethis year I was on a mission to bring it back to life. I needed a contractor that will get the job done right and Im so glad that I hired Pulse. Derrick came out and measured the deck in minutes, provided samples and suggestions. I knew composite was the way to go so I don't have to worry about maintenance. Within an hour we had a plan. I had a hard time narrowing down colors but helped by offering his suggestions. The colors I picked were some newer options Trex released and Derrick said he was excited to see how it turns out. Derrick and Luke came out and when I watched them work I was highly impressed. They worked like machines; measuring and communicating like a good team should. Luke is clearly a highly skilled carpenter. I had an idea for angled steps and even though it's a bit complicated he took on the project and built some really cool stairs that make my deck unique. Their attention to detail really showed and they kept me informed of their progress through an app with daily updates in what was complete. Communication was top notch and thats important to me. Pulse wasn't the cheapest company, but the value was great. You get what you pay for and Im glad that I finally have a beautiful deck to enjoy. I only wish the rest of my house was as nice as it puts the rest of it to shame. If you're looking for a job done right call Pulse.

    Opal Enterprises

    Opal Enterprises

    3.8
    (55 reviews)

    We recently had ProVia sliding doors installed to replace our Pella French doors, and we couldn't…read morebe happier with the entire experience. Quality and installation were our biggest concerns, but OPAL exceeded our expectations from the moment we walked into the showroom. Landon, our sales manager, was outstanding. He took the time to thoroughly explain the entire process without any sales pressure, which we really appreciated. After we signed the contract, the office team kept us informed every step of the way, communicating the installation schedule and clearly outlining anything that was needed from us. The installation team was professional, courteous, and did a fantastic job. They walked us through the process and answered all of our questions. Jose, the project manager, was also excellent. He coordinated the inspections seamlessly and demonstrated impressive knowledge of the product throughout the project. From start to finish, the entire experience was smooth, professional, and exceeded our expectations. We highly recommend OPAL and will definitely be using them again for our next home improvement project.

    After a very unfortunate situation with another company pressuring me to sign and being dishonest…read moreon a few items I was very hesitant to meet with other vendors to get my windows and sliding door replaced. However, I had recently moved into my new home and knew I needed to get these items updated before winter hit- especially the sliding door. All these items were the original windows and door from when the house was built. After researching and seeing the outstanding reviews for Opal, I decided to give them a call. I shared with Jose, the onsite project consultant, my prior experience and he made sure from start to finish I was informed and comfortable. I couldn't have asked for best customer service or transparency. Once I made the decision to move forward, Opal exceed every expectation from the ongoing communication breaking down the steps in my project timeline to the quick response from Katie with any questions. This company welcomes questions and offers ongoing support that's unbeatable. I strongly recommend you go with Opal Enterprises. I have never had such a stress-free home improvement project in my life! Trust me- you won't regret your decision to work with the wonderful team at Opal!

    Matrix Exteriors

    Matrix Exteriors

    2.8
    (11 reviews)

    We had Matrix Exteriors return to our home -- this time for an unexpected repair after a drunk…read moredriver crashed into our backyard fence. Being on a corner lot near a busy road, we needed the issue resolved quickly, especially with an upcoming vacation just days away. David and his team were incredibly responsive. They came out right away to assess the damage and had everything repaired the very next day -- all within a matter of hours. We couldn't be more impressed with their professionalism, efficiency, and quality of work.

    Not sure what happened to this company, but I would avoid them at all costs. Owner (David) has…read morerefused to schedule the work, sent me on a goose chase to find a check they already had, and not answering emails. To avoid any discrepancies, I compiled all of my interactions in one spot (Only verbal interaction was the initial meeting.) A brief summary is below. Screen shots of the compilation are attached since there is a word limit on reviews -I have emailed them 18 times (all but 1 had a question for them to answer. The majority have been sent days apart). I have received a total of 5 replies from them -Since the initial offer to resend the contract on 6/12 at 9:12 AM, I have asked for or told them that I am ready to sign a contract in 10 emails. They have never resent it. (Their initial contract had a different work date then what was discussed and they never responded to that question. It also never said that it expired in 24 hours) -July 2 they said you needed both checks that I received. Yet it took me sending 7 emails/ texts to find out that they already had the 2nd check? -Since the 2nd check was located I have had to ask 5 times what their availability is to do the work, and they still have yet to answer (Please enlighten me if I am mistaken, but this seems like a necessary question to get the ball rolling on getting the project scheduled?)

    Odyssey Home Remodeling - roofing - Updated August 2026

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