Clean and affordable and fast machines! the people are always nice and the coin machine is super…read moreconvenient.

Professional Quick…read moreFairly priced Helpful washing 2 mattress pads Wrapped nicely I will use JP Laundry again

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

We dropped off some dry cleaning late afternoon in a particularly hot day. The owner was actually…read morealready closed but restarted her system just to accommodate us. She was so kind and working so hard and the clothes were in excellent condition upon pickup for a reasonable price. Thank you!

After searching for a local dry cleaner in the area a friend had recommended this spot. I can't say…read moreenough great things about the service, turnaround time and quality. The woman who runs the place is one of the friendliest people in JP! The cost is very affordable, especially for someone who has to go on a biweekly basis. The hours also offer time pre and post work to pick up and drop-off.

This family is so nice its a pleasure to bring in my laundry…read more Walkable from my old apartment, this dry cleaners is local right on Centre Street. I never had a problem in the 5 years I used their service. Once, I had a shirt come back not fully pressed and they redid it for free. They also hem and do tailoring.

I've been using this cleaners for about 4 or 5 years and have not had issues with the quality of…read morecleaning. I read reviews about how they are closed at times when their hours say they should be open, but I didn't pay a lot of attention to it. Then it happened to me. I needed to pick up some clothes for an upcoming event and took an Uber down there after work to make sure I arrived with plenty of time to spare at 4:10 pm. They were closed. It was very inconvenient. When I asked the next day why they were closed they didn't offer a reason or an apology. Will not be going back.

This is a large, clean and no-frills laundry mat- I wish I had come here sooner! I cleaned a large…read morecomforter in one of their 50+ lb plus washers and driers. The wash cost $8.50 and you're able to use a card. I came midday on a Monday and there were plenty of machines available.

Ive been coming here for 20 years. Plenty of washers and dryers. You never have to wait . very…read morehelpful staff and family owned and operated. Would recommend to anyone...

This is a large, clean and no-frills laundry mat- I wish I had come here sooner! I cleaned a large…read morecomforter in one of their 50+ lb plus washers and driers. The wash cost $8.50 and you're able to use a card. I came midday on a Monday and there were plenty of machines available.

This is my second time at this location the first time I was here on a Sunday. Although it was…read morecrowded, I was able to get in wash , dry, and fold rather quickly . TODAY, I am here on a Saturday morning before 8 am. and it's busy here already. Although it's busy, there are plenty of washers and dryers. There is a lack of wheeled laundry carts, and there are no tall ones other than that. I would definitely be finding a day and time that works for me to come more often. The cost to wash and dry very reasonable.

So helpful! After a long trip had an avalanche of dirty clothes plus sheets mattress pad and towels…read moreThis would have taken MANY TRIPS UP AND DOWN two sets of stairs It was done over 2 days and the cost was reasonable Folded and looking Good And helped carry the heavier bag to my car Thanks. CLEAN GETAWAY

The best tip about this place has nothing to do with laundry: They are a UPS drop off location!…read moreOrder something online and need to return it, but too lazy to drag it on the T to work, or drive to someplace else? Just bring it here and drop it off! Total time saver.

Do not come here for alteration!…read more I was hesitant to bring an expensive dress here for alterations because there are no reviews regarding their alterations work recently but assumed it would be fine because they have been in JP for so long. I brought a dress here to have hemmed before a wedding I am attending and now have to purchase a new one to wear as it's been completely ruined. When I tried the item on at home, the hem is completely crooked and the slip is sticking out from underneath by half an inch in the front. When I called to ask for some of my fee to be returned or a correction to be made I was told to bring the item in, which I did, and was then accused of bringing a completely different item in. She said she did not recognize it and would not do anything resolve the issue and walked to the back ignoring me entirely. All this in addition to the pants they hemmed with two different length legs, which I was also told was my fault. Absolutely avoid coming here as they clearly don't care about the work they are doing.

I have been going to this dry cleaner for 10 years and my husband and I both find this family…read morebusiness to be excellent, friendly, competent, service-oriented. I've never had a problem with their cleaning, and I have also had several pairs of pants shortened there and the quality of that work was excellent.

Teresa killed it!! Tottally made my suit cleaning a fantastic and easy experience! I've never…read moregotten dry cleaning services before, and I will definitely be coming back here when needed.

First, I would like to preface this by saying that the suits I sent for dry cleaning came out…read moregreat. I did not notice any issues or damage and was satisfied with the cleaning itself. However, I would like to share my experience regarding other aspects of their service. I sent two suits, each with its own suit bag. When I scheduled the return delivery through Uber, I saw the pickup photo and noticed that one of my suit bags appeared to be missing. I called Star Laundry Club to ask about it, and my concern was initially somewhat dismissed, which was fair since I had not yet received the delivery yet (maybe the photo was wrong). However, when the Uber arrived, I confirmed that one of the bags was indeed missing. I called again, and they did find the missing bag. I was initially told that a staff member would deliver it on the same day as my call, but I did not receive it that day. When I followed up the next day, they apologized and was instead asked if I could pick it up myself. I politely explained that I did not think it was reasonable for me to make a separate trip to retrieve an item that should have been included in the original delivery, particularly when I had already tipped the driver. I believe the inconvenience of correcting this mistake should not fall on the customer. Unfortunately, I am still waiting for the suit bag to be returned. Called again for an update, but my call was not picked up. I appreciate the quality of the dry cleaning itself, but I hope the missing item issue can be resolved soon.

This laundromat is such a great find. The laundromat next to me has been closed for self-wash since…read moreCOVID started and I was in desperate need to do laundry. This place was very clean and the owner was very friendly, he oriented me to the machines and how to go about paying. Some machines give you the ability to pay with your credit card but the dryers are solely coin operated. There is a machine to exchange cash for quarters. Pricing is pretty standard. I only spent $17 for 3 loads of laundry that included my comforter, 3 sets of sheets, bath towels (6), and 1 large bin of clothing. Would definitely recommend this place to anyone. I got there 30 minutes after opening and there was only 1 other person in there.

I have been doing laundry at Laundrymates for the past few years due to its proximity to my home,…read morebut after tonight, I will no longer be supporting this business and want to share about the harassment I received tonight that resulted in my calling Boston Police Department. The laundromat is owned by a family- I primarily see the son, but at times, his father is also present, which has always left me with an icky feeling. His father STARES at patrons so intently, it makes you feel very uncomfortable. He polices you as you do you laundry and keeps the bathroom locked. You have to ask for permission to access the bathroom to wash your hands in between loads. Tonight, I entered just before 7 pm and there was another young woman attempting to do laundry. I say attempting because the washer machines she was using read "Error. No Sink Fill". She told the older man about this four times and he did nothing to resolve the issue. After her telling him multiple times, he called his son who came downstairs and moved her loads to other machines that I was about to fill. Due to the delay in getting a washer, my clothes were still drying at 8:50 pm since I had to wait for her to finish using the smaller washer machines. Shortly thereafter, the older man went to the breaker panel and turned all of them off stopping my clothes from drying. He then proceeded to turn off all the lights and told me to get out. I informed him that I could not pack my clothes in the dark and needed light to pack my still damp clothing. He STILL REFUSED and I proceeded to call 911 because I was standing in the dark with a very odd old man. The officers (one male and one female officer) arrived and the laundromat was still dark. I explained the situation to the police and he was still belligerent. After packing my clothing, the police and I attempted to leave the laundromat and he stood in front of the door. They had to yell at him to move out of our way so we could exit. This entire situation was completely avoidable and unfortunate as I'm choosing to share this disgusting story. They need to repair their machines, and better yet, STAY OUT OF NEIGHBORHOODS where you clearly don't trust your clientele. At the height of the pandemic when many were withdrawing their support of Asian-owned businesses in Boston due to a false and perceived connection with the COVID-19 infection, my household and I still continued to do laundry there while others sought out other laundromats. The treatment I experienced tonight makes me deeply frustrated and sad. I will be withdrawing my support from this business and letting other know. I am owed a refund, but most importantly, an apology.