Clean and affordable and fast machines! the people are always nice and the coin machine is super…read moreconvenient.

Professional Quick…read moreFairly priced Helpful washing 2 mattress pads Wrapped nicely I will use JP Laundry again

This is a large, clean and no-frills laundry mat- I wish I had come here sooner! I cleaned a large…read morecomforter in one of their 50+ lb plus washers and driers. The wash cost $8.50 and you're able to use a card. I came midday on a Monday and there were plenty of machines available.

This is my second time at this location the first time I was here on a Sunday. Although it was…read morecrowded, I was able to get in wash , dry, and fold rather quickly . TODAY, I am here on a Saturday morning before 8 am. and it's busy here already. Although it's busy, there are plenty of washers and dryers. There is a lack of wheeled laundry carts, and there are no tall ones other than that. I would definitely be finding a day and time that works for me to come more often. The cost to wash and dry very reasonable.

I have been doing laundry at Laundrymates for the past few years due to its proximity to my home,…read morebut after tonight, I will no longer be supporting this business and want to share about the harassment I received tonight that resulted in my calling Boston Police Department. The laundromat is owned by a family- I primarily see the son, but at times, his father is also present, which has always left me with an icky feeling. His father STARES at patrons so intently, it makes you feel very uncomfortable. He polices you as you do you laundry and keeps the bathroom locked. You have to ask for permission to access the bathroom to wash your hands in between loads. Tonight, I entered just before 7 pm and there was another young woman attempting to do laundry. I say attempting because the washer machines she was using read "Error. No Sink Fill". She told the older man about this four times and he did nothing to resolve the issue. After her telling him multiple times, he called his son who came downstairs and moved her loads to other machines that I was about to fill. Due to the delay in getting a washer, my clothes were still drying at 8:50 pm since I had to wait for her to finish using the smaller washer machines. Shortly thereafter, the older man went to the breaker panel and turned all of them off stopping my clothes from drying. He then proceeded to turn off all the lights and told me to get out. I informed him that I could not pack my clothes in the dark and needed light to pack my still damp clothing. He STILL REFUSED and I proceeded to call 911 because I was standing in the dark with a very odd old man. The officers (one male and one female officer) arrived and the laundromat was still dark. I explained the situation to the police and he was still belligerent. After packing my clothing, the police and I attempted to leave the laundromat and he stood in front of the door. They had to yell at him to move out of our way so we could exit. This entire situation was completely avoidable and unfortunate as I'm choosing to share this disgusting story. They need to repair their machines, and better yet, STAY OUT OF NEIGHBORHOODS where you clearly don't trust your clientele. At the height of the pandemic when many were withdrawing their support of Asian-owned businesses in Boston due to a false and perceived connection with the COVID-19 infection, my household and I still continued to do laundry there while others sought out other laundromats. The treatment I experienced tonight makes me deeply frustrated and sad. I will be withdrawing my support from this business and letting other know. I am owed a refund, but most importantly, an apology.

This laundromat is such a great find. The laundromat next to me has been closed for self-wash since…read moreCOVID started and I was in desperate need to do laundry. This place was very clean and the owner was very friendly, he oriented me to the machines and how to go about paying. Some machines give you the ability to pay with your credit card but the dryers are solely coin operated. There is a machine to exchange cash for quarters. Pricing is pretty standard. I only spent $17 for 3 loads of laundry that included my comforter, 3 sets of sheets, bath towels (6), and 1 large bin of clothing. Would definitely recommend this place to anyone. I got there 30 minutes after opening and there was only 1 other person in there.

I've been using this cleaners for about 4 or 5 years and have not had issues with the quality of…read morecleaning. I read reviews about how they are closed at times when their hours say they should be open, but I didn't pay a lot of attention to it. Then it happened to me. I needed to pick up some clothes for an upcoming event and took an Uber down there after work to make sure I arrived with plenty of time to spare at 4:10 pm. They were closed. It was very inconvenient. When I asked the next day why they were closed they didn't offer a reason or an apology. Will not be going back.

I really wanted to like this place because the owner seemed nice and it's close to my house…read more Unfortunately, I had two bad experiences here. Once I had clothes dry cleaned and they came back smelling awful (not dirty or clean but like a very strong perfume). The second time I took a bridesmaid dress in to get hemmed. I should have known it was a bad idea when he didn't have me try it on but just asked how much I wanted cut off. When I went to pick up the dress, first of all he wasn't planning on giving me back the 3-5 feet of fabric he cut off until I demanded it (to make matching accessories) and when I got home to try on the dress is was completely uneven! Not only was the left side shorter than the right, but the sheer layer on top was shorter than the layer underneath. When I called to complain, he actually tried to tell me that I asked for it that way!!

I would like to express my sincere appreciation for Victor, the manager at the Laundromax on…read moreWashington Street in Egleston Square. Upon my arrival at 6:00 AM with eight large bags of laundry, Victor kindly assisted me in bringing them inside. I observed him working diligently to clean the facility, manage the trash, and assist other customers. Furthermore, he helped me carry my laundry out to my rather impatient Uber driver. Victor provided truly excellent customer service, which is a rarity to witness these days.

I've visited this laundromat several times on a Saturday. Each time the lady Gregoria was very…read morepleasant and helpful. She also does a great job keeping the place clean. I enjoy talking to her as well.

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

Teresa killed it!! Tottally made my suit cleaning a fantastic and easy experience! I've never…read moregotten dry cleaning services before, and I will definitely be coming back here when needed.

Michael and the team at SOAK are fantastic! Friendly, fast and efficient...clothes are all clean…read moreand perfectly folded, delivered to my door. SOAK wash and fold service can't be beat!!

Dropped off blankets to be bulk cleaned - they returned same day and clean and fresh. Price is…read morewell worth the service (drop off, pickup clean and dry and you save hours of time). Have been a few times, pleased every single time.

So helpful! After a long trip had an avalanche of dirty clothes plus sheets mattress pad and towels…read moreThis would have taken MANY TRIPS UP AND DOWN two sets of stairs It was done over 2 days and the cost was reasonable Folded and looking Good And helped carry the heavier bag to my car Thanks. CLEAN GETAWAY

The best tip about this place has nothing to do with laundry: They are a UPS drop off location!…read moreOrder something online and need to return it, but too lazy to drag it on the T to work, or drive to someplace else? Just bring it here and drop it off! Total time saver.

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

The person who runs this place is genuinely one of the nicest people ever and this is a fantastic…read moreplace to go get your dry cleaning done!!

After searching for a local dry cleaner in the area a friend had recommended this spot. I can't say…read moreenough great things about the service, turnaround time and quality. The woman who runs the place is one of the friendliest people in JP! The cost is very affordable, especially for someone who has to go on a biweekly basis. The hours also offer time pre and post work to pick up and drop-off.