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    Chicago Chimney Service

    4.4 (35 reviews)
    Closed 7:00 am - 9:00 pm

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    Response quality

    Excellent

    Response time

    1 day

    Services - Chicago Chimney Service

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    8 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace insert installation

    Masonry/concrete repair

    Fireplace insert repair

    Exterior wall repair

    Interior wall repair

    Retaining wall repair

    Chicago Chimney Service Photos

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    Sealant that was left on outside marble facade of the fireplace and not cleaned up or addressed by Chimcare.

    We hired ChimCare for what should have been a routine inspection and sweep, and instead ended up with a serious safety incident and very poor workmanship. Their technician left the gas running before ignition, causing a fireball to shoot out of the fireplace while I (and our dog) were sitting next to it. It singed the worker's hair and melted his phone case/phone, this easily could have resulted in a serious injury or property damage. It also became clear during the visit that the technicians didn't know how to operate one of our fireplaces. They had to text photos to someone else for instructions and still could not get the second fireplace working (which we later discovered is controlled by a simple wall switch). Despite the lack of safety and technical competence, we were charged a 50% mid-service up charge for "deep cleaning" sweep, with no clear explanation of what that covered beyond the original inspection & sweep service, all while we were trying to calm our dog, who was scared from the fireball. The stone on one fireplace needed crack repair, but the workmanship was sloppy. Sealant was accidentally smeared onto our marble facade on the outside of the fireplace and not cleaned up, and the color of the sealant doesn't match the stone in our fireplace. None of this was disclosed beforehand, and now it will require further repair to fix. We reached out via phone and email multiple times asking for a resolution and gave the company every opportunity to address the issues. It has been over a month with zero response from management. We are now having to dispute the charge through our credit card company. Based on the safety risk, lack of technical knowledge, the questionable mid-service up-charge, and complete lack of accountability or care to resolve these issues with us, I would not recommend this company.

    First fire of the year. Firebox looks great!! Thanks again Mario!
    Randy N.

    GREAT prices for great service. On time, quick and professional. Toni keeps you informed of appointments, arrivals and costs. Great team! Ask about referral discounts!

    My fireplace after a cozy fire!
    Mary H.

    I HIGHLY recommend Chicago Chimney Service. Punctual, reasonable and thorough. My project started out as typical, but it turns out I needed a new chimney cap and screen. I was getting smoke in my family room whenever I built a fire. I was getting sick from it. After finishing my routine cleaning, the gentleman left and returned the next day to complete the additional work. My home was left clean and I am enjoying cozy fires this season! No more smoke in my home and no more sickness! Great team, great work, great price!

    Kristey B.

    Mario led his team in our complete chimney repair- replacing the flue liner, redoing insulation, and installing a much needed upper damper. He was efficient, communicative, and was meticulous with the details. They even went the extra mile to leave it looking better than it ever had before by adding black protective coating to the interior brick. Not only do I feel like Mario made our wood burning fireplace safer for my family, but he was very thorough on assessing other non-urgent needs that that could be looked at another time. Will be using him again- trust him and his attention to detail Truly am appreciative and would highly recommend

    Before chimney picture
    Sophia G.

    My chimney needed some dire help. I'm sharing my before and after pictures. As you can see it was in terrible shape. We were so happy with their work, we had them come back and lay a slab down for us to the side of our garage. We will be contracting again as need some tuck pointing to be done to the house also. Highly highly recommend Mario and his team. Fast, clean, and efficient!

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    2 years ago

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    1 year ago

    Fire place looked great did an inspection and said chimney was good to go thank you for the service

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    11 months ago

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    3 years ago

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    Photo of Mario H.

    Mario H.

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    3 years ago

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    2 years ago

    Great Service! Mario and his crew came out were very professional and honest! Toni is a gem in the office! You won't be disappointed!!

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    3 years ago

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    Mario H.

    thank you tim

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    3 years ago

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    Ask the Community - Chicago Chimney Service

    Review Highlights - Chicago Chimney Service

    Mario said that he was going to have to come back with material and brushes that could dissolve the creosote.

    Mentioned in 14 reviews

    Read more highlights

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    Capital Chimney

    Capital Chimney

    5.0
    (120 reviews)

    Matt and his colleague came today to inspect and clean two fireplaces - one gas and one…read morewood-burning - that have not been cleaned or professionally examined in over 10 years. Matt was fantastic - professional, knowledgeable, friendly, and honest. He educated us on the maintenance needs of both fireplaces. Gave recommendations on options for our 75+ year old masonry. Did ONLY what was needed today based on how we use the units and what we were looking for. He could have "taken us" for more work or money given that we are not well-educated on fireplaces, but instead he took the time to explain what was needed (and not). He took pictures, explained work that is needed, and inspected the outside masonry of the chimneys. Will 100% call again for further refurbishment and annual maintenance/cleanings. 100% recommend Matt. Sarah - who responded to my web inquiry - was friendly, responsiveness, and flexible also. Work was scheduled in less than a week from my initial request. THANK YOU to Capital Chimney Chicago! Highest recommendation.

    I contacted Capital Chimney to do a chimney inspection of a property I'm about to purchase. They…read moreweren't the only ones I contacted in my rush to get an inspection done, but Sarah from Capital Chimney answered me very promptly after I sent in my website inquiry. We got the inspection scheduled just as fast. On the day of the inspection, Chris called me to keep me updated throughout the day. The only thing I would slightly ding them for is that they arrived pretty much at the end of the appointment window. However, Chris kept me updated on his status. As promised, he sent me the photos, inspection report and the quote for suggested repairs the next morning. All around pleased with the experience! The team at Capital Chimney was quick, responsive and did the job. Recommend if you're looking for inspections!

    Northwest Metalcraft

    Northwest Metalcraft

    4.4
    (83 reviews)
    $$$

    We ordered and paid for a custom fireplace screen in mid December and they said it would be…read moredelivered in early February. We had other home projects going on so this wasn't front of mind. Now that it's the second week of March, my wife called them on Sunday and she was told that someone would call us on Monday. No call. She called again yesterday and was finally told that the screen "got lost in shipment from the manufacturer". IF that is true, why was there no follow up on the order with the manufacturer? They said they could have one made and shipped in 2 weeks. Interesting. We declined because they should have known that the order was 4 weeks late. They have been in business for a very long time so someone dropped the ball and the customer who paid in full 8 weeks ago, shouldn't be chasing down their order. Disappointing R&P C

    I came here initally to browse fireplace frames and ended up browsing other items as well. I…read morepurchased a couple different products (fireplace frame/cover and dining patio set) here. The store has a wide variety of options to select from for fireplace products and patio sets. They also sell and install other outdoor products (ie. grills, mailboxes etc). It's nice that the store is also open on Sundays. Customer service: The staff here are knowledgeable and helpful without sales pressure which is appreciated. The purchased products are typically delivered very quickly if in stock and they try to order and deliver asap if not in stock. I haven't had any issues with returns if I was not satisfied with the product. I've worked with both Shane and Mike. *We did end up having to exchange a chair as it had a scratch and I wanted some touch up on the table because I saw marks on the table initially. I didn't appreciate the comment "you are being too picky" made by the delivery man. It is just not a comment you'd make to someone that is purchasing pricey furniture. I'm paying more than normal for the furniture so yea there's a reason I'll want the furniture to be in good shape. Costs: The costs may be on the more pricey end but they carry good quality products. The purchases were made within the past 2 years so I'll provide an update if anything changes. I'd recommend this place if you are looking for quality fireplace products or outdoors items in general. I'm sure I'll be back for more. :)

    Chicago Chimney Service - chimneysweeps - Updated July 2026

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