The fireplace was installed today and we couldn't be happier! Chad and his team were awesome - prompt, friendly, patient, explained everything, and was done in about an hour. Highly recommend! read more

Ignite Chimney and Fireplace Company - Chimney Sweeps Near Me - Chicago, Illinois

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Really great experience and a fair price. They helped me out with a gas fireplace that I couldn't get to fire. They were in and out in no time and my fireplace is humming perfectly. read more

I just had the most positive experience with Ignite Chimney cleaning. I had booked them to come out to clean my chimney before the start of fire season and they came out took a look up my chimney and informed me that my chimney was perfectly clean and there was no need to do anything and no charge. Probably the most honest company Ive ever had an interaction with. Thank you Allen for taking your time to come out and let me know that everything looked great! After 40 fires I will defiantly have you back to actually do a sweep. read more

This is a review based on Allen's commitment to his customers, professionalism, and integrity. I was at my elderly mom's house and she found that she could not turn off her remote-start gas fireplace with the remote. I turned to the Internet to try to trouble shoot. I learned that there was a receiver in the fireplace and that perhaps the batteries needed to be changed. When I located it, I found that the unit was melted and the batteries were no longer held in place. I looked around for a shut off - but did not see one. It was after 7:00 in the evening and we had no way to turn off the fireplace. We called Ignite, a few other providers, the original installer, and my mom's handy man and left desperate messages. Fortunately, my mom's handy man lives 5 minutes away and came right over to see if he could help. He too could not find a shut off so he turned off the gas to the house and relight the furnace and the stove. Allen called back within 30 minutes - at 7:30 at night!!!! I told him what the handyman has done and he wanted to confirm with me that gas was not leaking. He spent 15 minutes on the phone with me trying to track the line and look for a shut off asking a lot of questions and providing a lot of direction in the process. Given that the installation was done only about 18 months ago, he was confidant that there was an auto shut off to the pilot light and that we were safe. He was very concerned that a manual shut off value was never installed. We are still waiting to hear back from the original installer (and the other providers we left messages with). When we do hear back, my mom will determine next steps for the installation of the manual shut off. I anticipate that we will look to Allen for his recommendations and estimate and I will update the review accordingly. Allen - THANK YOU for your willingness to help with this emergency after hours. read more

Great service and a quick response! I'll recommend them to anyone who needs service on their fireplace.

Our real estate agent recommended Tommy Truong for our home inspection and I'm so glad we went with this company! Tommy was professional, thorough, took time to educate me on chimney maintenance and repair as a first time homebuyer, and found a significant issue with our chimney which helped us obtain a significant seller's credit. Highly recommend them and I look forward to working with them on my gas insert purchase! read more

We are new in town so used Yelp to choose Ignite Chimney to inspect our gas insert fireplace. I made an appointment several weeks in advance,they reminded me the day before. The technician Tommy Truong called when he was on his way. He was on time, wore a mask, polite, knowledgeable, and professional. He inspected and ran the insert, said it was fine but needed a cover for the vent on the outside of the house. We signed a proposal on his tablet and paid a deposit of $200. He said he'll return to install it when it comes in. We still owe him $600. He waived the service call for today. Tommy and Ignite Chimney are great professionals, very businesslike. I will use them again. read more

I reached out and received a very quick response. They power washed my brick driveway, and my patio (pavers). I can't believe the difference. They Were extremely reliable And efficient; showed up when they said they would, and did a fabulous job! The cost was reasonable, and Jose gave me some good advice on what/ how to reset my pavers. read more

We got 3 estimates for an issue with water in our basement coming from the chimney. The other 2 companies suggested we needed either to repair or get a new chimney crown for about $2400 and neither of them went up on the roof to look at it. Many other companies wanted to charge about $189 just to provide an estimate! Our third estimate was Ignite Chimney who examined our problem for no charge. They came out on Sunday, on time, examined the basement where the water was leaking from the chimney and looked at the chimney on the roof and said that there's nothing wrong with our chimney crown. Instead, what we needed was a new chimney liner due to having a high efficiency furnace, as it was causing condensation because the chimney liner was not the right size. That made complete sense to us, as it was a ventilation problem not what the other two companies suggested! They scheduled us right away to install a stainless steel chimney liner and cap and connected it to our furnace. They did a great job and no more water in the basement! Thank you Ignite Chimney for helping us solve the right problem and spending our $$ where it was actually needed! I would highly recommend Ignite Chimney as they are experts, thorough and very professional! Diane Kubal read more

Very responsive, honest and reliable. Would recommend Ignite for any chimney needs. They were able to come out quickly and were honest about the fact that our chimney was clean and didn't need professional cleaning read more

We can't say enough about the professionalism and quality of work provided by Ignite! Allen was personable and answered all of our questions. We feel confident that the conversion from a wood burning to a gas system was the best choice we could have made for our home. We had expected this to be a dirty job, but he placed tarps from our front door to the fireplace and you would even know he was here. We cannot recommend him enough! read more

Ignite Chimney and Fireplace Company - Chimney Sweeps Near Me - Chicago, Illinois

They were very honest. Gave warranty. Very understanding of my situation. Workmen very conscientious. Gave honest and, most important, full evaluation of our chimney/fireplace repair needs. read more

**Edit** Both Allen and Vinnie reached out to me and were extreamely apologetic about our experience. They offered to work with our schedule and complete the original work we requested. They were prompt and provided clear explanations of follow up work that needs to be completed. Thank you for putting your customers first, acknowledging the issues we experienced and making it right. Very disappointed. Given the great online reviews I scheduled service/inspections for 3 units in my building. I confirmed the appointment 2 days before and Ignite called me again the day before to confirm, so imagine my surprise when the appointment time came and went. After a few texts and phone calls we rescheduled for first thing the following morning. Again a no call, no show, when they finally responded 2 hours later they offered to come immediately. I declined because it's difficult to ask unit owners to reschedule their entire weekends and to trust a resource when they are unable to clearly communicate delays. I understand the busy time of year and unexpected delays, but wasting my time by not sending a quick text or making a quick phone call to communicate is unacceptable. read more

We are so pleased with the work that Ignite Chimney and Fireplace Company did for us. Allen was very professional, as were his co-workers. They arrived on time, made sure that everything was explained to us thoroughly, helped with the purchase of a fireplace insert/logs, and did superb work all the way around. I appreciate the fact that he was honest with us - didn't try to cut corners to save himself time and work. Upon completion of the work, Alan showed pictures of what had been done - then proceeded to make sure the work-site was cleaned thoroughly - even wiping down the floor, hearth, the mantle, entryway, and down the front steps! I am so happy that we chose them to do our work - and look forward to many years of their service! read more

Allen from Ignite came out to assess the fireplace in my new home and give me a quote on a gas insert. He was prompt, knowledgeable, and honest. His expertise saved me thousands of dollars and I was thoroughly satisfied with his service. I will definitely be recommending him to my friends and family. read more

As a Realtor, I only work with service providers who are reliable, knowledgeable and professional. Allen is exactly that & more. A true professional! Honest, responsive, detail oriented & clearly an expert in his field. His pricing is very fair. 5 stars for Allen/Ignite Chimney & Fireplace! read more

We had Allen from Ignite come out to our house and provide a quote for rebuilding our utility chimney and putting a liner in. He was totally professional, knowledable and provided us a very reasonable quote. The turnaround time was also much better than the other 2 quotes I received. We were extremely pleased with how everything turned out and are planning to use him again for maintence and repair for our fireplace. read more

I was amazed at the level of service and expertise, as well as the very reasonable prices. Anyone who uses their fireplace regularly should contact them right away. Allen couldn't have been nicer and more knowledgeable during the appointments. I will absolutely bring them in once a year for service going forward. You don't want to mess around with safety here. read more