Extremely satisfied with their service! Highly recommend for your inspection and chimney sweeping. Their response rate is amazing. I greatly appreciated them responding swiftly and thoroughly. They're very clear on their services. I didn't have to do a lot of guessing or wondering. Charles came on time. He was very friendly. I wasn't there but my family was and they said he was very friendly and explained things to them. I heard him over the phone while I called my parents and he explained some things to keep on eye on and maintenance stuff. Definitely recommend and will use their services again. No gimmicks. Just real, quality work on services they provide. read more

No longer servicing Algonquin. They were thoughtful enough to refer to another company, and replied back promptly.

Great service. The person performing the work was thorough and knowledgeable. Would recommend them for any chimney sweep or service needs.

Great service and very professional. They were able to accommodate even on short notice which we really appreciated. Inspection was throughly conducted and brought to light some issues on a house we were going to be purchasing. The report was easy to understand and included some pricing options for repairs which helped us out. Thank you for the great help! read more

Very satisfied with the service I received from Windy Chimney. Recently moved to Carol Stream and when another service failed to return my calls in a timely basis went with WC based on the great reviews and didn't regret it in the least. Kaitlin was a pleasure to work with and responded quickly to my inquiry and Charles clearly knows his stuff and explained everything very clearly before diving in. Pictures were provided throughout the process so I wasn't left in the dark and I like how my crown repair turned out! Will be going with Windy Chimney for my ongoing maintenance from here on out and would highly recommend. read more

Charles and Kaitlin are wonderful! They came out to correct my furnace chimney install and also fixed my fireplace chimney. Their work repairs are top notch and explain all repairs to me. I highly recommend this company!! Thank you Charles and Kaitlin! read more

Charles and Caitlin went above and beyond cleaning and giving our chimneys a safety check. They provided us with options and inspected everything inside and out. I am super pleased with their service and I will continue to use them going forward! Absolutely recommend! read more

Kaitlin and Charles of Windy Chimney were so easy to work with! They modified my appointment time at the last minute to accommodate my schedule. I had a ton of questions about how to use my fireplace safely and Charles took great care in talking me through even the most basic of instructions. They were on time, courteous, friendly and I recommend them highly! read more

From my initial contact with Kaitlin to the finished, cleaned and fixed chimney from Charles, everything was smooth sailing! My husband and I noticed a draft of cold air coming from our fireplace as well as water dripping inside when it rained. Charles came out on time and inspected that we needed a new damper to fix the issues. He also sweeped the chimney, cleaned up afterwards and went above and beyond our expectations! We will definitely be recommending Windy Chimney to family and friends in the area and using them again in the future. read more

Charles was great to work with and was able to help us find the needed chimney cap and bracket for our dated chimney stack. He was willing to source and work with Majestic Chimney to procure the needed parts. Would use him again anytime! read more

Extremely thorough and professional. Would definitely recommend to anyone needing chimney service!

Windy Chimney was the best decision I made to service the leak with my wood burning stove. Charles did an amazing job in replacing the storm collar seal and repainting my wood burning stove. My stove looks brand new again. He also replaced the wood stove cap outside and painted the pipe. Would definitely recommend to friends and family!! read more

Great service at a great price. They were also able to schedule us more quickly than other companies in the area. Really appreciate that they offered recommendations on how to accomplish some goals in a cost-effective way, rather than pushing the most expensive solutions available. Very happy customers. read more

Charles B. of Windy Chimney came on time, masked and completed my fireplace sweep in a reasonable amount of time. Charles had a properly fitted face mask (not falling down under his nose) that he kept on the entire time. Charles also provided recommendations for ways to further improve my fireplace. I highly recommend them for fireplace sweeps. read more

As far as businesses go, Windy Chimney is a breath of fresh air. Called them for a chimney inspection. Kaitlin promptly returned the call and told us a slot was available for the next morning, also providing a heads up the next day before the appointment. Charles arrived on time with a mask and shoe covers. Showed us the various working aspects of the chimney and fireplace (we had never used it before) and made recommendations. Very courteous, professional, and no push to sell additional products or services. Not to mention, their price was the most competitive among providers I contacted We now know where to go to for our future Chimney needs in Naperville! Highly recommended! read more

We've had Windy Chimney out on two separate occasions to help us with our wood burning stove, and we will definitely continue to use their services. They are friendly, come out promptly, and reasonably priced. Thank you! read more

Called them based on a recommendation. They were very friendly and came out the next day to clean my furnace flue. They showed up on time and gave me a heads up before arriving. Super professional and courteous with masks and shoe covers. RIP to the birds who decided to nest in my flue. read more

Very pleased that we picked Windy Chimney out of the other companies we looked at! Excellent communication from Kaitlin right from the start. Charles arrived on time and provided a very thorough evaluation of our chimney, after the inspection and cleaning. Rather than attempting to upsell additional services/supplies like many companies, he provided good sound recommendations to keep our home safe. We'll be using them again! read more

1. They were responsive on the phone. 2. Call or text! 3. Clean clean clean, not a spot of soot anywhere. 4. Competitive pricing. 5. They were available right away, unlike other places pushing out until mid January. 6. Charles, our service rep, friendly and knowledgeable My new go to for my chimney cleaning. read more

Great, clean, professional. Wood burning stove and chimney clean. Also repair sealer around base of chimney at roof. They were friendly and kept in touch about arrival. I would hire them again. read more

Almost a year has passed. We had a bitterly cold and snowy winter but the chimney fix still looks good. Charles was in the neighborhood today and he came and checked up the chimney and did some minor touch-up. His response was very prompt. read more

This guy is the Absolute Best!!! Fast, Efficient, and Prompt service! Charles did an excellent job on the chimney crown I had. He was also very informative regarding other work that needed to be done!!! Highly Recommended!!! read more

I really appreciated the professional, honest approach the team took. From the prompt online response to Charles taking the time to explain the work, needs, and even some DIY options, it was a great experience through and through. Will definitely use again in the future. read more

We needed our chimney inspected and Charles was able to come out right away. He was very professional and explained everything thoroughly. This is a very honest company and I would highly recommend them. read more

Charles has been doing annual chimney sweeps for 4 years. Always great service and makes great recommendations on how to prevent future chimney issues. I highly recommend him and his company. read more

Extremely efficient and communicative. Took pictures of everything and were competitively priced. Highly recommend.

Charles did an awesome job installing a liner in my furnace chimney. Quote was free and was cheaper than any other company that gave me a quote. They sealed up the cracks on top of the chimney. He showed me pics of all the work that was done throughout the process. Appreciate the work. read more

Charles showed up on time, was kind, friendly and extremely professional. He wore a mask the whole time. He also had some great recommendations for things we could do to preserve the shelf life of our fireplace. Scheduling was fast and easy and there were also contact free ways to make the final payment. All in all it was an excellent experience. read more

We have had a leak in the house for over a year for which we cannot discover the cause. The owner came and spent at least an hour and a half examining nearly every area of the house, including getting on the roof. While he wasn't 100% confident of the source of the leak (no one can really figure this out) he gave of his theory and also gave us a lot of information about our chimney and furnace. He was incredibly thorough, up front and honest. I wish this business offered other services bc I would definitely use them for other things. read more

Incredibly professional and friendly! They were quick to respond and provided great service!

We've had Windy Chimney out a few times. They were honest and frank about what needed to be done and even recommended things we could easily do ourselves to save money vs. paying them. We had them parge our chimney, and Charles was very quick and thorough. We are so glad to finally be able to use our fireplace! read more

Honest. Transparent. Trustworthy. John does not try to sell you something you don't need and he does great work. I'll be calling him next year for my annual clean/inspection. read more

I hired Windy Chimney to do a fireplace inspection and a sweep. This company is professional, knowledgeable, prompt and leaves no mess behind. I will definitely use their services again and I recommend them to anyone who is looking for someone they can trust do a good job. Charles (the company owner, who was also the one who came to do the job) is eager to answer any questions, happy to educate his customers and provide any safety or maintenance tips. He's also very kind and respectful. Their price was in a middle of all the estimates I've received, but I value a peace-of-mind and a job well done over a few saved dollars. Thank you for a job well done Windy Chimney! read more

Everyone was extremely friendly. Their response time was so quick and they were able to accommodate my schedule. The technician was knowledgeable and so respectful and kind. Really great experience! I will definitely use this company for our yearly chimney inspection and I would recommend them to anyone. read more

wow. I am skeptical and slow to trust. When I find good people that provide honest good service/products, I am very loyal. This company was 5 plus stars all the way. Quick reply and communication from Kaitlin, including answering questions I had, arriving on time, clean, professional. I am slow to trust, after meeting Charles, I completely trust him. Honest, respectful, took the time to explain what he checked, and suggestions for the future. He never tried to upsell me on anything, I felt very confident in his expertise, a really great guy. I will only call him in future for my fireplace needs. :) read more

These people are amazing!!! If I could give 10 stars I would. I was referred by my niece that used this business. I was looking to buy a home with 2 fireplaces and based on the issues my niece had with her FP, thought it best to get these fps checked before signing on the dotted line. I was working within the 5 day attorney review window and they were able to get my inspection scheduled on a Sunday! Kaitlin did an amazing job getting me scheduled and keeping me updated on their arrival. She also scheduled us with Charles, who was truly a gift! He spent over 2 hours inspecting inside, outside & on the roof in the frigid cold. He was so detailed and provided estimates for all of the work needed to correct the issues. He took time to explain to me what was going on and he got information & quotes back to me within 8 hours so I could review & get to my attorney for follow up. He was also extremely supportive, given that his findings were pretty bad! I can't say enough about this business. I highly recommend them and whether this house works out or I find another down the line, I am a customer for life!!! Call them, you won't be disappointed!!!! read more

I got an appointment right away, and Charles was great! Kaitlin couldn't have been nicer on the phone and the price was very reasonable. I highly recommend Windy Chimney! read more

I am very happy with the services. Kaitlin and Charles are a great team. I was looking to replace chase pans and fit them so that rain water would stop coming in and cause wood damage underneath the siding. My old chase pans were too short to do the job. Windy Chimney is the company that does the work trying to save money without sacrificing quality. I am trilled with the results. Unlike my previous chase pans, the new stainless steel chase pans are properly fitted and installed using stainless steel nails, which means no rust and no maintenance for the life of the case pans. Great job, Charles! read more

Windy chimney did a great job cleaning and inspecting our chimney. Charles came during the scheduled time slot and was very tidy and professional. His work was very thorough and their prices are great! He answered all my questions and explained everything very well. 10/10 would recommend and will use them again. Scheduling was a breeze and Kaitlin was super responsive and got us on the books right away read more

I had a great experience with Windy Chimney. They responded to my initial phone call promptly and sent someone out the next morning. Charles showed up wearing a mask and was very professional and knowledgeable. I was delighted to get a chimney sweep and new flue for my fireplace which I can now use for the holidays! Highly recommended and I would certainly use their services again. read more