This April we had house damage from a major hailstorm including shingles, several pieces of vinyl siding, and gutters that had golfball-sized hailstones blast right through them leaving a number of round holes through the gutters. Dan Phillips of Integrity Exteriors was at a neighbor's house providing an estimate one day and we asked him to meet with us when he could. He quickly went up to our roof, took numerous photos, and showed us that we definitely had some damage. Several days later a rep from our homeowners' insurance company (very reputable company) met Dan at our house, they inspected the roof together, and a repair estimate was made and readliy approved by our insurance company, and we were on the schedule for a new roof and gutters, and some siding replacement.
Just one day before the work was to take place we discovered a robin's nest with two baby chicks in a flower basket hanging from an overhang on our house, and I called Dan to say we were hoping not to disturb the nest and birds, and was there any way we could possibly re-schedule the work? Just five minutes later Dan called me back and said "No problem", that Integrity would definitely not want to disturb that nest. Wow, that was great! We were very pleasantly surprised, and the work was put off until the young robins had flown from their nest, which happened several weeks later.
On work day the crew started arriving by 7am and at 8am the work began. They worked hard morning and afternoon and by early evening had completely replaced all our shingles and gutters, and were cleaning up around our house including pushing a magnetic roller around it to pick up any stray nails that might have fallen into our yard and driveway.
The work looks great and we are very happy with both the quality of work and the super-fast responsiveness of Dan and the rest of the Integrity team. They were great every step along the way, answering all our questions and explaining things very clearly. Dan has been fantastic to work with, and the company owner even came by to introduce himself at one point and answer any questions. At first I had trouble remembering the company name -- Integrity -- but now I have no problem with that because "Integrity" is a very appropriate name for the quality of work and the very high level of customer service provided. PS. We've also enjoyed following them on Facebook and seeing the company team-building and community involvement activities they participate in.
We are very happy to give a top recommendation to Integrity Exteriors, and we've been recommending them to others! read more